222 Service Manager courses in Birmingham delivered On Demand

Take on a journey through the dynamic realm of aviation infrastructure with our comprehensive course. Unveil the intricate tapestry that weaves together the core concepts of airport management, a tapestry that extends far beyond the runway. Imagine immersing yourself in a world where each module serves as a gateway to understanding the pulse of passenger terminal operations, ensuring seamless journeys for those who traverse the skies. Key Features: This Aviation Infrastructure Administration and Management Course Includes: CPD Certified Developed by Specialist Lifetime Access You'll be equipped with the expertise to master optimal timing and scheduling practices, orchestrating a harmonious symphony of arrivals and departures that dance to the beat of precision. As you delve deeper, unravel the secrets of efficient freight management, where the tiniest delay can have a domino effect across the aviation landscape. Tackle challenges head-on, from the buzz of aviation noise to the intricate dance with climate influences and weather management. Picture yourself at the forefront of sustainable practices, implementing strategies that echo through the corridors of airport operations. Elevate your understanding of security measures to new heights, ensuring the safety of the skies. Navigate the expansive horizons of aviation expansion, where each decision shapes the future of this ever-evolving industry. Join us on a transformative journey, where knowledge takes flight, and your expertise becomes the guiding force behind the seamless operations of the aviation world. Course Curriculum Aviation Infrastructure Administration and Management Module 01: Exploring Airport Management Concepts Module 02: Effective Customer Service Strategies Module 03: Oversight of Passenger Terminal Operations Module 04: Elements of Airport Infrastructure Module 05: Optimal Timing and Scheduling Practices Module 06: Efficient Freight Management Module 07: Addressing Aviation Noise Challenges Module 08: Climate Influence and Weather Management Module 09: Sustainable Practices in Airport Operations Module 10: Enhancing Security Measures Module 11: Navigating Aviation Expansion Learning Outcomes: Aviation Infrastructure Administration and Management Analyse key concepts in airport management for effective administration strategies. Apply customer service techniques to enhance the passenger experience at airports. Demonstrate oversight skills in managing passenger terminal operations efficiently. Identify and evaluate elements crucial to the functioning of airport infrastructure. Implement optimal timing and scheduling practices in aviation operations. Address aviation noise challenges and mitigate their impact on airport operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aviation Infrastructure Administration and Management Airport managers seeking advanced insights into aviation infrastructure administration. Aviation professionals aiming to enhance customer service and operational efficiency skills. Individuals involved in passenger terminal operations and oversight roles. Freight management personnel interested in optimising air cargo logistics. Environmental enthusiasts keen on sustainable airport practices and climate management. Career path Aviation Infrastructure Administration and Management Airport Operations Manager Customer Service Manager in Aviation Passenger Terminal Operations Supervisor Airport Infrastructure Analyst Aviation Environmental Compliance Specialist Security Measures Coordinator in Aviation Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Take on a journey through the dynamic realm of aviation infrastructure with our comprehensive course. Unveil the intricate tapestry that weaves together the core concepts of airport management, a tapestry that extends far beyond the runway. Imagine immersing yourself in a world where each module serves as a gateway to understanding the pulse of passenger terminal operations, ensuring seamless journeys for those who traverse the skies. Key Features: This Aviation Infrastructure Administration and Management Course Includes: CPD Certified Developed by Specialist Lifetime Access You'll be equipped with the expertise to master optimal timing and scheduling practices, orchestrating a harmonious symphony of arrivals and departures that dance to the beat of precision. As you delve deeper, unravel the secrets of efficient freight management, where the tiniest delay can have a domino effect across the aviation landscape. Tackle challenges head-on, from the buzz of aviation noise to the intricate dance with climate influences and weather management. Picture yourself at the forefront of sustainable practices, implementing strategies that echo through the corridors of airport operations. Elevate your understanding of security measures to new heights, ensuring the safety of the skies. Navigate the expansive horizons of aviation expansion, where each decision shapes the future of this ever-evolving industry. Join us on a transformative journey, where knowledge takes flight, and your expertise becomes the guiding force behind the seamless operations of the aviation world. Course Curriculum Aviation Infrastructure Administration and Management Module 01: Exploring Airport Management Concepts Module 02: Effective Customer Service Strategies Module 03: Oversight of Passenger Terminal Operations Module 04: Elements of Airport Infrastructure Module 05: Optimal Timing and Scheduling Practices Module 06: Efficient Freight Management Module 07: Addressing Aviation Noise Challenges Module 08: Climate Influence and Weather Management Module 09: Sustainable Practices in Airport Operations Module 10: Enhancing Security Measures Module 11: Navigating Aviation Expansion Learning Outcomes: Aviation Infrastructure Administration and Management Analyse key concepts in airport management for effective administration strategies. Apply customer service techniques to enhance the passenger experience at airports. Demonstrate oversight skills in managing passenger terminal operations efficiently. Identify and evaluate elements crucial to the functioning of airport infrastructure. Implement optimal timing and scheduling practices in aviation operations. Address aviation noise challenges and mitigate their impact on airport operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aviation Infrastructure Administration and Management Airport managers seeking advanced insights into aviation infrastructure administration. Aviation professionals aiming to enhance customer service and operational efficiency skills. Individuals involved in passenger terminal operations and oversight roles. Freight management personnel interested in optimising air cargo logistics. Environmental enthusiasts keen on sustainable airport practices and climate management. Career path Aviation Infrastructure Administration and Management Airport Operations Manager Customer Service Manager in Aviation Passenger Terminal Operations Supervisor Airport Infrastructure Analyst Aviation Environmental Compliance Specialist Security Measures Coordinator in Aviation Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who is this Course for? This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Course Overview: Data show that foodborne diseases affect millions worldwide annually. They cause significant health and economic problems. In fact, according to the World Health Organization, an estimated 600 million people fall ill due to contaminated food annually. This gigantic number highlights the necessity for qualified food hygiene and safety professionals. Imagine a world where every meal is prepared according to the highest food hygiene and safety standards. Welcome to the Food Hygiene, Health and Safety Diploma. We have prepared the course with a motto, 'The safety of the people shall be the highest law.' With a carefully crafted curriculum covering nine modules, you will gain the expertise to ensure food safety in any culinary setting. Key Features of the Course: This Food Hygiene, Health, and Safety Diploma course offers invaluable knowledge and a range of features that enhance your learning experience. Upon successful completion, you will receive a CPD certificate recognised and respected across industries. Additionally, our dedicated 24/7 learning assistance ensures that you have expert guidance whenever you require it. Who is This Course For? The Food Hygiene, Health and Safety Diploma course is suitable for the following: Catering and hospitality professionals Food service supervisors and managers Restaurant owners and entrepreneurs Health inspectors and auditors Quality control personnel Food handlers and enthusiasts Anyone concerned about food safety and hygiene What You Will Learn: Through nine modules, you will explore topics such as food safety legislation, microbiological hazards, physical and chemical hazards, food storage, food preparation, personal hygiene, premises design, and access to additional resources. This course equips you with the expertise to ensure compliance with regulations, identify and mitigate hazards, and maintain high standards of food hygiene and safety. By completing this course; you will become a valuable asset in preventing foodborne illnesses and contributing to the well-being of consumers and the success of food businesses. Why Enrol in This Course: Enroling in the Food Hygiene, Health, and Safety Diploma offers many benefits. First, it is a top-reviewed course, highly praised by learners for its comprehensive content and practical relevance. Second, the course has been recently updated to incorporate the latest advancements and guidelines in the field, ensuring you receive the most up-to-date knowledge. Career Path: Upon completing the Food Hygiene, Health and Safety Diploma, you will be well-prepared for various rewarding career paths in the food industry. Food Safety Consultant: £35,000 to £60,000 per year Quality Assurance Manager: £30,000 to £45,000 per year Hygiene Supervisor: £25,000 to £35,000 per year Auditor: £30,000 to £50,000 per year Trainer: £25,000 to £40,000 per year Inspector: £25,000 to £40,000 per year Food Service Manager: £30,000 to £45,000 per year Certification: Upon completing the Food Hygiene, Health, and Safety Diploma, you will receive a CPD certificate, which provides a valuable credential recognised by employers and organisations. Course Curriculum 9 sections • 9 lectures • 10:31:00 total length •Module 1: Food Safety Legislation: 01:24:00 •Module 2: Microbiological Hazards: 02:15:00 •Module 3: Physical, Chemical, and Allergenic Hazards: 01:00:00 •Module 4: Food Storage: 01:21:00 •Module 5: Food Preparation: 00:57:00 •Module 6: Personal Hygiene: 01:00:00 •Module 7: Food Premises Design and Cleaning Schedules: 02:00:00 •Module 8: Further Information: 00:18:00 •Module 9: Reopening and Adapting Your Food Business During COVID-19: 00:16:00

