4393 Sales courses

Negotiation is necessary when a buyer and seller can't agree. Understand the two strategies to negotiate and how to use a variety of techniques to increase your personal negotiating power. We will unpack each step of the negotiation process and guide you through all you need to know to master any negotiation. Learning Objectives Define key negotiation concepts, Explain how negotiations may be used to resolve conflict, Identify opportunities for negotiation, Apply two win-win negotiation strategies Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Etiquette is a set of social behavioral requirements, created over time to give structure to the way to interpersonal rapport and manners are the core of etiquette. Discover the various behaviors involved in mastering manners and we will share the golden rule with you. Go above and beyond customer expectations by using the 6 F's. Learning Objectives Explain why rapport is important, Summarize the cost of poor etiquette, Apply Chart's customer care model, Exceed customer expectations by implementing the 6 F's Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

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🛍️ Store Assistant Training Course Overview: Excelling in Retail Excellence Ready to embark on a rewarding journey in the retail industry? Our comprehensive 'Store Assistant Training Course' is crafted to equip you with the skills and knowledge essential for success in the dynamic world of retail. From store operations to customer service, this course covers it all to transform you into a proficient and customer-focused store assistant. 🎓 Module 1: Introduction to Retail Industry Begin your retail adventure with a deep dive into the vibrant and ever-evolving retail landscape. Understand the key players, market trends, and the fundamental principles that shape the industry. Get ready to navigate the exciting challenges of retail with confidence. 🏢 Module 2: Store Operations Uncover the inner workings of a retail store, from inventory management to merchandising and beyond. Learn the art of effective organization and optimization of store spaces to create a seamless and customer-friendly shopping environment. 🛒 Module 3: Product Knowledge Become a product expert! This module focuses on enhancing your knowledge about the products you sell. From features and benefits to understanding customer needs, gain the expertise to assist customers in making informed purchasing decisions. 💰 Module 4: Sales Techniques Refine your sales skills and discover the art of persuasion. Explore effective sales techniques, including upselling and cross-selling strategies, to maximize revenue and provide customers with a personalized shopping experience that keeps them coming back. 🤝 Module 5: Customer Service Elevate your customer service game to new heights. Understand the importance of building strong customer relationships, handling inquiries, and resolving issues with a smile. Learn to exceed customer expectations and create a positive and lasting impression. 🌟 Why Choose Our Store Assistant Training Course? Practical Learning: Hands-on exercises and real-world scenarios for practical skill development. Industry-Relevant Content: Stay updated on the latest trends and customer expectations in the retail sector. Experienced Instructors: Learn from seasoned retail professionals with a wealth of industry knowledge. Career Advancement: Open doors to diverse opportunities within the retail industry. 🛒 Enroll Now and Transform Your Retail Career! Don't miss the chance to embark on a fulfilling career as a skilled store assistant. Our Store Assistant Training Course is designed to equip you with the expertise needed to excel in the competitive retail landscape. Enroll now and unlock the keys to success in this dynamic and customer-centric industry! Course Curriculum Module 1_ Introduction to Retail Industry. Introduction to Retail Industry. 00:00 Module 2_ Store Operations. Store Operations. 00:00 Module 3_ Product Knowledge. Product Knowledge. 00:00 Module 4_ Sales Techniques. Sales Techniques. 00:00 Module 5_ Customer Service. Customer Service. 00:00

