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3915 Sales courses in Haxby delivered On Demand

Become the Best Salesperson - Buying Selling Bitcoin

4.7(160)

By Janets

Register on the Become the Best Salesperson - Buying Selling Bitcoin today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Become the Best Salesperson - Buying Selling Bitcoin is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Become the Best Salesperson - Buying Selling Bitcoin Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Become the Best Salesperson - Buying Selling Bitcoin, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Become the Best Salesperson - Buying Selling Bitcoin Module 01: The Way to Get Money 00:08:00 Module 02: The 4Ps Method 00:04:00 Module 03: Dont Be a Nice Guy! 00:06:00 Module 04: Take the Next Step 00:06:00 Module 05: The Strainght Line Selling Method 00:06:00 Module 06: The Effective Way to Repond to Objections 00:08:00 Module 07: The secret of Abundance 00:06:00 Module 08: The Beauty of the Up Sale 00:05:00 Module 09: 6 Principles of Influence 00:08:00 Module 10: Feel Like a Leader 00:03:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Become the Best Salesperson - Buying Selling Bitcoin
Delivered Online On Demand1 hour
£25

4 Quick Fixes For LinkedIn

By Ashley Leeds - The 15 Minute Guy

Learn how to make your LinkedIn profile stand out.

4 Quick Fixes For LinkedIn
Delivered Online On Demand
FREE

Salesforce Heroku

By Course Cloud

The comprehensive Salesforce Heroku has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Salesforce Heroku today, and learn from the very best the industry has to offer! This best selling Salesforce Heroku has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Salesforce Heroku is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Salesforce Heroku is CPD-accredited, so you can be confident you're completing a quality training course which will boost your CV and enhance your career potential. The Salesforce Heroku is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Salesforce Heroku, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Salesforce Heroku will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Salesforce Heroku to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Salesforce Heroku
Delivered Online On Demand
£25

Cryptocurrency: Wallets, Investing & Trading

4.9(27)

By Apex Learning

Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Crypto Trading and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Crypto Trading bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Crypto Trading course that will enhance your skills and prepare you for the competitive job market. Also, our Crypto Trading experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Crypto Trading, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Crypto Trading Bundle Consists of the following Premium courses: Course 01: Cryptocurrency: Wallets, Investing & Trading Course 02: Cryptocurrency and Bitcoin Margin Trading on Binance Guide Course 03: Cryptocurrency Mining Online Course Course 04: Cryptocurrency/Forex/Stock Market Trading with Elliot waves Course 05: Bitcoin Payment in Your Business Course 06: Become the Best Salesperson - Buying Selling Bitcoin Course 07: Java Certification Cryptography Architecture Course 08: Basics Blockchain Course 09: Integration of Blockchain dapps with WEB3.JS Course 10: Advanced Blockchain Coding Course 11: Data Center Training Essentials: General Introduction Course 12: Business Intelligence and Data Mining Masterclass Course 13: Encryption Course 14: Level 3 Cyber Security Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Bundle Course 01: Cryptocurrency: Wallets, Investing & Trading Welcome to the Course! Introduction to Cryptocurrency Purchase Cryptocurrency | How to Purchase Any Cryptocurrency Cryptocurrency Wallets & Storage | How to Setup & Add Cryptocurrency to Wallets Cryptocurrency Investing | Investing Strategies & Tips for Cryptocurrency Cryptocurrency Trading | Technical Analysis, Candlestick Charts & Strategies BONUS SECTION: Steemit | How to Get Started on Steemit CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this course expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Cryptocurrency: Wallets, Investing & Trading) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Cryptocurrency: Wallets, Investing & Trading) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Cryptocurrency: Wallets, Investing & Trading
Delivered Online On Demand
£55.99

Key Account Management for Beginners

4.8(9)

By Skill Up

Master the essentials of Key Account Management with our beginner's course. Learn relationship-building, negotiation, and sales strategies to excel in this field.

