1913 Secretarial & PA courses

With a single payment you will gain access to Level 3 Tax Accounting including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Learn how to steer clear of mistakes that could cost you money by enrolling in our exclusively designed Level 3 Tax Accounting. This course educates you on the right way to effectively handle complex accounting and tax preparation tasks, equipping you with the skills to make smart financial decisions in the best interests for your company. Tax Accountancy is a highly valued profession with multiple opportunities for advancement. After successful completion, you will be more than capable of building the best business strategies to make a profit. You will have the skills to resolve taxable income, research difficult tax issues to develop appropriate solutions, determine employment and benefits, and much more. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Level 3 Tax Accounting will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Level 3 Tax Accounting has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Level 3 Tax Accounting is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Level 3 Tax Accounting: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Training? Course 01: Level 3 Tax Accounting Course 02: Introduction to Accounting Course 03: Payroll Management Course Course 04: Budgeting and Forecasting Course 05: Xero Advisor Course 06: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 07: Applied Business Analysis Diploma Course 08: Data Analysis in Microsoft Excel Complete Training Course 09: Microsoft Excel Level 3 Course 10: Time Management Course 11: Professional Bookkeeping Course Curriculum Course 1: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 2: Introduction to Accounting Section 01: Accounting Fundamental Lecture-1. What is Financial Accounting Lecture-2. Accounting Double Entry System and Fundamental Accounting Rules Lecture-3. Financial Accounting Process and Financial Statements Generates Lecture-4. Basic Accounting Equation and Four Financial Statements Lecture-5. Define Chart of Accounts and Classify the accounts Lecture-6. External and Internal Transactions with companies Lecture-7. Short Exercise to Confirm what we learned in this section Section 02: Accounting Policies Lecture-8. What are Major Accounting Policies need to be decided by companies Lecture-9. Depreciation Policies Lecture-10. Operational Fixed Asset Controls Lecture-11. Inventory Accounting and Controls Lecture-12. Revenue Accounting and Controls Course 3: Payroll Management Course Payroll System in the UK Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Process Payroll (December) Resetting Payments Quick SSP An Employee Leaves Final Payroll Run Reports and Historical Data Year-End Procedures Course 4: Budgeting and Forecasting Unit-1. Introduction Unit-2. Detail Budget Requirement Unit-3. Process of Making Budget Course 5: Xero Advisor Module 01: Getting Started Module 02: Setting up the System Module 03: Customers and Suppliers Module 04: Fixed Assets Module 05: Bank Payments and Receipts Module 06: Petty Cash Module 07: Bank Reconciliation Module 08: Business Credit Card Account Module 09: Aged Reports Module 10: Payroll and Journals Module 11: VAT Return Module 12: CIS Return Module 13: Accrual and Prepayment Module 14: Accrued Income and Deferred Income Module 15: Depreciation Journal Module 16: Management Reports Module 17: Preparation of Budget Module 18: Preparing Cash Flow Module 19: Payment Services on Xero Module 20: Bank Rules Module 21: Multicurrency on Xero Module 22: App Marketplace Module 23: Introduction of Resources available during Covid-19 Module 24: Correction of Error Course 6: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 7: Applied Business Analysis Diploma Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 8: Data Analysis in Microsoft Excel Complete Training Data Analysis in Microsoft Excel Complete Training Modifying a Worksheet Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Course 9: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Professional Bookkeeping Course Section 01: Introduction Section 02: Basic Accounting Terms Section 03: Common Transactions Section 04: Practice How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 Tax Accounting. It is available to all students, of all academic backgrounds. Requirements Our Level 3 Tax Accounting is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

With a single payment you will gain access to Event Planner including 10 additional premium courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Event Planner Complete Bundle: Course 01: Event Planner Course 02: Event Management Course 03: Catering Management Course 04: Business Analysis Level 3 Course 05: Interior Design Professional Diploma Course 06: Effective Communication Skills Course 07: Basic Adobe Photoshop Course 08: Professional Photography Diploma Course 09: Customer Relationship Management Course 10: Baking and Cake Decorating Level 2 Course 11: Health and Safety at Workplace If you want to gain a solid understanding of Event Planner and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Event Planner course designed by expert instructors. The Event Planner will cover a comprehensive range of 12, you'll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for a lifetime. The Event Planner will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Event Planner has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Event Planner is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Event Planner course is perfect! Benefits you'll get choosing Apex Learning for this Event Planner: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course 01: Event Planner Module 01: Introduction to Event Management Module 02: Role of an Event Planner Module 03: Event Classification Module 04: Events and Clients Module 05: Steps to Plan an Event Module 06: Invitation to the Event Module 07: Event Marketing Module 08: Catering at Events Module 09: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Course 02: Event Management Event Planning Steps for Planning an Event Invitations, Greetings, and Dress Code Table Manners and Table Settings The Event What is Event Management Types of Events Course 03: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 04: Business Analysis Level 3 Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Course 05: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 06: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 07: Basic Adobe Photoshop Section 01: Shortcuts & the Brush Section 02: Layers Section 03: Modify Your Portrait Section 04: Watermark & Figures Section 05: Modify Your Text Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 10: Baking and Cake Decorating Level 2 Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief Course 11: Health and Safety at Workplace Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous certifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds. Requirements Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! With a single payment, you will gain access to Emotional Intelligence, Mindfulness and Empathy Training - Level 3, including 10 Career development courses, an original hardcopy certificate, a transcript and a student ID card, which will allow you to get discounts on things like music, food, travel and clothes etc. By taking the highly productive Emotional Intelligence, Mindfulness and Empathy Training - Level 3 course, gain in-demand emotional intelligence and become more proactive in all your respective contexts. The comprehensive Emotional Intelligence, Mindfulness and Empathy Training - Level 3 course covers self-management fundamentals, verbal & non-verbal communication essentials, social management and responsibility, emotion regulation tools, and business practices. During the course, you'll understand how to regulate your own emotions. By the end, you'll have excellent social skills and the ability to control impulse feelings and implement emotional intelligence in the workplace. Enhance your personality development by enrolling today! Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Emotional Intelligence, Mindfulness and Empathy Training - Level 3 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. All of our courses have interactive online modules that allow studying to take place where and when you want it to. This Emotional Intelligence, Mindfulness and Empathy Training - Level 3 Bundle Consists of the following Premium courses: Course 01: Emotional Intelligence and Human Behaviour Course 02: Level 2 Mindfulness for Wellbeing Course 03: Life Coaching and Cognitive Behavioural Therapy (CBT) Complete Bundle Course 04: Couples Therapy & Counselling Course 05: Dialectical Behaviour Therapy Course 06: Dialectal Behaviour Therapy (DBT) Course 07: Anti-Social Behaviour Course 08: Adverse Childhood Experiences and Cure Course 09: Mental Health Nursing Level 3 Course 10: Covid-19 Psychological Impact and Wellbeing in Young People Course 11: Level 2 Art Therapy Course Experienced tutors and mentors will be there for you whenever you need them and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Emotional Intelligence, Mindfulness and Empathy Training - Level 3: One payment but lifetime access to 11 CPD courses Certificates and student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and internationally renowned experience without leaving your home Course Curriculum of Emotional Intelligence, Mindfulness and Empathy Training - Level 3 Course 1: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 2: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion Course 3: Life Coaching and Cognitive Behavioural Therapy (CBT) Complete Bundle Introduction PART 1: LIFE COACHING CERTIFICATION Coaching Fundamentals Understanding Personalities Coaching Models Explained Coaching Step 1: Goal Setting Coaching Step 2: Reality Coaching Step 3: Options & Obstacles Coaching Step 4: Will & Action Planning How To Structure Your Coaching Sessions Client Coach Relationship Advanced Coaching Strategies PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Diet & Nutrition Fundamentals Diet & Nutrition Coaching Exercise Coaching: Cardio Exercise Coaching: Resistance Training Hormone Health Explained Supplements Apex Learning Motivation Apex Learning FAQ Answered PART 3: WELLNESS COACHING CERTIFICATION Stress Management Sleep Emotional Self Care Resources Course 4: Couples Therapy & Counselling Module 01: Introduction Module 02: Communication Module 03: Conflict Resolution Module 04: Intimacy Module 05: Pre-Marital Counselling Module 06: Healthy Fighting Module 07: Affairs Module 08: Apology & Forgiveness Module 09: Adapting to Changes Module 10: Moving Forward Together Course 5: Dialectical Behaviour Therapy Module 01: Introduction to Dialectical Behaviour Therapy Module 02: DBT Working Process Module 03: DBT Strategies Module 04: Mindfulness Skills Module 05: Distress Tolerance Skills Module 06: Emotion Regulation Skill Module 07: Interpersonal Effective Skills Module 08: Multistage Approach of DBT Module 09: Prioritising Treatment Targets Module 10: Behavioural Analysis Module 11: DBT for Borderline Personality Disorder Module 12: DBT in Depression Module 13: DBT in Anxiety and Obsessive-Compulsive Disorder Module 14: DBT in Eating Disorder Module 15: DBT in Substance Dependence Module 16: DBT in Suicidal and Self-destructive Behaviour Course 6: Dialectal Behaviour Therapy (DBT) Introduction Introduction What is Counselling & Psychotherapy About Dialectical Behaviour Therapy (DBT) DBT Strategies & 'Life Skills' Treatment by DBT DBT for Psychological Disorders Effectiveness of DBT Course 7: Anti-Social Behaviour Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Course 8: Adverse Childhood Experiences and Cure Module 01: Introduction to Child Psychology Module 02: Attachment and Relationship Building in Childhood Module 03: Impacts of Separation and Loss on Attachment Module 04: Factors That Influence Development Module 05: Cognitive Development Module 06: Social and Emotional Development Module 07: Personality and Intellectual Development of Children Module 08: Stages of Language Development Module 09: Understanding Moral Development Module 10: Play, Imagination, and Creativity Module 11: Problems of Infancy Module 12: Problems of Childhood Module 13: Problems of Adolescence Course 9: Mental Health Nursing Level 3 Module 01: Introduction to Mental Health Nursing Module 02: Mental Health over Life Span and Society Module 03: Child Mental Health Module 04: Adolescent Mental Health Module 05: Adult Mental Health Module 06: Planning and Implementation Module 07: Mental Health Nursing Models Module 08: Mental Health in the Digital Age-Part 1 Module 09: Mental Health in the Digital Age-Part 2 Module 10: Common Mental Disorders-Part 1 Module 11: Common Mental Disorders-Part 2 Module 12: Legislations Related to Mental Health in the UK Course 10: Covid-19 Psychological Impact and Wellbeing in Young People Module 01. Anxiety and Its Causes Module 02. Anxiety Disorders Module 03. Anxiety in Children Module 04. Anxiety in Young People Module 05. Impact of Covid 19 on Children, Women and Young People Module 06. Supporting Children During Covid 19 Module 07. Supporting Young People During Covid 19 Module 08. Managing Anxiety in Families with Children and Youth During the COVID-19 Outbreak Module 09. Treatment of Anxiety Disorder Module 10. Bereavement Guide During COVID-19 Course 11: Level 2 Art Therapy Course Module 1: Introduction to Art Therapy Module 2: Art Therapy: Psychology and Neuroscience Module 3: Art Therapy in Practice Module 4: Creative Therapy Module 5: Mindful Creativity: Colour and Creation Module 6: Art Therapy Techniques and Applications Module 7: Art Therapy for Children Module 8: Art Therapy for Adults Module 9: Illness and Art Module 10: The Art Therapist How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) CPD 115 CPD hours/points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring, etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Emotional Intelligence and Human Behaviour) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn to identify signs of extremism and discrimination and prevent acts of terrorism and intimidation from taking place. This comprehensive course will raise your awareness of radicalisation techniques in the UK and teach you how to react in the face of hate crime. The Safeguarding, Child Protection And Prevent CPD Accredited course is designed to help you tackle all forms of extremist behaviour and ensure that all innocent individuals are safeguarded from harm. You will also be taught the importance of the 'Prevent Duty' and how it protects young people from exposure to this form of abuse, ensuring that British ethical beliefs are upheld and promoted. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. With a single payment you will gain access to Safeguarding, Child Protection And Prevent CPD Accredited including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Safeguarding, Child Protection And Prevent CPD Accredited will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Safeguarding, Child Protection And Prevent CPD Accredited has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Safeguarding, Child Protection And Prevent CPD Accredited is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Safeguarding: Child Safeguarding: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Safeguarding, Child Protection And Prevent CPD Accredited? Course 1: Paediatric First Aid Level 3 Course 2: Learning Disability Awareness Course 3: Childcare Level 3 Course 4: Understanding Autism Awareness and Diagnosis Level 2 Course 5: EYFS Teaching - Level 3 Course 6: Effective Communication Skills Diploma Course 7: Adverse Childhood Experiences and Cure Course 8: Level 2 Art Therapy Course Course 9: Nutrition and Diet Awareness Course 10: Personal Hygiene This curriculum has been designed by experts with years of experience behind them. The Safeguarding Children course is extremely dynamic and well-paced to help you understand Safeguarding Children with ease. You'll discover how to master the Safeguarding Children skill while exploring relevant and essential topics. Curriculum Course 1: Safeguarding and Protection for Children Level 2 Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do after Referral Module 08: Record Keeping Course 2: Paediatric First Aid Level 3 Module 01: Aim of First Aid and the First Steps Module 02: Resuscitation (CPR) Module 03: Secondary Assessment, The Recovery Position And Shock Module 04: Head and Eye Injuries, Fractures, and Amputation Module 05: Choking, Wounds, Bleeding & Burns Module 06: Secondary Conditions and Reactions I Module 07: Secondary Conditions and Reactions II Module 08: Chronic Conditions Module 09: Medical Emergencies - Poisoning, Smoke inhalation, Hypothermia, Elect Course 3: Learning Disability Awareness Module 01: Learning Disability and Mental Health Module 02: Learning Disability Nursing Module 03: Psychosocial Interventions Module 04: Psychodynamic Approaches Module 05: Learning Disability Nursing Throughout the Lifespan Module 06: Role of the Learning Disability Nurse in Promoting Health and Well-Being Module 07: Care Planning in Mental Health Settings Module 08: Nursing Models and Behavioural Interventions Module 09: The Future of Learning Disability Nursing Module 10: Future Spheres of Practice for Learning Disability Nursing Course 4: Childcare Level 3 Module 1: Understanding Child Development Module 2: Caring for Children Module 3: Healthy Food, Healthy living Module 4: Keeping Children Healthy & Safe Module 5: Child Protection Module 6: Play, Imagination and Creativity Module 7: Early Years Provision Module 8: Children with Special Needs Course 5: Understanding Autism Awareness and Diagnosis Level 2 Module 1: Autism Spectrum Disorder (ASD) Module 2: Learning Difficulties Related to Autism Module 3. Autism Diagnosis Module 4. Cognitive Approaches in Autism Module 5. Dealing with Autistic Individuals Module 6. Other Considerations for Dealing with Autistic Individuals Module 7. Engagement in Autism Awareness Course 6: EYFS Teaching - Level 3 Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 Course 7: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 8: Adverse Childhood Experiences and Cure Module 01: Introduction to Child Psychology Module 02: Attachment and Relationship Building in Childhood Module 03: Impacts of Separation and Loss on Attachment Module 04: Factors That Influence Development Module 05: Cognitive Development Module 06: Social and Emotional Development Module 07: Personality and Intellectual Development of Children Module 08: Stages of Language Development Module 09: Understanding Moral Development Module 10: Play, Imagination, and Creativity Module 11: Problems of Infancy Module 12: Problems of Childhood Module 13: Problems of Adolescence Course 9: Level 2 Art Therapy Course Module 1: Introduction to Art Therapy Module 2: Art Therapy: Psychology and Neuroscience Module 3: Art Therapy in Practice Module 4: Creative Therapy Module 5: Mindful Creativity: Colour and Creation Module 6: Art Therapy Techniques and Applications Module 7: Art Therapy for Children Module 8: Art Therapy for Adults Module 9: Illness and Art Module 10: The Art Therapist Course 10: Nutrition and Diet Awareness Overview Nutritional Details What to Avoid & Problem Areas Beyond Food Putting It All Together Course 11: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Safeguarding Children bundle. Requirements This Safeguarding Children course has been designed to be fully compatible with tablets and smartphones. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Safeguarding and Protection for Children Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Prove that you are committed to Social Care and Community Welfare by training for your mandatory Care Certificate. This course provides all the principles, knowledge, and skills that you will need to absorb, to carry out exemplary Social Care. The Care Certificate in Child Development, Psychology, and Protection course has been written with the help of industry professionals and lays out all of the EU/UK standards for delivering care to the community. You will be taught how to safeguard the vulnerable, provide appropriate nutrition, respect privacy, and dignity, support those with challenges and disabilities, and ensure hygiene and cleanliness. Understand your responsibilities in the Social Sector today. Along with this Course you will get 10 additional premium courses, original hardcopy certificate, transcript and a student ID card. What other courses are included in this Bundle? Course 1: Care Certificate in Child Development, Psychology and Protection Course 1: EYFS Teaching - Level 3 Course 2: Paediatric First Aid Level 3 Course 3: SEN Teaching Assistant and Child Development - Complete Bundle Course 4: Play Therapy Course 5: Safeguarding Children Level 3 Course 6: Learning Disability Awareness Course 7: Home Based Childcare Course - Level 3 Course 8: Domestic Violence and Abuse Awareness - Level 2 Course 9: Counselling Course Course 10: Coronavirus (COVID-19) Awareness Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Care Certificate in Child Development, Psychology and Protection will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Care Certificate in Child Development, Psychology and Protection has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Care Certificate in Child Development, Psychology and Protection is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Course Curriculum ***Care Certificate in Child Development, Psychology and Protection*** Care Certificate in Child Development, Psychology and Protection Childcare and Nutrition Child Psychology Safeguarding Children and Vulnerable Adults ***EYFS Teaching - Level 3*** Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 ***Paediatric First Aid Level 3*** Module 01: Aim of First Aid and the First Steps Module 02: Resuscitation (CPR) Module 03: Secondary Assessment, The Recovery Position And Shock Module 04: Head and Eye Injuries, Fractures, and Amputation Module 05: Choking, Wounds, Bleeding & Burns Module 06: Secondary Conditions and Reactions I Module 07: Secondary Conditions and Reactions II Module 08: Chronic Conditions Module 09: Medical Emergencies - Poisoning, Smoke inhalation, Hypothermia, Elect ***SEN Teaching Assistant and Child Development - Complete Bundle*** Module 01: Special Education Needs (SEN) An Overview Module 02: SEN Support Module 03: High Quality Teaching for Pupils with SEN Module 04: SEN Teaching Methodologies Module 05: Communication and Interaction Module 06: Cognition and Learning Module 07: Social, Emotional and Mental Health Difficulties Module 08: Sensory or Physical Needs Module 09: Working in Partnership ***Play Therapy*** Module 01: What is Play Therapy Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials Module 05: Typical Issues in Play Therapy Module 06: Play Therapy for Sexually and Emotionally Abused Children Module 07: Play Therapy for Children Who are Homeless Module 08: Play Interventions for Disaster Mental Health Module 09: Case Studies and Recent Trends in Play Therapy ***Safeguarding Children Level 3*** Module 01: Laws and Guidance Module 02: Social and Emotional Development Module 03: Personality and Intellectual Development of Children Module 04: Child Abuse Module 05: Sexual Abuse Module 06: The Impact of Domestic Violence and Abuse on Children Module 07: Risks and Risk Assessment Module 08: Responding to Disclosure and Reporting Module 09: Things to Do after Referral Module 10: Safeguarding Trafficked Children Module 11: Infant Mental Health and Early Attachment Module 12: Assessing Need and Providing Early Help ***Learning Disability Awareness*** Module 01: Learning Disability and Mental Health Module 02: Learning Disability Nursing Module 03: Psychosocial Interventions Module 04: Psychodynamic Approaches Module 05: Learning Disability Nursing Throughout the Lifespan Module 06: Role of the Learning Disability Nurse in Promoting Health and Well-Being Module 07: Care Planning in Mental Health Settings Module 08: Nursing Models and Behavioural Interventions Module 09: The Future of Learning Disability Nursing Module 10: Future Spheres of Practice for Learning Disability Nursing ***Home Based Childcare Course - Level 3*** Module 01: Introduction to Home-Based Childcare Module 02: Registering as an Approved Home-Based Childcarer Module 03: Effective Skills of a Childcarer Module 04: Children's Learning and Development Module 05: Safeguarding Children Module 06: Health and Safety Module 07: Healthy Food for Children Module 08: Children with Special Needs Module 09: Law and Legislation ***Domestic Violence and Abuse Awareness - Level 2*** Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping ***Counselling Course*** Introduction to the course Understanding Psychotherapy Starting Psychotherapy Practice Your Potential Clients in Therapy Different Types of Psychotherapy Internet Based Therapy ***Coronavirus (COVID-19) Awareness*** Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnosis and Treatment Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Care Certificate in Child Development, Psychology and Protection. It is available to all students, of all academic backgrounds. ** Completing this course does not imply that you are qualified to work as a Practitioner Psychologist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT. ** Requirements Our course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

The work of a medical secretary is vital to keep all the records and appointments organised and scheduled. Learn the essential skills you need to be a medical secretary with Diploma in Medical Secretary Course and become an excellent medical secretary. By enrolling in a Diploma in Medical Secretary course, you'll learn how to establish yourself as a valuable asset in any challenging healthcare environment. Our Diploma in Medical Secretary course lessons were prepared by experts and fragmented with feature interactive activities and assessments to ensure the best teaching and learning materials for you. This Diploma in Medical Secretary course has been divided into several easy-to-digest, manageable sections that we feel will help you grasp each concept- from the basic to advanced course components. Learning Objectives Know the differences that can be experienced in various healthcare settings Get an overview of all the practical and ethical responsibilities of a medical secretary Learn to communicate efficiently with all ages patients and provide comfort Become aware of the different requirements needed for patients of different ages Acquire the ability to organise and maintain all the documents safe Be able to maintain the regulations of the healthcare industry Gain expert understanding of maintaining data management, confidentiality and commitment Who is this Course for? This Diploma in Medical Secretary Course is ideal for aspiring medical professionals who wish to gain the relevant skills and knowledge to fast track their career. It is for those who have little or no knowledge of the principles of a medical secretary, or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course, however, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners, of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Diploma in Medical Secretary course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Medical Secretary Medical Officer Nurse Administration Officer Supervisor Ward Clerk Course Curriculum Module 01: Introduction to Medical Secretary Introduction to Medical Secretary 00:16:00 Module 02: Organise Schedules Organise Schedules 00:21:00 Module 03: Maintaining Medical Records Maintaining Medical Records 00:19:00 Module 04: Effective Filing Systems in Medical Offices Effective Filing Systems in Medical Offices 00:16:00 Module 05: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 06: Controlling Stocks and Supplies Controlling Stocks and Supplies 00:09:00 Module 07: Medical Jargon and Terminology Medical Jargon and Terminology 00:25:00 Module 08: Maintaining Workplace Safety Maintaining Workplace Safety 00:20:00 Module 09: Information Technology in Health Care Information Technology in Health Care 00:14:00 Module 10: Legal aspects and Ethics Legal aspects and Ethics 00:19:00 Mock Exam Mock Exam - Medical Secretary 00:20:00 Final Exam Final Exam - Medical Secretary 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Administration: Medical Administration Advance Your Career with the Level 5 Diploma in Medical & Clinical Administration! Are you ready to take your career to the next level? Our Level 5 Diploma in Medical & Clinical Administration is specifically designed to equip you with essential skills in medical administration. This comprehensive course covers key aspects of medical administration, ensuring you master the nuances of healthcare administration. You’ll learn how to efficiently manage records and schedules, a vital part of medical administration. Understanding patient confidentiality is crucial in medical administration, and we emphasize this throughout the course. Gain hands-on experience in various areas of medical administration that will prepare you for real-world challenges. Enroll today and position yourself as a leader in medical administration! With our Level 5 Diploma in Medical & Clinical Administration, you’ll excel in the dynamic field of medical administration! In the Level 5 Diploma in Medical & Clinical Administration, you will dive deep into the core principles of medical administration. Our curriculum is designed to provide a robust understanding of medical administration practices that are essential for effective healthcare delivery. Throughout the course, you will explore various facets of medical administration, including efficient patient record management and streamlined scheduling within medical administration. Our expert instructors will guide you in mastering medical administration tasks while ensuring compliance with industry standards. By focusing on patient confidentiality and ethical practices in medical administration, you’ll be well-prepared to tackle the challenges of the healthcare environment. Join us and enhance your skills in medical administration, setting yourself apart in this vital field of medical administration! Special Offers of this Administration: Medical Administration Course This Administration: Medical Administration Course includes a FREE PDF Certificate. Lifetime access to this Administration: Medical Administration Course Instant access to this Administration: Medical Administration Course Get FREE Tutor Support to this Administration: Medical Administration Course Administration: Medical Administration Unlock your potential with the Level 5 Diploma in Medical & Clinical Administration! This course offers comprehensive training in medical administration, focusing on key administration skills. Master medical administration practices, enhance your understanding of administration protocols, and excel in your career with our expert-led medical administration curriculum. Enroll today! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Level 5 Diploma in Medical & Clinical Administration course. Who is this course for? Administration: Medical Administration This Level 5 Diploma in Medical & Clinical Administration course is ideal for individuals who want to start or advance their careers in Medical Reception and Medical Administration roles. Requirements Administration: Medical Administration To enrol in this Level 5 Diploma in Medical & Clinical Administration Course, students must fulfil the following requirements. To join in our Administration: Medical Administration Course, you must have a strong command of the English language. To successfully complete our Administration: Medical Administration Course, you must be vivacious and self driven. To complete our Administration: Medical Administration Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Administration: Medical Administration Course. Career path Administration: Medical Administration After completing this Level 5 Diploma in Medical & Clinical Administration course, you will be able to pursue a variety of careers, including: Healthcare Administrator GP Receptionist Patient Coordinator Medical Assistant Medical Receptionist