Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered. Stage 2 - Design the Bespoke 2 x day Course nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers. Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence. Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme. Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme Sample Exercise – Red & White There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines Sample Exercise –Back to Back Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.
LOOKING FOR: ADULT FICTION Louise Buckley has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books. After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors. Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin’s When All is Said, which spent five weeks at number one in Ireland and sold into 17 territories. She is delighted to be working with Hannah at Hannah Sheppard Literary Agency. Louise is looking for:- Literary and upmarket fiction that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think Shuggie Bain by Douglas Stuart, My Name is Leon by Kit de Waal or Boys Don’t Cry by FÍona Scarlett). Irish literary and book club fiction. Think Claire Keegan, Louise Kennedy or Anne Griffin. In commercial fiction she loves novels set during the Second World War, such as The Nightingale by Kristin Hannah, The Beekeeper of Aleppo by Christi Lefteri or The Midwife of Auschwitz by Anna Stuart. Louise recently read and loved The Last List of Mabel Beaumont by Laura Pearson and would love to see anything in the same ‘older person going on a journey’ category, a more recent The Unlikely Pilgrimage of Harold Fry. Louise had a lot of fun publishing a ‘pet fiction’ novel as an editor (Molly and the Cat Café) and would love to find an author who can write an Alfie the Doorstep Cat/Dog. She has a soft spot for novels featuring time-travel or parallel universes, a ‘what if’ that plays around with conventions. At the literary end this would be books like Life After Life by Kate Atkinson, The Shining Girls by Lauren Beukes or This is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved Wrong Place, Wrong Time by Gillian McAllister, Dark Matter by Blake Crouch and Oona Out of Order by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think Rivers of London by Ben Aaronovitch, Threadneedle by Cari Thomas, A Discovery of Witches by Deborah Harkness or The Gifts by Liz Hyder. And also cosy fantasy in the vein of Legends and Lattes or The House in the Cerulean Sea. Cosy or humorous crime. Recently, Louise absolutely loved Over My Dead Body by Maz Evans. When she was an editor Louise published the hit Luckiest Girl Alive by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like My Sister, the Serial Killer by Oyinkan Braithwaite. More generally, Louise would also love to see novels with a disabled protagonist or someone (like herself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a ‘beating the system’ narrative. Horror. Louise is currently really enjoying the horror resurgence and would love some more horror for her list. She is looking for all types of horror from the more literary, suspenseful horror along the lines of Andrew Michael Hurley to the more commercial like Witchcraft for Wayward Girls by Grady Hendrix. Louise is also a big fan of horror mash-ups, especially body transformation horror such as Nightbitch, and horror mixed with, say, vampires, in the vein of Hungerstone or The Lamb. She would also love to see some dark academia. Think If We Were Villains or In My Dreams I Hold a Knife, and is a huge fan of gothic horror, so would love to see something that’s a modern-day Shirley Jackson or Rebecca. Louise is NOT looking for: -romance -romantasy -epic, traditional fantasy -space opera -straightforward women’s fiction -children’s fiction of any kind -non-fiction Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document, whichever is shorter. (In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 25th June 2025
LOOKING FOR: YA, NA, ADULT FICTION Helen Lane has been an established agent for several years, formerly with the Booker Albert Agency before joining the Ki Agency. She has a BSc in Environmental Science from the University of East Anglia and a postgrad qualification in Acoustics. She lives in London with her family and the world’s naughtiest cocker spaniel. Helen represents (Adult) Fantasy, Sci Fi, Horror, Romance, Action & Adventure, and Thrillers. She also represents select YA Fantasy, Horror, and Sci Fi. Her tastes do run towards the dark and she is slightly obsessed with monster stories in general (especially if they have giant sharks or squids). And stories set in extreme environments such as the arctic, jungle, caves, ocean, and mountains. But she DOES NOT want to read about affairs or abuse in any genre. (Her husband likes her to add here that this is nothing to do with him, she just doesn’t like sad stories). Her favourite authors are Mira Grant, Greig Beck, James Rollins, Matthew Reilly, Darcy Coates, Andy Weir, Clive Cussler, R F Kuang, Patricia Briggs, and Kelley Armstrong. Her comfort movies are: Jaws, Outbreak, The Cave, Sanctum, Scream, Buffy, Grey's Anatomy, Charmed, Vampire Diaries. You can find her on: Bluesky: @helenlane.bsky.social Instagram: hflane_agenting Helen would like you to submit a covering letter, 1 page synopsis and first three chapters (Max 5,000 words) of your manuscript in a single word document. (In addition to the paid sessions, Helen is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 25th June 2025
LOOKING FOR: MG, YA, ADULT FICTION, ADULT NON-FICTION, NON-FICTION FOR 7+ Megan Carroll is looking for writers in a variety of areas, and from a wide range of backgrounds – she is particularly keen to hear from Black, Asian, and LGBTQIA+ writers. Her main areas of focus this year are adult fiction and non-fiction, as well as non-fiction for 7+, and MG and YA fiction. In Fiction, Megan is keen to see high-concept love stories (think The Flat Share or The Lock In) for both commercial and reading group readers. She’d love to see those familiar romance tropes – enemies to lovers, friends to lovers, love triangles, forbidden love etc. – with underrepresented characters at the centre. She is also looking for historical fiction and gothic horror (think Laura Purcell, Stacey Halls and Silvia Moreno-Garcia) – anything that has a creepy, uneasy undertone is likely for Megan’s list. Megan is also actively looking for upmarket fiction and would love to see layered family drama, contemporary stories about life today and darkly comic novels that explore a specific time, place or experience. In Non-Fiction, Megan is keen to hear from experts in their field talking about topics relating to film, music, true crime, popular culture, history and issues from largely unrepresented perspectives. She is keen to see memoir, narrative non-fiction and essay collections. In Children’s and YA, she is keen to see contemporary YA with humour, and romance at the heart – fun and emotional stories that appeal to the interests and issues of the teenage readers. She’d also love to see thrillers and horror stories for this age group too. It’s unlikely that high fantasy novels for YA readers will be right for her, but she is keen to see stories with fantasy elements in a real world setting. On the younger end, Megan is looking for funny, contemporary middle grade – think Louise Rennison and Karen McCombie – and anything creepy and spooky for 8-12 year old readers too. She’d love to find something like Lemony Snicket’s A Series of Unfortunate Events and is keen to find original adventure stories in both fantasy and realistic settings. Megan would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Megan is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 25th June 2025
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Idioms and Phrases Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Idioms and Phrases course will set you up with a solid foundation to become a confident English teacher and develop more advanced skills. This comprehensive Idioms and Phrases course is the perfect way to kickstart your career in the field of English: grammar. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Payroll Management Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction What Are Idioms and Why We Must Learn Them More About This Course Idioms and Phrases Unit 1 Shoot Yourself in the Foot My Lips are Sealed Hit the Nail on the Head 4 Tighten Someone's Belt 5 Frog in Throat 6 Slip Someone's Mind 7 Lose Someone's Face 8 Come Rain or Shine 9-Turn-Yourself-In 10 Cost an Arm and Leg 11 Homie 12 Give Someone a Cold Shoulder 13 Have an Egg on Someone's Face 14 Get Butterfly In Someone's Stomach 15 Throw Someone's Money Around 16 Play Innocent 17 Kick Someone Out 18 Turn Someone's Stomach 19 Not Cut Out for Something 20 to Put the Blame on Someone Idioms and Phrases Unit 2 21 Hands Off 22 Pass Away 23 Cut The Deal 24 for My Money 25 Burn Your Bridges 26 Come in Handy 27 Come At Price 28 in A Broad Daylight 29 in the Mood to Do Something 30 in a Jiffy 31 in So Many Words 32 Put Your Mind to It 33 Joking Apart , Joking Aside 34 In Your Dreams 35 Green With Envy 36 Overstep The Line 37 Have a Craving for Something 38 Red Herring 39 Brush Up on Something 40 Clown Around Idioms and Phrases Unit 3 41 Top Banana 42 Work Like A Dog 43 Mouse Potato 44 Teeny-Weeny 45 Take Time Off 46 on the Eleventh Hour 47 How Dare You 48 Hush-Hush 49 Over Someone's Head 50 Not Lift A Finger 51 Fall Behind 52 Make A Fuss 53 That's No Excuse 54 Fender-Bender 55 Scare Someone to Death 56 Come Down to Earth 57 Nothing Between The Ears 58 Lay An Egg 59 Feel Like A Million Dollars 60 I Wasn't Born Yesterday Idioms and Phrases Unit 4 61 Peanut Money 62 Run Into 63 I'll Eat My Hat 64 Sing Like A Bird 65 Black Out 66 on Tip of Someone's Tongue 67 Time Flies 68 Tie The Knot 69 Something Sucks 70 Step On It 71 Creep By 72 Pull Someone's Leg 73 A Pain in The Neck 74 Out of The Blue 75 Off-Color Jokes 76 Heart in The Right Place 77 Hush Money 78 Chicken Out 79 Fill Someone's Shoes 80 Cut It Out Idioms and Phrases Unit 5 81 to Be Off ( Food ) 82 Make Up ( Story ) 83 Soak Up 84 Make Up for Someone or Something 85 Mistake for Something or Somebody 86 Own Up 87 to Be Taken Aback 88 Break Down 89 Hit Below The Belt 90 Get Carried Away 91 Make Ends Meet 92 Look Down on Someone 93 Drop Off 94 All-Nighter 95 At The End of Your Rope 96 Basket Case 97 Cold Feet 98 Sell Someone Short 99 Go Bananas 100 Copycat Idioms and Phrases Unit 6 101 Jump Ship 102 Know-It-All 103 No-Brainer 104 to Mess Up With Someone 105 Knock on The Wood 106 If I Get My Hands on You 107 Come Clean 108 Have A Lot in Plate 109 It's Between to Our Ears 110 What A Mess 111 I'm All Eyes 112 to Have A Lot in Common 113 Go Dutch 114 Eye- Catching 115 Take Your Time 116 Go to Bat for Someone 117 Touch Guy 118 Kick Up Someone's Heels 119 Make A Boo-Boo 120 Voracious Idioms and Phrases Unit 7 121 to Make A Fortune 122 to Be On The Go 123 Cool Someone's Heels 124 Top Dog 125 Road Hog 126 to Put Someone on a Pedestal 127 Bury The Hatchet 128 Zip Someone's Mouth 129 to Ditch Someone 130 Henpecked Husband 131 Bury The Head in The Sand 132 Eager Beaver 133 Until The Cows Come Home 134 Worn Out 135 Drag Someone's Feet 136 Keep Someone's Words 137 Bookworm 138 to Be An Old Hand 139 Runny Nose 140 That's News to Me Idioms and Phrases Unit 8 141 to Have a Heart of Gold 142 Get to the Point 143 to Get Out of Bed on the Wrong Side 144 Barking Up the Wrong Tree 145 to Have Other Fish to Fry 146 No Offense 147 Two-Fisted 148 to Thumb Your Nose at Somebody 