Understand the difference between objections and conditions and how you can prevent objections by qualifying early. Discover valuable questions to evaluate how prospects think, controlling mental focus. Anticipate and be ready for objections before your conversation. Learning Objectives Explain the difference between objections and conditions for not buying, Identify the challenge salespeople encounter with objections and conditions, Anticipate and plan for objections Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Register on the Holding a High Price in Sales today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Holding a High Price in Sales course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Holding a High Price in Sales course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Holding a High Price in Sales course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction What You Will Learn on This Course 00:01:00 Who is Philip Hesketh? 00:01:00 The Guaranteed Way to Improve Your Sales Technique The Number One Universal Killer Question in Selling 00:03:00 The Importance of Establishing the Clients Expectations 00:02:00 How to Close the Sale Without Sounding like a Salesman 00:04:00 Why People Buy and How to Get Them to Buy from Us People Buy Emotionally and Justify Logically. What to Do About It 00:04:00 Don't Assume You Know the Buyer's Priorities 00:05:00 How to Unearth the Buyer's Strategic Needs 00:03:00 The Importance of Implications 00:04:00 Why People Don't Buy and How to Counteract Any Objection Being Prepared for Objections 00:04:00 The Most Common Objections and How to Handle Them 00:04:00 How to Get People to Choose What You Want Them To 00:04:00 What Buyers Say and What They Really Mean 00:03:00 Holding a High Price What Does Value For Money Really Mean? 00:03:00 Five Proven Techniques to Save Money and Make Money 00:04:00 The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet' 00:02:00 Justifying Your Price - the Power of One 00:04:00 The Final 'Killer Questions' That Allow You to Negotiate More Successfully 00:04:00 Win-Win and Increasing Average Order Value The Real Meaning of 'Win-Win' 00:04:00 The Rules for Discounting 00:03:00 How to Hold a High Price 00:04:00 How to Increase Average Order 00:03:00 The Compromise Effect 00:03:00 Sales Techniques You Need to Know All You Need to Know About Time Management 00:03:00 Recognising the Moment That Matters and the Role of 'Enough' 00:06:00 What to Do When It Starts Going Wrong 00:05:00 How to Understand Other People - Can You Clarify? 00:04:00 How to Build Your Reputation and Getting Your Client to Feel Indebted to You 00:04:00 Selling in the Long Term and Being Recommended 00:04:00 BONUS SECTION! How to Be a Great Presenter and Wow Your Audience How to Deliver a Great Presentation 00:03:00 Why Powerpoint Doesn't Work and What to Do with It 00:03:00 How Memory Works 00:05:00 How to Tell Your Own Stories Well so People Warm to You 00:03:00 The Three Key Things About Presenting 00:03:00 Conclusion What We've Covered so Far 00:02:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The Fast-Moving Consumer Goods (FMCG) industry is a giant in the UK economy, contributing over £120 billion annually. It encompasses everything from food and drinks to toiletries and cleaning products. But how does this industry function? How can you build a successful career within it? This comprehensive FMCG training bundle equips you with the knowledge and skills to thrive in this fast-paced environment. This Training bundle covers every aspect of the FMCG industry. You'll gain insights into navigating the complexities of retail operations management, product development, and supply chain logistics. Explore quality control measures, strategic planning, and effective customer service techniques. Additionally, you'll delve into the ever-growing world of e-commerce and social media marketing, crucial for reaching modern consumers. But that's not all. When you enrol in Fast-Moving Consumer Goods (FMCG) Advanced Diploma Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Fast-Moving Consumer Goods (FMCG) Advanced Diploma Bundle: Course 01: Navigating the Fast-Moving Consumer Goods (FMCG) Industry Course 02: Understanding Retail Operations Course 03: Retail Management Skills Course 04: Inventory Management Course 05: Product Management Course 06: Supply Chain Management Course 07: Quality Manager Course 08: CSR Policies & Supply Chain Management Course 09: Logistic Management Course 10: Workplace Performance Management Course 11: Strategic Planning and Implementation Course 12: Warehouse Management Course 13: Quality Assurance Manager Course 14: Retail Customer Service & Effective Customer Targeting Course 15: Managing Change and Continual Improvement Course 16: Lean Production, Logistics and Supply Chain Management Training Course 17: Sales Skills Course 18: Managing Quality and Service Delivery Course 19: Social Media Marketing Course -The Step by Step Guide Course 20: Workplace Communication Management Course 21: E-Commerce: Complete Guide to Income Mastery Course 22: Brand Branding Course 23: Consumer Rights Certificate Course 24: Food Labelling Regulations Training Course 25: Good Manufacturing Practices (GMP) Certification Whether you're looking to enter the FMCG sector or seeking to advance your current position, this program offers the insights and practical skills you need to succeed. Enrol today! Learning Outcomes of Fast-Moving Consumer Goods (FMCG) Understand the key characteristics and dynamics of the FMCG industry. Master the principles of effective retail operations and management. Develop expertise in product and inventory management techniques. Implement robust quality control measures and ensure efficient supply chains. Craft effective communication and customer service strategies. Gain a competitive edge with the latest social media marketing tactics. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Fast-Moving Consumer Goods Get a free student ID card with Fast-Moving Consumer Goods Training program (£10 postal charge will be applicable for international delivery) The Fast-Moving Consumer Goods is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Fast-Moving Consumer Goods course materials The Fast-Moving Consumer Goods comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Navigating the Fast-Moving Consumer Goods (FMCG) Industry Module 01: Introduction To FMCG Industry Module 02: FMCG Marketing Strategies Module 03: Sales And Distribution In FMCG Module 04: Introduction To Retail Management Module 05: Retail Strategy Module 06: Retail Buying And Merchandising Module 07: Retail Pricing Module 08: The Importance Of Communicating With Customers Module 09: Retail Psychology Module 10: Negotiate The Right Deal With Suppliers Module 11: Develop Store Security Procedures Module 12: Retailing And E-Commerce In FMCG Module 13: International FMCG Market Module 14: FMCG Industry Trends And Future Module 15: Case Study - Coca-Cola_s Marketing Strategy Module 16: Consumer Rights Act Course 02: Understanding Retail Operations Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: The Sales Process and Dealing with Customers at the Checkout Module 04: Importance of Consumer Behaviour Module 05: The Importance of Communicating with Customers Module 06: Retail Psychology Module 07: Consumer Rights Act Course 03: Retail Management Skills Module 01: Introduction To Retail Management Module 02: Retail Strategy Module 03: Retail Buying And Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management In Retailing Module 06: The Sales Process And Dealing With Customers At The Checkout Module 07: Importance Of Consumer Behaviour Module 08: Taking Trends And Targeting Customers Effectively Module 09: The Importance Of Communicating With Customers Module 10: Choosing A Retail Location Module 11: Retail Psychology Module 12: Negotiate The Right Deal With Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills For Leading Your Team Module 15: Selling In Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety For Retail Stores Module 18: Consumer Rights Act =========>>>>> And 22 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*25 = £325) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals planning to enter the retail industry. Retail professionals aiming to enhance their skills and knowledge. Aspiring managers looking to learn about purchasing, commercial law, and purchase ledger. Anyone interested in gaining a comprehensive theoretical understanding of retail management. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Product Manager Supply Chain Analyst Retail Buyer Marketing Manager Customer Service Rep. Quality Control Specialist Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
A course aims to provide students with an understanding of the processes and activities involved in managing the flow of goods and services from suppliers to customers. The course typically covers the entire supply chain, including procurement, production, transportation, warehousing, distribution, and customer service.After the successful completion of the course, you will be able to learn about the following, Learn how Sales Management is carried out during different business cycles. Understand the whole mechanism of Supply chain Management and its practical implications. Understand the Management Information System, its different tools and the difference between MIS and IT. The primary goal of a course on Supply Chain Management is to equip students with the knowledge and skills necessary to design, implement, and optimize supply chain systems. By understanding the various components of a supply chain and the interrelationships between them, students can develop a holistic view of how supply chains operate and how they can be improved. The aim of a course on Sales and Supply Chain Management is to provide students with an understanding of the processes and activities involved in managing the flow of goods and services from suppliers to customers. The course typically covers the entire supply chain, including procurement, production, transportation, warehousing, distribution, and customer service. The primary goal of a course on Supply Chain Management is to equip students with the knowledge and skills necessary to design, implement, and optimize supply chain systems. By understanding the various components of a supply chain and their interrelationships, students can develop a holistic view of how supply chains operate and how they can be improved. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Sales and Supply Chain Managements This course explores concepts and inculcates skill in managing sales and supply chains for your business. Understanding Sales and Supply chain Managements Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Supply Chain Manager Logistics Manager Procurement Manager Inventory Control Manager Operations Manager Distribution Manager Transportation Manager Warehouse Manager Production Planner/Scheduler Purchasing Agent Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Explore ways to increase your currency power before negotiating to leverage buying power. We will guide you how to use ten effective behavioral traits of successful negotiators and how to apply six planning tactics. Learning Objectives Identify questions needing answers before negotiating, Define three types of currencies to negotiate, Explain how to increase your currency power, Apply six planning tactics Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Understand the steps for reaching agreement, these include making a reasonable offer, suggesting alternative currencies when necessary, summarizing, and confirming the details. Discover how to hold off if possible, on price concessions and use appropriate tactics to avoid a no-sale. Learning Objectives Apply steps for reaching agreement, Describe key components to the agreement, Identify concession tactics for confirming the sale Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Understand the difference between direct and indirect communication. We communicate at our best when balancing directness with indirectness, being frank and diplomatic. Understand how to ask clarification questions to increase clarity and using the correct language with your customer. Learning Objectives Explain the difference between direct and indirect communication, Apply six tips for increasing listening clarity, Communicate in your customer's "language" Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Respect is a feeling of admiration or positive regard for someone or something. Respect isn't just tolerating others. Understand why respect is much easier to lose than it is to gain and why it is important to ten ways to show every customer the same courtesy, no matter how difficult he or she may be behaving. Learning Objectives Applying correct service attitude in a customer service facing role mirror the company culture. In this course, your employees will learn how to handle this in best way. Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
There are four relationship styles. Understanding them helps improve how we relate to ourselves and others. Each style has value and strengths. People rarely set out to be difficult. Discover the four styles and how you can identify and manage each one. Learning Objectives Identify the four relationship styles in people, Explain how to use behavioral flexibility with each style, Create positive interpersonal relationships Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Listening is challenged by attention and inference-making problems. Critical listening demands concentration, curiosity, and clarity with organization and evaluation. Discover how to increase understanding and what is the difference between people-orientated, action-orientated, content-orientated and time-orientated. Learning Objectives Demonstrate concentration, curiosity, and clarity as a critical listener, Explain how to give appropriate feedback, Identify five listening styles to meet different needs Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams