4482 Sales courses delivered Online

Do you know what is the project manager's responsibilities during the implementation? We will help you to implement and understand what the vital components of a successful launch are are. How do you run effective meetings? How do you control work in progress? Let us help you to understand these questions and unpack the four roles of a project manager in review meetings. You will experience conflict during the project and we will teach you how to resolve any conflict you will experience. Learning Objectives Explain the project manager's responsibilities, Apply 10 tips for leading project success, Control work progress, Negotiate for resources, Apply five strategies for resolving conflict Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Overview  Get instant knowledge from this bite sized Retail Management Part -2 (Customer Centered Retailing) course. This course is very short and you can complete it within a very short time. This Retail Management Part -2 (Customer Centered Retailing) course will get in depth ideas of customer management in retail business. You will learn communication techniques, customer behaviour, customer targeting techniques and more. Enrol in this course today and start your instant first step towards retail management. Learn faster for instant implementation.  Learning Outcome  Key techniques of customer communication Key strategies of sales process Learn how to deal with customers effectively Learn about consumer right act How Much Retail Manager Earn Senior - £34,000(Appx.) Mid Career - £31,000(Appx.) Starting - £28,ooo(Appx.) Requirements Our Retail Management Part-2 (Customer-Centered Retailing) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Part - 2 (Customer-Centered Retailing) Module 01: The Importance of Communicating with Customers 00:18:00 Module 02: Importance of Consumer Behaviour 00:12:00 Module 03: Taking Trends and Targeting Customers Effectively 00:11:00 Module 04: The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 05: Consumer Rights Act 00:15:00 Assignment Assignment - Retail Management Part-2 (Customer-Centered Retailing) 00:00:00

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Feedback is the fastest intervention to performance improvement. If done effectively, it can be highly motivating and play a critical role in employee development. You will understand the benefits of effective feedback including accelerated learning, improved performance, enhanced relationships and increased self-esteem. You will understand why you should avoid being judgmental and you will be able to identify behavioral gaps. We will elaborate why you need to be specific, impartial during feedback. You will be introduced to a 'feed-forward' process that will be extremely powerful for you in the future. Learning Objectives Summarize the criteria for ineffective and effective feedback, Deliver two types of effective feedback, Explain how to effectively receive feedback Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Feeling Stuck in Your Career? The Building Your Personal Brand for Business & Entrepreneurship Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Building Your Personal Brand & Entrepreneurship bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Building Your Personal Brand for Business & Entrepreneurship Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Building Your Personal Brand & Entrepreneurship bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Building Your Personal Brand for Business & Entrepreneurship bundle on your job life and career growth! This Building Your Personal Brand for Business & Entrepreneurship Bundle Comprises the Following CPD Accredited Courses: Course 01: Branding Your Business Course 02: Branding Fundamentals for New Business Course 03: Business Startup Course 04: Advanced Pitching for Startups Course 05: Developing Strategic Executive Management Course 06: How to Produce a Creative Marketing Strategy Course 07: Creating and Branding with Canva for Beginners Course 08: Creating and Branding with Canva Advanced Level Course 09: Customer Relationship Management (CRM) Course 10: Win Customers Efficiently: Customer Service Diploma Course 11: Know Your Customer (KYC) Course 12: Social Media and Advertising Course 13: LinkedIn Marketing for Business Course 14: Youtube Marketing Strategy Course 15: Facebook Marketing Strategy for Business Course 16: Business Management and Finance Course Course 17: Communication Masterclass Building Strong Relationships Course 18: Learn to Identify and Solve Business Problems Course 19: Risk Assessment & Management Diploma Course 20: How To Do Keyword Research For SEO & Ranking On Google Course 21: Social Media Strategy for Business Course 22: Learn to Optimize Results With Facebook Analytics Course 23: Business Development & Sales Course 24: Sales & Selling Management Course Course 25: Consumer Rights Awareness Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Building Your Personal Brand for Business & Entrepreneurship Bundle, you will gain the following: CPD QS Accredited Proficiency with this Building Your Personal Brand & Entrepreneurship Bundle After successfully completing the Building Your Personal Brand & Entrepreneurship bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Building Your Personal Brand & Entrepreneurship Bundle The online test with immediate results You can study and complete the Building Your Personal Brand & Entrepreneurship bundle at your own pace. Study for the Building Your Personal Brand & Entrepreneurship bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Building Your Personal Brand for Business & Entrepreneurship bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Building Your Personal Brand & Entrepreneurship bundle, a comprehensive, complete collection of 30 courses. Each course in the Building Your Personal Brand & Entrepreneurshipbundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Building Your Personal Brand & Entrepreneurship bundle offers the flexibility and convenience to learn at your own pace. Make the Building Your Personal Brand & Entrepreneurship package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Building Your Personal Brand for Business & Entrepreneurship is perfect for: Expand your knowledge and skillset for a fulfilling career with the Building Your Personal Brand & Entrepreneurship bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Building Your Personal Brand & Entrepreneurship bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Building Your Personal Brand & Entrepreneurshipbundle. Learn on your schedule, in the comfort of your home - the Building Your Personal Brand & Entrepreneurship bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Building Your Personal Brand & Entrepreneurship bundle. Certificates CPD Certificates Digital certificate - Included

Feeling Stuck in Your Career? The E-commerce, Digital Marketing, SEO & Advertising Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Ecommerce, Digital Marketing, SEO & Advertisingbundle provides an engaging learning experience, helping you learn skills across various disciplines. With Ecommerce, Digital Marketing, SEO & Advertising Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Ecommerce, Digital Marketing, SEO & Advertisingbundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Ecommerce, Digital Marketing, SEO & Advertisingbundle on your job life and career growth! This E-commerce, Digital Marketing, SEO & Advertising Bundle Comprises the Following CPD Accredited Courses: Course 01: E-commerce Management Beginner to Advanced Course 02: Building E-Commerce Applications with Express Course 03: Digital Marketing Starting an Online E-Commerce Store Course 04: E-Commerce: Complete Guide to Income Mastery Course 05: Crash Course on E-commerce Security Course 06: Use Pinterest To Promote Your eCommerce Store Course 07: Digital Marketing for Beginners to Advanced Course 08: Digital Marketing - Growth Hacking Techniques - Online Course Course 09: Social Media and Advertising Course 10: Complete Online Marketing & Advertising Course Course 11: Video Marketing Strategy Course 12: TikTok Marketing for Business Course 13: LinkedIn Marketing for Business Course 14: Youtube Marketing Strategy Course 15: Facebook Marketing Strategy for Business Course 16: SEO - Search Engine Optimisation Course 17: Introduction to Data Analytics with Tableau Course 18: Affiliate Marketing Business Essentials Course 19: SAP Controlling (CO) - Product Costing S4HANA Course 20: Quality Management Course 21: Customer Service - Representative Course 22: Business Development & Sales Course 23: Sales & Selling Management Course Course 24: Consumer Rights Awareness Course 25: Business English and Communication Course 26: Learn to Make a Fresh Start in Your Life Course 27: Motivation - Motivating Yourself & Others Course 28: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 29: Decision-Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? Upon completion of this online Ecommerce, Digital Marketing, SEO & AdvertisingBundle, you will gain the following: CPD QS Accredited Proficiency with this E-commerce, Digital Marketing, SEO & Advertising Bundle After successfully completing the Ecommerce, Digital Marketing, SEO & Advertising bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Ecommerce, Digital Marketing, SEO & Advertising Bundle The online test with immediate results You can study and complete the Ecommerce, Digital Marketing, SEO & Advertising bundle at your own pace. Study for the Ecommerce, Digital Marketing, SEO & Advertising bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Ecommerce, Digital Marketing, SEO & Advertising bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Ecommerce, Digital Marketing, SEO & Advertising bundle, a comprehensive, complete collection of 30 courses. Each course in the Ecommerce, Digital Marketing, SEO & Advertisingbundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Ecommerce, Digital Marketing, SEO & Advertising bundle offers the flexibility and convenience to learn at your own pace. Make the Ecommerce, Digital Marketing, SEO & Advertising package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The E-commerce, Digital Marketing, SEO & Advertising is perfect for: Expand your knowledge and skillset for a fulfilling career with the Ecommerce, Digital Marketing, SEO & Advertising bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Ecommerce, Digital Marketing, SEO & Advertising bundle. Discover your passion or explore new career options with the diverse learning opportunities in the e-commerce, Digital Marketing, SEO & Advertising bundle. Learn on your schedule, in the comfort of your home - the Ecommerce, Digital Marketing, SEO & Advertising bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Ecommerce, Digital Marketing, SEO & Advertising bundle. Certificates CPD Certificates Digital certificate - Included

10 in 1 Retail Management Bundle The retail industry is a dynamic and exciting field with plenty of opportunities for growth and advancement. As a retail manager, you'll be responsible for overseeing the day-to-day operations of a store or chain of stores. This includes everything from hiring and training staff to managing budgets and developing marketing campaigns. You'll also need to be able to analyse customer data and make informed business decisions based on that information. But it's not all about the numbers. As a retail manager, you'll also need to be a strong leader and motivator, able to inspire your team to deliver excellent customer service and drive sales. And with the rise of e-commerce, you'll need to be able to adapt to changing technologies and trends in the industry. If you're ready for a challenging and rewarding career, retail management could be the perfect fit for you. With the right skills and knowledge, you'll be able to lead your team to success and make a real impact in the retail world. In this course, you will gain a comprehensive understanding of the principles and practices of retail management. You will learn about the different types of retail businesses and the challenges and opportunities that exist in the retail market. You will also explore the key factors that drive customer satisfaction and loyalty, as well as the role of marketing in retail. In addition to these core concepts, you will delve into topics such as inventory management, visual merchandising, and how to use technology to improve store operations. This Retail Management Bundle Contains 10 of Our Premium Courses for One Discounted Price: Course 01: Retail Management Skills Course 02: Fashion Store Assistant Course Course 03: Product Management Course 04: Visual Merchandising Diploma Course 05: Xero Accounting & Bookkeeping Course Course 06: Financial Analysis Course Course 07: Strategic Marketing & Planning Course 08: Warehouse Safety Training Course 09: UK Tax Accounting Course 10: Time Management Learning Outcome: What are the key drivers for a successful retail business Develop and implement effective marketing strategies for a retail business Use technology to improve store operations and increase efficiency Manage inventory and visual merchandising effectively to drive sales and customer satisfaction Why Prefer Us? All-in-one package of 10 premium coursesbundle Earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. This course is designed to and comes with other courses that will help you gain complete knowledge on Retail Management. *** Course Curriculum *** Course 1: Retail Management Skills Course Module 01: Introduction Module 02: Strategy Module 03: Buying and Merchandising Module 04: Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Location Module 11: Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Brand Management Module 17: Health & Safety for Stores Module 18: Consumer Rights Act Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course should be taken by anyone who wants to understand more about the topic. With the aid of this course, you will gain a solid comprehension of the subject and be able to grasp the fundamental ideas. Additionally, this training is ideal for Those who are working for a promotion Those in charge of leading a team Owners and operators of businesses Entrepreneurs Companies wishing to train their staff might also benefit significantly from this course. Requirements You will not need any prior background or expertise. Career path Retail Development Manager Retail Manager E-Commerce Manager Store Assistant Retail Customer Service Manager Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace