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283 Service Manager courses delivered Online

Customer Service Manager with Telephone Etiquette & KYC Diploma

5.0(1)

By Empower UK Employment Training

Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart. Learning Outcomes: Implement effective Customer Service models. Manage customer relationships through proven Customer Service tactics. Resolve conflicts with angry customers using Customer Service skills. Enhance telephone communication with focused Customer Service training. Apply Customer Service principles in Know Your Customer (KYC) methods. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma: Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence. Customer Management: Excel in customer relationship management by integrating Customer Service best practices. Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction. Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level. Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence. KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.

Customer Service Manager with Telephone Etiquette & KYC Diploma
Delivered Online On Demand3 hours
£5

Clinical Observations, Clinical Governance with Medical & Clinical Administration

By NextGen Learning

Imagine a world where your expertise influences health outcomes, impacts patient care, and contributes to the smooth operation of clinical environments. All while earning a generous salary - in the UK, professionals in clinical administration and governance roles earn between £30,000 to £60,000 per year, with room for growth and progression. Our bundle, composed of 'Clinical Observations Skills', 'GP - Clinical Governance' and 'Medical & Clinical Administration Diploma', is designed to equip you with the theoretical knowledge necessary to navigate these critical aspects of healthcare provision. This trio of courses is ideal for anyone aiming to progress in the clinical field, as it provides an in-depth understanding of patient observations, the principles of clinical governance, and the ins and outs of medical administration. Each course in this Clinical Observations, Clinical Governance with Medical & Clinical Administration bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Clinical Observations Skills GP - Clinical Governance Medical & Clinical Administration Diploma Learning Outcomes: Understand the fundamental principles and techniques of clinical observations. Gain a comprehensive knowledge of clinical governance in general practice. Develop strong administrative capabilities to support medical and clinical operations. Learn the theoretical elements that influence patient care and safety. Enhance your knowledge of the ethics, policies, and procedures related to clinical operations. Now, let's dive into a deeper understanding of these courses. 'Clinical Observations Skills' is centred around equipping you with a sound theoretical understanding of patient observations, which play a crucial role in ensuring patient safety and recovery. This knowledge can significantly impact the quality of healthcare delivery. 'GP - Clinical Governance' offers a deep dive into the principles and components of clinical governance within general practice. The course highlights the necessity for transparency, accountability, and consistent quality in healthcare delivery, making this an essential course for aspiring clinical professionals. Lastly, the 'Medical & Clinical Administration Diploma' is designed to build your knowledge on the administrative aspects of healthcare settings. The course covers a wide range of theoretical topics that are crucial to the smooth operation of any clinical environment. Whether you're an aspiring clinical administrator, a healthcare executive, or a clinical director, this bundle is a powerful tool to enhance your clinical, theoretical knowledge. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Those seeking to enhance their theoretical knowledge in clinical practices. Aspiring healthcare administrators looking to understand the intricacies of medical and clinical administration. Health practitioners who wish to gain a comprehensive understanding of clinical governance. Professionals who want to influence patient outcomes through knowledge of clinical observations. Individuals aiming for career progression in the clinical field. Career path Clinical Administrator - £20K to 30K/year. Medical Secretary - £22K to 30K/year. Practice Manager (GP) - £35K to 50K/year. Clinical Governance Manager - £40K to 60K/year. Clinical Service Manager - £37K to 60K/year. Healthcare Executive - £60K to £100K/year. Clinical Director - £80K to £120K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Clinical Observations Skills absolutely free! Upon finishing GP - Clinical Governance and Medical & Clinical Administration Diploma, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Clinical Observations, Clinical Governance with Medical & Clinical Administration
Delivered Online On Demand11 hours
£21

70-246 - Monitoring and Operating a Private Cloud with System Center 2012 R2 (MCSE)

4.3(43)

By John Academy

Description: The 70-246 - Monitoring and Operating a Private Cloud with System Center 2012 R2 (MCSE) course teaches you how to monitor and operate a private cloud with System Center 2012 R2. Throughout the course, you will learn the basics of the cloud, the ways of working with the business cloud, cloud services, monitoring and automating responses. The course will teach you how to handle problems in the Private Cloud, and the procedures of Service Management in the Private Cloud. You will also be introduced to cloud protection, recovery, compliance, the use of SLAs, Dashboards and Widgets. The course shows you the real-time state using Visio, system centre analytics, service level tracking, viewing SSRS and Excel to view data, PerformancePoint and configuring and deploying widgets and dashboards. Finally, you will learn cleaning up system centre databases systems. After completing the course, you will understand how Operations Manager handles monitoring, Service Manager and App Controller facilitate self-service, and Orchestrator glues everything together. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-246 - Monitoring and Operating a Private Cloud with System Center 2012 R2 (MCSE) training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-246 - Monitoring and Operating a Private Cloud with System Center 2012 R2 (MCSE) course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. System Center 2012 What is System Center 2012 FREE 00:30:00 Introducing the Cloud Discussion of Cloud Computing 00:19:00 Important Requirements 00:07:00 Working with System Center and the Infrastructure 00:05:00 Maintaining the Cloud Health 00:05:00 How Components are Integrated 00:06:00 Are You in Compliance 00:05:00 Working with the Business Cloud Examining SC 2012 VMM 00:17:00 Working with VMs with the VMM 00:11:00 Creating Clouds for Business 00:16:00 Cloud Services Looking at Service Templates and VMM Profiles 00:22:00 Web Deploy Packages 00:08:00 Server App V Introduction 00:05:00 The Data of the N Tier Application 00:05:00 What's New with VMM R2 00:07:00 Importing and Deploying the Stock trader Application 00:10:00 Installing SQL Server 00:10:00 Monitoring Overview of Operations Manager 00:20:00 Customize the Monitoring Operations 00:09:00 Monitoring Application Performance 00:14:00 Advanced Monitoring 00:04:00 Using Operations Manager for Applications 00:04:00 Using Operations Manager for the Network 00:11:00 Using Operations Manager for Distributed Applications 00:07:00 What's New in Operations Manager 2012 R2 00:09:00 Deploying an Agent 00:09:00 Configuration for Custom Monitoring 00:11:00 Configuring Basic Monitoring and Application Perfomance 00:12:00 Installing Operations Manager 00:05:00 Automating Responses Looking at Orchestrator 2012 00:08:00 Putting Orchestrator, Operations Manager, and Service Manager Together 00:15:00 What's New with Orchestrator 2012 R2 00:04:00 Managing Problems in the Private Cloud What is Problem Management 00:07:00 Using Custom Rules 00:08:00 Service Management in the Private Cloud Service Manager Introduction 00:10:00 Security Settings 00:09:00 Work Items 00:08:00 Incident Queues and Service Offerings 00:03:00 What's New with Service Manager 2012 R2 00:01:00 Configuring the Incident Template 00:10:00 Cloud Protection, Recovery, and Compliance Protecting and Recovering Data for the Private Cloud 00:29:00 Data Recovery 00:15:00 Overview of the Process Pack for IT GRC 00:14:00 Installing the Process Pack for IT GRC 00:06:00 Implementing an IT GRC Control Management Program 00:06:00 How to Maintain Compliance Through VMM Security Baselines with System Center 00:06:00 What's New with DPM 2012 R2 Advisor 00:03:00 Configuring Manual Protection 00:06:00 SLAs, Dashboards and Widgets Configuring and Deploying Widgets and Dashboards 00:12:00 Real-Time State Using Visio 00:10:00 System Center Analytics 00:12:00 Service Level Tracking 00:05:00 Viewing SSRS and Excel to View Data 00:04:00 PerformancePoint 00:04:00 Cleaning Up System Center Databases Service Manager Groom Settings 00:08:00 View and Purge Orchestrator Runbook Logs 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

70-246 - Monitoring and Operating a Private Cloud with System Center 2012 R2 (MCSE)
Delivered Online On Demand8 hours 54 minutes
£24

Private Cloud with System Center 2012 R2 - Complete Video Training

4.3(43)

