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Diploma in Project and Quality Management - Level 7 (fast track) is a 120 credits qualification. Project and quality management can be used in a variety of industries to bring projects in on time, on budget and to the right quality. Project management elements of this Diploma in Project and Quality Management - Level 7 (fast track) course will focus on management techniques and applications to help you plan and implement activities to complete projects to your customers expectations. Quality management elements of the course will help you make sure that the outcome of the project is fit for your customer's purposes. Program Overview: Diploma in Project and Quality Management - Level 7 (Fast track) Key Highlights of fast track Diploma in Project and Quality Management - Level 7 qualification are: Program Duration: 6 Months (Regular duration mode available) Program Credits: 120 Designed for working Professionals Awarded by the London School of Business and Research, UK Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Masters Degree programme. Alumni Status No Cost EMI Option Key facts about fast track Level 7 Diploma in Project and Quality Management 100% Online: Study online with the UK's leading online course provider. Global programme: Study anytime, anywhere using your laptop, phone or a tablet. Study material: Comprehensive study material and e-library support available at no additional cost. Payment plans: Interest free monthly, quarterly and half yearly payment plans available for all courses. Why choose LSBR ? Transform your career: Enrol today and make a life changing decision, get necessary knowledge to transform your career. Move up in your career: With our fully accredited course, you can move up to the next level in your organisation with ease. Upgrade your skills: Add value to your current educational profile and achieve skill sets to compete in your job role. Cost effective: Typically a British qualification starts from GBP £3000 per annum, but with LSBR, you enjoy savings of up to 60% on your educational investment. Assessments: Assessment is done through written assignments and/ or dissertation project. Support: We offer live tutor support via online chat and email for all qualifications delivered by us. Career Progression Learners completing the fast track Diploma in Project and Quality Management - Level 7 can progress to: Level 8 Diploma qualification, or Directly into employment in an associated profession

The objective of the Level 6 Diploma in Logistics and Supply Chain Management (fast track mode) (accredited by OTHM) qualification is to provide learners with the knowledge and skills required by a middle or senior manager in an organisation, and who may be involved in managing organisational logistics and supply chain. Level 6 Diploma in Logistics and Supply Chain Management Key Highlights Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The Level 6 Diploma in Logistics and Supply Chain Management (fast track mode) qualification will provide you with the knowledge and skills required by a Middle or Senior Manager in an organisation, and who may be involved in managing organisational Logistics and Supply Chain. Upon successful completion of the programme, you will also become eligible to gain direct entry into relevant Master's and MBA degree programme. Mandatory units (Total Credits: 120) The OTHM Level 6 Diploma in Logistics and Supply Chain Management qualification consists of 6 mandatory units for a combined total of 120 credits Entrepreneurship Development (20 credits) Global Logistics and Supply Chain Management (20 credits) International Logistics Management (20 credits) Project Management (20 credits) Strategic Procurement (20 credits) Supply Chain Planning and Control (20 credits) Who is this course for? Working Professionals, or learners with relevant NQF/QCF/RQF Level 5 Diploma or equivalent recognised qualification or for learners who are interested in pursing an Undergraduate Qualification or who are looking for Career Progression and a formal qualification leading to award of degrees in future. Requirements For entry onto the Level 6 Diploma in Logistics and Supply Chain Management (fast track mode) qualification, learners must have relevant NQF/QCF/RQF Level 5 diploma or equivalent recognised qualification. You must also be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path University Progression after completion of your Level 6 Diploma in Logistics and Supply Chain Management (Fast Track mode) qualification Upon successful completion of your Level 6 Diploma in Logistics and Supply Chain Management (fast track), you will also become eligible to gain direct entry into relevant Master's degree programme

The objective of the Level 4 Diploma in Logistics and Supply Chain Management (accredited by OTHM, UK) is to develop learners' understanding of theory and practice relating to their role in this sector. The qualification will provide learners with an opportunity to engage with the challenges facing professionals and policy makers in their own country. It will provide knowledge that underpins the ability to work as an effective practitioner in the logistics and supply chain sector. Complete your Diploma in Logistics and Supply Chain Management in 6 months with Fast Track mode The units combine both theoretical and practical knowledge in the profession and will develop and enhance knowledge and skills in the areas of effective performance, planning and accountability, development and team working. Learners will be able to work in a variety of roles within logistics and supply chain management. Level 4 Diploma in Logistics and Supply Chain Management (Fast Track) Key Highlights Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The Level 4 Diploma in Logistics and Supply Chain Management (fast track) qualification will develop your understanding of theory and practice relating to your role in Logistics and Supply Chain Management sector. Since, the units combine both theoretical and practical knowledge in the profession, the course will develop and enhance your knowledge and skills in the areas of effective performance, planning and accountability, development and team working. Upon successful completion of the programme, you will also become eligible to gain direct entry into Year 2 of a three-year UK Bachelor's degree programme. This qualification also provide you with an opportunity for academic progressions to Level 5 Diploma in Logistics and Supply Chain Management. Mandatory units (Total Credits: 120) The OTHM Level 4 Diploma in Logistics and Supply Chain Management qualification consists of 6 mandatory units for a combined total of 120 credits Financial Accounting and Analysis (20 credits) Introduction to Models and Frameworks for Operations Management (20 credits) Management and Organisational Behaviour (20 credits) Introduction to Business Economics (20 credits) Introduction to Production and Operations Management (20 credits) Purchasing and E-Procurement (20 credits) Who is this course for? Working Professionals Level 3 / A-Level GCSE or learners who are interested in pursing an Undergraduate Qualification or who are looking for Career Progression A formal qualification leading to award of degrees in future. Requirements For entry onto the Level 4 Diploma in Logistics and Supply Chain Management (fast track) qualification, learners must relevant NQF/QCF Level 3 Award / Diploma or at the level of GCE/GCSE or equivalent. You must also be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path Become eligible to gain direct entry into Year 2 of a three-year UK Bachelor's degree programme after completion of your Level 4 Diploma in Logistics and Supply Chain Management (fast track mode) Completion of your qualification will meet the University standard academic entry requirements.

The objective of the Level 7 Diploma in Education Management and Leadership qualification (accredited by OTHM) is to develop learners' understanding of: Policy, Management Theory and Practice in Education. The main objective of studying Level 7 Diploma in Education Management and Leadership is that: It provides learners with an opportunity to engage with the Challenges facing professionals and policy makers in their own country. It will provide you with the knowledge that underpins the ability to work as an effective manager in the education sector. This course combines both theoretical and practical knowledge in the education profession and will develop and enhance your knowledge and skills in the areas of Leading Change, Effective Performance and Team Leadership. Learners will be able to work in a variety of roles within Education Administration and/or Management. Diploma in Education Management and Leadership - Level 7 (Fast-Track mode) Key Highlights of fast track Diploma in Education Management and Leadership - Level 7 qualification are: Program Duration: 6 Months (Regular Mode Available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option This Diploma in Education Management and Leadership - Level 7 (Fast-Track mode) programme will provide you with the knowledge and skills required by a middle or senior manager in Education sector to understand the Policy, Management Theory and Practice in Education. It will also provides you with an opportunity to engage with the challenges facing professionals and policy makers in education sector as well as provide you with the knowledge that underpins the ability to work as an effective manager in the education sector. After completion of your Diploma in Education Management and Leadership - Level 7 (Fast-Track mode) you will be able to work in a variety of roles within Education Administration and/or Management in an Education sector. Upon successful completion of the programme, you will also become eligible to gain direct entry into relevant Master's degree programme. Mandatory units (Total Credits: 120) The OTHM Level 7 Diploma in Education Management and Leadership qualification consists of 6 mandatory units for a combined total of 120 credits Contemporary Issues in Education: Theory, Policy and Practice (20 credits) The Management of Educational Change (20 credits) Managing Effective Intercultural Communication and Perspectives (20 credits) Pedagogy and Practice in Education (20 credits) Leading Reflective Practice in Education (20 credits) Research Methods in Education (20 credits) Who is this course for? Working Professionals Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression. A formal Postgraduate qualification leading to award of degrees in future. Requirements For entry onto the Level 7 Diploma in Education Management and Leadership qualification, learners must possess : an honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path Become eligible to gain direct entry into relevant Master's degree programme after completion of your Level 7 Diploma in Education Management and Leadership Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry.

The objective of the Level 5 Diploma in Logistics and Supply Chain Management (fast track mode) (accredited by OTHM, UK) is intended to develop learners' understanding of policy, management theory and practice in logistics and supply chain management. Complete your Diploma in Logistics and Supply Chain Management in 6 months with Fast Track mode It provides learners with an opportunity to engage with the challenges facing professionals and policy makers in their own country. They will provide knowledge that underpins the ability to work as an effective manager in the sector. They combine both theoretical and practical knowledge in the profession and will develop and enhance knowledge and skills in the areas of leading change, effective planning and risk assessment and forecasting. You will be able to work in a variety of roles within logistics and supply chain management. Level 5 Diploma in Logistics and Supply Chain Management Key Highlights Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The Level 5 Diploma in Logistics and Supply Chain Management (Fast Track mode) qualification will develop your understanding of policy, management theory and practice in logistics and supply chain management. It will provides you with an opportunity to engage with the challenges facing professionals and policy makers in their own country. It will provide you with the knowledge that underpins the ability to work as an effective manager in the sector. The course combine both theoretical and practical knowledge in the profession and will develop and enhance knowledge and skills in the areas of leading change, effective planning and risk assessment and forecasting. Upon successful completion of the programme, you will also become eligible to gain direct entry into Year 3 of a three-year UK Bachelor's degree programme. This qualification also provide you with an opportunity for academic progressions to Level 6 Diploma in Logistics and Supply Chain Management. Mandatory units (Total Credits: 120) The OTHM Level 5 Diploma in Logistics and Supply Chain Management qualification consists of 6 mandatory units for a combined total of 120 credits Business Communication (20 credits) Purchasing, Supplier Management and Negotiation (20 credits) Supply Chain Management (20 credits) Business Ethics and Corporate Social Responsibility (20 credits) Strategic Management (20 credits) Supply Chain Risk Assessment and Forecasting (20 credits) Who is this course for? Working Professionals, or learners with relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification or for learners who are interested in pursing an Undergraduate Qualification or who are looking for Career Progression and a formal qualification leading to award of degrees in future. Requirements For entry onto the Level 5 Diploma in Logistics and Supply Chain Management (Fast Track mode) qualification, learners must have relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. You must also be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path University Progression after completion of your Level 5 Diploma in Logistics and Supply Chain Management (fast track) qualification Become eligible to gain direct entry into Year 3 of a three-year UK Bachelor's degree programme after completion of your Level 5 Diploma in Logistics and Supply Chain Management (fast track mode)

The fast track Diploma in Strategic Management and Leadership - Level 7 (Accredited by Qualifi, UK) qualification has been created to develop and reward the business managers of today and the future, and to continue to bring recognition and professionalism to the management sectors. This fast track Level 7 Diploma in Strategic Management and Leadership programme will require Learners to critically evaluate, challenge and synthesise a wide range of current management tools, techniques and models. The emphasis placed on current management concepts and models is on those that are relevant to the 21st century business environment and context and goes beyond the normal examination of Anglo American management models. At level 7 the emphasis is also placed on the ability to adapt management concepts, tools and techniques to align with organisational culture and apply critical reflective thinking. The qualification scope covers all the primary business functions and how these are interrelated and integrated. The mandatory units provide a holistic study of core organisational issues that are relevant to strategic decisions making, planning and enabling the organisation to achieve its strategic aims and objectives. The optional units allow learners to select some specialisation in their study to support specific career directions. The Finance for Managers unit is strongly recommended for learners who have not had exposure to finance as a non-financial manager. This fast track Level 7 Diploma in Strategic Management and Leadership qualification will enable learners to become independent, self-directed learners with tools and motivation to continue learning, developing and reflecting on practice throughout their careers Level 7 Diploma in Strategic Management and Leadership (Fast track) Key Highlights of this fast track Level 7 Diploma in Strategic Management and Leadership are: Program Duration: 6 Months (Can be Fast tracked) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option This fast track Level 7 Diploma in Strategic Management and Leadership will help you develop your strategic management and leadership skills as managers who have the authority and personal attributes to translate organisational strategy into effective operational performance. It will also allows you to develop and expand your high-level understanding of strategic management and leadership in the workplace. Upon successful completion of fast track Level 7 Diploma in Strategic Management and Leadership programme, you will also become eligible to gain direct entry into relevant Master's and MBA degree programme. Mandatory units (Total Credits: 90) The Level 7 Diploma focuses on developing understanding, skills and abilities to equip the learner with the awareness and aptitudes to be an effective strategic manager and leader. Learners must complete the six mandatory units and choose two from the four optional units. Manage Team Performance to Support Strategy (15 credits) Information Management and Strategic Decision taking (15 credits) Leading a Strategic Management Project (15 credits) Strategic Direction (15 credits) Strategic Planning (15 credits) Development as a Strategic Manager (15 credits) Optional Units0/4 (Total Credits: 30) Learners must choose two from the four optional units. Finance for Managers (15 credits) Strategic Marketing (15 credits) Organisational Change Strategies (15 credits) Human Resource Planning (15 credits) Who is this course for? Working Professionals, Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal Postgraduate qualification leading to award of degrees in future. Requirements For entry onto the fast track Level 7 Diploma in Strategic Management and Leadership qualification, learners must possess an honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path Become eligible to gain direct entry into relevant Master's degree programme after completion of your Level 7 Diploma in Strategic Management and Leadership in fast track mode. Completion of your fast track level 7 Diploma in Strategic Management qualification will meet the University standard academic entry requirements.

