229 Service Manager courses in Edinburgh delivered On Demand

Domestic Violence and Abuse Awareness Course Did you know In the UK, an estimated 2.3 million people experienced domestic abuse in the last year? Domestic violence incidents have increased by 6% in the last year, highlighting the urgent need for awareness and intervention. This comprehensive Domestic Violence and Abuse Awareness Course offers a deep dive into the complexities of domestic violence and abuse.  Designed for individuals seeking to understand and combat this prevalent issue, our 'Domestic Violence and Abuse Awareness Course' covers everything from the fundamental concepts to the specific impacts on victims and children. Whether you're a professional in social work, law enforcement, or education, or simply someone who wants to make a difference, this course provides valuable insights and practical skills for addressing and preventing domestic violence. We will equip you with the knowledge and skills to make a solid difference in the lives affected by domestic violence. This will also open doors to meaningful and impactful careers in various sectors. Enrol today and be a part of the change! What Will You Learn? Upon completion of the Domestic Violence and Abuse Awareness Course, you will be able to: Grasp the fundamentals and various facets of domestic violence and abuse. Understand the psychological and emotional impact of domestic violence on victims. Grasp the profound effects of domestic abuse on children's well-being. Learn how to assess risks and signs of abuse in children effectively. Master strategies for supporting victims and appropriately reporting incidents. Acquire essential skills in maintaining accurate and confidential records. Gain insights into the legislative framework of domestic abuse in the UK. Develop a holistic view of the societal implications of domestic violence. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Assessment The assessment is straightforward. You need to complete the assignment questions that will be provided to you at the end of the course, and you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess it and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Career Path Upon completion of this Domestic Violence and Abuse Awareness Course, you will have the knowledge and skills to pursue many career paths, such as: Domestic Violence Counselor: (£25,000 - £50,000 annually) - Provide support and counselling to victims, helping them recover and rebuild. Social Worker: (£28,000 - £50,000 annually) - Work with families and individuals to prevent and address domestic abuse situations. Community Service Manager: (£30,000 - £60,000 annually) - Oversee programs that support abuse victims and promote community awareness. Child Welfare Specialist: (£27,000 - £45,000 annually) - Focus on protecting children and helping those affected by domestic abuse. Legal Advocate: (£24,000 - £45,000 annually) - Assist victims in navigating the legal system and understanding their rights. Policy Analyst: (£31,000 - £60,000 annually) - Influence and develop policies related to domestic violence prevention and support. Module 01: Introduction to Domestic Violence & Abuse Introduction to Domestic Violence & Abuse 00:29:00 Module 02: The Components of Domestic Violence The Components of Domestic Violence 00:26:00 Module 03: The Impact of Domestic Violence on Victims The Impact of Domestic Violence on Victims 00:33:00 Module 04: The Impact of Domestic Violence and Abuse on Children The Impact of Domestic Violence and Abuse on Children 00:51:00 Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Assessing the Risks of Domestic Violence and Abuses on Children 00:16:00 Module 06: Supporting the Victim and Reporting Incidents Supporting the Victim and Reporting Incidents 00:32:00 Module 07: Record Keeping Record Keeping 00:20:00 Module 8: Domestic Violence and Abuse Legislation in the UK Domestic Violence and Abuse Legislation in the UK 00:15:00

In England, there were expected to be 498,260 concerns of abuse reported during 2020-21, a 5% rise from the prior year, according to the Safeguarding Adults, England, 2020-21 report. Adult abuse is on the rise, and the need for care professionals who understand how to protect adults is growing daily. Join us in our course on Adult Safeguarding to learn critical information about protecting adults and equip yourself with the skills and knowledge you need to launch a career in the adult care sector. With the aid of this course on Adult Safeguarding, you will be equipped with knowledge regarding how to do so and your obligations to them. You will learn about common types of abuse and how to recognise their signs. It also explains how to exchange information and react to disclosures, what to do if you have adult safeguarding concerns, and how to report those concerns. The course will instruct you on policy, roles, and responsibilities in addition to the legislation governing the safeguarding of vulnerable individuals. The knowledge you gain from this Adult Safeguarding course might serve as a springboard for your career in the adult social care industry. You may become a senior care worker with additional education and training. With more experience and additional training, you could also specialise in particular fields like dementia care, stroke treatment, or aiding adults with learning impairments. Additionally, you could advance to become a care facility manager, assistant practitioner, or deputy service manager. If you already work as a professional in the field of adult care, this course can be useful for brushing up on your understanding of adult safeguarding. Learning outcome: After completion of this course, you will: Have basic knowledge of how to safeguard and protect adults. Describe the adult safeguarding legislation, policies, and procedures. Gain an understanding of abuse and neglect with regard to adults. Determine your obligations with regard to protecting adults. Discover the role that effective communication plays in care. Know the process of sharing information and reacting to disclosure. Learn about the procedure for reporting a safeguarding concern. Add this Adult Safeguarding course to your cart now and accelerate your personal and professional development! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Enrol in the course right now and you'll have immediate access to all of the Adults Safeguarding course materials. Then, from any internet-enabled device, access the Adults Safeguarding course materials and learn when it's convenient for you. Start your learning journey straight away with this Adults Safeguarding course and take a step toward a brighter future! *** Course Curriculum *** Adults Safeguarding Course Module 01: An Introduction to Safeguarding of Vulnerable Adults Module 02: Safeguarding Legislations Module 03: Understanding Abuse and Neglect Module 04: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Module 05: Understanding the Importance of Communication in Care Module 06: Sharing Information and Responding To a Disclosure Module 07: Reporting Your Concern Assessment Process Once you have completed all the modules in the Adults Safeguarding course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this Adults Safeguarding course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with an elderly family member or other loved one who needs care, as well as carers and their families, should take this course. This course is appropriate for anyone hoping to begin a career in the area of adult safeguarding. Additionally, if you already have a job in a relevant sector, this course will be a useful resource for knowledge to develop your current skills. Requirements You will not need any prior background or expertise to enrol in this course. Career path The successful completion of this Adult Safeguarding course, along with further education and training, can help you enhance your career, enabling you to apply for high-paying positions in allied industries such as: Senior care worker - Salary: £17,000 to £27,000 Care worker - Salary: £14,000 to £25,000 Care home manager - Salary: £25,000 to £55,000 Nurse - Salary: £27,055 to £40,588

