2069 Sing courses in Liverpool delivered Online

Imagine a world where the vast realms of IT and analytics seem intricate, and the data emanating from every corner feels overwhelming. Now, reimagine a world where you have the power to interpret, analyse, and make that data sing a tune of actionable insights. Welcome to our "IT and Analytics" bundle, where complexity turns into simplicity. Dive deep into the myriad elements of IT and analytics, encompassing everything from the basics of Google Analytics and Excel Pivot Tables to the advanced nuances of Windows 10 troubleshooting. This comprehensive bundle caters to both beginners and seasoned professionals, offering in-depth theoretical knowledge that is instrumental in the real world. By immersing yourself in these carefully curated courses, you are setting the foundation for deciphering data, understanding IT basics, and recruiting the right IT talent. The purpose of this bundle is clear: to mould learners into well-rounded professionals with a keen sense for IT and analytics. Whether you're looking to streamline business processes, bolster your IT department, or simply understand the data-centric world around you, this is your golden ticket. Take the leap and embrace the future of IT and analytics today! Courses Included: Course 1: Google Analytics for Everyone Course 2: RCA: Root Cause Analysis Course 3: SQL for Data Science, Data Analytics and Data Visualization Course 4: Introduction to Data Analytics with Tableau Course 5: Excel Pivot Tables Course 6: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 7: Recruitment: IT Basics for IT Recruiters Course 8: Advance Windows 10 Troubleshooting for IT HelpDesk Learning Outcomes: Understand the fundamentals and advanced features of popular IT and analytics platforms. Gain theoretical insights into root cause analysis and its applications. Enhance decision-making abilities through data visualisation techniques. Grasp the essence of IT recruitment and selection of appropriate candidates. Master troubleshooting methods and strategies for Windows 10. Build foundational knowledge in IT essentials through the CompTIA IT Fundamentals ITF+ curriculum. Google Analytics for Everyone Decode user behaviour and make informed decisions with Google Analytics. RCA: Root Cause Analysis Uncover the underlying reasons behind complex issues through structured analysis. SQL for Data Science, Data Analytics and Data Visualization Harness the power of SQL for effective data science and visualization. Introduction to Data Analytics with Tableau Dive into data storytelling and visualisation with Tableau. Excel Pivot Tables Master Excel's Pivot Tables for dynamic data analysis. CompTIA IT Fundamentals ITF+ (FCO-U61) Establish a solid IT foundation with CompTIA IT Fundamentals. Recruitment: IT Basics for IT Recruiters Learn the essentials of IT recruitment and talent selection. Advance Windows 10 Troubleshooting for IT HelpDesk Elevate your troubleshooting skills for Windows 10 environments. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring data analysts keen on mastering theoretical aspects of IT and analytics. IT enthusiasts looking to enhance their knowledge base. Business professionals aiming to understand IT-related decisions better. HR and recruitment professionals with a focus on IT hiring. Anyone with a passion for data interpretation and the world of IT. Career path Data Analyst - £30K to £50K/year. IT Support Specialist - £25K to £45K/year. IT Recruiter - £28K to £55K/year. Database Administrator - £35K to £60K/year. Business Intelligence Analyst - £32K to £58K/year. IT Consultant - £40K to £70K/year. Systems Administrator - £30K to £55K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Course Overview: Data analysis is a hot skill in today's job market. According to a recent study by LinkedIn, demand for data analysts is growing 15 times faster than the average for all occupations. And the salaries are good too. The average salary for a data analyst in the UK is £40,000. If you're looking to get ahead in your career or learn a new skill that's in high demand, then the Data Analysis in Excel Level 3 Course is for you. In this course, you'll learn how to use Excel to analyse data like a pro. You'll learn how to clean, format, and analyse data using various Excel tools and techniques. You'll also learn how to create charts and graphs to visualise your data. This course won't merely make you adept at Excel. It will mould you into a data wizard, wielding Excel as a potent tool to make data sing and secrets reveal themselves. Enrol Today and Start Learning! Key Features of the Course: Embark on your data analysis journey with us and discover these exciting features: A CPD Certificate to validate your newfound skills. 24/7 Learning Assistance for any hour inspiration strikes. Engaging learning materials to ensure an enriching learning experience. Who is This Course For? Our Data Analysis in Excel Level 3 Course caters to ambitious individuals with a basic understanding of Excel, eager to take their skills to new heights. This course welcomes everything from budding data enthusiasts to established business analysts seeking to fortify their analytical toolkits. What You Will Learn: Dive deep into the labyrinth of data as you master essential modules such as 'Search for and Replace Data,' 'Sort and Filter Data,' and 'Query Data with Database Functions.' Venture further into data exploration with our 'Outline and Subtotal Data' module, where you'll learn to summarise your data for a more organised view efficiently. The journey continues with modules like 'Create Charts' and 'Modify and Format Charts,' enabling you to translate complex data into easy-to-understand visuals. Furthermore, our dedicated modules on 'Creating a PivotTable' and 'Analysing PivotTable Data' promise a comprehensive understanding of one of Excel's most powerful tools. Why Enrol in This Course: Rated as a top-reviewed course and constantly updated to keep up with the latest trends, our Data Analysis in Excel Level 3 Course equips you with sought-after skills like data forecasting, creating sparklines, using advanced chart features, and more. Requirements: While no specific prerequisites are required, a basic understanding of Excel and an eagerness to explore the fascinating world of data analysis would be beneficial. Career Path: On completion of this Data Analysis in Excel Level 3 Course course, you'll be ready to step into diverse roles such as: Data Analyst (£30,000-£35,000) Business Intelligence Analyst (£32,000-£37,000) Market Research Analyst (£28,000-£33,000) Operations Analyst (£31,000-£36,000) Financial Analyst (£35,000-£40,000) Supply Chain Analyst (£30,000-£35,000) Sales Analyst (£29,000-£34,000) Certification: Upon successful completion of the course, you'll be awarded a prestigious CPD Certificate, demonstrating your expertise in data analysis using Excel. So, are you ready to discover the hidden stories in data and revolutionise decision-making? Enrol in our Data Analysis in Excel Level 3 Course and start your journey today! Course Curriculum 11 sections • 32 lectures • 04:43:00 total length •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Sort Data: 00:10:00 •Filter Data: 00:10:00 •Query Data with Database Functions: 00:09:00 •Outline and Subtotal Data: 00:09:00 •Apply Intermediate Conditional Formatting: 00:07:00 •Apply Advanced Conditional Formatting: 00:05:00 •Create Charts: 00:13:00 •Modify and Format Charts: 00:12:00 •Use Advanced Chart Features: 00:12:00 •Create a PivotTable: 00:13:00 •Analyze PivotTable Data: 00:12:00 •Present Data with PivotCharts: 00:07:00 •Filter Data by Using Timelines and Slicers: 00:11:00 •Use Links and External References: 00:12:00 •Use 3-D References: 00:06:00 •Consolidate Data: 00:05:00 •Use Lookup Functions: 00:12:00 •Trace Cells: 00:09:00 •Watch and Evaluate Formulas: 00:08:00 •Apply Data Validation: 00:13:00 •Search for Invalid Data and Formulas with Errors: 00:04:00 •Work with Macros: 00:18:00 •Create Sparklines: 00:07:00 •MapData: 00:07:00 •Determine Potential Outcomes Using Data Tables: 00:08:00 •Determine Potential Outcomes Using Scenarios: 00:09:00 •Use the Goal Seek Feature: 00:04:00 •Forecasting Data Trends: 00:05:00 •Assignment - Data Analysis in Excel Level 3 Course: 00:00:00

Sage 50 Accounting & Payroll Overview Imagine transforming from financial fumbler to spreadsheet superhero. Picture yourself wielding the power of Sage 50, effortlessly conquering accounts, processing payroll, and generating reports that sing. This Sage 50 Accounting & Payroll course is your key, unlocking the confidence and competence to soar in your financial domain. No more panicking over cryptic calculations or drowning in data. This comprehensive program dives deep into the user-friendly Sage 50 software, demystifying accounting and payroll tasks. From setting up your system to mastering VAT returns, you'll gain practical skills applicable to any business size. Forget dry lectures and endless theory. This course is a hands-on adventure, guiding you through step-by-step tasks with real-world scenarios. By the end, you'll be navigating Sage 50 like a pro, generating precise reports, and streamlining your financial processes with newfound ease. Why You Should Choose Sage 50 Accounting & Payroll Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Sage 50 Accounting & Payroll is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Sage 50 Accounting & Payroll is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Sage 50 Accounting & Payroll Sage 50 Accounts Sage 50 Bookkeeper - Coursebook 01:54:00 Introduction and TASK 1 00:17:00 TASK 2 Setting up the System 00:23:00 TASK 3 a Setting up Customers and Suppliers 00:17:00 TASK 3 b Creating Projects 00:05:00 TASK 3 c Supplier Invoice and Credit Note 00:13:00 TASK 3 d Customer Invoice and Credit Note 00:10:00 TASK 4 Fixed Assets 00:08:00 TASK 5 a and b Bank Payment and Transfer 00:30:00 TASK 5 c and d Supplier and Customer Payments and DD STO 00:18:00 TASK 6 Petty Cash 00:11:00 TASK 7 a Bank Reconnciliation Current Account 00:17:00 TASK 7 b Bank Reconciliation Petty Cash 00:09:00 TASK 7 c Reconciliation of Credit Card Account 00:16:00 TASK 8 Aged Reports 00:13:00 TASK 9 a Payroll 00:07:00 9 b Payroll Journal 00:10:00 TASK 10 Value Added Tax - Vat Return 00:12:00 Task 11 Entering opening balances on Sage 50 00:13:00 TASK 12 a Year end journals - Depre journal 00:05:00 TASK 12 b Prepayment and Deferred Income Journals 00:08:00 TASK 13 a Budget 00:05:00 TASK 13 b Intro to Cash flow and Sage Report Design 00:08:00 TASK 13 c Preparation of Accountants Report & correcting Errors (1) 00:10:00 Sage 50 Payroll Payroll Basics 00:10:00 Company Settings 00:08:00 Legislation Settings 00:07:00 Pension Scheme Basics 00:06:00 Pay Elements 00:14:00 The Processing Date 00:07:00 Adding Existing Employees 00:08:00 Adding New Employees 00:12:00 Payroll Processing Basics 00:11:00 Entering Payments 00:12:00 Pre-Update Reports 00:09:00 Updating Records 00:09:00 e-Submissions Basics 00:09:00 Process Payroll (November) 00:11:00 Employee Records and Reports 00:13:00 Editing Employee Records 00:07:00 Process Payroll (December) 00:12:00 Resetting Payments 00:05:00 Quick SSP 00:10:00 An Employee Leaves 00:13:00 Final Payroll Run 00:07:00 Reports and Historical Data 00:08:00 Year-End Procedures 00:09:00 Assignment Assignment - Sage 50 Accounting & Payroll 00:00:00

Register on the Welcome To Game Design - Game Design Canvas today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Welcome To Game Design - Game Design Canvas course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Welcome To Game Design - Game Design Canvas course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Welcome To Game Design - Game Design Canvas course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Introduction 00:01:00 The Game Design Canvas 00:05:00 Brainstorming 00:04:00 Your First Game 00:04:00 Kanban Trello 00:06:00 Game Purposes 00:05:00 Red Sign-Pre Definitions Platforms 00:07:00 Number Of Players 00:08:00 Target Audience 00:05:00 Duration 00:04:00 Yellow Sign-Core Genre 00:07:00 Mechanics 00:04:00 Story And Theme 00:04:00 Green Sing-Gameplay Goals 00:04:00 Interaction 00:05:00 Obstacles 00:05:00 Rules 00:06:00 Ending Thanks and Congratulations 00:01:00 Additional Resource Additional Resource - Game Design Canvas 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Interior Design for Homeowners Overview Picture yourself living in a home that reflects your unique style, a haven of comfort and beauty that inspires you every day. This 'Interior Design for Homeowners' course is your key to unlocking that dream, empowering you to turn your house into a home you truly love. Forget intimidating design jargon and confusing software. This Interior Design for Homeowners course guides you through the exciting world of interior design in clear, relatable terms. You'll embark on a journey of discovery, starting with the fundamentals and working your way up to creating bespoke spaces that sing with personality. Imagine choosing colour palettes that evoke the perfect mood, selecting furniture that fits your needs and aesthetic, and arranging elements with an eye for flow and functionality. Our engaging modules cover everything from lighting design to window treatments, from flooring choices to the finishing touches of art and accessories. You'll learn how to design kitchens that are both stylish and efficient, bathrooms that are tranquil sanctuaries, and bedrooms that invite restful sleep. Whether you're tackling a single room or revamping your entire home, this course equips you with the knowledge and confidence to make informed decisions and achieve stunning results. The most important takeaway is that 'Interior Design for Homeowners' equips you with valuable skills that can enhance your personal life and potentially open doors to fulfilling career opportunities. Learning Outcomes: Master the fundamental principles of interior design. Develop a keen eye for colour, texture, and spatial planning. Design functional and stylish kitchens, bathrooms, and bedrooms. Select furniture, lighting, and décor that reflect your unique style. Create a cohesive and personalized design aesthetic for your entire home. Course Highlights Interior Design for Homeowners is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Interior Design for Homeowners into 27 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 16 hours, 38 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Interior Design for Homeowners Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Interior Design for Homeowners is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Interior Design for Homeowners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Interior Design for Homeowners - Updated Version Introduction to Interior Design 00:15:00 Planning Your Interior Design Project 00:16:00 Interior Design Elements 00:15:00 Colour Schemes and Lighting Design 00:16:00 Flooring and Wall Treatments 00:16:00 Window Dressings and Soft Furnishings 00:13:00 Art and Decorative Accessories 00:17:00 Creating Functional Kitchens and Bathrooms 00:15:00 Bedroom Design 00:13:00 Children's Room Design 00:12:00 Dining Room Design 00:17:00 Living Room Design 00:13:00 Interior Design for Homeowners - Old Version Define a Theme: Contemporary, Cottage, Eclectic, Southwest FREE 01:00:00 Budget Design for Your Living Room, Den or Family Room 01:00:00 Budget Ideas for Kitchen Design 01:00:00 Budget Bedroom Makeover 01:00:00 Closet Cleanups 01:00:00 Need a Home Office? 00:30:00 Camouflage with Paint! 01:00:00 Faux Finishes Are Hot - Bare Walls Are Not! 00:30:00 Window Treatments 01:00:00 Making the Most of Molding 00:30:00 Fabulous Furniture Finds 00:30:00 Decorate With Wallpaper 01:00:00 Freehand or Stencil A Mural Makes the Wall! 01:00:00 Accessorize - Funky Can Be Fun! 01:00:00 Have Some Fun with Fabric! 01:00:00 Mock Exam Mock Exam- Interior Design: Home 00:20:00 Final Exam Final Exam- Interior Design: Home 00:20:00

LOOKING FOR: ADULT FICTION, NON-FICTION Diana joined the prestigious DHH Literary Agency in June 2024. She started agenting with Rupert Heath Literary Agency in 2011 before moving to UTA and Marjacq in 2017. Before that she was senior commissioning editor at Transworld. Diana was chosen as one of The Bookseller’s Rising Stars of 2012, was a nominee for RNA Agent of the Year 2019, and was shortlisted for Literary Agent of the Year 2022 at the British Book Awards. Her list includes a wide range of bestselling and prize-winning authors in the UK and internationally. Diana represents adult fiction and non-fiction. For fiction, she is looking for upmarket women's commercial, with depth and heart, including reading group, historical, saga, uplit and contemporary stories that are irreverent and make her laugh; accessible literary fiction, high-concept crime fiction and thrillers. She has a thing for spy novels and would love to find a great vampire story.  On the non-fiction side: memoir, smart, funny feminists, lifestyle, cookery and social justice, and open to anything with a strong, original voice. She also encourages submissions from writers who have been traditionally under-represented. Diana would like you to submit a covering letter, 1 - 2 page synopsis and the first three chapters (a maximum of 5,000 words) of your manuscript in a single word document.  (In addition to the paid sessions, Diana is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 10th June 2025

One to One English Book Club. Practise and develop your English online in this individual English book club course.

CPD Accredited, Interactive Short Course 2 hr session We will look at what manual handling is, and why it is so important And how we can apply proper manual handling techniques in our daily lives Great as an annual refresher! Course Contents: What is Manual Handling Illnesses and Injures arising from incorrect manual handling Manual techniques How to adapt those to our daily lives Benefits of this Short Course: Boys are around 4 x as likely to have ADHD Manual Handling is one of the main causes of work-related musculoskeletal disorders But manual handling illnesses and injuries do not happen in the workplace alone This means that every single classroom in the UK will have at least one child or young people with Attention Deficit Hyperactive Disorder Learn more about the condition and how you can help them cope and take part in 'normal' life.

LOOKING FOR: PICTURE BOOKS, CHAPTER BOOKS, MG, YA, CHILDREN'S NON-FICTION After a childhood buried in library books and Beanos, Lydia started her career in the editorial team at Egmont, where she commissioned books such as the Carnegie Medal-winning The Poet X. She joined the Darley Anderson team in 2018, and as well as building an engaging and diverse list of authors and illustrators, she was promoted to Director in March 2024. With experience on both sides of the commissioning desk, Lydia loves working editorially with her clients and developing ideas from an initial spark into a full manuscript. She represents clients across all age groups, including picture book, chapter book, middle grade and YA, and has a particular focus on non-fiction. Lydia reads and considers widely, and among other things she is looking for snort-inducing stories for younger readers, clever and contemporary teenage and YA fiction, and non-fiction projects that take big ideas and make them easily navigable, accessible and fun. No matter the story, Lydia is drawn to voice above anything else and will always be sucked in by a strong hook. Lydia represents clients including Soofiya, Gina Blaxill, Mark Bradley, Ryan Hammond, Alice Harman, Joyce Efia Harmer, Catherine Jacob, Hannah Moffatt, Rachel Morrisroe, Nick Sheridan, Rashmi Sirdeshpande and Eva Wong Nava. If you could sum up her tastes in three words, they would be curious, characterful and heartfelt, and in three books, they would be One of Us is Lying, Nevermoor and You Are Awesome. Lydia would like you to submit a covering letter, a 1 page synopsis and the first 3 chapters or 20 pages of your completed manuscript in a single word document. For Picture Books please submit a covering letter and texts for two completed stories. (In addition to the paid sessions, Lydia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 16th June 2025

Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis  Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered.  Stage 2 - Design the Bespoke 2 x day Course  nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers.  Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation  ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence.  Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme.  Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme  Sample Exercise – Red & White  There is a specific time managed agenda and itinerary, which puts the group under pressure.  The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling   Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion  Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path  The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines  Sample Exercise –Back to Back  Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.