39968 Ski courses delivered On Demand

Conflict Resolution Skills (On-Demand) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

Project Leadership Skills - Français: On-Demand To be effective within an organization, project managers must have a wide variety of skills and abilities.These include: creating and executing a vision;motivate others;influence without authority;networking;communicate up, down and laterally;the negociation;stakeholder management;and manage conflicts. This workshop aims to develop the soft skills essential to leading a team and creating lasting business change.Participants will gain insight into social science and brain science to motivate and empower others.They will learn and experiment with various influencing strategies and tactics. Participants will also discover their personal communication preferences, strengths and blind spots and learn how to best communicate with others they find 'difficult'.They will learn better how to manage the human side of change and learn strategies for managing each step.In the process.Practical negotiation and conflict management activities reinforce theoretical learning, rooting it in real life and making it actionable. What You Will Learn At the end of this program, you will be able to: Explain the importance of a vision in driving motivation and engagement Apply a scientific approach to better motivate those around you Strategically maximize your personal and positional power for better project results Determine influence and network development strategies necessary for personal development Know how to respond to communication challenges related to different personality styles Make the link between the expectations of stakeholders and the success criteria of a project Assess key stakeholders across different dimensions of complexity Apply the four rules of principled negotiation to real-life conflict situations Recognize key aspects of a physiological response to conflict Make the right choice of tools and techniques to "demine" an emotional situation Maximize different strategies and tactics to manage ambiguity at work Manage vision and purpose / Motivate others Communication and alignment with the vision Link the present to the future The Importance of Purpose The art and science of motivation Network development and influence Positive policy and project success Types of power in an organization power and influence Network Development Best Practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder management / Negotiation Identification of stakeholders Stakeholder analysis The basics of negotiation reasoned negotiation Manage the conflict Conflict dynamics The Anatomy of Conflict Conflict management approaches and tools Dealing with Ambiguity Summary and Next Steps Review of key concepts Create your personal action plan

Portfolio Management Skills: On-Demand Project Management Institute (PMI)® Charter Global Registered Education Provider (R.E.P.) International Institute for Learning (IIL) has been reviewed and approved as a provider of project management training by PMI®. Become a strong, effective change advocate for meaningful portfolio management. This course is designed to equip and enable you to effectively and efficiently support the Executive Leadership and Operational Management to plan, implement, manage, and evolve portfolio management in your organization. It focuses on helping you become a strong and effective change advocate for meaningful portfolio management that delivers objective measurements of benefit contribution towards the strategic objectives to lead, manage, and continuously improve portfolio management governance, processes, and frameworks with and through the direction of a portfolio practice, principles, and delivery boards. What you Will Learn At the end of this program, you will be able to: Articulate the benefits of portfolio management Link the initiatives in an organization with its strategic objectives Participate in the introduction of portfolio management in an organization Create or improve the portfolio governance structure Lead the inventory of ongoing and new initiatives Assist the executives in the prioritization of initiatives through the use of Multi-criteria Analysis and other selection tools Support the executives in balancing the portfolio based on the optimal use of resources and priorities Create a portfolio delivery plan Define thresholds and variance reporting criteria Assist the executives and the financial team in the definition of Stage Gate Funding Lead the Stage Gate reviews Analyze the benefits that are being realized by the initiatives Foundation Concepts Definitions Benefits of Portfolio Management Objectives of Portfolio Management Portfolio Life Cycles Governing the Portfolio Portfolio Governance structure Roles and responsibilities Initial activities when starting portfolio management Prioritizing Initiatives Prioritize purpose Multi-Criteria Analysis Analytical Hierarchy Process (AHP) Strategic alignment Balancing the Portfolio Allocating resources and budgets Communicating decisions of initiatives status Planning the Portfolio Planning review cycles Using Stage Gate Funding Setting thresholds and variance reporting Tool examples Managing the Portfolio Delivery Project and Program Life Cycles Stage Gate Reviews Loop back to Prioritize, Balance and Plan Interaction with the Portfolio Delivery Board Project, Program and Functional Managers' roles and responsibilities

The Microsoft Certified Expert is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s technical roles and requirements. They allow a learner to skill up and prove their expertise to employers and peers, plus get the recognition and opportunities they’ve earned.

The Microsoft Certified Fundamentals, Associate, and Expert is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s technical roles and requirements. They allow a learner to skill up and prove their expertise to employers and peers, plus get the recognition and opportunities they’ve earned.

Project Leadership Skills - Français (On-Demand) Pour être efficace au sein d'une organisation, les responsables de projet doivent avoir une grande variété de compétences et d'aptitudes. Parmi celles-ci figurent: la création et l'exécution d'une vision; motiver les autres; influencer sans autorité; la mise en réseau; communiquer haut, bas et latéralement; la négociation; gestion des parties prenantes; et gérer les conflits. Cet atelier vise à développer les compétences générales essentielles à la direction d'une équipe et à la création d'un changement d'entreprise durable. Les participants auront un aperçu des sciences sociales et de la science du cerveau pour motiver et responsabiliser les autres. Ils apprendront et expérimenteront diverses stratégies et tactiques d'influence. Les participants découvriront également leurs préférences personnelles en matière de communication, leurs points forts et leurs angles morts et apprendront comment communiquer au mieux avec d'autres personnes qu'ils jugent «difficiles». Ils apprendront mieux à gérer le côté humain du changement et à apprendre des stratégies pour gérer chaque étape. Dans le processus. Les activités pratiques de négociation et de gestion des conflits renforcent l'apprentissage théorique, l'enracinant dans la vie réelle et le rendant exploitable. What you will Learn At the end of this program, you will be able to: Explain the importance of a vision in driving motivation and engagement Apply a scientific approach to better motivate those around you Strategically maximize your personal and positional power for better project results Determine influence and network development strategies necessary for personal development Know how to respond to communication challenges related to different personality styles Make the link between the expectations of stakeholders and the success criteria of a project Assess key stakeholders across different dimensions of complexity Apply the four rules of principled negotiation to real-life conflict situations Recognize key aspects of a physiological response to conflict Make the right choice of tools and techniques to "demine" an emotional situation Maximize different strategies and tactics to manage ambiguity at work Manage vision and purpose / Motivate others Communication and alignment with the vision Link the present to the future The Importance of Purpose The art and science of motivation Network development and influence Positive policy and project success Types of power in an organization power and influence Network Development Best Practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder management / Negotiation Identification of stakeholders Stakeholder analysis The basics of negotiation reasoned negotiation Manage the conflict Conflict dynamics The Anatomy of Conflict Conflict management approaches and tools Dealing with Ambiguity

Project Accounting and Finance Skills: On-Demand Do you manage both project schedules and budgets, but do not have insight into how actual results relate to the approved budget? Do you desire to have more clarity about the relationship between your project's performance with the accounting and financial systems in your organization? Do you need to understand financial and accounting terminology to bridge the gap between the 'world of finance' and the 'world of project management? Organizations have a need to manage-by-projects, because projects are the means to deliver on strategic goals and objectives. Therefore, the project manager must have an understanding of the financial world of investments to ensure the organization will realize expected business value. This requires a foundation in the principles of accounting and finance to comprehend how the project's contribution provides an organization with a competitive advantage. Learn what you must do to give your organization the assurance it needs that its investment in your project will realize business value. Learn what you must do to give your organization the assurance it needs to know that its investment in your project will realize business value. What You Will Learn At the end of this program, you will be able to: Explain the aspects of classical corporate accounting and finance effects on managing projects Determine how your project fits into the corporate income statement, balance sheet, and cash flow statement Analyze the financial aspects of managing projects Use earned value management as the basis for decision making throughout the project life Recognize the importance of the project manager's financial responsibilities Focus on what PMs do and should be doing, in support of accounting and finance Use financial information within a project environment to meet financial results Track and analyze the project's financial status and forecast with the goal of realizing benefits Generate work performance data to ensure a project's outcome aligns with financial metrics Foundation Concepts Accounting and Finance Terms and Concepts Accounting and Finance Essentials Financial Terms and Concepts Projects as Financial Investments Overview of 'Two Worlds' Project as Investments Accounting and Finance World: Standards, Principles and Practices Accounting and Finance Standards and Principles Accounting and Finance Practices Capital Budgeting Corporate Budgeting Accounting and Finance World: Economic Project Selection Methods Economic Project Selection Methods Economic Project Selection and the Business Case Project Management World Project Management and Financial Controls Project Management and Work Performance Data Project Management and Earned Value Management Project Management and Work Performance Reporting

