221 Service Manager courses delivered On Demand

Course Overview: Effective communication is necessary for personal and professional success in today's fast-paced world. Our comprehensive Effective Communication Skills Diploma is ideal for enhancing your communication abilities and gaining a competitive edge in the job market.From formal and informal communication and the delicate art of body language to the intricate dynamics of representing your boss and company, this course comprehensively covers the spectrum of communication. It emphasises both traditional forms like written communication and electronic communication. Enrol in our Effective Communication Skills Diploma today and unlock the power of persuasion and connection for personal and professional success. Key Features of the Course: CPD Certificate: Upon completion, you'll receive a prestigious Continuing Professional Development (CPD) certificate, recognised globally for its credibility and value. 24/7 Learning Assistance: Our dedicated support team is available round the clock to assist you, ensuring an uninterrupted learning experience tailored to your needs. What You Will Learn: In our comprehensive course, you'll acquire essential communication skills for personal and professional success. You'll learn to navigate different communication styles, master verbal and non-verbal communication, deliver captivating presentations, contribute effectively in meetings, sharpen written communication, and harness technology for efficient digital communication. Additionally, you'll explore creating visually appealing graphics, presenting information concisely, representing superiors, and conveying their messages effectively. You'll also gain techniques for tactfully communicating your boss's decisions, providing support and collaboration, and building solid partnerships. Why Enrol in This Course: Top Reviewed Course: This course has received rave reviews from past participants, who have praised its suitability and effectiveness in improving communication skills. Recently Updated Content: Our course materials are regularly updated to ensure they align with the latest industry trends and best practices. Trending Skills: Effective communication skills are in high demand across industries, making this course a valuable addition to your professional profile. Requirements: No specific prerequisites or prior experience are required to enrol in this course. Whether you're a beginner or an experienced professional looking to polish your skills, this course is designed to accommodate learners at all levels. Career Path: Upon completion of this course, you'll be well-equipped for a range of communication-intensive professions, including: Marketing Manager (£40,000 - £60,000 per year) Human Resources Manager (£45,000 - £70,000 per year) Public Relations Specialist (£25,000 - £40,000 per year) Sales Executive (£20,000 - £35,000 per year) Project Manager (£40,000 - £65,000 per year) Customer Service Manager (£30,000 - £50,000 per year) Training and Development Specialist (£30,000 - £45,000 per year) Certification: Upon completing the Effective Communication Skills Diploma, you will receive a CPD certificate, internationally recognised for credibility and value. This certification will serve as a testament to your newfound expertise and dedication to mastering the art of communication. Enrol in our Effective Communication Skills Diploma today and unlock the power of persuasion and connection for personal and professional success. Course Curriculum 6 sections • 15 lectures • 02:16:00 total length •Identifying Basic Communication Techniques: 00:09:00 •Formal and Informal Communication: 00:02:00 •Describing Verbal and Non-verbal Communication: 00:04:00 •Understanding Body Language: 00:05:00 •Making Effective Presentations: 00:10:00 •Fundamentals of Productive Meetings: 00:08:00 •Written Communication: 00:13:00 •Electronic Communication: 00:19:00 •Creating Graphics for Business Communication: 00:04:00 •Communicating Static Information: 00:03:00 •Communicating Dynamic Information: 00:03:00 •Representing Your Boss and Company: 00:36:00 •Communicating Your Boss's Decisions: 00:03:00 •Supporting Your Boss and Colleagues: 00:04:00 •Building a Partnership with Your Boss: 00:13:00

10 in 1 Retail Management Bundle The retail industry is a dynamic and exciting field with plenty of opportunities for growth and advancement. As a retail manager, you'll be responsible for overseeing the day-to-day operations of a store or chain of stores. This includes everything from hiring and training staff to managing budgets and developing marketing campaigns. You'll also need to be able to analyse customer data and make informed business decisions based on that information. But it's not all about the numbers. As a retail manager, you'll also need to be a strong leader and motivator, able to inspire your team to deliver excellent customer service and drive sales. And with the rise of e-commerce, you'll need to be able to adapt to changing technologies and trends in the industry. If you're ready for a challenging and rewarding career, retail management could be the perfect fit for you. With the right skills and knowledge, you'll be able to lead your team to success and make a real impact in the retail world. In this course, you will gain a comprehensive understanding of the principles and practices of retail management. You will learn about the different types of retail businesses and the challenges and opportunities that exist in the retail market. You will also explore the key factors that drive customer satisfaction and loyalty, as well as the role of marketing in retail. In addition to these core concepts, you will delve into topics such as inventory management, visual merchandising, and how to use technology to improve store operations. This Retail Management Bundle Contains 10 of Our Premium Courses for One Discounted Price: Course 01: Retail Management Skills Course 02: Fashion Store Assistant Course Course 03: Product Management Course 04: Visual Merchandising Diploma Course 05: Xero Accounting & Bookkeeping Course Course 06: Financial Analysis Course Course 07: Strategic Marketing & Planning Course 08: Warehouse Safety Training Course 09: UK Tax Accounting Course 10: Time Management Learning Outcome: What are the key drivers for a successful retail business Develop and implement effective marketing strategies for a retail business Use technology to improve store operations and increase efficiency Manage inventory and visual merchandising effectively to drive sales and customer satisfaction Why Prefer Us? All-in-one package of 10 premium coursesbundle Earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. This course is designed to and comes with other courses that will help you gain complete knowledge on Retail Management. *** Course Curriculum *** Course 1: Retail Management Skills Course Module 01: Introduction Module 02: Strategy Module 03: Buying and Merchandising Module 04: Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Location Module 11: Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Brand Management Module 17: Health & Safety for Stores Module 18: Consumer Rights Act Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course should be taken by anyone who wants to understand more about the topic. With the aid of this course, you will gain a solid comprehension of the subject and be able to grasp the fundamental ideas. Additionally, this training is ideal for Those who are working for a promotion Those in charge of leading a team Owners and operators of businesses Entrepreneurs Companies wishing to train their staff might also benefit significantly from this course. Requirements You will not need any prior background or expertise. Career path Retail Development Manager Retail Manager E-Commerce Manager Store Assistant Retail Customer Service Manager Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Master the art of understanding and managing emotions with our comprehensive online course on Emotional Intelligence. Whether you're looking to excel in your personal or professional life, Emotional Intelligence is the key to success, and our program is designed to equip you with the necessary skills and knowledge to thrive in any situation. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Emotional Intelligence Online Training, learners will explore the concept and importance of emotional intelligence. They will develop skills to recognize, understand, and manage their emotions effectively. Participants will learn techniques to regulate their emotions and enhance verbal and non-verbal communication skills for better interpersonal relationships. They will also discover ways to make a positive impact in various aspects of life and gain control over their emotional responses. Moreover, learners will delve into social management and responsibility, understanding how their emotions affect others and their roles in different social contexts. Additionally, the curriculum covers business practices, teaching learners how emotional intelligence influences professional success and effective leadership in the workplace. Through this comprehensive training, participants will acquire valuable insights and practical strategies to navigate emotions skillfully in personal and professional life. Course Curriculum: Module 01: What is Emotional Intelligence Module 02: Skills in Emotional Intelligence Module 03: Tools to Regulate Your Emotions Module 04: Verbal Communication Skills Module 05: Non-Verbal Communication Skills Module 06: Making an Impact Module 07: Gaining Control Module 08: Social Management and Responsibility Module 09: Business Practices (I) Module 10: Business Practices (II) Learning Outcomes: Define Emotional Intelligence and its significance in personal development. Acquire skills to manage emotions effectively in various situations. Utilize tools for regulating emotions in professional and personal contexts. Enhance verbal communication skills for clearer expression and understanding. Develop non-verbal communication skills to convey messages accurately. Demonstrate effective social management and responsibility in diverse environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Emotional Intelligence Online Training 39:36 1: Module 01: What is Emotional Intelligence 09:18 2: Module 02: Skills in Emotional Intelligence 02:59 3: Module 03: Tools to Regulate Your Emotions 02:57 4: Module 04: Verbal Communication Skills 02:49 5: Module 05: Non-Verbal Communication Skills 02:23 6: Module 06: Making an Impact 04:35 7: Module 07: Gaining Control 04:03 8: Module 08: Social Management and Responsibility 02:48 9: Module 09: Business Practices (I) 03:29 10: Module 10: Business Practices (II) 03:15 11: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking personal and professional growth opportunities. Employees aiming to improve interpersonal relationships and communication skills. Managers and leaders striving to create positive work environments. Entrepreneurs want to enhance their business interactions and leadership abilities. Students preparing for future career advancements and challenges. Career path Human Resources Manager Executive Coach Sales Manager Customer Service Manager Team Leader Business Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Step into a world where exceptional service is the hallmark of excellence. Our unique online training programme for waiters is designed to transform your approach to the art of dining. Whether you're just starting or looking to refine your skills, this course provides an invaluable foundation in the subtleties of superior service. From understanding the intricacies of the food service business to mastering the nuances of creating a remarkable first impression, you'll gain insights that set you apart in the bustling world of hospitality. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Embrace the journey towards becoming an indispensable asset to any dining establishment. Learn the secrets of maintaining composure and extending genuine friendliness under pressure. Discover the essential practices of personal health, hygiene, and sanitary food handling that ensure safety and satisfaction for every guest. Equip yourself with the knowledge of the products you serve, the sequences that define seamless service, and the additional responsibilities that make you a versatile and dependable team member. This comprehensive training goes beyond the basics, offering guidance on supervisory roles and safety considerations to mould you into a well-rounded, confident, and capable individual ready to enhance any dining experience. Join us and elevate your service to extraordinary levels. Course Curriculum Module 01: Facts about Food Service Business and waiters Module 02: The First Impression You Make Module 03: Calmness & Friendliness Module 04: Personal Health and Hygiene Module 05: Sanitary Food Handling Module 06: Personal Skills Module 07: Product Knowledge and Service Module 08: Service Sequences Module 09: Additional Responsibilities Apart from Food Serving Module 10: Supervisory Responsibilities Module 11: Safety Considerations Learning Outcomes: Understand key facts about the food service industry and waiter roles. Make a positive first impression in a service environment. Maintain calmness and demonstrate friendliness with customers. Uphold personal health and hygiene standards in food service. Apply sanitary food handling techniques to ensure safety. Develop essential personal skills for effective food service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Waiter Training Online Course 2:45:09 1: Module 01: Facts about Food Service Business and waiters 12:26 2: Module 02: The First Impression You Make 07:32 3: Module 03: Calmness & Friendliness 11:28 4: Module 04: Personal Health and Hygiene 10:45 5: Module 05: Sanitary Food Handling 14:52 6: Module 06: Personal Skills 14:13 7: Module 07: Product Knowledge and Service 18:15 8: Module 08: Service Sequences 23:02 9: Module 09: Additional Responsibilities Apart from Food Serving 19:35 10: Module 10: Supervisory Responsibilities 20:05 11: Module 11: Safety Considerations 11:56 12: CPD Certificate - Free 01:00 Who is this course for? Individuals new to the food service industry. Waiters seeking to improve their service skills. Hospitality students wanting practical industry knowledge. Restaurant staff aiming for career advancement. Food service supervisors needing comprehensive training. Career path Waiter Restaurant Supervisor Food Service Manager Hospitality Trainer Banquet Server Catering Assistant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Want to learn how to deliver high-quality IT services that meet the needs of your business and customers? Then take the ITIL Foundation course.

Master the negotiating skills through this course and improve your business prospect, employability as well as your corporate potential. Description: Adopting negotiation skills is important for almost every individual to grow, flourish and succeed at any job or business. Learn about the different types of negotiation skills and how can these be used in practical life in this course. Know the skills of have a successful negotiation without any fault. Understand how to deal with different situations or difficulties if occurred. Learn how and where to use specific tactics and when not to use them. Know how to deal tough questions. Who is the course for? A businessman. This course is for both beginners and experts. For people who are looking forward to adopting good negotiation skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Negotiation Skills Certificate Course is a useful qualification to possess, and would be beneficial for the following careers: Sales Professional. Vendor Manager. Legal Administration. Human Resource Professional. Real Estate Broker. Construction Manager. Health Service Manager. Marketing Manager. Counselling Psychologist. Lawyer. Chief Executive. Negotiation Skills Certificate Module One - Getting Started 01:00:00 Module Two - Understanding Negotiation 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Negotiation Skills Certificate- Activities 00:00:00 Mock Exam Mock Exam- Negotiation Skills Certificate 00:20:00 Final Exam Final Exam- Negotiation Skills Certificate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Imagine being able to understand human behaviour and emotions, and use that knowledge to improve your personal and professional relationships. Our Behaviour Management & Emotional Intelligence course offers just that, by providing you with a comprehensive understanding of human behaviour, intelligence, emotions, and communication. With this course, you can develop practical skills to manage your emotions and those of others, leading to better teamwork and communication. Whether you are a business professional, educator, or parent, this course offers valuable insights into human behaviour and emotional intelligence. By enrolling in this course, you will learn about the evolutionary perspective of human behaviour, variations in intelligence, learning and conditioning, and much more. Our course also covers the neuro-linguistic programming (NLP), an effective tool to change negative behaviours and improve communication. With Behaviour Management & Emotional Intelligence course, you can master the art of influencing and understanding people, leading to a more productive and fulfilling life. Learning Outcomes: After completing this course, you will be able to: Understand basic psychological processes and human behaviour Analyse variations in human intelligence and their impact on behaviour Apply learning and conditioning principles in real-life situations Understand the importance of language and communication in human interactions Develop strategies for managing stress, anger and conflict Apply the principles of emotional intelligence to improve personal and professional relationships Along with the Behaviour Management & Emotional Intelligence course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Module Attributes: Each topic has been developed to provide more information in less time. This makes it easier for students to grasp the fundamental concept and apply it to a variety of situations. Course Curriculum Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals looking to improve their communication and leadership skills Educators looking to enhance their understanding of student behaviour and improve classroom management Parents looking to improve their relationship with their children and manage emotions more effectively Anyone interested in gaining a comprehensive understanding of human behaviour and emotional intelligence Requirements To enrol in this Behaviour Management & Emotional Intelligence course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Behaviour Management & Emotional Intelligence. Human Resources Manager - £40,000- £60,000 Social Worker - £32,000- £60,000 Teacher - £30,000- £60,000 Sales Manager - £35,000 - £60,000 Customer Service Manager - £30,000 - £70,000 Psychologist - £36,000- £70,000 Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £10.79 Get a CPD accredited Hardcopy certificate for Free. After successfully completing this Behaviour Management & Emotional Intelligence course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is Free and international students need to pay £9.99 to get their hardcopy certificate.

Unleash the power of words and elevate your professional interactions with our 'Business English and Communication Skills' course. In an age where the business realm is expanding beyond borders, mastering the lingua franca of commerce becomes quintessential. This course not only refines your grasp of English grammar but also delves deep into the nuances of business writing. Navigate complex sentences, impeccable punctuation, and sidestep common errors, all while bolstering your telecommunication aptitude and fostering unmatched customer service skills. Learning Outcomes Enhance proficiency in business writing and articulation. Understand and apply the foundational principles of English grammar. Craft and structure sentences that resonate clarity and confidence. Recognise and rectify prevalent mistakes in written English. Acquire superior communication techniques, including adept telephone skills. Why choose this Business English and Communication Skills course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Business English and Communication Skills Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Business English and Communication Skills course for? Professionals seeking to advance their business communication acumen. Students aiming to venture into the corporate world. Entrepreneurs desiring effective communication with global clients. Administrative staff keen on polishing written and verbal interactions. Customer service representatives aspiring for excellence. Career path Business Communication Specialist: £35,000 - £45,000 Corporate Trainer: £30,000 - £40,000 Public Relations Manager: £40,000 - £55,000 Technical Writer: £30,000 - £50,000 Business Analyst: £40,000 - £60,000 Customer Service Manager: £28,000 - £38,000 Prerequisites This Business English and Communication Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business English and Communication Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Business English and Communication Skills Module 1: Business Writing Skills 00:42:00 Module 2: The Basics of Grammar 00:13:00 Module 3: The Basics of Sentence 00:08:00 Module 4: Structure of Sentence 00:16:00 Module 5: Question 00:11:00 Module 6: Punctuation & Capitalisation 00:21:00 Module 7: Spelling 00:24:00 Module 8: Common Mistakes & Ways to Improve 00:18:00 Module 9: Communication Skills 00:27:00 Module 10: Business Telephone Skills 00:21:00 Module 11: Customer Service 00:18:00 Assignment Assignment - Business English and Communication Skills 00:00:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery

Build your communication skills to boost the productivity of office administration. Learn Business Etiquette, Organisational Skills, Effective Planning and Scheduling.