149 I Got Your 6 150 Act Your Age 151 Pig Out 152 to Make Up for Something 153 to Hell With Something or Somebody 154 Hop in 155 Cut The Comedy 156 Why The Long Face 157 Ta-Ta for Now 158 The Damage is Done 159 Turn on The Waterworks 160 Home Sweet Home Idioms and Phrases Unit 9 161 A Dead Ringer for Someone 162 Your Wish is My Command 163 Just My Luck 164 What's It to You 165 to Answer the Call of Nature 166 to Be Stuffed 167 Not to Be on Speaking Term 168 Wearing Odd Shoes / Gloves / Socks 169 Rise and Shine 170 Stand Someone Up 171 Pangs of Conscience 172 Leave It to Someone 173 Walking Papers 174 Jump Down Someone's Throat 175 to Soak Someone 176 to Have A Screw Loose 177 to Blow The Fuse 178 Hit And Miss 179 Eat Like A Horse 180 Not in The Same Wavelength Idioms and Phrases Unit 10 181 Eat Your Words 182 From A To Z 183 As White As A Sheet 184 Find Someone's Feet 184 Find Someone's Feet 186 Wind Your Neck in 187 Save Someone's Neck 188 It's Beyond Your Dignity 189 You Are Over The Hump 190 Rainy Day 191 to Have A Big Mouth 192 Not in A Good Mood 193 Dog Days 194 to Stab Somebody in The Back 195 to Get A Kick Out of Something 196 Feel Under The Weather 197 Pipe Down 198 Never Say Die 199 Get in Someone's Hair 200 Cat Got Your Tongue Who should take this course? This comprehensive Idioms and Phrases course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of English: grammar. Entry Requirements There are no academic entry requirements for this Idioms and Phrases course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
THIS COURSE PACKAGE INCLUDES: 1: PERIPHERAL I.V. CANNULATION - IV THERAPIES COURSE (GPT008) 2: VACCINATION / INJECTION COURSE (GPT601) Learn how to administer injectables and intravenous therapies ... FAST-TRACK YOUR AESTHETICS TRAINING WITH OUR COMPLETE TRAINING PACKAGE 20% Multi-Course Discount Cover all stages from Level 1 through to Level 4 (FDSc) Cover your theory training online Complete your advanced practical training in 1 day Practical training in Classroom or Virtual Classroom Comprehensive Practise@Home training kits for VC Awards 2 accredited qualifications Dual Accreditations for all courses Covers all steps required to safely perform injectables Covers all steps required to safely perform IV therapies Practise IV on artificial arm with fake blood Practise injection techniques on realistic injection pads Learn beginner to advanced skills and techniques Basic understanding of English language required OPEN TO ALL APPLICANTS
Overview This comprehensive course on 200 Common English Idioms and Phrases will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This 200 Common English Idioms and Phrases comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this 200 Common English Idioms and Phrases. It is available to all students, of all academic backgrounds. Requirements Our 200 Common English Idioms and Phrases course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 202 lectures • 06:41:00 total length •Introduction: 00:02:00 •What are Idioms and Why We Must Learn Them?: 00:01:00 •More about this Course: 00:02:00 •Shoot Yourself in the Foot: 00:02:00 •My Lips are Sealed: 00:02:00 •Hit the Nail on the Head: 00:02:00 •Tighten Someone's Belt: 00:02:00 •Frog in Throat: 00:02:00 •Slip Someone's Mind: 00:02:00 •Lose Someone's Face: 00:02:00 •Come Rain or Shine: 00:02:00 •Turn Yourself in: 00:02:00 •Cost an Arm and Leg: 00:02:00 •Homie: 00:02:00 •Give Someone a Cold Shoulder: 00:02:00 •Have an Egg on Someone's Face: 00:02:00 •Get Butterfly in Someone's Stomach: 00:02:00 •Throw Someone's Money around: 00:02:00 •Play Innocent: 00:02:00 •Turn Someone's Stomach: 00:02:00 •Not Cut out for Something: 00:02:00 •Kick Someone out: 00:02:00 •To Put the Blame on Someone: 00:02:00 •Hands Off: 00:02:00 •Pass Away: 00:02:00 •Cut the Deal: 00:02:00 •For My Money: 00:02:00 •Burn Your Bridges: 00:02:00 •Come in