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593 Secretary courses

Certificate in Effective Minute Taking Level 1

5.0(1)

By Empower UK Employment Training

Minute Taking is an intensive course designed to teach participants the necessary skills to record accurate notes during meetings, as well as communicate and take notes in meetings effectively.

Certificate in Effective Minute Taking Level 1
Delivered Online On Demand1 hour 12 minutes
£5

Legal English Writing Skills Masterclass

By IOMH - Institute of Mental Health

Overview Join our Legal English Writing Skills Masterclass course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Legal English Writing Skills Masterclass course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Legal English Writing Skills Masterclass course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You Will Learn Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Legal English Writing Skills Masterclass. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Legal English Writing Skills Masterclass course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Legal English Writing Skills Masterclass is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Legal English Writing Skills Masterclass course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career path The certification and skills you get from this Legal English Writing Skills Masterclass Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Legal Writing Introduction to Legal Writing 00:25:00 Module 02: Legal Research and Citations Legal Research and Citations 00:21:00 Module 03: Drafting Legal Documents (Part 1) Drafting Legal Documents (Part 1) 00:27:00 Module 04: Drafting Legal Documents (Part 2) Drafting Legal Documents (Part 2) 00:24:00 Module 05: Legal Memoranda Legal Memoranda 00:26:00 Module 06: Legal Writing for Litigation Legal Writing for Litigation 00:21:00 Module 07: Legal Writing for Transactional Practice (Part 1) Legal Writing for Transactional Practice (Part 1) 00:25:00 Module 08: Legal Writing for Transactional Practice (Part 2) Legal Writing for Transactional Practice (Part 2) 00:23:00 Module 09: Advanced Legal Writing Skills Advanced Legal Writing Skills 00:26:00

Legal English Writing Skills Masterclass
Delivered Online On Demand3 hours 38 minutes
£11

Pharmacy Assistant & Pharmacy Technician Training

4.9(27)

By Apex Learning

Overview: Give a compliment to your career and take it to the next level. This Pharmacy Assistant & Pharmacy Technician bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Pharmacy Assistant & Pharmacy Technician bundle will help you stay ahead of the pack. Throughout the Pharmacy Assistant & Pharmacy Technician programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Pharmacy Assistant & Pharmacy Technician Bundle Consists of the following Premium courses: Course 01: Pharmacy Assistant & Pharmacy Technician Course 02: Pharmacy Dispenser Course 03: Control and Administration of Medication Diploma Level 3 Course 04: Safety & Precautions in Medication Management Course 05: Infection Control & Medicine Handling Course 06: Safe Handling of Medicines Course 07: Nurse Prescribing Diploma Course 08: Medication Training Course 09: Diploma in Alternative Medicine Training Course 10: Medical Secretary Diploma Course 11: Paramedicine Study Course 12: Biomedical Science Course 13: Laboratory Technician Course 14: Sports Medicine Fundamentals Course 15: Food as Medicine Course 16: Medical Law Course 17: Introduction to Medical Terminology Course 18: Medical Writing Course 19: Medical Transcription: Audio Typist Course 20: Certificate in Risk Assessment and Health Care at QLS Level 3 Enrol now in Pharmacy Assistant & Pharmacy Technician to advance your career, and use the premium study materials from Apex Learning. Description: The Pharmacy Assistant & Pharmacy Technician bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Pharmacy Assistant & Pharmacy Technician expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. ★★★ Course Curriculum of Pharmacy Assistant & Pharmacy Technician Bundle ★★★ Course 01: Pharmacy Assistant & Pharmacy Technician Module 01: Introduction Module 02: Job Role Module 03: Patient Counselling Guide Module 04: Communication Module 05: The Pharmacy Team and Practices Module 06: Prescription and Dispensing in Pharmacies Module 07: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 08: Inventory Control and Management in Pharmacies Module 09: Standard Operating Procedures (SOPs) Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology ---------- And 10 More Courses ---------- How will I get my Pharmacy Assistant & Pharmacy Technician Certificate? After successfully completing the Pharmacy Assistant & Pharmacy Technician course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*20= £199) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) So, enrol now in this Pharmacy Assistant & Pharmacy Technician Bundle to kickstart your career! Who is this course for? Anyone from any background can enrol in this Pharmacy Assistant & Pharmacy Technician bundle. Requirements This Pharmacy Assistant & Pharmacy Technician course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hardcopy certificate - Included

Pharmacy Assistant & Pharmacy Technician Training
Delivered Online On Demand4 days
£109

Medical Assistant Diploma

5.0(1)

By Course Gate

Gain essential skills in medical office management with the Medical Assistant Diploma. Learn medical terminology, record-keeping, confidentiality, and more. Perfect for aspiring medical assistants and healthcare professionals. Start your career today!

Medical Assistant Diploma
Delivered Online On Demand3 hours 21 minutes
£11.99

Certificate in Executive PA Skills Level 1

5.0(1)

By Empower UK Employment Training

Certificate in Executive PA Skills Level 1 Step into the world of elite administrative support with our Certificate in Executive PA Skills Level 1. Master the essential roles and daily routines of an Executive PA. Cultivate a career that combines precision, efficiency, and managerial acumen. Learning Outcomes: Outline the fundamental role of an Executive PA. Organise an efficient workstation and daily routine. Foster professional relationships as an Executive PA. Maintain meticulous records in an Executive PA role. Plan and oversee meeting arrangements. Enhance business writing skills for Executive PA tasks. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Certificate in Executive PA Skills Level 1: An Overview of Executive PA: Understand the comprehensive responsibilities and impact of an Executive PA. Workstation and Daily Routine: Set up a productive workstation and establish an effective daily routine as an Executive PA. Relationship Management: Develop strategies for managing professional relationships crucial to an Executive PA's success. Keeping Accurate Records: Learn the art of meticulous record-keeping essential for an Executive PA's role. Travel Arrangements: Master the coordination of travel arrangements to ensure seamless itineraries. Meeting Arrangement: Plan and execute meeting arrangements with the expertise expected of an Executive PA. Diary Management: Manage diaries with an eye for detail, balancing schedules and priorities. Business Writing Skills: Craft clear and professional written communication as a core skill for an Executive PA.

Certificate in Executive PA Skills Level 1
Delivered Online On Demand1 hour 54 minutes
£5

Legal Support Specialist Level 2

By Course Cloud

Are you studying to become a Legal Assistant? The Legal Support Specialist Level 2 course is designed to walk you through the role of a Legal Support Specialist and the skills required for this profession. It covers the best practices of the job, from record keeping to confidentiality, exploring the legal matter life cycle and legal framework in detail. This course is an introductory training course which will develop your soft skills and provide you with the practical and theoretical knowledge you need to fast track your career. It provides an overview of new developments in the legal field, as well as an insight into the environment of working in a law firm. If you're looking to gain the skills to become a Legal Assistant or Paralegal, then this course will equip you with valuable knowledge and credentials that will help you gain a competitive edge in your job search. This best selling Legal Support Specialist Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Legal Support Specialist Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Legal Support Specialist Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Legal Support Specialist Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Legal Support Specialist Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Legal Support Specialist Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Legal Support Specialist Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Legal Support Specialist Level 2
Delivered Online On Demand
£25

Peak Productivity Hacks

By iStudy UK

The Peak Productivity Hacks course is designed to provide learners with the tools and skills they need to maximise productivity at home and in the workplace. It introduces strategies for decluttering your life and creating the perfect routine for increased productivity. It also introduced key time management tools for business.  From mastering work delegation to getting into the right mindset for productivity, this course covers everything you need to know to maximise organisation and make the best use of your valuable time. Through simple lifestyle changes, you can transform your mind from chaotic to clutter-free. Learn from the experts by enrolling in this best-selling personal development course today. Learning Outcomes: Learn how to create the right environment for productivityGet into the productive mindset for maximum efficiencyDeclutter your life through effective time management strategiesCreate the right routine for increased productivityMaster delegation skills to manage your work effectivelyFamiliarise with a wide range of time management toolsIncrease your productivity at home by making a few lifestyle changes Career Path Once you have successfully completed this course, you will have the tools and skills needed to become an efficiency pro in no time. You will gain the necessary skills required for a wide range of professions, including: Business ownerManagerCoachMentorTeacherSecretary Personal assistant Introduction & First Concepts Introduction 00:02:00 Setting Up Your Environment & Mindset for Productivity Creating the Right Environment for Productivity 00:06:00 Developing a Productive Mindset 00:08:00 Time Management Strategies - Key to Productivity 00:07:00 Key Time Management & Productivity Hacks Declutter Your Life 00:10:00 Routines for Greater Productivity 00:11:00 Recognize Whets Important 00:05:00 Additional Productivity Boosts Delegate - OutSource - Great Productivity Tools 00:04:00 Increasing Your Productivity At Home 00:04:00 Conclusion Final Thoughts, Tips & Ideas Conclusion - Final Thoughts 00:01:00

Peak Productivity Hacks
Delivered Online On Demand58 minutes
£25

Microsoft Office for Office Administrator

4.9(27)

By Apex Learning

Overview The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging. So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Microsoft Office bundle. Our Microsoft Office package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will learn the basics step by step with clear lessons and support from experienced tutors. You will be able to hone your knowledge from beginner to advanced level of Microsoft office as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. As Microsoft Office, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this Microsoft Office bundle as a one-stop solution for you. This 20-in 1 Ultimate Microsoft Office bundle consists of the following Courses: Course 01: MS Word Diploma Course 02: Proofreading & Copyediting Course 03: PowerPoint Diploma Course 04: Microsoft Excel Level 3 Course 05: New Functions in Microsoft Excel 2021 Course 06: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 07: Microsoft Excel: Excel Sheet Comparison with VBA Course 08: Microsoft Excel: Master Power Query in 120 Minutes! Course 09: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 10: Excel Pivot Tables Course 11: Data Analysis in Microsoft Excel Complete Training Course 12: Excel Must know Formulas and Functions Course 13: Excel spreadsheet for Beginner Course 14: Excel Data Analysis Course 15: Excel Vlookup, Xlookup, Match and Index Course 16: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 17: PowerBI Formulas Course 18: Outlook Tips and tricks Course 19: Excel PowerQuery and PowerPivot Course 20: Complete Microsoft Power BI 2021 Additionally, you will get 5 other career-guided courses in this Microsoft Office bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Learning Outcomes of Microsoft Office bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Microsoft Office Know your responsibilities as Microsoft Office and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as Microsoft Office Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Microsoft Office bundle. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (MS Word Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for anyone who wants to learn Microsoft Office for office admin jobs. It’s ideal for beginners who are just starting or for those who want to refresh their Microsoft Office skills. By mastering Microsoft Office, you’ll be better prepared to handle office tasks efficiently. Requirements This Microsoft Office course has been designed to be fully compatible with tablets and smartphones. Career path Completing this course will enhance your CV and prepare you for a range of office administration roles where Microsoft Office skills are highly valued. Office Assistant: £18,000 to £25,000 Administrative Coordinator: £20,000 to £30,000 Executive Secretary: £25,000 to £40,000 Office Manager: £30,000 to £50,000 Senior Administrative Officer: £40,000 to £60,000 Operations Administrator: £45,000 to £70,000 With strong Microsoft Office knowledge, you’ll be ready to excel in these roles and stand out in the competitive job market.

Microsoft Office for Office Administrator
Delivered Online On Demand1 hour
£150

Office Admin and Receptionist Course

4.3(43)

By John Academy

Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities.  The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities.  Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.  Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Office Admin and Receptionist Course
Delivered Online On Demand3 days
£23.99

Time Management Course

By iStudy UK

The Time Management Course is for anyone who wants to improve their productivity and efficiency in the workplace and beyond. It includes effective techniques for managing workload, prioritising tasks, structuring your day, and much more.  Through this time management training course, you will gain the qualities and skills needed to excel in fast-paced roles and jobs that require juggling multiple responsibilities. You will learn techniques used by top CEOs, entrepreneurs and business owners. No matter what your profession is, it will equip you with the tools you need to make effective use of your time. Whether you want to learn the principles of time management for business or for enhancing your personal life, this course is the perfect masterclass that will help you to achieve your goals. Learning Outcomes: Double your productivity and learn the secrets of effective time managementMake better use of your valuable time by prioritising your workloadUnderstand the benefits of time management in professional and personal lifeLearn expert time management techniques for boosting efficiency and getting your work doneBecome a more competent, organised worker to add structure to your dayFamiliarise with the main concepts of time managementKnow how to delegate work, set goals and manage task priorityAchieve your goals by mastering a wide range of time management-related skills Career Path On successful completion, learners will have a range of skills needed to use their time effectively and boost their productivity in the workplace. These skills are especially required for the following roles: CEOEntrepreneurSecretaryPersonal AssistantEstate AgentSales ExecutiveTeacherOffice Manager Unit 01: Introduction Benefits of Effective Time Management 00:07:00 3 Main Concepts for Effective Time Management 00:07:00 Unit 02: Specific Time Management Techniques Specific Time Management Techniques Part 01 00:12:00 Specific Time Management Techniques Part 02 00:20:00 Specific Time Management Techniques Part 03 00:11:00 Specific Time Management Techniques Part 04 00:13:00 Specific Time Management Techniques Part 05 00:15:00 Specific Time Management Techniques Part 06 00:09:00 Specific Time Management Techniques Part 07 00:09:00 Specific Time Management Techniques Part 08 00:08:00 Specific Time Management Techniques Part 09 00:15:00 Unit 03: Conclusion Conclusion & Final Thoughts 00:10:00

Time Management Course
Delivered Online On Demand2 hours 16 minutes
£25