Key Account Management for Beginners
Delivered Online On Demand5 hours 39 minutes
£25

Machine Learning - CPD Accredited

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Machine Learning will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Machine Learning will help you keep ahead of the pack. The Machine Learning incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Machine Learning will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Machine Learning, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Machine Learning course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Machine Learning with Python Course 02: Advanced Diploma in User Experience UI/UX Design Course 03: Data Science & Machine Learning with R Course 04: Python Programming for Everybody Course 05: Data Structures Complete Course Course 06: Data Science with Python Course 07: Computer Science: Graph Theory Algorithms Course 08: Higher Order Functions in Python - Level 03 Course 09: AWS Essentials Course 10: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 11: Introduction to Data Analysis So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Machine Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 01: Machine Learning with Python Module 01: Introduction to Algorithms Module 02: Preprocessing Module 03: Regression Module 04: Classification Course 02: Data Science & Machine Learning with R Data Science and Machine Learning Course Intro Data Types and Structures in R Data Types and Structures in R Intermediate R Data Manipulation in R Data Visualization in R Creating Reports with R Markdown Building Webapps with R Shiny Introduction to Machine Learning Starting A Career in Data Science Course 03: Python Programming for Everybody Module 01 A Installing Python Documentation Command Line Variables Simple Python Syntax Keywords Import Module Module 02 Additional Topics If Elif Else Iterable For Loops Execute Exceptions Module 03 Data Types Number Types More Number Types Strings More Strings Files Lists Dictionaries Tuples Sets Module 04 Comprehensions Definitions Functions Default Arguments Doc Strings Variadic Functions Factorial Module 05 Function Objects Lambda Generators Closures Classes Object Initialization Class Static Members Classic Inheritance Data Hiding Course 04: Advanced Diploma in User Experience UI/UX Design UX/UI Course Introduction Introduction To The Web Industry Foundations of Graphic Design UX Design (User Experience Design) UI Design (User Interface Design) Optimization Starting a Career in UX/UI Design Course 05: Data Structures Complete Course Unit 01: Introduction Unit 02: Arrays Unit 03: Liked List Unit 04: Stack Unit 05: Queues Unit 06: Priority Queues (PQs) Unit 07: Union Find Unit 08: Binary Search Trees Unit 09: Fenwick Tree Unit 10: Hash Tables Unit 11: Suffix Array Unit 12: AVL Trees Unit 13: Indexed Priority Queue Unit 14: Sparse Tables Course 06: Data Science with Python Unit 01: Introduction to Python Data Science Unit 02: Data Cleaning Packages Unit 03: Data Visualization packages Course 07: Computer Science: Graph Theory Algorithms Module 00: Promo Module 01: Introduction Module 02: Common Problem Module 03: Depth First Search Module 04: Breadth First Search Module 05: Breadth First Search Shortest Path on a Grid Module 06: Trees Module 07: Topological Sort Module 08: Dijkstra Module 09: Bellman-Ford Algorithm Module 10: Floyd-Warshall Algorithm Module 11: Bridge and Algorithm Points Module 12: Tarjan Algorithm Module 13: Travelling Salesman Problem (TSP) Module 14: Eulerian Paths and Circuits Module 15: Prim's Minimum Spanning Tree Algorithm Module 16: Network Flow Course 08: Higher Order Functions in Python - Level 03 Module 01: Course Introduction Module 02: Simple Higher Order Functions Module 03: Sorting with Keys Module 04: Map Function Module 05: Filter Function Module 06: List Comprehension Alternative Module 07: Recursion Introduction Course 09: AWS Essentials Section 01: AWS Foundations and Services Section 02: AWS Security and Costs Course 10: Cloud Computing / CompTIA Cloud+ (CV0-002) Section 01: What You Need to Know Section 02: Introducing the Cloud Section 03: System Requirements for Cloud Deployments Section 04: Cloud Storage Section 05: Cloud Compute Section 06: Cloud Networking Section 07: Cloud Security Section 08: Migrating to the Cloud Section 09: Maintaining Cloud Solutions Section 10: Troubleshooting Cloud Solutions Course 11: Introduction to Data Analysis Module 01: Introduction Module 02: Agenda and Principles of Process Management Module 03: The Voice of the Process Module 04: Working as One Team for Improvement Module 05: Exercise: The Voice of the Customer Module 06: Tools for Data Analysis Module 07: The Pareto Chart Module 08: The Histogram Module 09: The Run Chart Module 10: Exercise: Presenting Performance Data Module 11: Understanding Variation Module 12: The Control Chart Module 13: Control Chart Example Module 14: Control Chart Special Cases Module 15: Interpreting the Control Chart Module 16: Control Chart Exercise Module 17: Strategies to Deal with Variation Module 18: Using Data to Drive Improvement Module 19: A Structure for Performance Measurement Module 20: Data Analysis Exercise Module 21: Course Project Module 22: Test your Understanding CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Machine Learning bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Machine Learning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Machine Learning - CPD Accredited
Delivered Online On Demand
£53

LangChain Masterclass - Build 15 OpenAI and LLAMA 2 LLM Apps Using Python

By Packt

This comprehensive course unlocks the boundless potential of LangChain, Pinecone, OpenAI, and LLAMA 2 LLM, guiding you from AI novice to expert. Dive into 15 different practical projects, from dynamic chatbots to data analysis tools, and cultivate a profound understanding of AI, empowering your journey into the future of language-based applications.

