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Sing and Sign Stage 1 - baby signing course (for babies 6-13m)
By Sing and Sign Edinburgh
⭐ Baby signing classes for babies 6-13 months old and their parents/carers. Baby signing can benefit ANY family with a baby or toddler. Encourage and support your baby's early communication.
Sing and Sign Stage 2 - signing for toddlers 13-24m
By Sing and Sign Edinburgh
⭐ This is a 10-week babysigning course for toddlers (13-24months) and their parents/carers. Baby signing can benefit ANY family with a baby or toddler. Clear communication can especially reduce frustrations for families with toddlers, helping you avoid some of the toddler turbulence🌪️ before it begins.
Sing and Sign Babes (for babies under 6m)
By Sing and Sign Edinburgh
This lovely gentle introduction to baby signing uses songs, rhymes and gentle games to help you build the framework for good communication with your baby; good eye contact, gestures and body language, facial expressions and more. Over the course you'll learn some basic signs to begin using at home as well as some songs and activities to try with your baby throughout the week.
Stage 1@Home - online course, suitable for babies 6m+
By Sing and Sign Edinburgh
⭐ 10-week online course of baby signing for babies 6m+ and their parents/carers. Baby signing can benefit ANY family with a baby or toddler. Encourage and support your baby's early communication.
Stage 2@Home - Online course for toddlers 13-24m
By Sing and Sign Edinburgh
⭐ This is a 10-week online course for toddlers (13-24months) and their parents/carers. Baby signing can benefit ANY family with a baby or toddler. Clear communication can especially reduce frustrations for families with toddlers, helping you avoid some of the toddler turbulence🌪️ before it begins.
EnChanting (singing as a magical experience)
By Giulia Drummond
Singing as a magical experience. Find your own voice, surrendering to the flow of the body and develop a heightened awareness of how the body wants to sing.
Key account management (In-House)
By The In House Training Company
This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans
Managing Performance 1 Day Workshop in Edinburgh
By Mangates
Managing Performance 1 Day Workshop in Edinburgh
Managing Performance 1 Day Workshop in Dunfermline
By Mangates
Managing Performance 1 Day Workshop in Dunfermline