Key Highlights of this fast track Diploma in Accounting and Finance - Level 7 qualification are: Program Duration: 6 Months (Regular mode also available)) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The objective of this fast track Level 7 Diploma in Accounting and Finance (accredited by Othm) qualification is to provide learners with an understanding of: Contemporary and specialised approaches to accountancy and finance Key practical, theoretical and empirical issues, and academic research The complexity of the ever-changing legal framework in which the financial sector operates The latest developments in accountancy and reporting required by local, national and European government. This fast track Level 7 Diploma in Accounting and Finance qualification equips learners with the essential skills and knowledge needed to pursue high level careers in all types of organisations in the public and private sector and within industry and commerce, both in the UK and abroad. The Level 7 Diploma in Accounting and Finance qualification in fast track mode also provides learners with the opportunity to work toward a relevant Master's programme with advanced standing. This qualification is designed for learners who wish to pursue a career in the: Financial Services industry, Professional Accountancy, Banking and Finance or Management. Who is this course for? Who is this Program For?Working Professionals, Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal Postgraduate qualification leading to award of degrees in future. Requirements Minimum EligibilityFor entry onto the fast track Level 7 Diploma in Accounting and Finance qualification, learners must possess an honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path OpportunitiesYou may look forward to role in Financial Services industry, Professional Accountancy, Banking and Finance or Management. Upon successful completion of the programme, you will also become eligible to gain direct entry into relevant Master's degree programme.

This fast track Diploma in Continuing Professional Development (CPD) for Leadership (Accredited by Qualifi, UK) qualification has been created to develop CPD (continuing professional development) in Leadership, for those who want to draw from their personal experience and develop their leadership understanding and skills, professionally academically and practically for their personal and professional development. The focus of this qualification is the exploration and practical research into leadership as a subject in order to apply this knowledge into a new environment. The fast track Level 7 Diploma in Continuing Professional Development (CPD) in Leadership qualification will require Learners to critically evaluate, challenge and synthesise a wide range of current leadership roles, tools, techniques and models. The emphasis placed on current Leadership concepts and models is on those that are relevant to the 21st century business environment and context and goes beyond the normal examination of Anglo-American management models. Program Overview: Diploma in CPD (Continuing Professional Development) for Leadership - Level 7 (Fast Track) Key Highlights of fast track Diploma in CPD (Continuing Professional Development) for Leadership - Level 7 qualification are: Program Duration: 3 Months (Regular Mode Available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Masters Degree programme. Alumni Status No Cost EMI Option Career Progression after completion of your Diploma in Continuing Professional Development for Leadership qualification: Learners completing the fast track Diploma in Continuing Professional Development for Leadership - Level 7 can progress to: A University partner to complete a Dissertation to then receive a full master's degree, subject to approval or Directly into employment in an associated profession University Exemptions QUALIFI has exemptions for learners to progress to a number of universities to complete a Master's Degree after completing their Diploma in Continuing Professional Development for Leadership - Level 7 in fast track mode. The pathways are an indication of a learner's progress towards a university degree and are based on the university's review of QUALIFI's learning programmes and outcomes. As our Qualifi accredited qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) and Qualifications Wales, learners are also eligible to progress to a Top-Up Degree, Master's programme, or MBA at many universities in UK and Overseas with advanced standing.

Key Highlights of fast track Diploma in Health and Social Care Management - Level 7 qualification are: Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The objective of this fast track Level 7 Diploma in Health and Social Care Management qualification (accredited by OTHM) is to develop learners' understanding of policy, management theory and practice in health and social care. It provides you with an opportunity to engage with the challenges facing professionals, services users and policy makers in their own country. It will also provide you with the knowledge that underpins the ability to work as an effective manager in the hospitals/social care industry. It combines both theoretical and practical knowledge in the health and social care profession. This fast track Level 7 Diploma in Health and Social Care Management qualification will develop and enhance knowledge and skills in the areas of leading change, effective performance, planning and accountability, development and team leadership. Learners will be able to work in a variety of roles within health care administration and/or management. Successful completion of the Level 7 Diploma in Health and Social Care Management qualification in fast track mode enables learners to progress into or within employment and/or continue their study towards a relevant Master's programme with advanced standing. Who is this course for? Who is this Program For?Working Professionals, Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal Postgraduate qualification leading to award of degrees in future. Requirements Minimum EligibilityFor entry onto the fast track Level 7 Diploma in Health and Social Care Management qualification, learners must possess an honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path OpportunitiesYou will be able to work in a variety of roles within Health Care Administration and/or Management in the Hospitals / Social Care Industry. Upon successful completion of the programme, you will also become eligible to gain direct entry into relevant Master's degree programme.

Conflict Resolution Skills (On-Demand) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans