35107 Spa courses

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you an animal lover? Do you want to own a pet but cannot decide which pet will best suit your family? If yes, then join now and gain all the information you need to decide what pet to own. Description: Similarly, as with all animals, the choice to keep one as a pet, ought to just be done after due consideration is given to the thought process. Setting aside the time to assemble a lot of knowledge on the subject and the accessibility of the supporting tools that would be required for the comfort of the animal picked should be the priority. Get all the information you need here. This course will introduce you to the basics of small mammal and help you decide what animal you want. Depending on the budget, resources and other pets in the house this course will help you determine which pet will best fit with your family. Finally, it will give you an insight into the danger of choosing the wrong small mammals. Who is the course for? Individuals who want to own a pet. Pet lovers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course is beneficial to anyone who wants to own a small mammal pet but doesn't know what to buy. Multitudes Of Mammals: Choose Your Pet Small Mammal Basics 00:30:00 Research The Type Of Small Mammal You Want 00:30:00 Determine The Pet Which Will Be The Best Fit To Your Family 00:30:00 Consider Other Pets In The House 00:30:00 Consider Your Budget And Resources 00:30:00 The Dangers Of Choosing The Wrong Small Mammal 00:15:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Archives and Record Management Diploma will provide you with the basic principles and practices to work in records and information management and archives. You'll gain the knowledge you need to pursue an archives and records career in research, business, government, academia - indeed anywhere that qualified professionals are needed. You will learn to work in a way that provides the accountability and transparency demanded for effective public administration or which meets the needs of archive users in the wider cultural and heritage environments. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Archives and Record Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Archives and Record Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 Understanding Records 00:10:00 Management of Records 00:20:00 Context I 00:20:00 Context II 00:15:00 Classification 00:15:00 Paper-Based Systems 00:20:00 Electronic Records 00:15:00 Hybrid Systems 00:15:00 Appraisals & Systems 00:20:00 Record Maintenance 00:20:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Archives and Record Management Diploma 00:20:00 Final Exam Final Exam- Archives and Record Management Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you interested in education finance? Then you will surely be benefited from this course. Description: Financial management is essential for everyone including students. Knowing the basics of education financial management is very helpful to anyone. In this course, you will know about the education financial basics and how it should be used in your life. Then you will also know how to get the education financial aid and find out about financial education for women seeking financial independence. You will also know the effects of economic downturn and demographics effect education financing. Who is the course for? Students wanting to go to college or university from low-income homes. Parents wanting to save money for their children's education. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Education Finance is a useful qualification to possess, and would be beneficial for the following: Students Graduates People looking for scholarships Institutions looking to provide scholarships Parents saving for children's education Chapter 01 Introduction To Education Finance 01:00:00 Chapter 02 How To Get Education Financial Aid 01:00:00 Chapter 03 Financial Education For Women 01:00:00 Chapter 04 Budgeting And Planning Towards Education Financing 01:00:00 Chapter 05 Tax Talk And Education Financing 01:00:00 Chapter 06 What Education Expenditure Planning Should Cover 00:30:00 Chapter 07 Effects Of Economic Downturn And How Demographics Effect Education Financing 00:30:00 Mock Exam Mock Exam- Diploma in Education Finance 00:20:00 Final Exam Final Exam- Diploma in Education Finance 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Learn to be a successful anchor with the Presentation and Hosting Training Course. The course is designed for the people who want to master the skills for engaging the audience and make them come more to your speech. In the course, you will explore the techniques of developing engaging speech that will attract your audience. The course trains you how to deliver your presentation confidently and how to reduce your anxiety while delivering your presentation. You will master the skills for making the audience engaged and active. Additionally, the course helps you to focus on your topic and the objectives of your presentation. Upon completion, you will be able to create a unique and audience-centric presentation and make the audience engaged. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Presentation and Hosting Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Presentation and Hosting Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. An Introduction to the 8 Awesome Presentation Openings Course An Introduction to Presentation Skills - 8 Awesome Openings FREE 00:05:00 Do you want to be ordinary? Describing & explaining a box standard or traditional presentation opening 00:06:00 "imagine" Describing & explaining an 'imagine', or 'suppose' presentation opening 00:07:00 Be seen as up-to-date Describing & explaining a topical presentation opening 00:06:00 What & why - its quite simple really Describing & explaining a 'What & Why' presentation opening 00:05:00 Let me get in your mind! Describing & explaining an audience thought provoking presentation opening 00:08:00 Can I have a volunteer...or two? Describing, explaining & showing how to open with audience 00:05:00 A picture paints a 1000 words - or more Describing & explaining the use of imagery in your presentation 00:10:00 Are you listening? Describing & explaining how audio can be used to open your presentation opening 00:10:00 What can we conclude? Which one should you choose 00:05:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you suffer from panic attacks? Are you having a hard time or are you anxious most of the time? Do you know someone who is either? Then worry no more! This course will teach you ways how to handle panic attacks and help people who are suffering from this disorder to get rid of it. Description: Panic Disorder is a condition that many individuals may suffer that might show up during high school or early adulthood. People who suffer from panic disorder know that it is extremely troublesome to think clearly since your mind is clouded with panic thoughts. In this course, you would learn how to help someone free themselves from this type of disorder. You will be able to know the physical signs and symptoms of panic disorder and how to deal with it. Also, you will learn how stress can trigger panic attacks, and other causes of panic attacks then find out how to avoid it. Who is the course for? Professionals or doctors who help their clients be free from panic attacks People who are suffering from panic attacks or disorder Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: A Guide to Be Free from Panic Attack would be beneficial for the following careers: Counselors Health Practitioners Life Coaches Mentors Psychologists Therapists. A Guide to Be Free from Panic Attack Free Yourself 00:30:00 What Are the Physical Signs? 01:00:00 What Are the Symptoms 01:00:00 What Causes a Panic Attack? 00:30:00 Stress Can Trigger a Panic Attacks 01:00:00 Removing the Panic Attack Worries 01:00:00 When it's Agoraphobia 00:30:00 Foods That Can Make You Panic 01:00:00 Will I Need Medication? 00:30:00 Help Yourself and Lose the Panic 01:00:00 Getting Your Breathing Under Control 01:00:00 Mock Exam Mock Exam- A Guide to Be Free from Panic Attack 00:20:00 Final Exam Final Exam- A Guide to Be Free from Panic Attack 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you currently taking care of your dog and want it to be trained? Or are you someone who works professionally to train and take care of dogs? If yes, then this course will surely guide you in providing the right training to dogs. Description: Our dogs have different talents and abilities that could be discovered through various approaches. In this course, you will be introduced to dog training and dog shows. You will be guided through this course on how to train your dog and take care of your show dog. Also, you will learn the types of dog shows, dog show categories and what show you should participate in. Then you will know what to do on the big day and how to survive it. Thus, you will learn the steps on how your dog can succeed in these dog shows through this course. Who is the course for? Pet care or animal care related professionals who are looking to improve the skills of show dogs or train a new dog with show dog skills. For dog owners that want to train their dog to become a show dog. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Show Dog Training Diploma is a useful qualification to possess, and would be beneficial for the following careers: Dog Show Coaches Dog Trainers. Show Dog Training Diploma Introduction 00:15:00 Dog Shows 00:15:00 I'm a beginner, now what should I do? 00:30:00 Training your Dogs 00:15:00 Taking Care of Your Show dog 00:15:00 Feeding Your Dog in a Nutritious Way 00:15:00 Dog Show Categories 00:15:00 Why Smaller breeds are preferable? 00:30:00 Which Dog Show is perfect for my Dog? 00:15:00 What to remember 00:15:00 Common Terminologies 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam-Show Dog Training Diploma 00:20:00 Final Exam Final Exam-Show Dog Training Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview Learn the skills you need to establish a career as an HVAC technician from the online Online Heating, Ventilation & Air Conditioning (HVAC) Technician course. This course will teach you all the basic techniques of installation and maintenance of HVAC equipment and get you ready to take your first step to be an HVAC technician. The small and understandable lessons of the Online Heating, Ventilation & Air Conditioning (HVAC) Technician course will help you to grasp any difficult procedure easily. You will learn how to install HVAC equipment from the course. This Online Heating, Ventilation & Air Conditioning (HVAC) Technician course will also teach you how you can maintain your equipment and machines and make your life smoother. You will get the theoretical knowledge to fix your ventilation and air conditioning devices, understand their functions and repair them. Course Preview Learning outcomes Learn about the steps of HVAC installation Understand the fundamentals of heating and ventilation system Be able to perform the basic maintenance of the HVAC system Learn about the air conditioning system and its functions Be able to fix the problems in piping, duct and compressors Familiarize with safety procedures of HVAC system Understand the legal obligations and regulations for maintenance of HVAC system Who Is This Course For? Anyone interested in learning HVAC techniques most efficiently can take this Online Heating, Ventilation & Air Conditioning (HVAC) Technician course. The skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path The Online Heating, Ventilation & Air Conditioning (HVAC) Technician course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Electricians Engineers Fabricators HVAC Technicians HVAC Installers HVAC Mechanics HVAC Installation Helpers Maintenance Technicians Residential Managers Online Heating, Ventilation & Air Conditioning (HVAC) Technician Module 01: Introduction to Heating, Ventilation & Air Conditioning (HVAC) 00:15:00 Module 02: Heating Fundamentals and Psychrometrics 00:35:00 Module 03: HVAC Systems 00:17:00 Module 04: Heating and Ventilation 00:24:00 Module 05: Air Conditioning Systems for HVAC Technicians 00:24:00 Module 06: Compressors, Water Chillers, and Fans 00:27:00 Module 07: Piping for HVAC Technician 00:22:00 Module 08: Duct System in HVAC 00:30:00 Module 09: Refrigeration and Refrigerants 00:22:00 Module 10: Special Applications 00:26:00 Module 11: HVAC System Selection 00:20:00 Module 12: Safety in the HVAC Industry 00:29:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description Have you had your driving license revoked or had points reduced off your driving record as a result of careless driving? Are you required to drive company vehicles as part of your job? The Driving Safety Awareness Course aims to help you become more aware of your legal requirements when on the road, as well as how to manage break downs and accidents. This road safety course aims to remind you of the fundamentals of driver safety and driver education, to bring awareness to the risks created and faced when driving irresponsibly. Legislation topics include road traffic law, health and safety law, and EU rules on driving time. You will also learn about car insurance, court requirements, car maintenance, and how to drive safely in different types of weather and road conditions. This online course will give you the confidence to become a safer driver by providing practical advice on injury prevention, how to avoid traffic tickets and improve your general driving skills. Long-distance truck drivers and those who have been fined for speeding will also find this road safety program useful. Once you have successfully passed each module, you will receive an internationally recognised certificate of completion. Assessment and Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Driving Safety Awareness Course for? Driving Safety Awareness Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Driving Safety Awareness Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Driving Safety On Road Safety and Responsibility 00:15:00 On Road Car Safety 00:15:00 Safe Driving 00:30:00 Car Accident Guidelines 00:15:00 Driving In Adverse Weather Conditions 00:05:00 Car Maintenance and Documents 00:15:00 Car Journey Preparation 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description A proper plan finishes the half work. Sometimes this plan needs a team affords. Considering this fact, Office 365 incorporates an effective tool named MS Planner to engage all team members at a time effectively. To know more about its function you may have a look at the MS Planner course. The course makes you acquainted with the attributes and functions of MS planner. It shows how to make an effective team-work assigning and organizing new tasks, providing file, chat, and updated information of work progress. It also teaches you how to make tour plans, collaborate with tasks, and manage a project easily. It teaches you the effective issues of planning a project besides the direction of member adding procedure, getting notifications, and work with the different aspects. At the end of the course, a learner will be able to manage tasks and projects more efficiently. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Planner is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Planner is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:03:00 Working with Planner Overview of Planner 00:03:00 Creating a New Plan 00:04:00 Using Boards and Buckets 00:04:00 Working with Tasks 00:05:00 Working with Members 00:05:00 Using Notifications 00:05:00 Changing Views 00:07:00 Conclusion Course Recap 00:02:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00