Be a more effective Financial Crime Investigator. Investigating financial crime is complex and requires a unique set of practical skills. Part of the new ICA Practitioner Series, this highly practical qualification covers: Investigation frameworks- get equipped with the strategy and tools to complete a financial crime investigation effectively Information & evidence gathering- develop methods to acquire relevant information from both human & electronic sources Testimonies, statements, and interviews- understand the processes and procedures involved Reports- learn how to compile initial, internal, and external reports as well as Suspicious Activity Reports (SARs) Cyber and open source- understand evidential gathering techniques. This qualification covers the following topics: Evaluation & initial actions Stakeholders Open source & cyber Investigation skills & analysis Statements & interviews Gathering information

The Negative Thought Pattern Interrupt does exactly what it says Course curriculum 1 Welcome to the course! Welcome from Simon Lee Maryan, Course Creator What is the Somato-Limbic Metacognitive Process (SLM Process)? CPD Accreditation About the Course Creator How to Navigate this course What Are Your Initial Outcomes SLM Process Course Learning Outcomes Individual Change Readiness Assessment 2 Part 1 - Theory Part 1 - Introduction Video 3 Bonus Module 1: Psychological and Physiological Effects of Stress Lesson BM1.1: Stress and Work Lesson BM1.2: Types of Stress and Causes Lesson BM1.3: Physical Effects of Stress - Musculoskeletal Lesson BM1.4: Physical Effects of Stress - Respiratory Lesson BM 1.5: Physical Effects of Stress - Cardiovascular Lesson BM 1.6: Physical Effects of Stress - Endocrine Lesson BM 1.7: Physical Effects of Stress - Gastrointestinal Lesson BM 1.8: Physical Effects of Stress - Nervous Lesson BM1.9 - Psychological Effects of Stress 4 Bonus Module 2: Psychological and Physiological Effects of Fatigue Lesson BM2.1: Definition of Fatigue Lesson BM2.2: Types of fatigue and Causes Lesson BM2.3: Psychological Effects of Fatigue Lesson BM2.4: Methods to Manage Stress and Fatigue 5 Module 1: Foundation Theory Lesson 1.1: The Principles for SuccessFREE PREVIEW Lesson 1.2: Creating Outcomes with Positive Effect Lesson 1.3: Setting an Intervention Up For Success Lesson 1.4: Cause and Effect Lesson 1.5: The Mind-Body Connection Lesson 1.6: Neurological Connections Lesson 1.7: The Presuppositions for Life Module 1 Assessment 6 Module 2: Communication Principles and Skills Module 2: Introduction Video Lesson 2.1: A Communication Model Lesson 2.2: Observing Body Language and Non-Verbal Communication Lesson 2.2.1: Behavioural Profiling Aide Memoire Lesson 2.2.2: Basic Behavioural Profiling Exercises Lesson 2.3: Rapport - What is it, how do we build and maintain it? Lesson 2.4: Our Senses and Language Lesson 2.4.1: Exercise - Sensory Preference Lesson 2.4.1 - Exercise Worksheet Lesson 2.5: Predicate Language Module 2 Assessment 7 Module 3: Eye Movement Patterns Module 3 Introduction Video Lesson 3.1: Eye Movement Pattern Cues Lesson 3.2: How to Elicit Eye Patterns Lesson 3.3: Eye Tracking Exercise Lesson 3.3.1 Eye Tracking Exercise Sheet - PDF Lesson 3.4: Synesthesia Module 3 Assessment 8 Module 4: Submodalities Module 4 Introduction Video Lesson 4.1: Modalities and Submodalities Lesson 4.2: Possible uses for Changing Submodalities and How to Elicit Them Lesson 4.3: Using Submodalities for Change Lesson 4.3.1: Exercise - Submodality Change Video: How to use the Submodality Checklist Lesson 4.3.2: Submodality Checklist PDF Module 4 Assessment 9 Module 5: The Limbic System, Memory and Brain Activity Module 5: Introduction Video Lesson 5.1: How the Limbic System Affects Memory Lesson 5.1.1: Memory Graphics - Downloads Lesson 5.2: Perceptual Blindness and Conscious Overload Lesson 5.3: Brain Activity and Brain Waves Lesson 5.4: Circadian Rhythm Lesson 5.4.1: Exercise Worksheet - Sleep Diary Lesson 5.5:Ultradian Rhythm Module 5 Assessment 10 Module 6: Influences on Your State of Mind, Emotions, Beliefs and Decisions Module 6: Introduction Video Lesson 6.1: Influences on Your State of Mind Lesson 6.2: Emotional Response vs Decisions Lesson 6.3: Beliefs Lesson 6.4: Identifying Limiting Beliefs Lesson 6.4.1: Exercise Worksheet - Identify Your Limiting Beliefs Lesson 6.5: Limiting Beliefs - Framing Principle, Frame of Reference Lesson 6.5.1: Reframing, Schemas, Meaning Lesson 6.5.2 - Exercise Worksheet - Identify Your Frames of Reference, Schemas and Meaning Lesson 6.6: Values Lesson 6.6.1: Values Exercise Video Explanation Lesson 6.6.1 - Values Exercise WorkSheet Lesson 6.6.2: Beliefs Behind Your Values Video Explanation Lesson 6.6.2 - Exercise Worksheet 2 - Beliefs Behind Your Values Module 6 Assessment 11 Module 7:The Logical Levels Model for Personal Change Module 7: Introduction Video Lesson 7.1: An Introduction to the Logical Levels Model Lesson 7.2: Logical Levels - Environment Lesson 7.3: The logical Levels - Behaviour Lesson 7.4: The Logical Levels - Capability Lesson 7.5: The Logical Levels Model - Beliefs and Values Lesson 7.6: The Logical Levels Model - Identity Lesson 7.7: The Logical Levels Model - Purpose Video Explanation of Personal Exploration Exercise Lesson 7.8: Personal Exploration Exercise - PDF Module 7 Assessment 12 Module 8: Behavioural Change Module 8: Introduction Video Lesson 8.1: The Behavioural Change Learning Cycle Behavioural Change Learning Cycle - Video Explanation Behavioural Change Learning Cycle PDF Lesson 8.2: The Intentional Change Model Lesson 8.2.1: Reflective Exercise - Who Helped Me and Who Tried Lesson 8.3: The Intentional Change Model Cont. Module 8 Assessment 13 Part 2 - Techniques Part 2 - Techniques Introduction 14 Module 9: Negative Thought Pattern Interrupt Lesson 9.1: Negative Thought Pattern Interrupt - What Is It? Lesson 9.2: NTPI - The Process Overview Lesson 9.3: NTPI - The Process in Detail Lesson 9.4: NTPI - Live Video Demo with Client Lesson 9.5: NTPI Assignment 15 Module 10: The Whole Brain State Lesson 10.1: The Whole Brain State (WBS) - Description Lesson 10.2: WBS - The Process Lesson 10.3: The Whole Brain State - Live Video Demo with Client Lesson 10.4: Whole Brain State Assignment 16 Module 11: Anchoring Lesson 11.1: Brief History of Anchoring Lesson 11.2: Uses of Anchoring Lesson 11.3: 5 Keys to Anchoring - ITURN Lesson 11.4: The Anchoring Process Lesson 11.4.1: Icarus Anchoring Process - PDF Download Lesson 11.5: Anchoring - Live Video Demo with Client Lesson 11.6: Anchoring Assignment Lesson 11.7: How to Bring all Three Techniques Together 17 Module 12: Eye Patterning and Re-imprinting Lesson 12.1: What Is Eye Patterning and Re-Imprinting Lesson 12.2: What Are Memories & Imprints & How Are They Created? Lesson 12.3: Brick Walls and Feeling Stuck Lesson 12.4: Eye Patterning and Re-imprinting Process Lesson 12.5: EPRI - Live Video Demo with Client Lesson 12.6: Eye Patterning and Re-imprinting Assignment 18 Module 13: Swish Pattern Lesson 13.1: The Swish Pattern Lesson 13.2: Keys To Successful SWISH Patterns Lesson 13.3: SWISH Pattern Guide Script 19 Module 14: Purpose Lesson 14.1: Purpose Lesson 14.2: Your Purpose Statement - Exercise Worksheet 20 Module 15: Case Studies Assignment Lesson 15.1 - Case Study Assignment Lesson 15.2: Sample Case Studies and Informed Consent Form 21 Bonus Module 3: Personal Needs Lesson B3.1: How are Your Personal Needs Being Fulfilled? Lesson B3.1 - Exercise Worksheet - Hierarchy of Needs 22 Next steps More resources for you Before you go...Please leave us your thoughts on your experience of this course. This is invaluable to us as it means you are helping us to continuously improve our courses as we learn from you.

Communication is the exchange of information, ideas, and feelings effectively between individuals. It encompasses various forms, including verbal, written, and non-verbal (body) language. This course is designed to provide you with the essential skills necessary to communicate confidently.