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1914 Secretarial & PA courses

AutoCAD Programming using C# with Windows Forms

5.0(10)

By Apex Learning

Overview This comprehensive course on AutoCAD Programming using C# with Windows Forms will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This AutoCAD Programming using C# with Windows Forms comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this AutoCAD Programming using C# with Windows Forms. It is available to all students, of all academic backgrounds. Requirements Our AutoCAD Programming using C# with Windows Forms is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 63 lectures • 09:11:00 total length •Introduction: 00:03:00 •Who is this course for?: 00:02:00 •Tools needed in this course: 00:01:00 •What will you learn from this course?: 00:05:00 •Controls Project Demo - Overview: 00:03:00 •Controls Demo Project Requirement - Explained: 00:03:00 •Create the Controls Demo Project: 00:03:00 •Controls Demo Project - Creating the Form (User Interface): 00:15:00 •Develop the Controls Demo Utility Class: 00:10:00 •Using Combobox Control to select an option: 00:13:00 •Using Textbox Control to select an option: 00:09:00 •Using Radiobutton Control to select an option: 00:06:00 •Using Checkbox Control to select an option(s): 00:18:00 •Developing Projects - Overview: 00:03:00 •Project 1: Creating a Rectangle - Project Overview: 00:03:00 •Project 1: Creating the Rectangle Utility Class: 00:17:00 •Project 1: Creating the User Interface: 00:10:00 •Project 1: Coding the User Interface28:50: 00:29:00 •Project 1: Running and Testing the Draw Rectangle Plugin: 00:08:00 •Project 2: Update Objects Layer - Overview: 00:02:00 •Project 2: Create the User Interface of Update Objects Layer Plugin: 00:09:00 •Project 2: Coding the Form Load Event: 00:07:00 •Project 2: Coding the Browse drawing Button: 00:03:00 •Project 2: Coding the Update Button control: 00:07:00 •Project 2: Coding the Update Layer Utility Class: 00:12:00 •Project 2: Running and Testing the Plugin: 00:08:00 •Project 3: Extracting Block Attributes to Files - Overview: 00:03:00 •Project 3: Creating the AutomaticBlockExtractor Project: 00:02:00 •Project 3: Creating the User Interface for the BlockExtractor Project: 00:09:00 •Project 3: Completing User Interface code: 00:22:00 •Project 3: Coding the AutoBlockExtractor Utility Class: 00:24:00 •Project 3: Running and Testing the AutomaticBlockExtractor Plugin in AutoCAD: 00:15:00 •Project 4: Updating MText Textstyle Project - Overview and Walkthrough: 00:05:00 •Project 4: Creating the UpdateTextStyle Utility Class: 00:19:00 •Project 4: Designing the UpdateTextStyle Plugin User Interface: 00:06:00 •Project 4: User Interface Code: 00:16:00 •Project 4: Running and Testing the UpdateTextstyle Plugin: 00:05:00 •Project 5: Converting Drawing to PDF Plugin - Overview: 00:03:00 •Project 5: Creating the PlotDWGtoPDF Project in Visual Studio 2019: 00:04:00 •Project 5: Creating the User Interface for MultiplePlotDWGtoPDF Project: 00:09:00 •Project 5: Coding the User Interface: 00:16:00 •Project 5: Developing the GetPlotSizes Method: 00:10:00 •Project 5: Developing the PlotCurrentLayout Method: 00:27:00 •Project 5: Testing and Running the MultiplePlotDWGtoPDF Project: 00:10:00 •Project 6: Multiple Object Extractor Project - Overview: 00:03:00 •Project 6: Creating the MultiObjectExtractor Project: 00:02:00 •Project 6: Designing the MultiObjectExtractor User Interface: 00:14:00 •Project 6: Coding the FormLoad Event: 00:07:00 •Project 6: Coding the BrowseDwg Button: 00:12:00 •Project 6: Coding the BrowseFile Button: 00:03:00 •Project 6: Coding the ProcessExtract Button: 00:05:00 •Project 6: Creating the Code Validation Methods: 00:10:00 •Project 6: Coding the ProcessDrawing Method: 00:19:00 •Project 6: Coding the ProcessObjectExtraction Method: 00:11:00 •Project 6: Coding the ExtractLine Method: 00:11:00 •Project 6: Coding the ExtractCircle Method: 00:04:00 •Project 6: Coding the ExtractPolyline Method: 00:11:00 •Project 6: Coding the ExtractMText Method: 00:05:00 •Project 6: Coding the ExtractBlock Method: 00:03:00 •Project 6: Coding the ExtractObjects Method: 00:02:00 •Project 6: Running and Testing the MultiObjectExtractor Plugin: 00:14:00 •Conclusion and Thank you: 00:01:00 •Assignment - AutoCAD Programming using C# with Windows Forms: 00:00:00

AutoCAD Programming using C# with Windows Forms
Delivered Online On Demand9 hours 11 minutes
£12

Advanced Diploma in MS Excel

5.0(10)

By Apex Learning

Overview Learn to use the full power and functionality of Microsoft's Excel and deliver impressive charts and analysis work. This Advanced Diploma in MS Excel course allows you to exploit the full abilities of Microsoft's best-selling tool and become capable of providing higher-quality results from it. You may use Excel every day in your work or business, but are you really using it to its full potential? With the advanced training from this course, you will quickly produce stunning spreadsheets and visually perfect graphs that will showcase business data to a much more professional degree. Use Excel to make your customer service excellent. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Advanced Diploma in MS Excel. It is available to all students, of all academic backgrounds. Requirements Our Advanced Diploma in MS Excel is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 21 sections • 90 lectures • 22:14:00 total length •Introduction to Microsoft Excel 2019 New Features: 00:07:00 •CONCAT: 00:02:00 •IFS: 00:01:00 •MAXIFS: 00:01:00 •MINIFS: 00:01:00 •SWITCH: 00:02:00 •TEXTJOIN: 00:01:00 •Map Chart: 00:02:00 •Funnel Chart: 00:01:00 •Better Visuals: 00:06:00 •Pivot Table Enhancements: 00:02:00 •Power Pivot Updates: 00:01:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:08:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Work with Ranges: 00:18:00 •Use Specialized Functions: 00:11:00 •Work with Logical Functions: 00:23:00 •Work with Date & Time Functions: 00:08:00 •Work with Text Functions: 00:11:00 •Sort Data: 00:10:00 •Filter Data: 00:10:00 •Query Data with Database Functions: 00:09:00 •Outline and Subtotal Data: 00:09:00 •Apply Intermediate Conditional Formatting: 00:07:00 •Apply Advanced Conditional Formatting: 00:05:00 •Create Charts: 00:13:00 •Modify and Format Charts: 00:12:00 •Use Advanced Chart Features: 00:12:00 •Create a PivotTable: 00:13:00 •Analyze PivotTable Data: 00:12:00 •Present Data with PivotCharts: 00:07:00 •Filter Data by Using Timelines and Slicers: 00:11:00 •Use Links and External References: 00:12:00 •Use 3-D References: 00:06:00 •Consolidate Data: 00:05:00 •Use Lookup Functions: 00:12:00 •Trace Cells: 00:09:00 •Watch and Evaluate Formulas: 00:08:00 •Collaborate on a Workbook: 00:19:00 •Protect Worksheets and Workbooks: 00:08:00 •Apply Data Validation: 00:13:00 •Search for Invalid Data and Formulas with Errors: 00:04:00 •Work with Macros: 00:18:00 •Create Sparklines: 00:07:00 •MapData: 00:07:00 •Determine Potential Outcomes Using Data Tables: 00:08:00 •Determine Potential Outcomes Using Scenarios: 00:09:00 •Use the Goal Seek Feature: 00:04:00 •Forecasting Data Trends: 00:05:00 •Create a Macro Using the Macro Recorder: 01:00:00 •Edit a Macro: 01:00:00 •Debug a Macro: 00:30:00 •Customize the Quick Access Toolbar and Hotkeys: 00:30:00 •Set Macro Security: 01:00:00 •Insert Text: 00:30:00 •Format Text: 00:30:00 •Sort Data: 00:30:00 •Duplicate Data: 01:00:00 •Generate a Report: 01:00:00 •Determine the Dialog Box Type: 00:15:00 •Capture User Input: 01:00:00 •Insert, Copy, and Delete Worksheets: 00:30:00 •Rename Worksheets: 00:30:00 •Modify the Order of Worksheets: 00:15:00 •Print Worksheets: 00:30:00 •Create User-Defined Functions: 00:30:00 •Automate SUM Functions: 00:30:00 •Resources - Microsoft Excel - Beginner Course - Cpd Accredited: 00:00:00 •Assignment - Advanced Diploma in MS Excel: 00:05:00

Advanced Diploma in MS Excel
Delivered Online On Demand22 hours 14 minutes
£12

Diet and Nutrition Complete Food Composition Diploma

5.0(10)

By Apex Learning

Overview Eat good and live smart with your self-planned diet by enrolling in the highly effective Diet and Nutrition Complete Food Composition Diploma course. An Ayurvedic proverb says, 'When diet is wrong, medicine is of no use. When diet is correct, medicine is of no need'. Wherefore, there's certainly no magic shot other than eating healthy to live healthy. But, due to having inadequate knowledge of diet and nutrition, we tend to depend on experts where we often fail to understand their instructions. So, here is the well-researched course, outlined by a top nutritionist, offering you an opportunity to be a diet expert with in-depth knowledge regarding nutritious diets and a healthy lifestyle. Last but not least, the course modules are approached using scientific and theoretical concepts which will foster your professional skill development as well. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Diet and Nutrition Complete Food Composition Diploma. It is available to all students, of all academic backgrounds. Requirements Our Diet and Nutrition Complete Food Composition Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 75 lectures • 03:01:00 total length •Course Promo: 00:02:00 •Introduciton & What you will learn in the course: 00:04:00 •who this course is for: 00:02:00 •what is nutrition: 00:01:00 •The principles of healthy dieting: 00:04:00 •the true dieting pyramid: 00:04:00 •Calories Explained: 00:04:00 •bodyweight and health: 00:05:00 •Calories & bodyweight in a healthy diet: 00:02:00 •the twinkie diet: 00:02:00 •weight loss and health: 00:03:00 •How many calories do you need daily: 00:02:00 •How To Determin Your Optimal Calorie Intake: 00:03:00 •healthy weight ranges: 00:02:00 •How to lose weight if you are close to the optimal range: 00:03:00 •How to lose weight when you start from a higher weight: 00:02:00 •Diet breaks: 00:05:00 •How to track calories: 00:05:00 •How to lose weight without tracking calories: 00:04:00 •food composition intro: 00:03:00 •Protein Composition copy: 00:02:00 •Carbohydrate Composition copy: 00:03:00 •Fat Composition copy: 00:01:00 •Overview food composition: 00:03:00 •Macros intro: 00:01:00 •Protein Explained: 00:02:00 •protein needs for overall health: 00:02:00 •How Much Carbs should you eat per day copy: 00:01:00 •How Much Fat Should You Eat Per Day copy: 00:04:00 •Overview Macronutrients: 00:03:00 •Nutrient Timing Intro: 00:02:00 •Nutrient Timing Facts: 00:04:00 •Nutrient Timing Recommendations: 00:02:00 •Supplements intro: 00:04:00 •Why Mulitvitamins arent a good idea: 00:02:00 •supplements for vegans and vegetarians: 00:02:00 •supplements for joint health: 00:02:00 •supplements for improved sleep: 00:02:00 •supplements for better memory and focus: 00:02:00 •Supplements Overview: 00:01:00 •How to naturally increase testosterone: 00:07:00 •basics of healthy dieting: 00:02:00 •making changs towards a healthier diet: 00:04:00 •How to read a nutrition label copy: 00:03:00 •diet myths into: 00:01:00 •Dieting myth #1 Carbs are bad for you copy: 00:02:00 •Dieting Myth #2 Fat is bad for you copy: 00:02:00 •Dieting Myth #3 Protein is bad for you copy: 00:04:00 •Dieting Myth #4 Eating Eggs Raises Cllesterol copy: 00:01:00 •Dieting Myth #5 Avoid Salt At All Cost copy: 00:01:00 •Dieting Myth #6 Eat several small meals throughout the day to lose weight copy: 00:01:00 •Dieting Myth #7 Diet Foods Will Lead To Weight Loss copy: 00:01:00 •Red meat always causes cancer copy: 00:03:00 •Common Diets Intro 2 copy: 00:01:00 •Gluten Free Diet Explained copy: 00:03:00 •Paleo Diet Explained copy: 00:04:00 •Low Carb Diet Explained copy: 00:03:00 •Intermittend Fasting Explained copy: 00:03:00 •Vegan Diet Explained copy: 00:05:00 •Micronutrients Introduction 2 copy: 00:01:00 •Vitamin A copy: 00:02:00 •Vitamin B copy: 00:01:00 •Vitamin C copy: 00:01:00 •Vitamin D copy: 00:02:00 •Vitmain E copy: 00:01:00 •Vitamin K copy: 00:01:00 •Calcium copy: 00:02:00 •Magnesium copy: 00:01:00 •Phosphorus copy: 00:01:00 •Potassium copy: 00:01:00 •Sodium copy: 00:01:00 •Copper copy: 00:01:00 •Iron copy: 00:01:00 •Zinc copy**: 00:02:00 •water copy: 00:04:00

Diet and Nutrition Complete Food Composition Diploma
Delivered Online On Demand3 hours 1 minutes
£12

Diploma in Medical Secretary

5.0(1)

By Course Gate

The work of a medical secretary is vital to keep all the records and appointments organised and scheduled. Learn the essential skills you need to be a medical secretary with Diploma in Medical Secretary Course and become an excellent medical secretary. By enrolling in a Diploma in Medical Secretary course, you'll learn how to establish yourself as a valuable asset in any challenging healthcare environment. Our Diploma in Medical Secretary course lessons were prepared by experts and fragmented with feature interactive activities and assessments to ensure the best teaching and learning materials for you. This Diploma in Medical Secretary course has been divided into several easy-to-digest, manageable sections that we feel will help you grasp each concept- from the basic to advanced course components. Learning Objectives Know the differences that can be experienced in various healthcare settings Get an overview of all the practical and ethical responsibilities of a medical secretary Learn to communicate efficiently with all ages patients and provide comfort Become aware of the different requirements needed for patients of different ages Acquire the ability to organise and maintain all the documents safe Be able to maintain the regulations of the healthcare industry Gain expert understanding of maintaining data management, confidentiality and commitment Who is this Course for? This Diploma in Medical Secretary Course is ideal for aspiring medical professionals who wish to gain the relevant skills and knowledge to fast track their career. It is for those who have little or no knowledge of the principles of a medical secretary, or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course, however, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners, of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Diploma in Medical Secretary course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Medical Secretary Medical Officer Nurse Administration Officer Supervisor Ward Clerk Course Curriculum Module 01: Introduction to Medical Secretary Introduction to Medical Secretary 00:16:00 Module 02: Organise Schedules Organise Schedules 00:21:00 Module 03: Maintaining Medical Records Maintaining Medical Records 00:19:00 Module 04: Effective Filing Systems in Medical Offices Effective Filing Systems in Medical Offices 00:16:00 Module 05: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 06: Controlling Stocks and Supplies Controlling Stocks and Supplies 00:09:00 Module 07: Medical Jargon and Terminology Medical Jargon and Terminology 00:25:00 Module 08: Maintaining Workplace Safety Maintaining Workplace Safety 00:20:00 Module 09: Information Technology in Health Care Information Technology in Health Care 00:14:00 Module 10: Legal aspects and Ethics Legal aspects and Ethics 00:19:00 Mock Exam Mock Exam - Medical Secretary 00:20:00 Final Exam Final Exam - Medical Secretary 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Diploma in Medical Secretary
Delivered Online On Demand3 hours 33 minutes
£11.99

Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes!

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes!
Delivered Online On Demand1 hour 38 minutes
£25

Basic Telephone Etiquette Skills

By Online Training Academy

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Basic Telephone Etiquette Skills
Delivered Online On Demand1 hour 54 minutes
£12

Basic Telephone Etiquette Skills

By Online Training Academy

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Basic Telephone Etiquette Skills
Delivered Online On Demand1 hour 54 minutes
£12

Level 5 Diploma in Medical & Clinical Administration

5.0(3)

By School Of Health Care

Administration: Medical Administration Advance Your Career with the Level 5 Diploma in Medical & Clinical Administration! Are you ready to take your career to the next level? Our Level 5 Diploma in Medical & Clinical Administration is specifically designed to equip you with essential skills in medical administration. This comprehensive course covers key aspects of medical administration, ensuring you master the nuances of healthcare administration. You’ll learn how to efficiently manage records and schedules, a vital part of medical administration. Understanding patient confidentiality is crucial in medical administration, and we emphasize this throughout the course. Gain hands-on experience in various areas of medical administration that will prepare you for real-world challenges. Enroll today and position yourself as a leader in medical administration! With our Level 5 Diploma in Medical & Clinical Administration, you’ll excel in the dynamic field of medical administration! In the Level 5 Diploma in Medical & Clinical Administration, you will dive deep into the core principles of medical administration. Our curriculum is designed to provide a robust understanding of medical administration practices that are essential for effective healthcare delivery. Throughout the course, you will explore various facets of medical administration, including efficient patient record management and streamlined scheduling within medical administration. Our expert instructors will guide you in mastering medical administration tasks while ensuring compliance with industry standards. By focusing on patient confidentiality and ethical practices in medical administration, you’ll be well-prepared to tackle the challenges of the healthcare environment. Join us and enhance your skills in medical administration, setting yourself apart in this vital field of medical administration! Special Offers of this Administration: Medical Administration Course This Administration: Medical Administration Course includes a FREE PDF Certificate. Lifetime access to this Administration: Medical Administration Course Instant access to this Administration: Medical Administration Course Get FREE Tutor Support to this Administration: Medical Administration Course Administration: Medical Administration Unlock your potential with the Level 5 Diploma in Medical & Clinical Administration! This course offers comprehensive training in medical administration, focusing on key administration skills. Master medical administration practices, enhance your understanding of administration protocols, and excel in your career with our expert-led medical administration curriculum. Enroll today! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Level 5 Diploma in Medical & Clinical Administration course. Who is this course for? Administration: Medical Administration This Level 5 Diploma in Medical & Clinical Administration course is ideal for individuals who want to start or advance their careers in Medical Reception and Medical Administration roles. Requirements Administration: Medical Administration To enrol in this Level 5 Diploma in Medical & Clinical Administration Course, students must fulfil the following requirements. To join in our Administration: Medical Administration Course, you must have a strong command of the English language. To successfully complete our Administration: Medical Administration Course, you must be vivacious and self driven. To complete our Administration: Medical Administration Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Administration: Medical Administration Course. Career path Administration: Medical Administration After completing this Level 5 Diploma in Medical & Clinical Administration course, you will be able to pursue a variety of careers, including: Healthcare Administrator GP Receptionist Patient Coordinator Medical Assistant Medical Receptionist

Level 5 Diploma in Medical & Clinical Administration
Delivered Online On Demand3 hours 24 minutes
£12

Paralegal, Legal Assistant with Business Law Training - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Paralegal bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Paralegal & Legal Assistant Training. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Paralegal Training Course 02: Legal Advisor Training Course 03: Legal Secretary and Office Skills Diploma Course 04: UK Employment Law Course 05: Business Law Course 06: Commercial Law Course 07: Workplace Confidentiality Course 08: GDPR Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Paralegal & Legal Assistant Training bundle illuminate your path to wisdom. The Paralegal & Legal Assistant Training bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Paralegal & Legal Assistant Training package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Paralegal bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Paralegal & Legal Assistant Training community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Paralegal bundle. Establish robust bases across each course nestled within the Paralegal bundle. Decipher intricate concepts through the articulate content of the Paralegal bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Paralegal bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Paralegal bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Paralegal bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Paralegal bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Paralegal bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Paralegal journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This ParalegalBundle is perfect for: Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Paralegal bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Paralegal bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Paralegal, Legal Assistant with Business Law Training - 8 Courses Bundle
Delivered Online On Demand38 hours
£39

Audio Typing & Touch Typing: Transcription and Proofreading - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Audio Typing & Touch Typing bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Audio Typing & Touch Typing: Transcription and Proofreading. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Touch Typing Essentials Course 02: Transcription Level 3 Course 03: Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 Course 04: Proofreading & Copyediting Course 05: Diploma in English Grammar Course 06: Report Writing Course 07: Document Control Course 08: Time Management Training - Online Course Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Audio Typing & Touch Typing: Transcription and Proofreading bundle illuminate your path to wisdom. The Audio Typing & Touch Typing: Transcription and Proofreading bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Audio Typing & Touch Typing: Transcription and Proofreading package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Audio Typing & Touch Typing bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Audio Typing & Touch Typing: Transcription and Proofreading community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Audio Typing & Touch Typing bundle. Establish robust bases across each course nestled within the Audio Typing & Touch Typing bundle. Decipher intricate concepts through the articulate content of the Audio Typing & Touch Typing bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. The Audio Typing and Touch Typing industry is burgeoning, presenting a plethora of opportunities for those adept in transcription, proofreading, and document management. Our course, "Audio Typing & Touch Typing: Transcription and Proofreading", is your key to unlocking these opportunities. In an era where digital content is king, the ability to accurately transcribe and proofread is more valuable than ever, opening doors in various sectors including legal, medical, media, and corporate fields. Our first module, "Touch Typing Essentials", sets the foundation for fast and efficient typing, a skill that can significantly increase your productivity and marketability in the job market. As you delve deeper into the course, you'll encounter "Transcription Level 3", which hones your skills in converting audio recordings into written text, a critical service in many professional environments. Following this, "Mastering Microsoft Office" will make you proficient in essential office software, further broadening your employability prospects. The course also covers "Proofreading & Copyediting" and "Level-3 English Grammar", ensuring your written communications are not just accurate but also impactful. Additionally, the "Document Control" and "Report Writing" modules will equip you with the expertise to manage sensitive information and create professional reports, enhancing your value in any workplace. Lastly, the "Time Management Training - Online Course" will teach you to effectively juggle multiple tasks, a must-have skill in this fast-paced industry. This course is more than just a learning journey; it's a pathway to diverse career opportunities and professional growth in the ever-evolving world of typing and transcription. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Audio Typing & Touch Typing bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Audio Typing & Touch Typing bundle lays a solid groundwork. Certificates CPD Accredited Certificate Digital certificate - Included CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Audio Typing & Touch Typing: Transcription and Proofreading - 8 Courses Bundle
Delivered Online On Demand3 days
£39