Negotiation: Reaching Agreement and Tactics

Description

Understand the steps for reaching agreement, these include making a reasonable offer, suggesting alternative currencies when necessary, summarizing, and confirming the details. Discover how to hold off if possible, on price concessions and use appropriate tactics to avoid a no-sale.

Learning Objectives

Apply steps for reaching agreement, Describe key components to the agreement, Identify concession tactics for confirming the sale

Target Audience

Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams