4393 Sales courses

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 2 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about freelance writing Understand the core competencies and principles of freelance writing Explore the various areas of freelance writing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert freelance writer Freelance Writing Masterclass Course Master the skills you need to propel your career forward in freelance writing. This course will equip you with the essential knowledge and skillset that will make you a confident freelance writer and take your career to the next level. This comprehensive freelance writing course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this freelance writing course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective freelance writing practice and equip you with the essential skills, confidence and competence to assist you in the freelance writing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in freelance writing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for freelance writer or for people who are aspiring to specialise in freelance writing. Enrol in this freelance writing course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive freelance writing course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this freelance writing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This freelance writing course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This freelance writing course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This freelance writing course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Freelance Writing Freelance Writing For Beginners - Promotional 00:02:00 Freelance Writing For Beginners - Introduction 00:07:00 Freelance Writing For Beginners - Word Processors 00:06:00 Freelance Writing For Beginners - Proofreading 00:05:00 Freelance Writing For Beginners - Communication 00:05:00 Freelance Writing For Beginners - SEO Articles 00:08:00 Freelance Writing For Beginners - Sales Copy 00:07:00 Freelance Writing For Beginners - Press Release 00:06:00 Freelance Writing For Beginners - Book Blurbs 00:05:00 Freelance Writing For Beginners - Movie Pitch 00:08:00 Freelance Writing For Beginners - eBooks 00:06:00 Freelance Writing For Beginners - Your Profile 00:08:00 Freelance Writing For Beginners - Winning Proposals 00:05:00 Freelance Writing For Beginners - Conclusion 00:02:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Social Media Strategy and Marketing Course Online Master the skills you need to propel your career forward in social media marketing. This course will equip you with the essential knowledge and skillset that will make you a confident social media marketer and take your career to the next level. This comprehensive social media strategy and marketing course online course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this creating a social media strategy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective social media marketing practice and equip you with the essential skills, confidence and competence to assist you in the social media marketing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in social media marketing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for social media marketer or for people who are aspiring to specialise in social media marketing. Enrol in this social media strategy and marketing course online course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive social media strategy and marketing course online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this social media marketing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This social media strategy and marketing course online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This social media strategy and marketing course online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This social media strategy and marketing course online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Creating a Social Media Strategy Introduction to the Course 00:02:00 Why Social Media Marketing is Important For Your Business 00:13:00 Social Media Terminology 00:04:00 How To Create an Internet Marketing System That Will Generate Sales 00:22:00 How to Find Sources For Great Posts 00:04:00 How To Create A Social Media Calendar 00:08:00 Elements for the Perfect Posts 00:07:00 How to Create Standard Social Media Messages 00:14:00 How to Stay in Touch With Your Followers 00:13:00 How to Evaluate Your Social Media Campaigns 00:11:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

An affordable way to master the skills of API documentation writing Cherryleaf’s popular online training course teaches you how the keys skills of writing and managing an API developer portal. You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors/Writers wanting to understand APIs and how to write documentation for them. Recommended by the ASTC This course is recommended by The Australian Society for Technical Communication and The Technical Communicators Association of New Zealand to their members. It’s a great way to maintain the Continuing Professional Development (CPD) required by technical communication societies. Why attend this course? We use publicly accessible APIs, as part of this course. We also show examples of developer portals from the DevPortal awards, Google, Microsoft, and others. No programming experience is required. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors wanting to understand APIs and how to write documentation for them. Technical information The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. You can download the course handouts. You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store. You can preview some of the course modules. There are a few free applications that you’ll be using, which you’ll need to install these before you start the course. Billing information You can pay by credit/debit cards or PayPal. The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the “Merchant of Record”, and receipts contain their VAT number. Need to train your whole team? If you have five or more people who you would like to take the course, we can offer a group booking option. Delegates get access for 12 months. Contact us for details. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Creating API documentation and developer portals (beta) Introduction (4:52) What is an API? (23:39) Using an API (23:28) How APIs are created (1:24) Authentication and accreditation (17:53) What documentation should I write? (17:12) The Overview section (7:04) The Concepts section (2:16) The Getting Started section (5:43) The API Reference section (2:20) Writing the API reference by hand (12:31) Cookbooks (3:46) Tutorial/Colab/Code labs (3:27) One-pagers (1:23) The Case Study section (2:21) The FAQs/Troubleshooting section (2:08) Cheat sheets (2:25) Release notes (Changelog) (2:22) Other content (3:13) Onboarding (2:11) Writing code samples (5:56) Documentation - summary (1:18) Design patterns in developer portals (14:52) Authoring tools for API documentation (37:33) Managing an API documentation project (17:53) Summary (2:58) Frequently Asked Questions When does the course start and finish? art and when you finish.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund for the current month and/or the previous month.

Deal Price is Active; Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Xero Accounting & Bookkeeping Course might help you get there! Expand your expertise with high-quality training - study the Xero Accounting & Bookkeeping and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Level 7 Xero Accounting & Bookkeeping course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development and career progression related to Xero Accounting & Bookkeeping substantial and easier than ever! The Xero Accounting & Bookkeeping course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new Xero skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Xero Accounting & Bookkeeping course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Xero Accounting & Bookkeeping course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the Xero course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your Xero learning journey straight away with this Xero Accounting & Bookkeeping course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD QS Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Xero Accounting & Bookkeeping Course Module 01: Introduction Module 02: Getting Started Module 03: Invoices and Sales Module 04: Bills and Purchases Module 05: Bank Accounts Module 06: Products and Services Module 07: Fixed Assets Module 08: Payroll Module 09: Vat Returns Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Level 7 Xero Accounting & Bookkeeping course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Level 7 Xero Accounting & Bookkeeping course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Transcription course, you will receive a CPD accredited certificate that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Xero Accounting & Bookkeeping course. This course is open to everybody. This Xero accounting software training program has been created to develop your Xero accounting skills and the overall understanding of the software. It has no association with Xero Limited and operates independently. Please note, that the certificate you receive upon completion is CPD accredited and not an official Xero certification. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPD QS Digital certificate - £10 Level 7 Xero Accounting & Bookkeeping Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Xero Accounting & Bookkeeping course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Transcription course, you will receive a CPD QS accredited certificate that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

This very practical one-day programme provides participants with the skills and knowledge required to be an effective member of the procurement team and to enable them to procure a wide range of resources for the organisation, in a compliant and cost-effective manner. It also empowers them to be able to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the basic concepts of good procurement practice Apply a range of tools and techniques for developing scopes of work and specifications Apply various methods to select and evaluate suppliers Develop robust contract award strategies Appreciate the commercial importance of effective procurement and opportunities to reduce cost and add value Develop appropriate procurement strategies depending on risk and value Appreciate the legal aspects of procurement 1 Welcome Introductions Aims and objectives Plan for the day 2 The basics of procurement The concept of total cost of ownership v price The procurement cycle The roles of the customer and the contractor Impact upon profit 3 Specification process Importance of effective specifications Specification development process Types of specification Team approach Use of performance specifications Early supplier involvement (ESI) / early contractor involvement (ECI) 4 Quality Concepts and practices Defining 'fit for purpose' Conformance to requirements Compliance to standards Role of the supplier Quality assurance tools and techniques 5 Procurement methods RFP RFQ ITT Negotiated procurement Strategic partnerships Outsourcing 6 Tendering How to undertake a formal tendering process Business case to award Critical stages in the process Risks and benefits 7 Tender evaluation How to undertake a quotation analysis Tools of analysis Use of VFM models Role of the customer Comparisons around cost, quality, and delivery 8 Supplier selection and evaluation Developing critical selection criteria Using the 10Cs model Importance of effective selection process Weighting systems Importance of validity and evidence 9 Capital equipment procurement Life cycle cost issues Payback calculations Compatibility issues Maintenance and training issues After-sales support 10 Supplier relationships Corporate social responsibility issues Communication 360 feed-back Open and ethical Initial understanding Clear and fair terms and conditions 11 Close Review of key learning points Personal action planning

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This online course will provide you with a comprehensive understanding of the YouTube marketing strategies and the techniques used to rank better on YouTube. You will also know how to get more subscribers on YouTube and make your channel a popular one. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the guidelines for YouTube marketing. Learn to enhance the views on your Youtube videos. Learn to perform SEO for YouTube marketing. Develop a solid foundation of YouTube marketing techniques. Know how to go viral on YouTube. Learn to increase the number of subscribers on your YouTube channel. Understand the importance of YouTube Marketing. Know strategies to improve your YouTube marketing campaign. Get acquainted with the complete process of enhancing your YouTube ranking. Why YouTube Marketing Course right for you? This expert-designed YouTube Marketing course online is for those who want to understand the process of using YouTube for marketing. You will learn to improve your youtube ranking and increase your YouTube views by taking this best youtube marketing course online. You will also understand to perform SEO to boost your YouTube ranking. This YouTube Marketing course online will also introduce you to more advanced skills to better understand this field. By the end of the course, you will develop the skills required to enhance your YouTube marketing campaign and strengthen your knowledge in YouTube marketing. YouTube Marketing Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Prof. Paul Course Intro Prof. Paul Course Introduction How To Get More YouTube Views - Main Course How To Get More YouTube Views How To Go Viral On You Tube How To Increase YouTube Views & Watchtime Great Video Ranking Tips Secret To Getting YouTube Views Likes & Subsribers Guru Secret - CPA Profits Secrets Of Ranking YouTube Videos SEO White Papers for YouTube Ranking & Suggested Videos TubeBuddy Tutorial Finding Great Keywords for Maximum Success YouTube Ranking-Video Description SEO Youtube Ranking - Turning Keywords Into The Description Getting in Suggested YouTube Videos Youtube Ranking - Syndiwre Synlab YouTube Ranking - Live Event Blaster 2 Youtube Ranking - Translations For More Views And Sales Special Bonuses Get More YouTube Views - Sharree Bonus - PilotPoster Who should take this course? This comprehensive YouTube marketing course online is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of video marketing. Entry Requirements There are no academic entry requirements for this YouTube marketing course online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This YouTube marketing course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Course Overview: Embark on a transformative journey to real estate with our esteemed Diploma in Real Estate. This comprehensive course empowers individuals like you with the knowledge and skills necessary to thrive in the dynamic property market. Delve into the intricacies of real estate investing, property management, and the legal frameworks that govern the industry.This comprehensive course spans a broad range of topics, from 'What Is Real Estate Investing?' and 'Basic Rental Properties' to 'Investment Purchase Procedure' and 'Property Management.' Furthermore, it provides an in-depth exploration of the UK legal system and investment structures, ensuring that learners are well-equipped to navigate the complexities of the real estate market.Enrol now in the Diploma in Real Estate course and take the first step towards building a thriving career in the dynamic world of real estate investing. Key Features of the Course: Comprehensive curriculum covering essential topics such as property investment, customer service, and marketing strategies. Flexible learning schedule with 24/7 access to course materials and resources. Dedicated learning assistance is available round the clock to address your queries and provide guidance. Who is This Course For? This Diploma in Real Estate is ideal for individuals passionate about real estate and seeking to embark on a successful career in the industry. Whether you are a recent graduate, an aspiring entrepreneur, or a seasoned professional looking to diversify your skill set, this course will provide you with the necessary knowledge and expertise to excel in real estate. What You Will Learn: Firstly, you will explore effective property investment strategies that will enable you to identify lucrative opportunities and make informed investment decisions. You will learn how to evaluate market trends, assess property values, and analyse risk factors to maximise investment returns.Customer service is a crucial aspect of the real estate industry, and this course will equip you with the best practices to ensure client satisfaction. You will learn how to communicate effectively with clients, manage their expectations, and provide exceptional service throughout the buying, selling, and renting processes. Understanding the legal frameworks is vital for any real estate professional, and this course will provide you with the necessary knowledge of the legal system and regulations regarding property transactions. You will learn about different types of investment structures, commercial leases, title and registration processes, and critical legislations that govern the industry. Furthermore, you will delve into real estate marketing strategies that will help you attract potential buyers and tenants. From digital marketing techniques to effective property showcasing, you will learn how to create compelling marketing campaigns that generate interest and drive sales. Why Enrol in This Course: This Diploma in Real Estate has recently been updated to incorporate industry trends and best practices, ensuring you gain the most up-to-date knowledge. Moreover, the course focuses on providing necessary skills that can be applied in real-world scenarios, allowing you to excel in the field of property investment and management. Requirements: There are no specific prerequisites for this course. However, a basic understanding of business concepts and an interest in real estate will benefit optimal learning. Career Path: Upon completing this course, you will get edges in various rewarding career paths within the real estate industry. Some sought-after professions include Property Manager, Real Estate Agent, Investment Analyst, Property Developer, Leasing Consultant, Mortgage Advisor, and Property Valuer. Salaries in these roles range from £25,000 to £60,000+ per annum, depending on experience and location. Certification: Upon completing the Diploma in Real Estate, you will receive a CPD certificate, further validating your expertise and enhancing your professional prospects in the real estate sector. Course Curriculum 5 sections • 48 lectures • 18:00:00 total length •What Is Real Estate Investing?: 00:30:00 •Basic Rental Properties: 00:30:00 •Why invest in property?: 00:30:00 •Investment After Brexit: 00:15:00 •Recent Housing Market Developments: 00:15:00 •Managing Client Expectation: 00:15:00 •Best Practices of Customer Service: 00:15:00 •Customer Life Cycle: 00:15:00 •Tenant Retention: 00:30:00 •Real Estate Marketing: 00:30:00 •An Introduction to the UK legal system: 00:15:00 •Different Types of Investment Structures: 00:15:00 •Commercial Leases: 00:15:00 •Title & Registration: 00:15:00 •Finance in Real Estate: 00:15:00 •Investment Purchase Procedure: 00:15:00 •Acquisition Costs: 00:15:00 •Land Usage: 00:15:00 •Planning & Environment: 00:15:00 •Investment Structure & Key Legislations: 00:15:00 •What is Property Development?: 00:15:00 •The Players in the Property Market: 00:30:00 •The Risks of Property Development: 00:15:00 •The Stages of a Property Development: 00:30:00 •Site Identification and Acquisition: 00:15:00 •Property Management: 00:30:00 •Selecting The Best Properties: 00:30:00 •Leasing Instead Of Selling: 00:30:00 •Buyers Interest: 00:15:00 •Be Zone Conscious: 01:00:00 •Home Loans: 00:15:00 •Knowing When You're Ready To Buy: 00:15:00 •Is Your Lake Home For Sale?: 01:00:00 •Living The Waterfront Lifestyle Every Day: 00:15:00 •How To Locate Waterfront Property Rentals: 00:15:00 •Real Estate Front: 00:15:00 •How To Maintain Waterfront Property: 00:30:00 •All About Real Estate Clients: 00:15:00 •Real Estate Evaluation: 00:15:00 •Are You Ready To Buy Your First Property?: 00:30:00 •Finding The Actual Real Estate For Sale: 01:00:00 •Home Shopping: The Smart Way: 00:30:00 •How Much Land Do You Need?: 00:15:00 •Real Estate Investments: 01:00:00 •Manufacturing Real Estate Numbers: 00:15:00 •Waterfront Real Estate: 00:15:00 •Purchasing A Home Beside A Lake: 00:15:00 •Fundamentals of Real Estate Development: 00:00:00