1923 Secretarial & PA courses

Ready to stop sending your resume into the void? It’s time to master a fundamental life skill for every ambitious administrative professional: crafting a resume that doesn’t just list your entire work history, but actually it gets you interviews. Join us for an intensive workshop where we reveal the industry secrets behind the art and science of standout resumes.

[Updated 2024] In the fast-paced world of business, minute taking is a crucial skill that can elevate your career prospects. This Minute Taking Diploma at QLS Level 5 will equip you with the knowledge and expertise to effectively capture and record the key points of meetings, ensuring that important decisions and actions are not overlooked. Whether you're a budding professional or an experienced individual seeking to refine your skills, this minute taking course will open up a world of opportunities for you. Explore the diverse range of modules of our minute taking course, starting with the art of Minute Writing, moving through the essentials of Preparation, examining the components of Meeting Structures, and ending with the expertise of Roles and Responsibilities. Join us and embark on a journey of learning, where you'll delve into the intricacies of minute taking and develop the ability to transcribe meetings with accuracy and clarity. You'll gain insights into the meeting structure, roles, and responsibilities of a minute taker, and learn how to use technology to enhance your efficiency and productivity. Ready to elevate your career with essential minute-taking skills? Enrol in our Minute Taking Diploma at QLS Level 5 today and unlock a world of opportunities! Minute Taking Diploma at QLS Level 5 Course Learning Outcomes Identify the key elements of a meeting and effectively capture the essence of its discussions, ensuring meticulous Minute Taking. Produce accurate, concise, and informative minutes that capture the essence of a meeting Use a variety of techniques and tools to enhance your minute taking skills Understand the role and responsibilities of a Minute Taking in a professional setting, ensuring efficiency and accuracy. Apply your knowledge of minute taking to various business environments Minute Taking Diploma at QLS Level 5 Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the minute taking course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement of QLS certificate on Minute Taking Diploma at QLS Level 5 course The Quality Licence Scheme (QLS) has endorsed this minute taking course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the minute taking course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Minute Taking Diploma at QLS Level 5 The Minute Taking Diploma at QLS Level 5 is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Minute Taking, like - Minute Taker Meeting Coordinator Administrative Assistant Office Manager Executive Assistant Transcriptionist Requirements Minute Taking Diploma at QLS Level 5 To enrol in this Minute Taking Diploma at QLS Level 5 course, all you need is a basic understanding of the English Language and an internet connection. Career path Minute Taking Diploma at QLS Level 5 Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Minute Taking course. Embrace the journey ahead in Minute Taking. Executive Assistant Administrative Officer Secretary/Personal Assistant Office Manager Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Feeling Stuck in Your Career? The Microsoft Office Specialist (MOS) -(30 in 1 Bundle) is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Microsoft Office Specialist (MOS)bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Microsoft Office Specialist (MOS) -(30 in 1 Bundle) Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Microsoft Office Specialist (MOS)bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Microsoft Office Specialist (MOS) -(30 in 1 Bundle) bundle on your job life and career growth! This Microsoft Office Specialist (MOS) -(30 in 1 Bundle) Comprises the Following CPD Accredited Courses: Course 01: Microsoft Word Advanced Course 02: Basic PowerPoint Course 03: Microsoft Excel Course 04: New Functions in Microsoft Excel 2021 Course 05: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 06: Microsoft Excel: Excel Sheet Comparison with VBA Course 07: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 08: Microsoft Excel: Master Power Query in 120 Minutes! Course 09: Excel Pivot Tables Course 10: Data Analysis In Excel Course 11: Excel Must know Formulas and Functions Course 12: Excel spreadsheet for Beginner Course 13: Excel Data Analysis Course 14: Excel Vlookup, Xlookup, Match and Index Course 15: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 16: Outlook Tips and tricks Course 17: PowerBI Formulas Course 18: Excel PowerQuery and PowerPivot Course 19: Microsoft Power BI Course 20: Microsoft Outlook - 25 Must-Know Tips and Tricks Course 21: Microsoft Access for Beginners Course 22: Microsoft Access Tables and Queries Course 23: Microsoft Access Databases Forms and Reports Course 24: Microsoft Teams for Everyone Course 25: Advance Windows 10 Troubleshooting for IT HelpDesk Course 26: Proofreading & Copyediting Course 27: Cyber Security Awareness Training Course 28: Office Skills and Administration Course 29: Admin, Secretarial & PA Course 30: Document Control What will make you stand out? Upon completion of this online Microsoft Office Specialist (MOS) -(30 in 1 Bundle) , you will gain the following: CPD QS Accredited Proficiency with this Microsoft Office Specialist (MOS) Bundle After successfully completing the Microsoft Office Specialist (MOS) bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Microsoft Office Specialist (MOS) Bundle The online test with immediate results You can study and complete the Microsoft Office Specialist (MOS) bundle at your own pace. Study for the Microsoft Office Specialist (MOS) bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Microsoft Office Specialist (MOS) -(30 in 1 Bundle) is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Microsoft Office Specialist (MOS) bundle, a comprehensive, complete collection of 30 courses. Each course in the Microsoft Office Specialist (MOS) bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Microsoft Office Specialist (MOS) bundle offers the flexibility and convenience to learn at your own pace. Make the Microsoft Office Specialist (MOS) package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Microsoft Office Specialist (MOS) -(30 in 1 Bundle) is perfect for: Expand your knowledge and skillset for a fulfilling career with the Microsoft Office Specialist (MOS) bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Microsoft Office Specialist (MOS) bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Microsoft Office Specialist (MOS) bundle. Learn on your schedule, in the comfort of your home - the Microsoft Office Specialist (MOS) bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Microsoft Office Specialist (MOS) bundle. Certificates CPD Certificate Digital certificate - Included

Course Overview Keeping your workplace organised is one of the most essential things you need to do to complete your tasks properly and boost your productivity. Learn how you can use your organisational skill to maintain a work friendly and healthy work environment from this Organize Your Office for Maximum Productivity course. This Organize Your Office for Maximum Productivity course will teach you different techniques and skills that you need to be more efficient and organised. In this course, you will learn what workplace organisation is and how work place organisation can help you improve your work quality. You will be able to keep your data and files organised, maintain a clean and work-friendly office desk and give your efficiency an extra boost. This course will teach you the importance of time management and improve your efficiency with various useful techniques. This Organize Your Office for Maximum Productivity course will teach you techniques you can use immidiately to improve your office environment. This course is especially helpful for those who is struggling to concentrate in their work. Learning Outcomes Learn about the importance of work area organisation Understand how to organise your business goal Be able to organise your daily tasks Understand how to increase your productivity using your organisational skill Learn how to organise your desk Be able to set actionable plans with step-by-step procedures Create a to-do list and achievable goals for each and every day Be able to complete your tasks in time Keep your workspace properly organised Who is this course for? This comprehensive Organize Your Office for Maximum Productivity is ideal for those who want to boost their productivity and create a work-friendly office environment. You will get a clear understanding of the impact of the office environment on productivity from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Organize Your Office for Maximum Productivity is a useful qualification to possess and would be beneficial for any related profession or industry such as: Employees Team Leaders Supervisors Managers Business Owners Executives Organize Your Office for Maximum Productivity Module 01: Introduction 00:01:00 Module 02: Purge 00:02:00 Module 03: Redistributing 00:04:00 Module 04: Fences Software 00:04:00 Module 05: Create Work Spaces 00:06:00 Module 06: Proximity 00:04:00 Module 07: Label What You Can 00:03:00 Module 08: Move to Digital 00:03:00 Module 09: Clean Your Desk Off 00:03:00 Module 10: Multiple Inboxes 00:03:00 Module 11: Mailings 00:03:00 Module 12: Discard Dates 00:03:00 Module 13: Magazines 00:02:00 Module 14: File Weekly 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills

OverviewDon't be left behind in the world of Project Management. Learn to embrace Agile principles and software and lead the pack. This certificated Agile Practitioner Level 2course will tutor you in the expert use of Agile practises and learn how to harness the collective power of your team. If you are confused by the use or terminology of Kanban and Waterfall, this course delivers all of the training that you'll need to incorporate their methodologies into your working routines. By adopting these proven Project Management philosophies, you will rapidly see a change in your department's productivity and work ethics. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for?There is no experience or previous qualifications required for enrolment on this Agile Practitioner Level 2. It is available to all students, of all academic backgrounds.RequirementsOur Agile Practitioner Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace.Career pathHaving these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 28 lectures • 03:18:00 total length •Course Introduction: 00:11:00 •Agile Overview: 00:01:00 •Intro to Agile: 00:11:00 •The Agile Manifesto: 00:17:00 •Domains of Agile Practices: 00:16:00 •Summary: 00:02:00 •Understanding Lean Software Development: 00:01:00 •Lean Origins and Principles: 00:23:00 •Summary: 00:02:00 •Understanding Kanban: 00:01:00 •Kanban Origins: 00:09:00 •Six Core Practices of Kanban: 00:11:00 •Summary: 00:02:00 •Introduction to Scrum: 00:01:00 •Scrum Overview: 00:10:00 •Scrum Concepts and Principles: 00:14:00 •Scrum Processes: 00:06:00 •Summary: 00:01:00 •Understanding XP Software Development: 00:01:00 •Intro to Extreme Programming (XP): 00:10:00 •Extreme Programming (XP) Practices and Adoption: 00:07:00 •Summary: 00:02:00 •Other Agile Models: 00:01:00 •DSDM: 00:11:00 •Crystal: 00:06:00 •Feature Driven Development: 00:07:00 •Comparing Agile Methods: 00:09:00 •Summary: 00:05:00

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enroll in this course today to fast track your career ladder. Key Features of the Course: FREE Phone-Based Customer Service CPD-accredited certificate Get a free student ID card with Phone-Based Customer Service (£10 applicable for international delivery) Lifetime access to the Phone-Based Customer Service course materials The Phone-Based Customer Service comes with 24/7 tutor support Get instant access to this Phone-Based Customer Service course Learn Phone-Based Customer Service from anywhere in the world The Phone-Based Customer Service is affordable and simple to understand The Phone-Based Customer Service is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Phone-Based Customer Service course, it can be studied in your own time at your own pace. Career Path Having these various qualifications of Phone-Based Customer Service will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 hours total •Module 1: Introduction to Customer Service •Module 2: What's Different about Good Customer Service •Module 3: Customer Relationship Management •Module 4: Customer Service Communication Strategies •Module 5: Aspects of Phone Etiquette •Module 6: Building Rapport Over the Phone •Module 7: Inbound and Outbound Calls •Module 8: Active Listening and Managing Tough Callers •Module 9: Managing Interoffice Calls and Voicemail •Module 10: Problem Solving over the Phone •Module 11: Intra Organization Dealings •Module 12: Measuring Customer Service •Mock Exam - Phone-Based Customer Service •Final Exam - Phone-Based Customer Service •Order Your Certificate

Overview Learn to become a qualified domestic Gas Installer and light up a whole new world of business opportunities. This Level 2 Domestic Gas Course course will deliver all the essential skills and information you'll need to start in Gas Engineering and assure a lucrative future career. Written with the help of industry experts, you will be given 'hands-on' tests and assessments to perform, as well as substantial theoretical training. As a result, you will quickly learn the fundamental principles and concepts of safely installing gas fittings, and become a sought after asset in organisations. Alternatively, you can be guided towards starting your own qualified business. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 2 Domestic Gas Course. It is available to all students, of all academic backgrounds. Requirements Our Level 2 Domestic Gas Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 18 lectures • 04:25:00 total length •Module 01: Gas Legislation: 00:05:00 •Module 02: Gas Safety Regulations: 00:05:00 •Module 03: The Gas Safety (Installation and Use) Regulations 1998: 00:50:00 •Module 04: Overview of Gas: 00:15:00 •Module 05: Combustion: 00:05:00 •Module 6: Flues: 00:30:00 •Module 07: Ventilation: 00:15:00 •Module 08: Testing and Purging: 00:20:00 •Module 09: Unsafe Situations: 00:10:00 •Module 10: Commissioning and Servicing Of Gas: 00:05:00 •Module 11: Gas Fires Space Heaters, Open Flud Gas Fires Fan Flued, Room Sealed Heaters and Space Heaters: 00:30:00 •Module 12: Domestic Gas Cookers: 00:15:00 •Module 13: Gas Water Heaters: 00:15:00 •Module 14: Domestic Gas Boilers: 00:15:00 •Module 15: Pipework Installation: 00:10:00 •Module 16: LPG Supply and Installation: 00:10:00 •Module 17: Electrical Work on Gas Appliances: 00:10:00 •Assignment - Level 2 Domestic Gas Course: 00:00:00

Overview This comprehensive course on How to Create a Professional LinkedIn Profile will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This How to Create a Professional LinkedIn Profile comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this How to Create a Professional LinkedIn Profile. It is available to all students, of all academic backgrounds. Requirements Our How to Create a Professional LinkedIn Profile is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 17 lectures • 01:04:00 total length •Introduction: 00:03:00 •Why consider using LinkedIn as a business tool: 00:02:00 •Who should consider using LinkedIn as a business tool: 00:04:00 •The Prerequisites to building a Professional LinkedIn Profile: 00:04:00 •Understanding who your target audience or Most Important Viewer: 00:04:00 •Defining your keywords: 00:03:00 •Choose your style of writing your Professional LinkedIn Profile: 00:03:00 •An overview of the Top 10 Tips of creating a Professional LinkedIn Profile: 00:06:00 •The Primary Areas of a Professional LinkedIn Profile: 00:05:00 •Managing your Professional LinkedIn Profile Introduction Section: 00:03:00 •Writing your about section: 00:02:00 •Adding your work experience to your Professional LinkedIn Profile: 00:05:00 •Education, Licenses, Certifications & Volunteer areas of the LinkedIn Profile: 00:04:00 •The Skills section of your Professional LinkedIn Profile: 00:04:00 •See this live in LinkedIn: 00:06:00 •Closing Remarks: 00:06:00 •Assignment - How to Create a Professional LinkedIn Profile: 00:00:00