By John Academy

Description A private cloud involves a distinct and secure cloud-based environment where only the specified client can operate the system. With the knowledge of Private Cloud, you can able to work efficiently to deploy, use, and manage VMs, applications, and other IT resources on hardware to your organization. If you want to gain mastery over cloud computing, the course is for you. The course is divided into two parts that deals with the two certifications of MCSE: Exam 70-246 and Exam 70- 247. In the Exam 70-246, you will know the basics of the cloud, cloud services, monitoring and automating responses while in the Exam 70-247 part, you will learn how to work with the cloud. In short, at first, you will learn the basic cloud concept, then you will know how to use the cloud system. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Private Cloud with System Center 2012 R2 - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Private Cloud with System Center 2012 R2 - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. System Center 2012 What is System Center 2012 FREE 00:30:00 Introducing the Cloud Discussion of Cloud Computing 00:19:00 Important Requirements 00:07:00 Working with System Center and the Infrastructure 00:05:00 Maintaining the Cloud Health 00:05:00 How Components are Integrated 00:06:00 Are You in Compliance 00:05:00 Working with the Business Cloud Examining SC 2012 VMM 00:17:00 Working with VMs with the VMM 00:11:00 Creating Clouds for Business 00:16:00 Cloud Services Looking at Service Templates and VMM Profiles 00:22:00 Web Deploy Packages 00:08:00 Server App V Introduction 00:05:00 The Data of the N Tier Application 00:05:00 What's New with VMM R2 00:07:00 Monitoring Overview of Operations Manager 00:20:00 Customize the Monitoring Operations 00:09:00 Monitoring Application Performance 00:14:00 Advanced Monitoring 00:04:00 Using Operations Manager for Applications 00:04:00 Using Operations Manager for the Network 00:11:00 Using Operations Manager for Distributed Applications 00:07:00 What's New in Operations Manager 2012 R2 00:09:00 Automating Responses Looking at Orchestrator 2012 00:08:00 Putting Orchestrator, Operations Manager, and Service Manager Together 00:15:00 What's New with Orchestrator 2012 R2 00:04:00 Managing Problems in the Private Cloud What is Problem Management 00:07:00 Using Custom Rules 00:08:00 Service Management in the Private Cloud Service Manager Introduction 00:10:00 Security Settings 00:09:00 Work Items 00:08:00 Incident Queues and Service Offerings 00:03:00 What's New with Service Manager 2012 R2 00:01:00 Cloud Protection, Recovery, and Compliance Protecting and Recovering Data for the Private Cloud 00:29:00 Overview of the Process Pack for IT GRC 00:14:00 Installing the Process Pack for IT GRC 00:06:00 Implementing an IT GRC Control Management Program 00:06:00 How to Maintain Compliance Through VMM Security Baselines with System Center 00:06:00 What's New with DPM 2012 R2 Advisor 00:03:00 SLAs, Dashboards and Widgets Configuring and Deploying Widgets and Dashboards 00:12:00 Real-Time State Using Visio 00:10:00 System Center Analytics 00:12:00 Service Level Tracking 00:05:00 Viewing SSRS and Excel to View Data 00:04:00 PerformancePoint 00:04:00 Cleaning Up System Center Databases Service Manager Groom Settings 00:08:00 View and Purge Orchestrator Runbook Logs 00:08:00 Understanding the Private Cloud Understanding the Private Cloud FREE 00:09:00 Preparing to Deploy the Cloud 00:06:00 Components of the Private Cloud 00:13:00 System Center 2012 Components 00:13:00 Using Hyper-V with VMM 00:07:00 Using VMM to Deploy the Cloud VMM Architecture 00:16:00 Install and_or Upgrade VMM 00:08:00 Host Groups 00:13:00 Understanding Security 00:06:00 Whats New with VMM R2 00:10:00 Working With the Private Cloud Infrastructure PXE and Update Servers 00:08:00 Bare Metal Hyper-V Host Servers 00:06:00 Configuring the Update Server Role 00:08:00 The Update Baseline 00:10:00 Virtual Applications Dynamic Application Deployment 00:10:00 Server Application Virtualization Overview 00:16:00 Configuring Server App-V Components 00:05:00 Sequencing and Deploying Virtual Apps 00:08:00 Components of the Private Cloud SQL Server Profiles 00:08:00 OS Profiles 00:05:00 Application Profiles 00:04:00 Hardware Profiles 00:07:00 VM Templates 00:05:00 Self-Service User Role 00:10:00 A First Business Unit Cloud What is Private Cloud Computing 00:08:00 Installing and Configuring App Controller 00:05:00 Creating and Managing Services and Service Templates 00:11:00 Changes with App Controller 2012 R2 00:01:00 Private Cloud Infrastructure Operations Manager Components 00:25:00 Upgrading 00:10:00 Notifications 00:07:00 Management Packs 00:15:00 Putting It All Together 00:06:00 What's New in Operations Manager 2012 R2 00:09:00 Monitoring the Private Cloud Using SharePoint 00:04:00 Templates for Monitoring 00:23:00 Watching a Distributed App 00:07:00 Service Management for the Cloud What is Service Manager 00:15:00 Understanding Work Items 00:19:00 Connectors 00:08:00 Notifications 00:03:00 Private Cloud Service Catalog Private Cloud Service Catalog 00:10:00 Service Level Management 00:03:00 Automation in the Private Cloud Planning DPM Deployment 00:11:00 DPM Technologies 00:07:00 Upgrading DPM 00:03:00 Configuring DPM for the Private Cloud 00:13:00 Configuring Application Protection for the Private Cloud 00:11:00 What's New with DPM 2012 R2 00:03:00 Security for the Cloud Orchestrator Architecture 00:08:00 Deployment and Configuration of Orchestrator 00:07:00 Using Runbooks 00:07:00 Using Integration Packs 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Private Cloud with System Center 2012 R2 - Complete Video Training
Delivered Online On Demand15 hours 33 minutes
£22

Customer Service For Professionals

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service For Professionals Course Master the skills you need to propel your career forward in customer service. This course will equip you with the essential knowledge and skillset that will make you a confident customer service manager and take your career to the next level. This comprehensive customer service course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this customer service course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective customer service practice and equip you with the essential skills, confidence and competence to assist you in the customer service industry. You'll gain a solid understanding of the core competencies required to drive a successful career in customer service. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for customer service manager or for people who are aspiring to specialise in customer service. Enrol in this customer service course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive customer service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This customer service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This customer service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Overview Introductory video 00:02:00 Setting the Scene 00:05:00 Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three : Meet And Great Meet and Greet 00:01:00 Meet and Greet Part Two 00:01:00 Lesson Four : Equality and Diversity Equality and Diversity 00:06:00 Lesson Five : Telephone skills Developing Your Telephone Skills 00:01:00 Telephone Skills Part Two 00:02:00 Telephone Skills Part Three 00:06:00 Telephone Skills Part Four 00:01:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:02:00 Hints and Tips Part Two 00:07:00 Hints and Tips Part Three 00:03:00 Hints and Tips Part Four 00:02:00 Hints and Tips Part Five 00:02:00 Lesson Seven : Complaints Dealing with Complaints 00:10:00 Lesson Eight : Conclusion Conclusion 00:01:00 Final Assessment Assessment - Customer Service For Professionals 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Customer Service For Professionals
Delivered Online On Demand
£19

Advanced Professional Certificate in Customer Service

4.9(261)

By Metropolitan School of Business & Management UK

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Customer Service This course provides the learner with essential skill-building to better serve customers and enhance the organization service delivery.The learner will be able to develop key behaviours and master responses to produce customer happiness and loyalty while achieving a better brand image.After the successful completion of the course, you will be able to learn about the following; Understand the importance of having a customer service policy in a hospitality setting Understand how to promote a customer-focused culture with a high level of service delivery Understand how to identify customer needs and evaluate their level of satisfaction Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Customer Service Representative Customer Service Manager Marketing Manager Marketing and Sales Team Public Relations Manager Company Secretary Corporate Leader Team leader

Advanced Professional Certificate in Customer Service
Delivered Online On Demand
£80

Directional, Horizontal and Multilateral Drilling – Simulator Assisted

By EnergyEdge - Training for a Sustainable Energy Future

Enhance your drilling skills with our Directional, Horizontal, and Multilateral Drilling Simulator Assisted course. Join EnergyEdge for comprehensive training.

Directional, Horizontal and Multilateral Drilling – Simulator Assisted
Delivered in Internationally or OnlineFlexible Dates
£3,599 to £3,799

Customer Service (CRM, KYC & Phone-Based Customer Service)

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Customer Service (CRM, KYC & Phone-Based Customer Service)
Delivered Online On Demand
£399

CRM Manager Advanced Diploma

By Compliance Central

Are you interested in pursuing a career in the CRM Manager Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on CRM Manager Advanced Diploma will assist you in producing the best possible outcome by learning the CRM Manager Advanced Diploma skills. The CRM Manager Advanced Diploma bundle is for those who want to be successful. In the CRM Manager Advanced Diploma bundle, you will learn the essential knowledge needed to become well versed in CRM Manager Advanced Diploma. Why would you choose the CRM Manager Advanced Diploma course from Compliance Central: Lifetime access to CRM Manager Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the CRM Manager Advanced Diploma course Learn CRM Manager Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of CRM Manager Advanced Diploma course Accessible, informative CRM Manager Advanced Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the CRM Manager Advanced Diploma bundle Study CRM Manager Advanced Diploma in your own time through your computer, tablet or mobile device Our CRM Manager Advanced Diploma bundle starts with the basics of CRM Manager Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this CRM Manager Advanced Diploma is intuitive and easy to understand. Courses in this CRM Manager Advanced Diploma Bundle: Course 01: CRM - Customer Relationship Management Course 02: Customer Service Manager Course 03: Customer Service - Representative Course 04: Customer Service Agent Course 05: Phone-Based Customer Service Course 06: Call Centre Training Course 07: Cold Call to Boost Sales Course 08: Business English and Communication Course 09: Persuasion in Business Communications Course 10: Email Writing Training Course 11: Diploma in Data Analysis Fundamentals Course 12: Strategic Planning for Sales and Marketing CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The CRM Manager Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in CRM Manager Advanced Diploma. Requirements To enrol in this CRM Manager Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The CRM Manager Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to CRM Manager Advanced Diploma. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each

CRM Manager Advanced Diploma
Delivered Online On Demand21 hours
£107

Customer Success Manager Advanced Diploma

By Compliance Central

Are you interested in pursuing a career in the Customer Success Manager Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on Customer Success Manager Advanced Diploma will assist you in producing the best possible outcome by learning the Customer Success Manager Advanced Diploma skills. The Customer Success Manager Advanced Diploma bundle is for those who want to be successful. In the Customer Success Manager Advanced Diploma bundle, you will learn the essential knowledge needed to become well versed in Customer Success Manager Advanced Diploma. Why would you choose the Customer Success Manager Advanced Diploma course from Compliance Central: Lifetime access to Customer Success Manager Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the Customer Success Manager Advanced Diploma course Learn Customer Success Manager Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of Customer Success Manager Advanced Diploma course Accessible, informative Customer Success Manager Advanced Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Success Manager Advanced Diploma bundle Study Customer Success Manager Advanced Diploma in your own time through your computer, tablet or mobile device Our Customer Success Manager Advanced Diploma bundle starts with the basics of Customer Success Manager Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Success Manager Advanced Diploma is intuitive and easy to understand. Courses in this Customer Success Manager Advanced Diploma Bundle: Course 01: CRM - Customer Relationship Management Course 02: Customer Service Manager Course 03: Customer Service - Representative Course 04: Customer Service Agent Course 05: Phone-Based Customer Service Course 06: Call Centre Training Course 07: Cold Call to Boost Sales Course 08: Business English and Communication Course 09: Persuasion in Business Communications Course 10: Know Your Customer (KYC) Course 11: Customer Due Diligence (CDD) Techniques Course 12: CSS - Customer Service and Support CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Success Manager Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Success Manager Advanced Diploma. Requirements To enrol in this Customer Success Manager Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Success Manager Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Success Manager Advanced Diploma. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each

Customer Success Manager Advanced Diploma
Delivered Online On Demand20 hours
£109