4393 Sales courses

Buyer's remorse is emotional regret after a purchase. Buyer's remorse is a natural human reaction emerging from a sense of caution and doubt over a decision. Understand the causes of buyer's remorse and how you could be in control to prevent buyer's remorse. Learning Objectives Explain the causes of buyer's remorse, Prevent buyer's remorse, Describe how to avoid seller's remorse Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Peak job performance and maintaining a positive attitude starts with having a suitable service disposition and strong interpersonal skills. Maintaining a positive attitude takes work-focusing on what's right, looking for solutions to problems instead of complaining, and having a positive 'expectancy' that things will improve. Discover how to stay involved and healthy coping mechanisms that help keep us physically and mentally healthy. Discover why Integrity and honesty are the foundations of trust, the root of service. Apply strategies for cultivating exceptional customer service character every day. Learning Objectives Describe suitability requirements for being an effective service provider, Explain the personal benefits of maintaining a positive attitude, Apply 17 tools for maintaining a positive, professional attitude Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The Fast-Moving Consumer Goods (FMCG) industry is a giant in the UK economy, contributing over £120 billion annually. It encompasses everything from food and drinks to toiletries and cleaning products. But how does this industry function? How can you build a successful career within it? This comprehensive FMCG training bundle equips you with the knowledge and skills to thrive in this fast-paced environment. This Training bundle covers every aspect of the FMCG industry. You'll gain insights into navigating the complexities of retail operations management, product development, and supply chain logistics. Explore quality control measures, strategic planning, and effective customer service techniques. Additionally, you'll delve into the ever-growing world of e-commerce and social media marketing, crucial for reaching modern consumers. But that's not all. When you enrol in Fast-Moving Consumer Goods (FMCG) Advanced Diploma Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Fast-Moving Consumer Goods (FMCG) Advanced Diploma Bundle: Course 01: Navigating the Fast-Moving Consumer Goods (FMCG) Industry Course 02: Understanding Retail Operations Course 03: Retail Management Skills Course 04: Inventory Management Course 05: Product Management Course 06: Supply Chain Management Course 07: Quality Manager Course 08: CSR Policies & Supply Chain Management Course 09: Logistic Management Course 10: Workplace Performance Management Course 11: Strategic Planning and Implementation Course 12: Warehouse Management Course 13: Quality Assurance Manager Course 14: Retail Customer Service & Effective Customer Targeting Course 15: Managing Change and Continual Improvement Course 16: Lean Production, Logistics and Supply Chain Management Training Course 17: Sales Skills Course 18: Managing Quality and Service Delivery Course 19: Social Media Marketing Course -The Step by Step Guide Course 20: Workplace Communication Management Course 21: E-Commerce: Complete Guide to Income Mastery Course 22: Brand Branding Course 23: Consumer Rights Certificate Course 24: Food Labelling Regulations Training Course 25: Good Manufacturing Practices (GMP) Certification Whether you're looking to enter the FMCG sector or seeking to advance your current position, this program offers the insights and practical skills you need to succeed. Enrol today! Learning Outcomes of Fast-Moving Consumer Goods (FMCG) Understand the key characteristics and dynamics of the FMCG industry. Master the principles of effective retail operations and management. Develop expertise in product and inventory management techniques. Implement robust quality control measures and ensure efficient supply chains. Craft effective communication and customer service strategies. Gain a competitive edge with the latest social media marketing tactics. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Fast-Moving Consumer Goods Get a free student ID card with Fast-Moving Consumer Goods Training program (£10 postal charge will be applicable for international delivery) The Fast-Moving Consumer Goods is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Fast-Moving Consumer Goods course materials The Fast-Moving Consumer Goods comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Navigating the Fast-Moving Consumer Goods (FMCG) Industry Module 01: Introduction To FMCG Industry Module 02: FMCG Marketing Strategies Module 03: Sales And Distribution In FMCG Module 04: Introduction To Retail Management Module 05: Retail Strategy Module 06: Retail Buying And Merchandising Module 07: Retail Pricing Module 08: The Importance Of Communicating With Customers Module 09: Retail Psychology Module 10: Negotiate The Right Deal With Suppliers Module 11: Develop Store Security Procedures Module 12: Retailing And E-Commerce In FMCG Module 13: International FMCG Market Module 14: FMCG Industry Trends And Future Module 15: Case Study - Coca-Cola_s Marketing Strategy Module 16: Consumer Rights Act Course 02: Understanding Retail Operations Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: The Sales Process and Dealing with Customers at the Checkout Module 04: Importance of Consumer Behaviour Module 05: The Importance of Communicating with Customers Module 06: Retail Psychology Module 07: Consumer Rights Act Course 03: Retail Management Skills Module 01: Introduction To Retail Management Module 02: Retail Strategy Module 03: Retail Buying And Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management In Retailing Module 06: The Sales Process And Dealing With Customers At The Checkout Module 07: Importance Of Consumer Behaviour Module 08: Taking Trends And Targeting Customers Effectively Module 09: The Importance Of Communicating With Customers Module 10: Choosing A Retail Location Module 11: Retail Psychology Module 12: Negotiate The Right Deal With Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills For Leading Your Team Module 15: Selling In Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety For Retail Stores Module 18: Consumer Rights Act =========>>>>> And 22 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*25 = £325) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals planning to enter the retail industry. Retail professionals aiming to enhance their skills and knowledge. Aspiring managers looking to learn about purchasing, commercial law, and purchase ledger. Anyone interested in gaining a comprehensive theoretical understanding of retail management. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Product Manager Supply Chain Analyst Retail Buyer Marketing Manager Customer Service Rep. Quality Control Specialist Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Customer satisfaction equals your performance, divided by customer expectations. Expectations change depending on the situation and customer conditioning. Discover how to manage product expectations and manage the four levels of customer expectations. Exceed customer expectations with the 6 F's. Learning Objectives Summarize a formula for improving customer satisfaction, Identify the 6 F's for exceeding customer expectations, Describe how to manage expectations through communication standards Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

By understanding and handling customer objections correctly, these can most of the time be turned into a purchase. Understand how to identify every prospect's value-driver-the primary value that will ultimately drive the decision to move forward. We will show you five steps for handling objections and show you why you should never overlook often hidden value-drivers such as gaining praise or being popular. Learning Objectives Describe the role of hidden Value-Drivers in making a sale, Implement the do's and don'ts of handling objections, Apply five steps to handling concerns Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Do you want to promote your skill as a salesman? Or do you want to increase the sales of your business? The course is designed for business owners and business employee so that they can develop good sales strategies for selling their services. Course Description: The purpose of a business is to sell a service or a product. As a result, proper selling or advertising methods help to grow the business. The course will show you the right knowledge about salesmanship. If you have a business or if you are working as an employee, the course will guide you the right selling procedures. As an employee, you will learn how to apply these skills in practical life. The course covers the necessary information regarding salesmanship that includes fundamentals of salesmanship, how to use simple language while selling, the perfect negotiation strategies, how to convince the clients, etc. Finally, the course will help you to sell your services. Course Highlights Salesmanship Online Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Salesmanship Online Diploma into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Salesmanship Online Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Salesmanship Online Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Salesmanship Online Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 The 7 Basic Requirements to Sell Anything to Anyone 01:00:00 The First Requirement -Sell Yourself, Use a Great Story 01:00:00 The Second Requirement -Creating the Undeniable Need 01:00:00 The Third Requirement - Stamping Your Authority 01:00:00 The Fourth Requirement -Creating the Sense of Urgency 01:00:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Sixth Requirement -Make a Commitment 00:30:00 The Seventh Requirement -Keep the Interest Factor Alive 01:00:00 What You Can Sell and What You Cannot - Some Taboos 00:30:00 Quest to Become Perfect in the Art of Salesmanship 01:00:00 Conclusion 00:15:00 Mock Exam Final Exam

Be balanced in your approach to delivering bad news. Deliver the information tactfully, balanced with directness or the 'meat' of the message. Understand how to use the sandwich approach in more sensitive matters: good news, bad news, good news. Think with your heart when delivering bad news. Your compassion will be appreciated. Learning Objectives Explain the pros and cons of direct and indirect communication, Apply three techniques for delivering bad news Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Customers with complaints want to be seen as right, feel special, treated fairly and be taken care of. We will show you how to ask questions and listen to fully understand the complaint. Acknowledge and agree with the customer's right to be upset and that a resolution needs to be reached. Learning Objectives Describe the special needs of customers with complaints, Apply four tips for managing customer complaints Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Difficult customers may not be angry, but difficult to work with for a variety of reasons. We will help you to determine the customer's difficult behavioral 'type' and work with an appropriate strategy. View challenging customers as an opportunity to shine, be your best, and set a great service example. Learning Objectives Describe seven types of difficult customers, Apply strategies for working with each type of difficult customer Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Unlock the secrets of sales success with our course, 'Increase Your Sales Through a Profitable Pricing Strategy.' Imagine navigating the competitive world of sales with a master key - a pricing strategy that not only differentiates your offerings but also maximizes profitability. This course embarks on this journey by first helping you carve out a unique competitive advantage. It's not just about pricing; it's about understanding your market position and leveraging it to your benefit. Each section is meticulously designed to transform the way you perceive pricing, moving away from conventional methods to innovative strategies that resonate with your business goals and customer expectations. Dive deeper into the art of pricing with a focus on competition and margins, where you learn to balance market demands with profitability. The course then guides you through the myriad factors influencing pricing, enabling you to make informed decisions that align with your business model and market dynamics. As you progress, you'll explore various pricing models, gaining the tools and insights to select the one that fits your business perfectly. This course doesn't just teach you how to set prices; it equips you with a strategic mindset to make pricing a key component of your sales success. Learning Outcomes Develop an understanding of creating a competitive advantage in the market. Learn to balance competitive pricing with profit margins. Gain insights into the factors influencing pricing decisions. Explore and evaluate different pricing models. Create a comprehensive and profitable pricing strategy for your business. Why choose this Increase Your Sales Through a Profitable Pricing Strategy course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Increase Your Sales Through a Profitable Pricing Strategy course for? Business owners seeking to enhance their pricing strategies. Sales and marketing professionals aiming to increase profitability. Entrepreneurs looking to establish competitive pricing. Managers responsible for pricing and revenue generation. Start-ups wanting to position their products effectively in the market. Career path Sales Manager: £25,000 - £50,000 Marketing Manager: £27,000 - £55,000 Business Development Manager: £28,000 - £60,000 Pricing Analyst: £24,000 - £40,000 Product Manager: £30,000 - £65,000 Revenue Manager: £26,000 - £52,000 Prerequisites This Increase Your Sales Through a Profitable Pricing Strategy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Increase Your Sales Through a Profitable Pricing Strategy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Creating a Unique Competitive Advantage Pricing Strategy Overview 00:03:00 What Price Communicates 00:05:00 Scenario-Based Pricing 00:02:00 Types of Pricing Strategies 00:02:00 What Investors are Looking for in Your Pricing Strategy 00:02:00 Test Your Pricing 00:01:00 The 3 Pricing Models 00:03:00 Guess The Pricing Model 00:03:00 Examples of Pricing Models 00:01:00 Case Study: T-Shirt Pricing 00:02:00 Section 02: Create a Profitable Pricing Strategy - Competition and Margins Common Pricing Strategy Mistakes 00:02:00 5 Key Steps to Pricing Strategy 00:01:00 Researching Your Market 00:05:00 Case Study: Researching the Competition 00:03:00 Know Your Margins 00:10:00 Average Industry Margins 00:02:00 Section 03: Create a Profitable Pricing Strategy - Price Influencers Pricing Influencers Explained 00:02:00 Pricing Variable 1 - Competition 00:01:00 Pricing Variable 2 - Demand 00:02:00 Pricing Variable 3 - First of a Kind 00:02:00 Pricing Variable 4 - Uniqueness 00:03:00 Pricing Variable 5 - Scarcity 00:02:00 Pricing Variable 6 - Quality 00:03:00 Pricing Variable 7 - Margin 00:02:00 Pricing Variable 8 - Customer Perception of Value 00:02:00 Scoring Your Pricing Influencers 00:04:00 Section 04: Create a Profitable Pricing Strategy - Pricing Models Cost-Based Pricing Pros and Cons 00:03:00 Market-Based Pricing Pros and Cons 00:04:00 Value-Based Pricing Pros and Cons 00:05:00 Choosing a Pricing Model 00:02:00 Common Mistakes in Pricing 00:02:00 Setting Your Price: Case Study 00:03:00 Support Materials Resource - Increase Your Sales Through a Profitable Pricing Strategy 00:00:00