Handy: 00:02:00 •Come at Price: 00:02:00 •In a Broad Daylight: 00:02:00 •In the Mood to do Something: 00:02:00 •In a Jiffy: 00:02:00 •In so Many Words: 00:02:00 •Put Your Mind to It: 00:02:00 •Joking Apart , Joking Aside: 00:02:00 •In Your Dreams: 00:02:00 •Green with Envy: 00:02:00 •Overstep the Line: 00:02:00 •Have a Craving for Something: 00:02:00 •Red Herring: 00:02:00 •Brush Up on Something: 00:02:00 •Clown Around: 00:02:00 •Top Banana: 00:02:00 •Work Like a Dog: 00:02:00 •Mouse Potato: 00:02:00 •Teeny-Weeny: 00:02:00 •Take Time Off: 00:02:00 •On the Eleventh Hour: 00:02:00 •How Dare You: 00:02:00 •Hush-Hush: 00:02:00 •Over Someone's Head: 00:02:00 •Not Lift a Finger: 00:02:00 •Fall Behind: 00:02:00 •Make a Fuss: 00:02:00 •That's no Excuse: 00:02:00 •Fender-Bender: 00:02:00 •Scare Someone to Death: 00:02:00 •Come Down to Earth: 00:02:00 •Nothing between the Ears: 00:02:00 •Lay an Egg: 00:02:00 •Feel Like a Million Dollars: 00:02:00 •I wasn't Born Yesterday: 00:02:00 •Peanut Money: 00:02:00 •Run Into: 00:02:00 •I'll Eat My Hat: 00:02:00 •Sing Like a Bird: 00:02:00 •Black Out: 00:02:00 •On Tip of Someone's Tongue: 00:02:00 •Time Flies: 00:02:00 •Tie the Knot: 00:02:00 •Something Sucks: 00:02:00 •Step on It: 00:02:00 •Creep by: 00:02:00 •Pull Someone's Leg: 00:02:00 •A Pain in the Neck: 00:02:00 •Out of the Blue: 00:02:00 •Off-Color Jokes: 00:02:00 •Heart in the Right Place: 00:02:00 •Hush Money: 00:02:00 •Chicken Out: 00:02:00 •Fill Someone's Shoes: 00:02:00 •Cut it Out: 00:02:00 •To be Off ( food ): 00:02:00 •Make Up ( story ): 00:02:00 •Soak Up: 00:02:00 •Make up for someone or something: 00:02:00 •Own Up: 00:02:00 •To be Taken Aback: 00:02:00 •Break Down: 00:02:00 •Hit Below the Belt: 00:02:00 •Get Carried Away: 00:02:00 •Make Ends Meet: 00:02:00 •look Down on Someone: 00:02:00 •Drop Off: 00:02:00 •All-Nighter: 00:02:00 •At the End of Your Rope: 00:02:00 •Basket Case: 00:02:00 •Cold Feet: 00:02:00 •Sell Someone Short: 00:02:00 •Go Bananas: 00:02:00 •Copycat: 00:02:00 •Jump Ship: 00:02:00 •Know-it-All: 00:02:00 •No-Brainer: 00:02:00 •To Mess Up with Someone: 00:02:00 •Knock on the Wood: 00:02:00 •If I Get my Hands on You: 00:02:00 •Come Clean: 00:02:00 •Have a Lot in Plate: 00:02:00 •It's Between to Our Ears: 00:02:00 •What a Mess: 00:02:00 •I'm All Eyes: 00:02:00 •To Have a Lot in Common: 00:02:00 •Go Dutch: 00:02:00 •Eye- Catching: 00:02:00 •Take Your Time: 00:02:00 •Tough Guy: 00:02:00 •Kick up Someone's Heels: 00:02:00 •Make a Boo-Boo!: 00:02:00 •Voracious: 00:02:00 •To Make a Fortune: 00:02:00 •To be on the Go: 00:02:00 •Cool Someone's Heels: 00:02:00 •Top Dog: 00:02:00 •Road Hog: 00:02:00 •To Put Someone on a Pedestal: 00:02:00 •Bury the Hatchet: 00:02:00 •Zip Someone's Mouth: 00:02:00 •To Ditch Someone: 00:02:00 •Henpecked Husband: 00:02:00 •Bury the Head in the Sand: 00:02:00 •Eager Beaver: 00:02:00 •Until the Cows Come Home: 00:02:00 •Worn Out: 00:02:00 •Drag Someone's Feet: 00:02:00 •Keep Someone's Words: 00:02:00 •Bookworm: 00:02:00 •To be an Old Hand: 00:02:00 •Runny Nose: 00:02:00 •That's News to Me: 00:02:00 •To Have a Heart of Gold: 00:02:00 •Get to the Point: 00:02:00 •To Get out of Bed on the Wrong Side: 00:02:00 •Barking Up the Wrong Tree: 00:02:00 •To Have Other Fish to Fry: 00:02:00 •No Offense: 00:02:00 •Two-Fisted: 00:02:00 •To Thumb Your Nose at Somebody: 00:02:00 •I Got Your 6: 00:02:00 •Act Your Age: 00:02:00 •Pig Out: 00:02:00 •To Make Up for Something: 00:02:00 •To Hell with Something or Somebody: 00:02:00 •Hop in: 00:02:00 •Cut the Comedy: 00:02:00 •Why the Long Face: 00:02:00 •Ta-ta for Now: 00:02:00 •The Damage is Done: 00:02:00 •Turn on the Waterworks: 00:02:00 •Home Sweet Home: 00:02:00 •A Dead Ringer for Someone: 00:02:00 •Your Wish is My Command: 00:02:00 •Just My Luck: 00:02:00 •What's It to You?: 00:02:00 •To Answer the Call of Nature: 00:02:00 •To be Stuffed: 00:02:00 •Not to be on Speaking Term: 00:02:00 •Wearing Odd Shoes / Gloves / Socks: 00:02:00 •Rise and Shine: 00:02:00 •Stand Someone Up: 00:02:00 •Pangs of Conscience: 00:02:00 •Leave It to Someone: 00:02:00 •Walking Papers: 00:02:00 •Jump Down Someone's Throat: 00:02:00 •To Soak Someone: 00:02:00 •To have a screw loose: 00:02:00 •To Blow the Fuse: 00:02:00 •Hit and Miss: 00:02:00 •Eat Like a Horse: 00:02:00 •Not in the Same Wave Length: 00:02:00 •Eat Your Words: 00:02:00 •From A to z: 00:02:00 •As White as a Sheet: 00:02:00 •Find Someone's Feet: 00:02:00 •Shake a Leg: 00:02:00 •Wind Your Neck in: 00:02:00 •Save Someone's Neck: 00:02:00 •It's Beyond Your Dignity: 00:02:00 •You are Over the Hump: 00:02:00 •Rainy Day: 00:02:00 •To have a Big Mouth: 00:02:00 •Not in a Good Mood: 00:02:00 •Dog Days: 00:02:00 •To Stab Somebody in the Back: 00:02:00 •To Get a Kick Out of Something: 00:02:00 •Feel Under the Weather: 00:02:00 •Pipe Down: 00:02:00 •Never Say Die: 00:02:00 •Get in Someone's Hair: 00:02:00 •Cat Got Your Tongue: 00:02:00 •Assignment - 200 Common English Idioms and Phrases: 00:00:00
LOOKING FOR: MG, YA, ADULT FICTION, NON-FICTION Thérèse is a Literary and Rights Agent at Susanna Lea Associates and Director of the London branch, @SLALondon. Born and raised in Belgium, on a diet of frites and Tintin she moved to England in her late teens with her family, then stayed in London to do a History degree and Masters at University College London. Having been brought up bilingual, translation rights seemed like her logical next step. She started off in the rights department at Bloomsbury Publishing, before hopping across the square to Ed Victor’s agency, and found experiencing both the publishing and agency side of publishing incredibly valuable. She has been building her own list of authors alongside selling translation rights since early 2016, which she has hugely enjoyed; working with authors right from the book’s conception, while also experiencing the thrill of selling her own authors’ works in the UK and US as well as in translation to publishers across the globe. In terms of adult fiction, Thérèse has a huge soft spot for historical fiction, having read Early Modern History at university, but is also very much on the hunt for crime/thrillers, bookclub, high-concept love stories and literary fiction. She loves strong female characters, in particular when they go through an evolution or journey as the story progresses and gradually find that inner strength. On the children’s fiction front, Thérèse is all about finding a fresh, new voice. She loves all things funny, fantasy and adventure – across lands, time and space, and involving strong friendships and strong lead characters - and wants to be transported straight away when reading a manuscript. She likes very vivid, well-crafted and imaginative worlds, such as stories set in a toy factory or in an underwater world. Thérèse would love some more adventures set in space, mysteries, quirky characters, explorers and imaginary friends. And last, but not least, in non-fiction, history features heavily in her interests, but Thérèse would also love to see books about big ideas, culture, sociology, science, anthropology and memoir. Anything that helps expand the mind and questions or informs the way in which we view ourselves, the world and how we fit into it, all written in an engaging and accessible manner. Thérèse would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Thérèse is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 30th June 2025
Master essential leadership skills and discover what it takes to become a great team manager or supervisor with the Team Management Skills course. This comprehensive course examines the characteristics and principles of effective leadership, from goal setting and providing feedback, to resolving conflict and managing your time. Our instructor-led training units are ideal for those who are new to their role and wish to fine tune their management style and approach to boos ttheir professional development. Master the art of public speaking, learn how to engage your audience and get your point across effectively with the Communication and Public Speaking Diploma. This training program will help you boost your confidence in delivering presentations and improve your body language to project confidence. This skills-based diploma also provides guidance on how to work with visual aids, plan your notes and overcome your fears and self-doubts. This course is ideal for those in customer or client-facing roles. Your Learning Goals: Develop your skills in time management, leadership and communication Understand how to provide constructive feedback and delegate work effectively Learn how to motivate teams and bring out the best in your employees Be able to resolve conflict and disagreements with professionalism Define your management style and understand which approach works for you Master the art of body language and learn how to project confidence in the workplace Improve your delivery in presentations and public speaking Know how to keep your audience engaged and use visual aids effectively Learn how to get your point across and express your ideas with conviction Discover practical mental exercises to help you remember your lines Who is this Course for? This course is ideal for line managers, supervisors and team leaders who are new to their role and wish to enhance their skillset. This masterclass is also suitable for anyone who wants to improve their public speaking and confidence in working with teams. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have the practical skills and knowledge to kickstart their career and explore opportunities in the following roles: Team Manager Team Leader/Supervisor Entrepreneur Motivational Speaker Coach/Mentor Course Curriculum **Team Management** Introduction Getting Started 00:01:00 Setting Expectations Setting Expectations 00:03:00 Setting Expectations Case Study 00:01:00 Setting Goals Setting Goals 00:06:00 Setting Goals Case Study 00:01:00 Assigning Work Assigning Work 00:04:00 Assigning Work Case Study 00:01:00 Degrees of Delegation Degrees of Delegation 00:03:00 Degrees of Delegation Case Study 00:01:00 Implementing Delegation Implementing Delegation 00:07:00 Implementing Delegation Case Study 00:01:00 Providing Feedback Providing Feedback 00:05:00 Providing Feedback Case Study 00:01:00 Managing Your Time Managing Your Time 00:05:00 Managing Your Time Case Study 00:01:00 Resolving Conflict Resolving Conflict 00:04:00 Resolving Conflict Case Study 00:01:00 Tips for Special Situations Tips for Special Situations 00:05:00 Tips for Special Situations Case Stud 00:01:00 A Survival Guide for the New Supervisor A Survival Guide For The New Supervisor 00:03:00 A Survival Guide For The New Supervisor Case Study 00:01:00 Wrapping Up Wrapping Up 00:01:00 **Effective Communication** Working on Basics 101 Skill Of The Mouth 00:09:00 Communication 00:04:00 It's In The Eyes 00:05:00 You Have 40 Seconds 00:02:00 Body Language 00:06:00 Art Of Speaking 00:06:00 Working On It 102 Putting It Together 00:05:00 Content Is Key 00:06:00 To Joke Or Not To Joke 00:02:00 Learn Your Lines 00:06:00 Visual Aids 00:03:00 Working On Me 103 Walk The Talk 00:05:00 What Gives You The Edge 00:05:00 It's The Heart That Counts 00:04:00 Mirror Time 00:05:00 How To Deal With Stress 00:04:00 Fake it Till You Make It 00:07:00 Preparation On The Day 00:05:00 Working On Them 104 People Don't Care How much you know until they know how much you care 00:04:00 They Really Are Naked 00:03:00 Sing The Right Song 00:06:00 Know Your Venue 00:04:00 Public Speaking - Why Do It? 00:04:00 Conclusion Hello and Goodbye 00:02:00 Goodbye HD Final Online 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00