LangChain Masterclass - Build 15 OpenAI and LLAMA 2 LLM Apps Using Python
Delivered Online On Demand9 hours 59 minutes
£14.99

Customer Service Level 1

5.0(1)

By Empower UK Employment Training

Customer Service Level 1 This meticulously designed course equips you with unrivalled Customer Service skills, essential for scaling the corporate ladder. From mastering Customer Service Fundamentals to proactive Customer Management, your path to exceptional Customer Service starts here. Learning Outcomes: Explain the role of CRM in Customer Service. Demonstrate Customer Service best practices. Interpret customer loyalty on Customer Service. Evaluate the Grow Customer Service Model. Critique the roles of a Customer Service Manager. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Customer Service Level 1 Syllabus Customer Service & Care: Master the basics of Customer Service and CRM to create a customer-focused organization. Great Customer Service: Develop skills in empathy and call centre effectiveness for world-class Customer Service. Customer Service Models: Apply the Grow Service Model and defusing techniques for enhanced Customer Service. Customer Management: Understand proactive management cycles and roles for effective Customer Service. Customer Rapport: Learn strategies for building rapport and driving customer loyalty in Customer Service.

Customer Service Level 1
Delivered Online On Demand1 hour
£5

Cryptocurrency Courses

4.9(27)

By Apex Learning

Are you interested to learn about digital currencies and blockchain technology from the basics to mastering advanced investment strategies? Also, do you want to unlock the potential of the digital economy with our cryptocurrency course? If you are looking for these answers, enrol in our course now. Our course is designed to give you the skills and knowledge you need to succeed in the world of digital currencies. In this course, you will get knowledge about what cryptocurrencies are, their background, advantages, and disadvantages. Then the course covers several cryptocurrencies and the blockchain technology that supports them. Also, you will learn about bitcoin mining as well as the regulations around digital currencies and how to treat them for tax purposes. Consequently, you will discover the confidentiality of cryptocurrencies and get to know about the difficulties regulators face in implementing them. Finally, you will understand the potential market and regulatory developments in the future for the digital currency. Learning outcome: At the end of this course, you will: Describe the history of cryptocurrencies and the technology that supports them. Give a brief overview of the various types of cryptocurrencies. Describe blockchain technology in depth and how it relates to cryptocurrencies. Describe the legal issues raised by using cryptocurrency. Discuss safe ways to save your cryptocurrency. Summarise the steps involved in bitcoin mining and provide advice on how to succeed. Discuss potential future developments for cryptocurrencies. This Bundle Consists of the following Premium courses: Course 01: Cryptocurrency: Wallets, Investing & Trading Course 02: Cryptocurrency and Bitcoin Margin Trading on Binance Guide Course 03: Cryptocurrency Mining Online Course Course 04: Cryptocurrency/Forex/Stock Market Trading with Elliot waves Course 05: Bitcoin Payment in Your Business Course 06: Become the Best Salesperson - Buying Selling Bitcoin Course 07: Java Certification Cryptography Architecture Course 08: Basics Blockchain Course 09: Integration of Blockchain dapps with WEB3.JS Course 10: Advanced Blockchain Coding Course 11: Data Center Training Essentials: General Introduction Course 12: Business Intelligence and Data Mining Masterclass Course 13: Encryption Course 14: Level 3 Cyber Security Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of the Bundle Course 01: Wallets, Investing & Trading Welcome to the Course! Introduction How to Purchase Any Cryptocurrency Wallets & Storage | How to Setup & Add Cryptocurrency to Wallets Trading | Technical Analysis, Candlestick Charts & Strategies BONUS SECTION: Steemit | How to Get Started on Steemit And Much More..... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who are interested in learning more about this technology. Investors looking to expand their portfolio to include cryptocurrencies. Entrepreneurs looking to start a business in cryptocurrency. Financial professionals seeking to understand the implications of cryptocurrencies on the economy and financial markets. Requirements Our Cryptocurrency is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path After completing this course the learner will be able to pursue a career in the relevant field. Here are the career choices one could go for: Stockbroker: Salary: £24,000 to £125,000 Investment analyst: Salary: £22,000 to £65,000 Certificates Certificate of completion Digital certificate - Included

Cryptocurrency Courses
Delivered Online On Demand
£45

Customer Service for Hospitality

4.9(27)

By Apex Learning

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality
Delivered Online On Demand4 hours
£9.99