Enrol in our comprehensive customer service course suitable for beginners and experienced professionals. Learn essential skills for various roles, from representatives to managers, and advance your career in the dynamic field of customer service.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.

Delve into the dynamic world of child development with the Child Playwork course, a comprehensive programme tailored to cultivate a deep understanding of the importance of play in young lives. This course is an invitation to professionals and enthusiasts alike to explore the intricate tapestry of playwork theory, its principles, and the manifold ways in which it contributes to a child's growth. Spanning twelve enlightening modules, learners will embark on a scholarly voyage from the foundational aspects of playwork to the intricacies of play in educational and well-being contexts, equipping them with a multifaceted perspective on child-centered practices. Designed to illuminate the educational, social, and developmental dimensions of play, the course is an amalgamation of theory and actionable insights. Participants will navigate through the developmental benefits, understand the implications of play deprivation, and learn to design inclusive play spaces that cater to all children. In synthesizing knowledge with reflective practice, this course doesn't just teach-it transforms participants into advocates for the pivotal role of play in childhood, preparing them to foster environments where play is revered as a cornerstone of learning and development. Learning Outcomes Comprehend the foundational theories, principles, and practices of playwork. Recognize the multifarious educational and developmental benefits of play. Evaluate the health, well-being, and societal impacts of play in childhood. Design and manage inclusive, developmental-appropriate play environments. Understand and apply legal frameworks and reflective practices within playwork settings. Why choose this Child Playwork course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Child Playwork course for? Individuals aspiring to enter the child playwork profession. Current practitioners seeking to deepen their understanding of playwork. Educators and healthcare professionals interested in the benefits of play. Social workers and community leaders aiming to improve children's services. Policy makers and administrative personnel focusing on child welfare. Career path Child Playworker: £15,000 - £20,000 Play Therapist: £25,000 - £35,000 Early Years Teacher: £20,000 - £30,000 Community Outreach Worker: £18,000 - £25,000 Play Service Manager: £22,000 - £30,000 Child Development Researcher: £25,000 - £40,000 Prerequisites This Child Playwork does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child Playwork was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Child Playwork Introduction to Child Playwork 00:40:00 Module 02: Playwork Theory, Principles and Practices Playwork Theory, Principles and Practices 01:10:00 Module 03: The Educational and Learning Benefits of Playwork The Education and Learning Benefits of Playwork 00:40:00 Module 04: Play and Playwork in a Health and Well-Being Context Play and Playwork in a Health and Well-Being Context 01:00:00 Module 05: The Economic and Social Benefits of Playwork The Economic and Social Benefits of Playwork 01:00:00 Module 06: The Developmental Benefits of Playwork The Developmental and Behavioural Benefits of Playwork 00:45:00 Module 07: The Negative Results of Play Deprivation The Negative Results of Play Deprivation 00:10:00 Module 08: Inclusive Play and Play Environment Inclusive Play and Challenging Play Environment 00:35:00 Module 09: Designing Play Spaces Designing Play Spaces 01:10:00 Module 10: The Administrative Context of a Playwork Provision The Administrative Context of a Playwork Provision 01:10:00 Module 11: Legislation for Safeguarding Children and Child Playwork Legislation for Safeguarding Children and Child Playwork 00:40:00 Module 12: Reflective Playwork Practice Reflective Playwork Practice 00:40:00

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Mastering assertiveness skills is indispensable for navigating interpersonal interactions with confidence and effectiveness. In today's interconnected world, where communication plays a pivotal role, assertiveness empowers individuals to express their needs, opinions, and boundaries assertively, without infringing on the rights of others. This skill enables individuals to advocate for themselves, negotiate win-win solutions, and handle conflicts constructively. Whether in professional settings, personal relationships, or everyday encounters, assertiveness fosters mutual respect and understanding. By honing assertiveness skills, individuals can assert their viewpoints without aggression or passivity, thereby fostering healthy communication dynamics and building trust. Through assertiveness training, individuals learn techniques to communicate assertively, assert their rights, and assertively decline unreasonable requests or demands. Ultimately, mastering assertiveness skills cultivates self-confidence, enhances interpersonal relationships, and equips individuals with the tools to navigate diverse social and professional scenarios adeptly. Key Features This Mastering Assertiveness Skills Course Include: This Mastering Assertiveness Skills Course is CPD Certified Developed by Specialist Lifetime Access Course Curriculum Mastering Assertiveness Skills Course Module 1: Introduction to Assertiveness Skills Module 2: Building Self-Confidence Module 3: Self-Awareness and Emotional Intelligence Module 4: Effective Communication Strategies Module 5: Assertiveness in Social Situations Module 6: Assertiveness in the Workplace Module 7: Overcoming Fear and Anxiety Module 8: Self-Esteem and Assertiveness Learning Outcomes: Develop unwavering self-confidence through tailored strategies for personal empowerment. Hone emotional intelligence, enhancing self-awareness and fostering healthier relationships. Acquire effective communication skills, becoming a masterful conveyer of ideas and thoughts. Navigate social scenarios with finesse, projecting assertiveness in diverse situations. Excel in workplace interactions, positioning yourself as a confident and respected professional. Confront fears and anxiety, emerging with newfound resilience and mental fortitude. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mastering Assertiveness Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anatomy and Physiology. Moreover, this course is ideal for: Individuals seeking personal growth and enhanced interpersonal skills. Professionals aiming to excel in workplace communication and dynamics. Students preparing to navigate social situations with confidence. Anyone determined to overcome fears and anxiety, unlocking their true potential. Individuals desiring a boost in self-esteem and assertiveness in various life aspects. Requirements There are no requirements needed to enrol into this Mastering Assertiveness Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering Assertiveness Skills course. Career path After finishing this Mastering Assertiveness Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering Assertiveness Skillsv are: Human Resources Specialist Team Leader or Manager Sales Representative Counsellor or Therapist Public Relations Specialist Customer Service Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! From time management to employee care to customer service, you must have special skills to run your Restaurant job well. If you want a smooth-running Restaurant and create a dynamic team behind it, then put this Restaurant Management course in your basket and start your journey with us. This Advanced Diploma in Restaurant Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD to make your skill development & career progression more accessible than ever! This Restaurant Management course covers the basics of hotel demand management, managing the delivery of hospitality management, and the role of Restaurant Management in different areas. You'll learn how the process of development and training in the hospitality industry impacts the relevant sector, and you'll explore the tools & techniques that will help you effectively do the design & construction of the food premises and equipment services. Our Restaurant Management course has been designed according to your abilities and goals. You will also be introduced to hazard analysis, critical control points, proper food handling techniques, storage of food, correct temperatures to prevent food contamination and personal hygiene for food handlers. So, get started with this Restaurant Management course - take the time to develop and determine your Restaurant's ultimate plan for success! What You'll Learn From Course: Effectively deal with customer complaints to encourage return visits. Learn the ways that managers plan, organise and market Restaurants. The role of a supervisor in Personal Hygiene, Pest Management and Preventing Contamination. How to take advantage of current modes of advertising to gain the most exposure. Supervise revenue and expenses to ensure the Restaurant is operating perfectly. Determine ways to increase sales of Restaurants such as special promotions, catering services, menu changes, and entertainment. This course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today - gear up with the essential skills to set yourself up for excellence! Skills You Will Gain Food handling and safety techniques Commercial business management Staff development and training Workplace risk assessment Front office operations Why choose Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! **Course Curriculum** Here is the curriculum breakdown of this Course: Module 1: Introduction Module 2: An Overview of the Hotel Industry Module 3: Restaurant Industry Module 4: Restaurant Leadership and Management Module 5: The Process of Selection and Recruitment in the Hospitality Industry Module 6: The Process of Development and Training in the Hospitality Industry Module 7: Front Office Operations Module 8: Food and Beverage Operations Module 9: Food Safety - An Introduction Module 10: Supervision of Food Safety Module 11: Food Safety Legislation Module 12: Food Safety System Module 13: Food Safety Tools Module 14: Contamination Hazards Module 15: Controlling Contamination Module 16: Food Poisoning (Bacterial) and Food-Borne Illness Module 17: Food Poisoning (Non-Bacterial) Module 18: Personal Hygiene Module 19: Food Premises and Equipment: The Design and Construction Module 20: Pest Management Module 21: Food Safety Training for the Staff Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Advanced Diploma in Restaurant Management at QLS Level 7 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path Now that you know the ins and outs of Restaurant Management, are you ready to start looking for a job? There are pretty much several paths to take including: General Manager/Owner Assistant General Manager Bar or Service Manager Host/Server Catering Sales Manager QSR Team Manager Assistant Restaurant Manager Catering and Banquet Chef Food and Beverage Director Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Restaurant Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Restaurant Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)