390 Service Design Courses (SDC) courses in Cardiff delivered Online

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Unleash your inner designer with the 'Visual Merchandising & Store Design Course'. From the strategic placement of mannequins to the optimal use of display fixtures, this course covers it all. Envision yourself as a visual merchandiser, navigating the evolving challenges of the contemporary retail landscape. Learning Outcomes Understand the fundamental concepts of visual merchandising. Design efficient and effective store layouts. Master exterior and in-store design strategies. Utilise mannequins and display fixtures for optimal effect. Navigate the current challenges faced in modern visual merchandising. Why choose this Visual Merchandising & Store Design Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Visual Merchandising & Store Design Course Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Visual Merchandising & Store Design Course for? Aspiring visual merchandisers eager to dive into the retail design world. Store owners aiming to enhance their retail spaces. Design students keen on specialising in retail environments. Marketing professionals wanting to boost in-store sales through design. Retail managers seeking a more profound understanding of store aesthetics. Career path Visual Merchandiser: £24,000 - £35,000 Store Design Consultant: £30,000 - £45,000 Retail Space Planner: £27,000 - £39,000 Display Designer: £25,000 - £38,000 Retail Branding Specialist: £28,000 - £42,000 Store Layout Analyst: £26,000 - £40,000 Prerequisites This Visual Merchandising & Store Design Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Visual Merchandising & Store Design Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Visual Merchandising Introduction to Visual Merchandising 00:14:00 Module 02: Store Layouts Store Layouts 00:09:00 Module 03: Exterior Design Exterior Design 00:10:00 Module 04: In-Store Design In-Store Design 00:14:00 Module 05: Mannequins in Visual Merchandising Mannequins in Visual Merchandising 00:12:00 Module 06: Display Fixtures Display Fixtures 00:08:00

The current age is a great time to start a SaaS company. The software industry is booming, and SaaS (Software as a Service) is one of the fastest-growing segments. If you're looking to start your own SaaS company, this How To Start Your Own SaaS (Software As a Service) Company (SaaS Evolution) course is for you.   Dive deep into vital topics such as identifying your niche, planning, funding, development, quality assurance, and the all-important launch. With a comprehensive curriculum carefully designed to cover every aspect of starting a SaaS company, you will gain valuable insights into the world of SaaS entrepreneurship. From finding a JV partner and hiring a development team to mastering backend operations, you'll navigate each step confidently.    Learn the art of moving through development, conducting testing and quality assurance, and managing the crucial 'Beta Phase'. Become a pro at creating insightful training videos for your SaaS platform and gain an edge with our proven marketing strategies for the perfect launch.   Beyond the initial setup, this course equips you with long-term support strategies to ensure the sustainable growth of your SaaS company. The final assignment adds practicality to theory, letting you apply your newfound knowledge in a real-world scenario. So, if you're ready to ride the wave of the SaaS evolution, this course is your ticket to success. Create, launch, and grow your SaaS business today!   What will you Learn in this course: Upon completion of the How To Start Your Own SaaS Company course, you should be able to: Understand the key steps to launch your own SaaS company successfully. Identify and evaluate potential niche markets for your SaaS product. Develop an effective organisational and planning strategy for your startup. Find suitable joint venture partners and secure funding for your venture. Hire and manage a skilled development team for your SaaS product. Navigate through the development process, from prototyping to launch. Implement testing and quality assurance techniques to ensure product reliability. Create impactful training videos and execute a powerful marketing campaign for your SaaS launch.   Who is this course for: This How To Start Your Own SaaS Company course is ideal for: Aspiring entrepreneurs looking to venture into the SaaS industry. Professionals interested in starting their own software-based business. Individuals with a passion for technology and innovation. Startup founders seeking guidance specifically tailored to SaaS companies. Business enthusiasts aiming to tap into the lucrative SaaS market.   Career Path: Our How To Start Your Own SaaS Company course will help you to pursue a range of career paths, such as: Entry-level SaaS Developer: £30,000-£45,000 per year. SaaS Product Manager: £50,000-£70,000 per year. SaaS Sales Representative: £40,000-£60,000 per year. SaaS Marketing Specialist: £35,000-£50,000 per year. SaaS Customer Success Manager: £45,000-£65,000 per year. SaaS Operations Manager: £55,000-£80,000 per year.   Why buy this How To Start Your Own SaaS Company course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the How To Start Your Own SaaS (Software As a Service) Company (SaaS Evolution) course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate.   Requirements This professionally designed How To Start Your Own SaaS (Software As a Service) Company (SaaS Evolution) course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning!  

Overview This comprehensive course on SolidWorks Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This SolidWorks Masterclass comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this SolidWorks Masterclass. It is available to all students, of all academic backgrounds. Requirements Our SolidWorks Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 18 lectures • 03:22:00 total length •Introduction: 00:09:00 •User interface: 00:28:00 •Solidworks sketch fundamentals: 00:06:00 •part 1: 00:11:00 •Part 2: 00:10:00 •Part 3: 00:06:00 •Assembly Fundamentals: 00:01:00 •Crank slider mechanism: 00:26:00 •Pepsi bottle: 00:07:00 •Pepsi can: 00:10:00 •Part 1: 00:08:00 •Bearing part 2: 00:05:00 •Bearing assembly: 00:05:00 •Jet Engine parts: 00:28:00 •Jet Engine - Assembly: 00:23:00 •Missiles - parts: 00:14:00 •Missiles - Assembly: 00:05:00 •Assignment - SolidWorks Masterclass: 00:00:00

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Overview: This comprehensive course on Engineering Calculus Made Simple (Derivatives) will deepen your understanding of this topic. This comprehensive Engineering Calculus course covers all the critical facets of Engineering Calculus, equipping students with the essential knowledge of Engineering Calculus to oversee complex Engineering calculations seamlessly. From understanding Integration & Derivation to mastering Differential Calculus, this Engineering Calculus diploma offers a holistic approach to the dynamic world of construction management. After successful completion of this Engineering Calculus course, you can acquire the required skills in this sector. This Engineering Calculus Made Simple (Derivatives) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. Master key areas, of Engineering Calculus, and propel your career in this dynamic field. So enrol in this Engineering Calculus course today to fast-track your career ladder. Key Features of the Electrician (Electrical Training) with Electrical Engineering Bundle: FREE Electrician (Electrical Training) with Electrical Engineering CPD-accredited certificate Get a free student ID card with Electrician (Electrical Training) with Electrical Engineering training (£10 applicable for international delivery) Lifetime access to the Electrician (Electrical Training) with Electrical Engineering course materials The Electrician (Electrical Training) with Electrical Engineering program comes with 24/7 tutor support Get instant access to this Electrician (Electrical Training) with Electrical Engineering course Learn Electrician (Electrical Training) with Electrical Engineering training from anywhere in the world The Electrician (Electrical Training) with Electrical Engineering training is affordable and simple to understand The Electrician (Electrical Training) with Electrical Engineering training is entirely online Enrol as an electrician (electrical training) with the electrical engineering bundle today!! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Engineering Calculus Made Simple (Derivatives). It is available to all students, of all academic backgrounds. Requirements Our Engineering Calculus Made Simple (Derivatives) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 10 lectures • 03:34:00 total length •Module 01: Introduction: 00:08:00 •Module 02: Functions: 00:24:00 •Module 03: Limits: 00:42:00 •Module 04: The Derivative: 00:40:00 •Module 05: Trig Identities: 00:22:00 •Module 06: The Squeeze Theorem: 00:31:00 •Module 07: The Derivative of Sin(x): 00:08:00 •Module 08: The Derivative of Cos(x): 00:10:00 •Module 09: Other Derivatives: 00:29:00 •Assignment - Engineering Calculus Made Simple (Derivatives): 00:00:00

In a world where global challenges demand innovative solutions, "International Development Studies: Humanitarian Aid and Disaster Relief" invites you to broaden your perspective and deepen your understanding of the complex interplay between development, governance, and humanitarian action. This comprehensive course navigates the multifaceted landscape of international development, addressing pressing issues such as global health, poverty, gender, and environmental sustainability. As you explore cutting-edge innovation and technology, you'll gain valuable insights into the intricacies of migration and globalisation. Embark on a transformative journey to become an informed and compassionate global citizen equipped to make a meaningful difference in pursuing a more equitable and just world. Learning outcomes: Grasp the ethical considerations and measurement methodologies in international development. Analyse the role of governance in promoting sustainable development. Investigate the intersection of global health and development initiatives. Examine the impact of gender on development efforts and outcomes. Understand the implications of global poverty, inequality, and economic development. Explore the relationship between environmental sustainability and development strategies. Evaluate the influence of innovation, technology, and migration on development and globalization. Why Prefer this International Development Studies: Humanitarian Aid and Disaster Relief Course? Opportunity to earn a certificate accredited by CPD QS after completing this International Development Studies: Humanitarian Aid and Disaster Relief course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support "International Development Studies: Humanitarian Aid and Disaster Relief" is a comprehensive course that offers an in-depth exploration of the multifaceted world of international development. Beginning with examining the moral and measurement aspects of development, the curriculum delves into the critical role of governance in shaping development outcomes. You will also investigate the crucial link between global health and development and the impact of gender on development processes. The course addresses global challenges, such as poverty and inequality, and examines the role of economic development in addressing these pressing issues. Additionally, you will learn about the interplay between environmental sustainability and development strategies and how innovation and technology can contribute to sustainable development efforts. Lastly, the curriculum covers international migration and its effects on development while introducing various theories of development and globalisation. This holistic approach will equip you with a comprehensive understanding of the complex dynamics of international development, allowing you to make informed decisions and contribute to global development efforts. Certification Upon completing the International Development Studies Course, learners can obtain a certificate to prove their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students and professionals interested in a career in international development. Humanitarian aid workers seeking to enhance their knowledge of development theories and practices. Policymakers and government officials working in development and related sectors. Academics and researchers in development studies, economics, and international relations. Individuals passionate about contributing to global development efforts and creating a more equitable world. Requirements You will not need any prior background or expertise. All you need to take this International Development Studies: Humanitarian Aid and Disaster Relief is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path International Development Consultant - £30,000 to £60,000 per year. Humanitarian Aid Worker - £20,000 to £40,000 per year. Project Manager (NGO) - £25,000 to £45,000 per year. Development Policy Analyst - £30,000 to £55,000 per year. Foreign Service Officer - £28,000 to £50,000 per year. Researcher in Development Studies - £25,000 to £45,000 per year.

Overview This comprehensive course on Interactive Dashboards with Data Studio will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Interactive Dashboards with Data Studio comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Interactive Dashboards with Data Studio. It is available to all students, of all academic backgrounds. Requirements Our Interactive Dashboards with Data Studio is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 5 lectures • 02:41:00 total length •Module 01: Introduction to GDS: 00:36:00 •Module 02: Data Visualization: 01:29:00 •Module 03: Geo-visualization: 00:16:00 •Module 04: A Socio-Economic Case Study: 00:20:00 •Assignment - Interactive Dashboards with Data Studio: 00:00:00

Dive deep into the intricacies of 'Customer Service & Environment' with our comprehensive course. Explore the vital concepts that shape exceptional customer service, discover the art of effective organisation and management, and navigate the digital world with the inclusion of social media tools. As brands evolve in today's digital age, understanding the relationship between customers and their chosen brands has never been more crucial. Enrol now to propel your knowledge in this dynamic domain. Learning Outcomes Understand the fundamental concepts underpinning successful customer service delivery. Learn the strategies to organise and structure optimal customer service. Gain insights into effective Customer Relationship Management (CRM) techniques. Comprehend the interplay between customer satisfaction and brand loyalty. Master the use of social media tools to enhance business customer relations. Why buy this Customer Service & Environment course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service & Environment there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Customer Service & Environment course for? Aspiring customer service managers aiming for excellence. Brand strategists focused on enhancing customer relationships. Business owners seeking to elevate their customer service standards. Digital marketers keen on leveraging social media tools for businesses. Customer relations officers eager to resolve client issues efficiently. Prerequisites This Customer Service & Environment does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Customer Service & Environment was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £30,000 - £45,000 Brand Strategist: £35,000 - £50,000 Business Consultant focusing on Service Delivery: £40,000 - £60,000 CRM Specialist: £32,000 - £48,000 Social Media Manager: £28,000 - £42,000 Customer Relations Officer: £25,000 - £37,000 Course Curriculum Module 01: Concepts and Practices in Customer Service Delivery Concepts and Practices in Customer Service Delivery 00:13:00 Module 02: Organise Customer Service Delivery Organise Customer Service Delivery 00:14:00 Module 03: Structure of Customer Service Structure of Customer Service 00:14:00 Module 04: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:18:00 Module 05: Customer Satisfaction & Relationship with Brand Customer Satisfaction & Relationship with Brand 00:15:00 Module 06: Monitoring and Resolution of Customers' Complaints & Problems Monitoring and Resolution of Customers' Complaints & Problems 00:15:00 Module 07: Social Media Tools and Channels for a Business Social Media Tools and Channels for a Business 00:15:00