There are two levels of rapport: transactional and relational. Discover the three skills for building instant rapport and the goal of transactional rapport. Discover the technique to turn small talk into SMART talk and increase the emotional connection. Understand how to maintain good relations for long term business. Learning Objectives Discover two levels of rapport, Apply three skills for building instant rapport when time is short, Utilize five tips for working with names, Explain how to turn small talk into SMART Talk Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Call escalation is including others in facilitating the resolution of a customer request. It may take place in person, on the phone, or through electronic communication. We will show you four steps in handling customer issues and call escalation. Learning Objectives Explain when call escalation is appropriate, Apply CORE™ steps for effectively facilitating an escalated call Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Do you want to learn how to write copy that sells? If so, then you've come to the right place. In this Simple Copywriting Secrets course, you'll learn the simple secrets of copywriting that can help you write killer sales copy that will convert more leads and sales. In this comprehensive course, you will learn about the four key elements of powerful sales copy. You will gain a deep understanding of how to craft compelling messages that resonate with your target audience. From the very beginning, you'll learn the fundamentals of copywriting and discover how simple techniques can make your copy more efficient and effective. Throughout the course, you'll be guided step-by-step through a structured curriculum. We will cover essential topics such as writing a copywriting brief, turning features into highly-desirable benefits, crafting attention-grabbing headlines, and creating irresistible calls to action. Each lesson is accompanied by interactive worksheets that will boost your learning and help you apply the concepts to real-world scenarios. By the end of the Simple Copywriting Secrets course, you'll have mastered the art of wrapping up your sales copy and finalising it with a comprehensive checklist. This will ensure your messaging is on point and ready to generate exceptional results. With valuable resources at your fingertips, you'll have the tools and knowledge to elevate your copywriting skills to new heights. Don't miss this opportunity to become a copywriting maestro! Enrol in the Simple Copywriting Secrets: How to Write Killer Sales Copy course today and start earning by writing copy that sells! Here's what you'll learn in this course: The four key elements of powerful sales copy How to write a copywriting brief How to turn features into benefits How to write gangbuster headlines How to write irresistible calls to action How to write clear and concise copy How to use persuasive language How to create a sense of urgency How to overcome objections Who is this course for? This Simple Copywriting Secrets course is for anyone who wants to learn how to write killer sales copy. Whether you're a business owner, a marketer, or a freelancer, this course will give you the skills you need to write copy that converts. What will you get out of this course? By the end of this Simple Copywriting Secrets course, you'll be able to: Write clear and concise copy that gets results Turn features into benefits that your target audience will care about Write gangbuster headlines that grab attention Write irresistible calls to action that get people to take action Overcome objections and close more sales Career Path Upon completion of this course, you can pursue many career paths, such as: Copywriter: £25,000 - £35,000 per year Content Marketing Specialist: £30,000 - £45,000 per year Marketing Manager: £40,000 - £60,000 per year Creative Director: £60,000 - £100,000+ per year Freelance Copywriter: £30 - £100+ per hour Entrepreneur (Copywriting Agency/Consultancy): Six-figure incomes and beyond Enrol today and start writing copy that sells! Certification After studying the course materials of the Simple Copywriting Secrets: How to Write Killer Sales Copy there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Prerequisites This Simple Copywriting Secrets: How to Write Killer Sales Copy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Simple Copywriting Secrets: How to Write Killer Sales Copy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.     Course Curriculum Introduction Introduction to the Four Key Elements of Powerful Sales Copy 00:04:00 What Is Copywriting 00:02:00 How Simple Techniques Help Create Super-Efficient CopyHow Simple Techniques Help Create Super-Efficient Copy 00:01:00 Copywriting Brief Lesson 1 How to Write a Copywriting Brief 00:01:00 Worksheet 1 Copywriting Brief 00:04:00 Features and Benefits Lesson 2 How to Turn Features into Highly-Desirable Benefits 00:02:00 Worksheet 2 Features and Benefits 00:03:00 Headlines Lesson 3 How to Write Gangbuster Headlines 00:02:00 Worksheet 3 Headlines 00:08:00 Calls to Action Lesson 4 How to Write Irresistible Calls to Action 00:05:00 Worksheet 4 Calls to Action 00:02:00 Wrap-Up Lesson 5 Wrap Up Your Sales Copy 00:01:00 Worksheet 5 Wrap-Up 00:07:00 Before You Go Finalise Your Copy with the Checklist 00:01:00 Resources Resources - Simple Copywriting Secrets: How to Write Killer Sales Copy 00:00:00 Assignment Assignment - Simple Copywriting Secrets: How to Write Killer Sales Copy 00:00:00

Register on the Sales Leadership Training today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Sales Leadership Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge. Course Content Introduction Promotional video 00:03:00 Introduction 00:05:00 Don't buy this unless 00:03:00 What are we, if not salespeople? 00:04:00 Good and bad salespeople 00:04:00 Commercial realities 00:04:00 Dysfunctional selling has led to dysfunctional buying 00:03:00 Who is your 'Avatar'? 00:05:00 Your customer's journey 00:05:00 Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 2 lecture 1: Introduction to ASK 00:05:00 Section 2 Lecture 2: The Marketing Function 00:06:00 S2 L3 The Hunter 00:06:00 S2 L4 Referrals 00:06:00 S2 L5 How your marketing 'lands' with your customer 00:05:00 S2 L6 Leveraging your contacts 00:04:00 Section 3 The 'S' of A.S.K. - SERVING S3 L1 00:04:00 S3 L2 The Decision Making Unit (DMU) 00:04:00 S3 L3 The value of VALUE 00:05:00 S3 L4 00:06:00 S3 L5 Customer Care - a conversation (not a 'sale') 00:07:00 S3 L6 00:04:00 S3 L7 00:04:00 S3 L8 How to get back IN with a client 00:06:00 Section 4 The K of A.S.K S4 L1 Introduction the the K or KEEP element 00:06:00 S4 L2 Your authority 00:05:00 S4 L3 00:06:00 S4 L4 NON sales contact 00:05:00 S4 L5 Why ASKING for referrals works so well 00:04:00 Section 5 ...And lastly... S5 L1 00:01:00 Assignment Assignment - Sales Leadership Training 4 days, 22 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Think of a presentation organized as parts of a body: head and eyes, body, legs, and feet. We will guide you to select and outline supporting materials for each main point. Discover how to prepare your introduction and summary to deliver your main points. Your opener and close are the most impactful parts of your presentation. Learning Objectives Explain how to create a presentation using four parts of the "presentation body", Prepare effective visuals, transitions, introductions, and summaries, Write compelling openers, Recommend a closing call to action Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams