This course will give you an excellent opportunity to adequately learn about important aspects start up online business including planning, keys to success, choosing the type of business, tools for setting up, marketing, online payment system and much more. This course will give you the key information and teach you about the required standards and practices of business administration as well as the knowledge on key entrepreneurial skills. This diploma course is perfect for the individuals who needs to advance their insight and comprehensive knowledge on start up online business. Who is the course for? Coaches who want to learn about starting up an online business. People who have an interest in internet business. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Start Up Online Business is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Coaching Specialist Life Coaches Mentors And much more! Diploma in Start Up Online Business Introduction 01:00:00 Why Should You Start An Online Business? 01:00:00 The Four Keys To Business Success 01:00:00 Before You Start 00:30:00 How to Set Up Your Business Plan 01:00:00 What Type of Business Is Best For You? 01:00:00 How to Set Up an Online Business 01:00:00 Affiliate Marketing Explained 01:00:00 Online Payment Systems 01:00:00 How To Develop Marketing Your Online Business 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Diploma in Start Up Online Business 00:20:00 Final Exam Final Exam- Diploma in Start Up Online Business 00:20:00
Course Overview Learn all the essential skills to become an expert in Electrical subject. From this comprehensive Basic Electricity and Fundamentals of DC Circuit course, you will be able to understand the principles of Electricity. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Basic Electricity and Fundamentals of DC Circuit is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Develop your understanding of basic electric properties and nature of electricity. Learn the properties of conductors and insulators Gain knowledge of current and electric circuits Gain practical understanding of common electrical terms voltage, current and resistance and electric power Understand the ohm's law and know how to use this law to solve series and parallel circuits Learn about electrical properties such as electric field, magnetism, capacitance and inductance. Know how capacitors and inductors work. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Basic Electricity and Fundamentals of DC Circuit course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Basic Electricity and Fundamentals of DC Circuit course, learn the vital abilities and knowledge you require to succeed in your life. Basic Electricity and Fundamentals of DC Circuit Module 01: Intro Basic Electricity 00:07:00 Module 02: The Nature of Electricity 00:20:00 Module 03: Conductors & Insulators 00:08:00 Module 04: Current and Electric Circuits 00:13:00 Module 05: Ohm's Law 00:06:00 Module 06: Electric Power 00:12:00 Module 07: Series & Parallel Circuits 00:18:00 Module 08: Circuit Theorems 01:31:00 Module 09: Theorem Example Explained 00:14:00 Module 10: Electric Fields and Capacitance 00:26:00 Module 11: Magnetism and Inductance 00:49:00 Module 12: Transient Response Capacitors & Inductors 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Learn all the essential skills to become an expert in Makeup Artist. From this comprehensive Makeup Artist Masterclass course, you will be able to understand the principles of Makeup Artist. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Makeup Artist Masterclass is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Makeup Artist Masterclass course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Makeup Artist Masterclass course, learn the vital abilities and knowledge you require to succeed in your life. Makeup Artist Masterclass Module 01: Makeup Artist Module 01: Makeup Artist 00:15:00 Module 02: Contouring Module 02: Contouring 00:13:00 Module 03: Tools Module 03: Tools 00:11:00 Module 04: Foundations and Corrections Module 04: Foundations and Corrections 00:11:00 Module 05: Colour Module 05: Colour 00:13:00 Module 06: Eye Makeup Module 06: Eye Makeup 00:14:00 Module 07: Lip Makeup Module 07: Lip Makeup 00:09:00 Module 08: Makeup Artist Styles Module 08: Makeup Artist Styles 00:11:00 Module 09: Makeup for Different Ages Module 09: Makeup for Different Ages 00:09:00 Module 10: Health and Safety Module 10: Health and Safety 00:08:00 Module 11: Creating Your MakeUp Kit Module 11: Creating Your MakeUp Kit 00:08:00 Module 12: Getting Started Module 12: Getting Started 00:08:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Course Overview Learn all the essential skills to become an expert in Logistic Management. From this comprehensive Logistic Management course, you will be able to understand the principles of Logistic Management. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Logistic Management is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Explain the Logistic Management Acquire the skills of an effective administration Master the negotiation techniques Learn and implement skills like conflict management, stress management, and time management Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Logistic Management course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Logistic Management course, learn the vital abilities and knowledge you require to succeed in your life. Module 01: Introduction to Logistic Management Introduction to Logistic Management 00:28:00 Module 02: Planning Framework for Logistics Planning Framework for Logistics 00:31:00 Module 03: Supply Chain Management Supply Chain Management 00:20:00 Module 04: Logistics Management and Organisation Logistics Management and Organisation 00:25:00 Module 05: Sourcing, Purchasing, and Procurement Sourcing, Purchasing, and Procurement 00:27:00 Module 06: Channels of Distribution Channels of Distribution 00:31:00 Module 07: Supplier Relationship Management Supplier Relationship Management 00:22:00 Module 08: Inventory Planning and Management Inventory Planning and Management 00:39:00 Module 09: Principles of Warehousing Principles of Warehousing 00:25:00 Module 10: Transport Management Transport Management 00:40:00 Module 11: Negotiation Techniques Negotiation Techniques 00:19:00 Module 12: Customer Service and Logistics Customer Service and Logistics 00:32:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Due to technological advancements, digital photography is expanding both the opportunities and challenges for professional photographers. This Professional Photography Masterclass course is intended for individuals who are interested in learning the techniques of world-class photography and explore detailed explanations of the fundamentals of digital photography. This course teaches you the techniques applied by professional photographers to take the perfect shot in all conditions. Enhance your knowledge of some basic rules, and strategies, including how to work with different cameras, the secrets of exposure, lighting and lenses, editing photos, add filters, colours, and many more. In addition to that, you will receive coaching on proper composition in varying scenarios, such as weddings, nature, landscapes, wildlife, portraits, studio, still life, etc. To sum up, this comprehensive course will teach you everything that allows you to take absolute control of your camera. Who is the course for? Anyone who wants to take better photos Absolute beginners who want to become skilled photographers Moms, dads, kids, grandparents, and anyone else who wants to document their lives in a beautiful way Amateur photographers wanting to improve their skills Photographers looking to make money with their skills Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Description Publicity can be defined as a form of public relations that provides news or information in the media. Publicity is also how a business or organization is perceived in the media. Due to their closeness in nature, publicity is often misconstrued with two other forms of mass communication: advertising and marketing. The Business Publicity Training is designed to help you build visibility for your shop locally by working with the media. You will have the opportunity to learn about technology in as many positive ways as we can provide and it is very valuable for youth to be ambassadors for their projects. You will learn to create and implement a realistic plan for local publicity. Learn to approach both traditional media (newspapers, magazines, radio, TV) and new media (local blogs, other social media and 'influencers'). Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Publicity Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Publicity Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Overview FREE 00:03:00 Getting Local Publicity Benefits of Publicity 00:04:00 The Three Basic Factors for Publicity 00:16:00 The Top Seven Strategies for Local Publicity 00:11:00 Publicity Tools and Techniques, Part 1 00:09:00 Publicity Tools and Techniques, Part 2 00:06:00 Publicity Blunders to Avoid 00:08:00 Go for It! 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Learn how to train animals, walk them safely, look after them and start your own pet business! This Pet Business Certificate starts with the basics of first aid and find out how to administer pills, liquid medications, and injections to an uncooperative cat or dog. You will explore pet care, including nutrition, exercise, first aid, and identification of common diseases. You'll also explore sticky situations that can arise, such as lost pets, pets that die unexpectedly, and pets that need immediate veterinary care. You will learn about finances and explore start-up costs, accounting, fee-setting, business plans, and low-cost marketing. You'll learn how to obtain required insurance, hire employees as your business expands, and entice financial institutions to loan you money. By the end of this course, you'll have all the knowledge you need to become a professional pet sitter. In addition, you'll see how your pet sitting business can grow to continually challenge and satisfy you. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is This Pet Business Certificate Course for? Pet Business Certificate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Pet Business Certificate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction 00:06:00 Legal Requirements Legal Requirements 00:37:00 Running Your Own Business Running Your Own Business 00:16:00 Marketing Marketing 00:16:00 Setting Your Prices Setting Your Prices 00:11:00 Business Costs Business Costs 00:08:00 Forms & Record Keeping Forms & Record Keeping 00:15:00 Pre-Service Visit Pre-Service Visit 00:07:00 Difficulties & Challenges Difficulties & Challenges 00:17:00 Assessment Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Becoming a funeral director is not a career for everyone, but for those who are passionate about helping people through their most difficult times, it can be the perfect choice. This Funeral Service Management Level 2 will provide you with the practical and professional skills you need to be successful careers in this challenging yet rewarding industry. This Funeral Service Management Level 2 is designed to prepare you for the business of funeral service. Instruction includes courses in business management, public health, the social, behavioral, and natural sciences as well as the legal, technical, and regulatory aspects of funeral service. The course will prepare you for positions as Funeral Directors and Managers. The course will teach you how to carry out all the procedures necessary for the successful arrangement and direction of a funeral, as well as the administrative tasks related to funeral management. In addition, you will learn about psychological, social and cultural behaviours related to death and dying and develop the interpersonal skills needed for dealing with the bereaved. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Funeral Service Management Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Funeral Service Management Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Basic Concepts of Funeral Arrangement 00:30:00 General Funeral Etiquette 00:30:00 Funeral Homes 00:30:00 Marketing and Business Advice for Funeral Service 00:30:00 Module: 02 The Funeral Director 00:15:00 Bereavement and Grief 00:30:00 Catholic Funerals 00:30:00 Church of England Funerals 00:20:00 Assessment Assignment - Funeral Service Management Level 2 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Description Globalization and technology are today's core business drivers, with the potential to send unprecedented risks cascading across your enterprise - or propel you toward unprecedented opportunity. By unlocking these risks you turn them into a catalyst for growth, stepping ahead of uncertainty. The Compliance and Risk Management Diploma is designed for students who wish to explore and practice in the areas of compliance and risk management. Through the course you will receive all the knowledge and skills needed to understand and support regulatory compliance and enterprise wide risk management. This course aims to provide you with a broad understanding of the frameworks, concepts and roles of corporate governance, compliance and control within the context of managing risk across the organisation. You will also understand the methodologies, tools and techniques used for auditing and reporting as applied to risk management. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Compliance and Risk Management Course Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Compliance and Risk Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Compliance and Risk Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Compliance and Risk Management Module 01: Introduction to Compliance Introduction to Compliance 00:17:00 Module 02: Five basic elements of compliance Five basic elements of compliance 00:25:00 Module 03: Compliance Management System (CMS) Compliance Management System (CMS) 00:26:00 Module 04: Compliance Audit Compliance Audit 00:38:00 Module 05: Compliance and Ethics Compliance and Ethics 00:26:00 Module 06: Risk and Types of Risk Risk and Types of Risk 00:25:00 Module 07: Introduction to Risk Management Introduction to Risk Management 00:25:00 Module 08: Risk Management Process Risk Management Process 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Ever asked why a few things end up being famous but other don't? Why a few items moves toward becoming hits while others flop? What are the key thoughts behind viral advertising? Viral marketing is simply a method of getting your content to explode onto the web and using your audience to spread your story like a wildfire. If you ever wanted to create something that can go viral then this diploma in viral marketing have been just tailored for you. This course introduces you to tricks to tell your story through amazing content so that your audience wants to be a part of your success. Who is the course for? Entrepreneurs Non-profit organisations Business owners Activists Anyone who wants to get the word out Aspiring growth hackers Digital marketers Start-up enthusiast Consultants Freelancers Entry requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: Digital marketing manager Social media marketer Chief marketing officer Online marketing manager Digital marketing executive Marketing eExecutive Chief marketing officer. Viral Marketing INTRODUCTION 00:15:00 ELEMENTS OF VIRAL MARKETING 00:30:00 VIRAL MARKETING CASE STUDY: HOTMAIL 00:30:00 FORMS OF VIRAL ADVERTISING 00:30:00 ADVANTAGES OF VIRAL MARKETING 00:30:00 THE FUTURE OF VIRAL MARKETING 01:00:00 Concepts and Benefits of Viral Marketing The Concept Behind Viral Marketing 00:15:00 The Marketing Mix 00:15:00 Getting it Right 00:15:00 Mock Exam Mock Exam- Diploma in Viral Marketing 00:20:00 Final Exam Final Exam- Diploma in Viral Marketing 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00