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1914 Secretarial & PA courses

Medical Receptionist and Secretary Diploma

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary Diploma course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary Diploma course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing thiscourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Diploma Course Course 01: Medical Receptionist and Secretary Diploma Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Medical Receptionist and Secretary Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Diploma Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary Diploma course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary Diploma course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Medical Receptionist and Secretary Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist and Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Medical Receptionist and Secretary Diploma
Delivered Online On Demand24 hours
£12

Medical Receptionist and Secretary

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist and Secretary course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist and Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Course Course 01: Medical Receptionist and Secretary Course 02: Level 5 Negotiation Skills Course Course 03: Level 7 Life Coaching ***Others Included of Medical Receptionist and Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Course: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- ***GIFT Courses: ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 7 Life Coaching*** Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary course because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist and Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Medical Receptionist and Secretary
Delivered Online On Demand12 hours
£12

Document Control with Minute Taking & Payroll Management Training

By Training Tale

Document Control: Document Control Online Are you prepared to learn the correct way to Document Control? To provide learners with a comprehensive understanding of document control, we have developed a course on the subject. You will learn the fundamentals of document control as well as how to recognise it in this Document Control: Document Control course. The training also covers document control system classification and security. Additionally, the training highlights the best practices for document control, legal ideas, the lifecycle of document control, and the underlying competence. After completing our Document Control program, you will be more efficient at creating the final paperwork and management. You may manage teams, engineering, and document control as a document control specialist. Come along on this fascinating Document Control learning adventure with our Document Control course and discover your full potential with Document Control: Document Control Training! Special Offers of this Document Control Course This Document Control: Document Control Course includes a FREE PDF Certificate. Lifetime access to this Document Control: Document Control Course Instant access to this Document Control: Document Control Course Get FREE Tutor Support from Monday to Friday in this Document Control Course Main Course: Document Control Gift Courses Included with Document Control Course: Document Control: Document Control Course Offers free Minute Taking Course Document Control: Document Control Course Offers free Payroll Management Training Course [ Note: Free PDF certificate as soon as completing the Document Control: Document Control course] Document Control: Document Control Online Industry Experts Designed this Document Control: Document Control course into 11 detailed modules. Assessment Method of Document Control Training After completing each module of the Document Control: Document Control Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Document Control: Document Control Training After completing the MCQ/Assignment assessment for this Document Control: Document Control course, you will be entitled to a Certificate of Completion from the Training Tale. Who is this course for? Document Control: Document Control Training Anyone can enroll in our Document Control: Document Control course. Requirements Document Control: Document Control Teraining Students who intend to enrol in this Document Control: Document Control course must meet the following requirements: Document Control: Good command of the English language Document Control: Must be vivacious and self-driven Document Control: Basic computer knowledge Document Control: A minimum of 16 years of age is required Career path Document Control: Document Control Along with knowledge enhancement on CV, participants get the opportunity to strengthen their CV weight. Certificates Certificate of completion Digital certificate - Included

Document Control with Minute Taking & Payroll Management Training
Delivered Online On Demand24 hours
£12

Minute Taking Training Course

By Training Tale

Minute Taking Training Course This Minute Taking Training Course is designed for aspiring Minute-Takers, Secretaries, and Chairpersons who manage meeting agendas and improve meeting outcomes. It will provide step-by-step training on how to write concise, structured meeting minutes, prepare for a meeting, deal with any challenges that arise during a meeting, and successfully close a meeting. Through this Minute Taking Training Course, you will learn how to take productive meeting notes, taking you through the best practices and guidelines for structuring your minutes. In addition, it covers techniques for writing and editing minutes, providing a template for those who are new to minute-taking. You will develop your planning, critical thinking, and meeting management abilities while gaining a recognised qualification to add to your resume. Enroll today and master minute taking online! Free Course with this Minute Taking Training Course Level 4 Time Management Course Minute Taking Training Course Taking effective minutes is important to the productivity and success of a business meeting. In this Minute Taking Training Course, you will learn about the roles and responsibilities of a Minute-Taker and Chairperson and the key skills and qualities required to effectively oversee and direct business meetings. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Minute Taking Training Course. Minute Taking 48:00 1: Minute Taking 48:00 PDF Level 4 Time Management 1:07:00 2: Level 4 Time Management 1:07:00 PDF Who is this course for? Minute Taking Training Course This Minute Taking Training Course is suitable for anyone who has a minute taking or meeting management responsibilities. Requirements Minute Taking Training Course There are no specific requirements for Minute Taking Training Course Career path Minute Taking Training Course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Minute Taking Training Course
Delivered Online On Demand1 hour 54 minutes
£12

Minute Taking Training

By Training Tale

This Minute Taking Training course is designed for aspiring Minute-Takers, Secretaries, and Chairpersons who manage meeting agendas and improve meeting outcomes. It will provide step-by-step training on how to write concise, structured meeting minutes, prepare for a meeting, deal with any challenges that arise during a meeting, and successfully close a meeting. Taking effective minutes is important to the productivity and success of a business meeting. In this Minute Taking Trainingcourse, you will learn about the roles and responsibilities of a Minute-Taker and Chairperson and the key skills and qualities required to effectively oversee and direct business meetings. Through this Minute Taking Training course, you will learn how to take productive meeting notes, taking you through the best practices and guidelines for structuring your minutes. In addition, it covers techniques for writing and editing minutes, providing a template for those who are new to minute-taking. You will develop your planning, critical thinking, and meeting management abilities while gaining a recognised qualification to add to your resume. Enrol today and master minute taking online! Learning Outcomes By the end of this Minute Taking Training Bundle course, the learner will be able to: Describe the fundamentals of minute taking. Understand the role of a Minute Taker. Know minute styles & recording information. Understand the techniques for preparing minutes. Develop active listening skills. Develop organizational skills. Develop critical thinking skills. Develop interpersonal skills. Understand workplace meetings. Why Choose Minute Taking Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of Minute Taking Training Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Minute Taking Training course] Course Curriculum Of Minute Taking Course Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meeting >> ---------------- << Assessment Method After completing each module of the Minute Taking Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Minute Taking Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Minute Taking Training course is suitable for anyone who has a minute taking or meeting management responsibilities. Requirements Minute Taking Training course Training course is suitable for anyone who has a minute taking or meeting management responsibilities. Career path The Minute Taking Training Course is designed to give you the skills and knowledge you need to land your dream job, get promoted at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Minute Taking Training
Delivered Online On Demand8 hours
£12

Minute Taking Complete Course

By Training Tale

Minute Taking Complete Course This Minute Taking Complete Course is designed for aspiring Minute-Takers, Secretaries, and Chairpersons who manage meeting agendas and improve meeting outcomes. It will provide step-by-step training on how to write concise, structured meeting minutes, prepare for a meeting, deal with any challenges that arise during a meeting, and successfully close a meeting. Taking effective minutes is important to the productivity and success of a business meeting. In this Minute Taking Complete Course, you will learn about the roles and responsibilities of a Minute-Taker and Chairperson and the key skills and qualities required to effectively oversee and direct business meetings. Enrol today and master minute taking online! Benefits of Minute Taking Complete Bundle Course Course 01: Minute Taking Course Course 02: Level 5 Report Writing Course Course 03: Level 7 Business Management Course Other Benefits of Minute Taking Complete Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Minute Taking Complete Course] Minute Taking Complete Course Course Curriculum Of Minute Taking Complete Course Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meeting Assessment Method of Minute Taking Complete Course After completing each module of the Minute Taking Complete Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Minute Taking Complete Course After completing the MCQ/Assignment assessment for this Minute Taking Complete Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Minute Taking Complete Course This Minute Taking Complete Course is suitable for anyone who has a minute taking or meeting management responsibilities. This includes the following roles: Minute Taker Chairperson Secretary Board Director Requirements Minute Taking Complete Course ThisMinute Taking Complete Course is suitable for anyone who has a minute taking or meeting management responsibilities. Career path Minute Taking Complete Course Certificates Certificate of completion Digital certificate - Included

Minute Taking Complete Course
Delivered Online On Demand26 hours
£12

Minute Taking Training

By NextGen Learning

Attention all business professionals, executives, and managers! Are you tired of losing track of important details during meetings? Do you struggle to record and summarise meeting minutes accurately? If so, we have the solution for you! Introducing Minute Taking - a comprehensive and easy-to-follow course designed to help you master the art of taking effective meeting minutes. In this Minute Taking course, you'll learn all about minute-taking: why it's important, what it looks like on the inside (and outside), what tools are available, and how to start using them. You'll also get tips for structuring your meetings, as well as an overview of some of the most popular technology options out there today. Our 24/7 customer support team is available to answer any questions you have along the way! So enrol today and start your learning journey. Learning Outcomes By the end of this course, you will be able to: Gain an understanding of meeting structure. Understand the roles and responsibilities of Minute Taker Grasp an understanding of technology in Minute Taking Prepare clear and concise meeting minutes Ensure all relevant information is recorded accurately Define the preparative process for minute taking What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited Proficiency Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. In this course, you will understand the process of a minute taker. You will gain knowledge about meeting structure as well as decision-making and action. You will also recognise the tips and technologies used for minute talking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Minute Writing 11:47 1: Introduction to Minute Writing Preview 11:47 Module 02: Getting Ready for Minute Taking 15:51 2: Preparation for Minute Taking 15:51 Module 03: Understanding Meeting Formats 10:59 3: The Meeting Structure 10:59 Module 04: Documenting Meetings, Decisions, and Tasks 10:36 4: Minute Meeting, Decision and Action 10:36 Module 05: Duties and Accountability of the Minute Taker 17:44 5: Roles and Responsibility of Minute Taker 17:44 Module 06: Pointers for Successful Minute Writing 09:14 6: Tips for Minute Taking 09:14 Module 07: Integration of Technology in Minute Recording 09:44 7: Technology in Minute Taking 09:44 Module 08: Enhancing Self-Assurance 08:41 8: Building Confidence 08:41 Assignment - Minute Taking 03:00 9: Assignment On Minute Taking 03:00 PDF Who is this course for? This Minute Taking course does not require you to have any prior qualifications or experience. Students Speakers Teachers Requirements Without any formal requirements, you can delightfully enrol in this course. Career path After completing the minute talking course, employment opportunities may include working as an: Administrative Assistant Executive Assistant Meeting Coordinator Office Manager Project Coordinator Secretary Virtual Assistant These professionals typically make between £30k to £90k per annum in the United Kingdom. Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Minute Taking Training
Delivered Online On Demand16 hours
£12

Medical Secretary Training

By NextGen Learning

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Medical Secretary Complete Training. This Medical Secretary Complete Training is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Medical Secretary Complete Training course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Medical Secretary Complete Training course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in our course today! What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Medical Secretary Complete Training is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Medical Secretary Complete Training and explore the key topics such as: Medical Secretary Complete Training Module 01: Introduction to Medical Secretary Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Legal aspects and Ethics Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Medical Secretary Complete Training course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Medical Secretary Complete Training Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Medical Secretary Complete Training course. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path The aim of this exclusive Medical Secretary Complete Training course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Medical Secretary Training
Delivered Online On Demand3 hours
£12

Front Desk Skills Training Level 3

By NextGen Learning

Being able to communicate with mostly new people every day as the first representative of a business requires a lot of skills. Without particular skills, you will struggle to fit yourself into this representative role. This Front Desk Skills Training Level 3 course will guide you through the challenging path of the 'must and must nots' and pave the way to becoming a pro Front Desk personnel. Front Desk personnel is the person who sets the first impression on a potential client. In order to continuously set a good first impression, they must be skilful. This Front Desk Skills Training Level 3 course is designed to tutor you in a wide range of administrative practices that will help you to positively improve your company's reputation. Skills like Time Management, Travel Arrangement, Record Keeping, and Business Writing are covered in this course. Whether you are looking forward to adding some value to your resume or looking to improve the skills your job requires or thinking about starting a career as a skills trainer, this Front Desk Skills Training Level 3 course will surely help you. Enrol in this Front Desk Skills Training Level 3 course now - be the exemplary representative of your company when interacting with potential clients. Learning Outcome: Gain a solid comprehension of Front Desk and Front Desk Personnel. Strengthen your skill set by learning about business telephone skills. Become skilled at mail services, shipping and travel arrangements. Master the skill of organising meetings and conferences. Acquire fundamental knowledge of record keeping and filing systems. Sharpen your skills to apply excellent communication practices at work. Demonstrate on-demand skills like great customer service for clients and colleagues. Learn to handle internal finances and petty cash funding. What will Make You Stand Out? On completion of this Front Desk Skills Training Level 3 online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Front Desk Skills Training Level 3 Module 1: Introduction to Reception and Receptionist Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Front Desk Skills Training Level 3 course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Front Desk Skills Training Level 3 course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Front Desk Skills Training Level 3 course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Front Desk Skills Training Level 3
Delivered Online On Demand7 hours
£12

Telephone Skills Training

By Training Tale

Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.

Telephone Skills Training
Delivered Online On Demand15 hours
£12