1918 Secretarial & PA courses

Medical Receptionist: Medical Receptionist Course Online Enrol on our Medical Receptionist: Medical Receptionist Course to ensure that your Clinic or Medical Facility runs smoothly and efficiently. By studying this Medical Receptionist: Medical Receptionist Course, you will quickly master the difficult task of managing a medical environment and all of its challenges. Whether you're a manager or an administrator, our comprehensive Medical Receptionist: Medical Receptionist Course will prepare you for any situation that may arise in your line of work. This Medical Receptionist: Medical Receptionist Course provides you with a thorough understanding of the medical and clinical administration responsibilities. From filing confidential medical records to controlling the flow of medicinal stocks and supplies, you'll learn everything you need to know. Enrol in this valuable Medical Receptionist: Medical Receptionist Course today to ensure that you are fully aware of your legal and ethical responsibilities as an administrator. Why choose this Medical Receptionist: Medical Receptionist Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Medical Receptionist: Medical Receptionist Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Medical Receptionist: Medical Receptionist Course. Courses you will GET: Course 01: Medical Receptionist Course 02: Level 5 Diploma in Medical & Clinical Administration Course 03: Executive Secretary & PA Training [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course] Medical Receptionist: Medical Receptionist Course Online This Medical Receptionist: Medical Receptionist Course consists of 13 modules. Curriculum of Medical Receptionist: Medical Receptionist Course Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Assessment Method of Medical Receptionist: Medical Receptionist Course After completing Medical Receptionist: Medical Receptionist Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Medical Receptionist: Medical Receptionist Course After completing the Medical Receptionist: Medical Receptionist Course, you can instantly download your certificate for FREE. Who is this course for? Medical Receptionist: Medical Receptionist Course Online This Medical Receptionist: Medical Receptionist Course is ideal for individuals who want to start or advance their careers in Medical Reception and Medical Administration roles. Requirements Medical Receptionist: Medical Receptionist Course Online To enrol in this Medical Receptionist: Medical Receptionist Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Receptionist: Medical Receptionist Course. Be energetic and self-motivated to complete our Medical Receptionist: Medical Receptionist Course. Basic computer Skill is required to complete our Medical Receptionist: Medical Receptionist Course. If you want to enrol in our Medical Receptionist: Medical Receptionist Course, you must be at least 15 years old. Career path Medical Receptionist: Medical Receptionist Course Online After completing this Medical Receptionist: Medical Receptionist Course, you will be able to pursue a variety of careers, including: Healthcare Administrator GP Receptionist Patient Coordinator Medical Assistant Medical Receptionist

OverviewDon't be left behind in the world of Project Management. Learn to embrace Agile principles and software and lead the pack. This certificated Agile Practitioner Level 2course will tutor you in the expert use of Agile practises and learn how to harness the collective power of your team. If you are confused by the use or terminology of Kanban and Waterfall, this course delivers all of the training that you'll need to incorporate their methodologies into your working routines. By adopting these proven Project Management philosophies, you will rapidly see a change in your department's productivity and work ethics. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for?There is no experience or previous qualifications required for enrolment on this Agile Practitioner Level 2. It is available to all students, of all academic backgrounds.RequirementsOur Agile Practitioner Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace.Career pathHaving these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 28 lectures • 03:18:00 total length •Course Introduction: 00:11:00 •Agile Overview: 00:01:00 •Intro to Agile: 00:11:00 •The Agile Manifesto: 00:17:00 •Domains of Agile Practices: 00:16:00 •Summary: 00:02:00 •Understanding Lean Software Development: 00:01:00 •Lean Origins and Principles: 00:23:00 •Summary: 00:02:00 •Understanding Kanban: 00:01:00 •Kanban Origins: 00:09:00 •Six Core Practices of Kanban: 00:11:00 •Summary: 00:02:00 •Introduction to Scrum: 00:01:00 •Scrum Overview: 00:10:00 •Scrum Concepts and Principles: 00:14:00 •Scrum Processes: 00:06:00 •Summary: 00:01:00 •Understanding XP Software Development: 00:01:00 •Intro to Extreme Programming (XP): 00:10:00 •Extreme Programming (XP) Practices and Adoption: 00:07:00 •Summary: 00:02:00 •Other Agile Models: 00:01:00 •DSDM: 00:11:00 •Crystal: 00:06:00 •Feature Driven Development: 00:07:00 •Comparing Agile Methods: 00:09:00 •Summary: 00:05:00

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enroll in this course today to fast track your career ladder. Key Features of the Course: FREE Phone-Based Customer Service CPD-accredited certificate Get a free student ID card with Phone-Based Customer Service (£10 applicable for international delivery) Lifetime access to the Phone-Based Customer Service course materials The Phone-Based Customer Service comes with 24/7 tutor support Get instant access to this Phone-Based Customer Service course Learn Phone-Based Customer Service from anywhere in the world The Phone-Based Customer Service is affordable and simple to understand The Phone-Based Customer Service is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Phone-Based Customer Service course, it can be studied in your own time at your own pace. Career Path Having these various qualifications of Phone-Based Customer Service will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 hours total •Module 1: Introduction to Customer Service •Module 2: What's Different about Good Customer Service •Module 3: Customer Relationship Management •Module 4: Customer Service Communication Strategies •Module 5: Aspects of Phone Etiquette •Module 6: Building Rapport Over the Phone •Module 7: Inbound and Outbound Calls •Module 8: Active Listening and Managing Tough Callers •Module 9: Managing Interoffice Calls and Voicemail •Module 10: Problem Solving over the Phone •Module 11: Intra Organization Dealings •Module 12: Measuring Customer Service •Mock Exam - Phone-Based Customer Service •Final Exam - Phone-Based Customer Service •Order Your Certificate

Overview Learn to become a qualified domestic Gas Installer and light up a whole new world of business opportunities. This Level 2 Domestic Gas Course course will deliver all the essential skills and information you'll need to start in Gas Engineering and assure a lucrative future career. Written with the help of industry experts, you will be given 'hands-on' tests and assessments to perform, as well as substantial theoretical training. As a result, you will quickly learn the fundamental principles and concepts of safely installing gas fittings, and become a sought after asset in organisations. Alternatively, you can be guided towards starting your own qualified business. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 2 Domestic Gas Course. It is available to all students, of all academic backgrounds. Requirements Our Level 2 Domestic Gas Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 18 lectures • 04:25:00 total length •Module 01: Gas Legislation: 00:05:00 •Module 02: Gas Safety Regulations: 00:05:00 •Module 03: The Gas Safety (Installation and Use) Regulations 1998: 00:50:00 •Module 04: Overview of Gas: 00:15:00 •Module 05: Combustion: 00:05:00 •Module 6: Flues: 00:30:00 •Module 07: Ventilation: 00:15:00 •Module 08: Testing and Purging: 00:20:00 •Module 09: Unsafe Situations: 00:10:00 •Module 10: Commissioning and Servicing Of Gas: 00:05:00 •Module 11: Gas Fires Space Heaters, Open Flud Gas Fires Fan Flued, Room Sealed Heaters and Space Heaters: 00:30:00 •Module 12: Domestic Gas Cookers: 00:15:00 •Module 13: Gas Water Heaters: 00:15:00 •Module 14: Domestic Gas Boilers: 00:15:00 •Module 15: Pipework Installation: 00:10:00 •Module 16: LPG Supply and Installation: 00:10:00 •Module 17: Electrical Work on Gas Appliances: 00:10:00 •Assignment - Level 2 Domestic Gas Course: 00:00:00

Overview This comprehensive course on How to Create a Professional LinkedIn Profile will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This How to Create a Professional LinkedIn Profile comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this How to Create a Professional LinkedIn Profile. It is available to all students, of all academic backgrounds. Requirements Our How to Create a Professional LinkedIn Profile is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 17 lectures • 01:04:00 total length •Introduction: 00:03:00 •Why consider using LinkedIn as a business tool: 00:02:00 •Who should consider using LinkedIn as a business tool: 00:04:00 •The Prerequisites to building a Professional LinkedIn Profile: 00:04:00 •Understanding who your target audience or Most Important Viewer: 00:04:00 •Defining your keywords: 00:03:00 •Choose your style of writing your Professional LinkedIn Profile: 00:03:00 •An overview of the Top 10 Tips of creating a Professional LinkedIn Profile: 00:06:00 •The Primary Areas of a Professional LinkedIn Profile: 00:05:00 •Managing your Professional LinkedIn Profile Introduction Section: 00:03:00 •Writing your about section: 00:02:00 •Adding your work experience to your Professional LinkedIn Profile: 00:05:00 •Education, Licenses, Certifications & Volunteer areas of the LinkedIn Profile: 00:04:00 •The Skills section of your Professional LinkedIn Profile: 00:04:00 •See this live in LinkedIn: 00:06:00 •Closing Remarks: 00:06:00 •Assignment - How to Create a Professional LinkedIn Profile: 00:00:00

Overview Master animal psychology and become skilful in building excellent communication with them by taking the comprehensive First Aid and CPR for Pet course. The First Aid and CPR for Pet course covers everything you need to know about animal psychology to equip you with sheer expertise in understanding their communication process and dealing with behavioural issues. You'll learn how animals communicate, how to approach them, healing thoughts, wild talks, and many more. You'll also gain essential veterinary knowledge to be prepared for any emergency. Gain amazing animal communication skills by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this First Aid and CPR for Pet. It is available to all students, of all academic backgrounds. Requirements Our First Aid and CPR for Pet is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 30 lectures • 05:33:00 total length •Introduction: 00:12:00 •Collapse & Unconsciousness: 00:12:00 •Cardiopulmonary Resuscitation: 00:09:00 •Shock: 00:11:00 •Bleeding: 00:15:00 •Bandaging: 00:12:00 •Fractures: 00:09:00 •Seizures: 00:05:00 •Choking & Drowning: 00:07:00 •Heat Stroke & Hypothermia: 00:05:00 •Burns & Scalds: 00:06:00 •Poisoning: 00:10:00 •Bites & Stings: 00:05:00 •Common Emergencies: 00:17:00 •Managing a First Aid Scenario: 00:05:00 •Pet First Aid Kit: 00:10:00 •Collapse & Unconsciousness: 00:12:00 •Pet CPR: 00:12:00 •Shock: 00:11:00 •Managing a First Aid Scenario: 00:05:00 •Pet First Aid Kit: 00:10:00 •Introduction: 00:06:00 •Legal Requirements: 00:37:00 •Running Your Own Business: 00:16:00 •Marketing: 00:16:00 •Setting Your Prices: 00:11:00 •Business Costs: 00:08:00 •Forms & Record Keeping: 00:15:00 •Pre-Service Visit: 00:07:00 •Difficulties & Challenges: 00:17:00

Overview It is estimated that between 2-5% of global GDP, or $800 billion to $2 trillion, is laundered annually. The Fraud Management & Anti Money Laundering Awareness Complete Diploma delves deep into this intricate world, elucidating key legislation, responsibilities, and risk management strategies essential for the modern professional.Commencing with a comprehensive exploration in "Introduction to Money Laundering", the course navigates the intricacies of the "Proceeds of Crime Act 2002". Grasp the historical and ongoing evolutions in "Development of Anti-Money Laundering Regulation", understand the pivotal role of the "Money Laundering Reporting Office", and discern the essentials of a "Risk-based Approach". As the curriculum advances, learners will acquaint themselves with "Customer Due Diligence" nuances, the imperatives of "Record Keeping", indicators of "Suspicious Conduct and Transactions", and conclude with the all-important "Awareness and Training" module.Enrol today and elevate your potential in the dynamic realm of Fraud Management & Anti Money Laundering! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Fraud Management & Anti Money Laundering Awareness Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Fraud Management & Anti Money Laundering Awareness Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:57:00 total length •Module 01: Introduction to Money Laundering: 00:15:00 •Module 02: Proceeds of Crime Act 2002: 00:18:00 •Module 03: Development of Anti-Money Laundering Regulation: 00:24:00 •Module 04: Responsibility of the Money Laundering Reporting Office: 00:19:00 •Module 05: Risk-based Approach: 00:22:00 •Module 06: Customer Due Diligence: 00:22:00 •Module 07: Record Keeping: 00:19:00 •Module 08: Suspicious Conduct and Transactions: 00:20:00 •Module 09: Awareness and Training: 00:18:00

Overview Gain the skills needed to care for people approaching the end of their lives. This End of Life Care course provides the qualification and knowledge needed for care workers to offer compassionate and dignified end of life care both to individuals and to their families. This course will teach you how to manage and minimise an individual's pain and discomfort as they come to the end of their life, as well as how to care for people facing distressing conditions such as dementia. In addition, you will learn how to access the wide range of support services available for individuals in end-of-life care, as well as assist friends and family members facing loss and grief. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this End of Life Care. It is available to all students, of all academic backgrounds. Requirements Our End of Life Care is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 04:51:00 total length •Module 01: Introduction to End of Life Care: 00:18:00 •Module 02: Availability of Services: 00:32:00 •Module 03: Advance Care Planning: 00:24:00 •Module 04: Goals of Care: 00:12:00 •Module 05: Physical Illness: 00:33:00 •Module 06: Neurological Illness: 00:35:00 •Module 07: Quality Care at the End of Life: 00:12:00 •Module 08: Communication During the End of Life: 00:20:00 •Module 09: Palliative Care Holistic Assessment: 00:12:00 •Module 10: Spiritual and Psychosocial Care: 00:29:00 •Module 11: Care after Death: 00:15:00 •Module 12: Further Support, Training and Development: 00:19:00 •Module 13: Legal Aspects: 00:30:00 •Assignment - End of Life Care: 00:00:00

Overview Master the essential skill of first aid by enrolling in the First Aid and Paediatric First Aid Complete Bundle course.This First Aid and Paediatric First Aid Complete Bundle course will give you an overall understanding of first aid for adults and children. It will cover treating all kinds of injuries, from major to minor. It will also equip you with relevant skills like administering CPR and placing a casualty in the recovery position. This extensive learning pack will teach you to handle emergencies, examine injured patients, and understand the effects of post-traumatic stress disorder. Learn to help people in distress and pain with the First Aid and Paediatric First Aid Complete Bundle course. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this First Aid and Paediatric First Aid Complete Bundle. It is available to all students, of all academic backgrounds. Requirements Our First Aid and Paediatric First Aid Complete Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 18 lectures • 06:31:00 total length •Introduction to Workplace First Aid: 00:32:00 •Legal Framework for Workplace First Aid: 00:27:00 •Incident Management at Work: 00:30:00 •Primary Survey: 00:16:00 •Secondary Survey: 00:17:00 •Basic First-Aid Techniques: 00:36:00 •Dealing with Minor Injuries at the Workplace: 00:39:00 •Secondary Illness Loss of Responsiveness and CPR: 00:14:00 •Secondary Illness Breathing Problems: 00:13:00 •Secondary Illnesses and Injuries: 00:25:00 •Dealing With Fractures and Dislocations: 00:15:00 •Call for an Emergency: 00:11:00 •Introduction to Paediatric First Aid: 00:15:00 •Assessment and Assistance: 00:19:00 •Loss of Responsiveness and CPR: 00:17:00 •Paediatric First Aid for Common Illnesses, Injuries and Incidents: 00:35:00 •First Aid for Acute Medical Conditions: 00:19:00 •Call for an Emergency: 00:11:00

Overview The increasing crime rates remain a persistent concern, and the role of criminology and forensic profiling is more pertinent than ever. This Criminology and Forensic Profiling - Level 4 course is structured to cover critical topics such as Introduction to Criminology and Profiling, Classification of Crime, Violent Crimes, Dealing with Crime, and more. Grasping these subjects thoroughly will equip you with the knowledge base to contribute effectively to criminology and forensic profiling.The curriculum begins with an 'Introduction to Criminology and Profiling,' where learners will be introduced to the rudiments of the subject matter. The course then transitions into specialised topics like 'Violent Crimes,' 'The Crime Scene,' and 'Understanding Criminal Psychology.' Deepen your understanding of 'Forensic Science' and its modern applications, delve into the 'Phases of Profiling,' and end with 'The Criminal Justice System in England and Wales.Enrol in the Criminology and Forensic Profiling - Level 4 course today and take the first step towards a fulfilling career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Criminology and Forensic Profiling - Level 4. It is available to all students, of all academic backgrounds. Requirements Our Criminology and Forensic Profiling - Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 04:58:00 total length •Introduction to Criminology and Profiling: 00:20:00 •Classification of Crime: 00:15:00 •Violent Crimes: 00:26:00 •The Crime Scene: 00:27:00 •Dealing with Crime: 00:38:00 •Understanding Criminal Psychology: 00:28:00 •Forensic Science: 00:32:00 •Phases of Profiling: 00:30:00 •Criminal Profiling: Science, Logic and Metacognition: 00:25:00 •Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice: 00:19:00 •Victimology: 00:22:00 •The Criminal Justice System in England and Wales: 00:16:00