Course Overview: Effective communication is necessary for personal and professional success in today's fast-paced world. Our comprehensive Effective Communication Skills Diploma is ideal for enhancing your communication abilities and gaining a competitive edge in the job market.From formal and informal communication and the delicate art of body language to the intricate dynamics of representing your boss and company, this course comprehensively covers the spectrum of communication. It emphasises both traditional forms like written communication and electronic communication. Enrol in our Effective Communication Skills Diploma today and unlock the power of persuasion and connection for personal and professional success. Key Features of the Course: CPD Certificate: Upon completion, you'll receive a prestigious Continuing Professional Development (CPD) certificate, recognised globally for its credibility and value. 24/7 Learning Assistance: Our dedicated support team is available round the clock to assist you, ensuring an uninterrupted learning experience tailored to your needs. What You Will Learn: In our comprehensive course, you'll acquire essential communication skills for personal and professional success. You'll learn to navigate different communication styles, master verbal and non-verbal communication, deliver captivating presentations, contribute effectively in meetings, sharpen written communication, and harness technology for efficient digital communication. Additionally, you'll explore creating visually appealing graphics, presenting information concisely, representing superiors, and conveying their messages effectively. You'll also gain techniques for tactfully communicating your boss's decisions, providing support and collaboration, and building solid partnerships. Why Enrol in This Course: Top Reviewed Course: This course has received rave reviews from past participants, who have praised its suitability and effectiveness in improving communication skills. Recently Updated Content: Our course materials are regularly updated to ensure they align with the latest industry trends and best practices. Trending Skills: Effective communication skills are in high demand across industries, making this course a valuable addition to your professional profile. Requirements: No specific prerequisites or prior experience are required to enrol in this course. Whether you're a beginner or an experienced professional looking to polish your skills, this course is designed to accommodate learners at all levels. Career Path: Upon completion of this course, you'll be well-equipped for a range of communication-intensive professions, including: Marketing Manager (£40,000 - £60,000 per year) Human Resources Manager (£45,000 - £70,000 per year) Public Relations Specialist (£25,000 - £40,000 per year) Sales Executive (£20,000 - £35,000 per year) Project Manager (£40,000 - £65,000 per year) Customer Service Manager (£30,000 - £50,000 per year) Training and Development Specialist (£30,000 - £45,000 per year) Certification: Upon completing the Effective Communication Skills Diploma, you will receive a CPD certificate, internationally recognised for credibility and value. This certification will serve as a testament to your newfound expertise and dedication to mastering the art of communication. Enrol in our Effective Communication Skills Diploma today and unlock the power of persuasion and connection for personal and professional success. Course Curriculum 6 sections • 15 lectures • 02:16:00 total length •Identifying Basic Communication Techniques: 00:09:00 •Formal and Informal Communication: 00:02:00 •Describing Verbal and Non-verbal Communication: 00:04:00 •Understanding Body Language: 00:05:00 •Making Effective Presentations: 00:10:00 •Fundamentals of Productive Meetings: 00:08:00 •Written Communication: 00:13:00 •Electronic Communication: 00:19:00 •Creating Graphics for Business Communication: 00:04:00 •Communicating Static Information: 00:03:00 •Communicating Dynamic Information: 00:03:00 •Representing Your Boss and Company: 00:36:00 •Communicating Your Boss's Decisions: 00:03:00 •Supporting Your Boss and Colleagues: 00:04:00 •Building a Partnership with Your Boss: 00:13:00

10 in 1 Retail Management Bundle The retail industry is a dynamic and exciting field with plenty of opportunities for growth and advancement. As a retail manager, you'll be responsible for overseeing the day-to-day operations of a store or chain of stores. This includes everything from hiring and training staff to managing budgets and developing marketing campaigns. You'll also need to be able to analyse customer data and make informed business decisions based on that information. But it's not all about the numbers. As a retail manager, you'll also need to be a strong leader and motivator, able to inspire your team to deliver excellent customer service and drive sales. And with the rise of e-commerce, you'll need to be able to adapt to changing technologies and trends in the industry. If you're ready for a challenging and rewarding career, retail management could be the perfect fit for you. With the right skills and knowledge, you'll be able to lead your team to success and make a real impact in the retail world. In this course, you will gain a comprehensive understanding of the principles and practices of retail management. You will learn about the different types of retail businesses and the challenges and opportunities that exist in the retail market. You will also explore the key factors that drive customer satisfaction and loyalty, as well as the role of marketing in retail. In addition to these core concepts, you will delve into topics such as inventory management, visual merchandising, and how to use technology to improve store operations. This Retail Management Bundle Contains 10 of Our Premium Courses for One Discounted Price: Course 01: Retail Management Skills Course 02: Fashion Store Assistant Course Course 03: Product Management Course 04: Visual Merchandising Diploma Course 05: Xero Accounting & Bookkeeping Course Course 06: Financial Analysis Course Course 07: Strategic Marketing & Planning Course 08: Warehouse Safety Training Course 09: UK Tax Accounting Course 10: Time Management Learning Outcome: What are the key drivers for a successful retail business Develop and implement effective marketing strategies for a retail business Use technology to improve store operations and increase efficiency Manage inventory and visual merchandising effectively to drive sales and customer satisfaction Why Prefer Us? All-in-one package of 10 premium coursesbundle Earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. This course is designed to and comes with other courses that will help you gain complete knowledge on Retail Management. *** Course Curriculum *** Course 1: Retail Management Skills Course Module 01: Introduction Module 02: Strategy Module 03: Buying and Merchandising Module 04: Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Location Module 11: Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Brand Management Module 17: Health & Safety for Stores Module 18: Consumer Rights Act Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course should be taken by anyone who wants to understand more about the topic. With the aid of this course, you will gain a solid comprehension of the subject and be able to grasp the fundamental ideas. Additionally, this training is ideal for Those who are working for a promotion Those in charge of leading a team Owners and operators of businesses Entrepreneurs Companies wishing to train their staff might also benefit significantly from this course. Requirements You will not need any prior background or expertise. Career path Retail Development Manager Retail Manager E-Commerce Manager Store Assistant Retail Customer Service Manager Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

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Enrolling in a Plant-Based Nutrition course is crucial in today's world, where the demand for sustainable and healthy eating practices is rapidly growing. Understanding vegan nutrition not only helps in making informed dietary choices but also offers numerous professional opportunities. By mastering the principles of vegan nutrition, you'll be equipped to plan and prepare nutritious vegan meals, manage allergens in vegan-focused food businesses, and provide expert nutritional counseling. This knowledge is highly valued in the UK, where the plant-based sector is expanding significantly, with job opportunities in nutrition-related fields seeing a rise. On average, professionals in this area can earn around £25,000 to £35,000 annually. The advantages of this course extend beyond personal health; they include the potential for career advancement and a positive impact on global sustainability. The plant-based nutrition sector is growing steadily, with a notable increase in consumer interest and market value, projected to grow by over 20% in the next few years. By investing in this nutrition course, you're not just enhancing your daily life but also paving the way for a rewarding career in a flourishing industry. Key Features: CPD Certified Plant-Based Nutrition Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Exploring Veganism Module 02: Dietary Principles and Nutrition Module 03: Essential Elements of Vegan Nutrition Module 04: Planning and Preparing Vegan Meals Module 05: Unique Aspects in Vegan Nutritional Practices Module 06: Guidance in Counselling and Communication Module 07: Allergen Management for Vegan-Focused Food Businesses Module 08: Advancing Professional Skills and Development Learning Outcomes: Explore veganism, understanding its impact on health and the environment. Grasp dietary principles, acquiring knowledge on nutrition in plant-based lifestyles. Identify essential elements in vegan nutrition for a well-balanced dietary approach. Plan and prepare nutritionally sound and satisfying vegan meals effectively. Understand unique aspects of vegan nutritional practices for holistic plant-based living. Develop counselling and communication skills for effective vegan lifestyle guidance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Plant-Based Nutrition course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Plant-Based Nutrition. Moreover, this course is ideal for: Health enthusiasts seeking a deeper understanding of plant-based nutrition benefits. Individuals interested in adopting a plant-based lifestyle for improved well-being. Nutritionists and dietitians aiming to specialize in plant-based dietary guidance. Culinary professionals eager to enhance their skills in vegan meal preparation. Anyone passionate about promoting sustainable and nutritious plant-based living. Requirements There are no requirements needed to enrol into this Plant-Based Nutrition course. We welcome individuals from all backgrounds and levels of experience to enrol into this Plant-Based Nutrition course. Career path After finishing this Plant-Based Nutrition course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Plant-Based Nutrition are: Vegan Nutritionist - £30K to 45K/year. Dietitian - £25K to 40K/year. Health Coach - £22K to 35K/year. Food Service Manager - £25K to 50K/year. Culinary Instructor - £20K to 35K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the negotiating skills through this course and improve your business prospect, employability as well as your corporate potential. Description: Adopting negotiation skills is important for almost every individual to grow, flourish and succeed at any job or business. Learn about the different types of negotiation skills and how can these be used in practical life in this course. Know the skills of have a successful negotiation without any fault. Understand how to deal with different situations or difficulties if occurred. Learn how and where to use specific tactics and when not to use them. Know how to deal tough questions. Who is the course for? A businessman. This course is for both beginners and experts. For people who are looking forward to adopting good negotiation skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Negotiation Skills Certificate Course is a useful qualification to possess, and would be beneficial for the following careers: Sales Professional. Vendor Manager. Legal Administration. Human Resource Professional. Real Estate Broker. Construction Manager. Health Service Manager. Marketing Manager. Counselling Psychologist. Lawyer. Chief Executive. Negotiation Skills Certificate Module One - Getting Started 01:00:00 Module Two - Understanding Negotiation 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Negotiation Skills Certificate- Activities 00:00:00 Mock Exam Mock Exam- Negotiation Skills Certificate 00:20:00 Final Exam Final Exam- Negotiation Skills Certificate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Imagine being able to understand human behaviour and emotions, and use that knowledge to improve your personal and professional relationships. Our Behaviour Management & Emotional Intelligence course offers just that, by providing you with a comprehensive understanding of human behaviour, intelligence, emotions, and communication. With this course, you can develop practical skills to manage your emotions and those of others, leading to better teamwork and communication. Whether you are a business professional, educator, or parent, this course offers valuable insights into human behaviour and emotional intelligence. By enrolling in this course, you will learn about the evolutionary perspective of human behaviour, variations in intelligence, learning and conditioning, and much more. Our course also covers the neuro-linguistic programming (NLP), an effective tool to change negative behaviours and improve communication. With Behaviour Management & Emotional Intelligence course, you can master the art of influencing and understanding people, leading to a more productive and fulfilling life. Learning Outcomes: After completing this course, you will be able to: Understand basic psychological processes and human behaviour Analyse variations in human intelligence and their impact on behaviour Apply learning and conditioning principles in real-life situations Understand the importance of language and communication in human interactions Develop strategies for managing stress, anger and conflict Apply the principles of emotional intelligence to improve personal and professional relationships Along with the Behaviour Management & Emotional Intelligence course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Module Attributes: Each topic has been developed to provide more information in less time. This makes it easier for students to grasp the fundamental concept and apply it to a variety of situations. Course Curriculum Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals looking to improve their communication and leadership skills Educators looking to enhance their understanding of student behaviour and improve classroom management Parents looking to improve their relationship with their children and manage emotions more effectively Anyone interested in gaining a comprehensive understanding of human behaviour and emotional intelligence Requirements To enrol in this Behaviour Management & Emotional Intelligence course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Behaviour Management & Emotional Intelligence. Human Resources Manager - £40,000- £60,000 Social Worker - £32,000- £60,000 Teacher - £30,000- £60,000 Sales Manager - £35,000 - £60,000 Customer Service Manager - £30,000 - £70,000 Psychologist - £36,000- £70,000 Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £10.79 Get a CPD accredited Hardcopy certificate for Free. After successfully completing this Behaviour Management & Emotional Intelligence course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is Free and international students need to pay £9.99 to get their hardcopy certificate.