This course is your one stop destination for everything you need to know about Agile Project Management. The course covers core concepts of Agile Scrum, Product ownership, Business analysis, Project delivery, Using User stories and Agile Kanban Productivity and Efficiency. All examples and facts are based on real industry experience and research.
Whether the Highfield Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks. Areas covered Customer service principles Customers’ needs and expectations Behaviour and interpersonal skills Responding to problems or complaints Who is it aimed at? The course is useful for staff, managers, and apprentices working within any business
Register on the Store Assistant today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Store Assistant is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Store Assistant Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Store Assistant, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Store Assistant Introduction to Store Assistant 00:25:00 Module 02: Roles and Responsibilities of a Store Assistant Roles and Responsibilities of a Store Assistant 00:20:00 Module 03: Introduction to Retail Management Introduction to Retail Management 00:25:00 Module 04: Managing a Retail Store Managing a Retail Store 00:20:00 Module 05: Visual Merchandising Visual Merchandising 00:20:00 Module 06: Consumer Behaviour Consumer Behaviour 00:15:00 Module 07: Dealing with Customers Dealing with Customers 00:22:00 Module 08: Dealing with Suppliers Dealing with Suppliers 00:20:00 Module 09: Story Psychology Story Psychology 00:25:00 Module 10: Legislations Related to Retail Visual Merchandising 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Explore data connectivity and streamline workflows by mastering integrating Salesforce with external systems. Discover a range of tools and techniques to seamlessly connect Salesforce with external apps. Understand concepts such as Auth Providers/Named Credentials, HTTP callouts, and OpenAPI 3.0, and achieve robust integrations without coding.
Accelerate your Salesforce integration expertise and master SOAP, REST, BULK API, and Streaming. Gain hands-on experience with Postman and SOAP UI and set up your environment with Visual Studio Code. Tailored for developers and Salesforce certification aspirants, this course will elevate your skills technically. Enroll now to advance your career!
Emotional Intelligence: Emotional Intelligence Online Discover the Power of Emotional Intelligence: Enhance Your Skills and Propel Your Success! Are you ready to take your personal and professional life to the next level? Do you want to improve your relationships, excel in your career, and unlock your true potential? Look no further than our groundbreaking Emotional Intelligence: Emotional Intelligence course! Unlock the transformative power of Emotional Intelligence: Emotional Intelligence course and propel your success to new heights. Join our Emotional Intelligence: Emotional Intelligence course today and embark on a journey of self-discovery, growth, and achievement. Don't miss this opportunity to invest in yourself and take charge of your future. Enroll Emotional Intelligence: Emotional Intelligence now and experience the profound impact of Emotional Intelligence: Emotional Intelligence course on your personal and professional life! [ Note: Free PDF certificate as soon as completing Emotional Intelligence: Emotional Intelligence Course] Emotional Intelligence: Emotional Intelligence Online Course Curriculum of Emotional Intelligence: Emotional Intelligence Course Module 01: Emotional Intelligence Module 02: Introduction to Emotional Intelligence Module 03: Emotion Module 04: Neuro-Linguistic Programming (NLP) Module 05: Biological Behaviour of Psychology Module 06: Behaviours (Personality) Module 07: Learning Module 08: Motivation Certificate of Completion of Emotional Intelligence Course You will receive a course completion certificate for free as soon as you complete the Emotional Intelligence: Emotional Intelligence course. Who is this course for? Emotional Intelligence: Emotional Intelligence Online An Emotional Intelligence: Emotional Intelligence course is designed to help individuals develop and enhance their emotional intelligence skills. Emotional intelligence refers to the ability to recognize, understand, and manage our own emotions and the emotions of others. Requirements Emotional Intelligence: Emotional Intelligence Online To enrol in this Emotional Intelligence: Emotional Intelligence Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Emotional Intelligence: Emotional Intelligence Course. Be energetic and self-motivated to complete our Emotional Intelligence: Emotional Intelligence Course. Basic computer Skill is required to complete our Emotional Intelligence: Emotional Intelligence Course. If you want to enrol in our Emotional Intelligence: Emotional Intelligence Course you must be at least 15 years old. Career path Emotional Intelligence: Emotional Intelligence Online This Emotional Intelligence: Emotional Intelligence course is beneficial for various groups of people, including: Professionals and Leaders Managers and Supervisors Sales and Customer Service Professionals Educators and Trainers Human Resources Professionals Individuals seeking personal growth
Business Law: Business Law Course Online Introducing: The Comprehensive Business Law: Business Law Course! Unlock the Secrets to Navigating the Legal Landscape of Business Success! Are you an aspiring entrepreneur, small business owner, or professional looking to gain a competitive edge in the corporate world? Look no further! Introducing our cutting-edge Business Law: Business Law Course. Our Business Law: Business Law Course covers a wide range of topics, including contract law, intellectual property law, company law, sales law, and much more! You will develop a deep understanding of how business law principles apply to actual situations. After completing the Business Law: Business Law Course you will receive a globally recognized certification. Don't delay! Enrol in our Business Law: Business Law Course now and gain the confidence to navigate complex legal situations with ease. [ Note: Free PDF certificate as soon as completing the Business Law: Business Law Course] Business Law: Business Law Course Online The Business Law: Business Law Course is here to equip you with the essential knowledge about business law and expertise to excel in the ever-changing legal environment. Our Business Law course is developed by seasoned legal professionals with years of experience in business law. You will receive top-notch, up-to-date insights directly from the experts. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Business Law: Business Law Course. Who is this course for? Business Law: Business Law Course Online This Business Law: Business Law Course is designed for entrepreneurs, small business owners, professionals, and students seeking to gain essential knowledge and practical insights into business law principles for success in the corporate world. Requirements Business Law: Business Law Course Online To enrol in this Business Law: Business Law Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Law: Business Law Course. Be energetic and self-motivated to complete our Business Law: Business Law Course. Basic computer Skill is required to complete our Business Law: Business Law Course. If you want to enrol in our Business Law: Business Law Course, you must be at least 15 years old. Career path Business Law: Business Law Course Online After completing the Business Law: Business Law Course you will be able to pursue roles as: Legal consultants Business advisors Corporate lawyers Compliance officers Contract managers
Bookkeeping: Bookkeeping Diploma Course Online Would you like to acquire a basic grasp of bookkeeping? If yes, you are going to enjoy our Bookkeeping: Bookkeeping Diploma Course! The Bookkeeping: Bookkeeping Diploma Course delves into the fundamentals of financial record-keeping. This Bookkeeping for Personal and Business Accounting course also covers double-entry bookkeeping. Moreover, this Bookkeeping: Bookkeeping Diploma Course involves transaction recording, and financial statement creation. With a focus on both personal and business accounting, Bookkeeping: Bookkeeping Diploma Course participants gain practical skills in budgeting, expense tracking, and utilizing accounting software. Unlock our Bookkeeping: Bookkeeping Diploma Course to foster financial literacy for individuals and equips entrepreneurs for effective business accounting! Main Course: Bookkeeping for Personal and Business Accounting course Free courses included with Bookkeeping: Bookkeeping Diploma Course: Along with Bookkeeping Diploma Course you will get free Level 5 Accounting and Finance Along with Bookkeeping Diploma Course you will get free Business Analysis Special Offers of this Bookkeeping: Bookkeeping Diploma Course: This Bookkeeping: Bookkeeping Diploma Course includes a FREE PDF Certificate. Lifetime access to this Bookkeeping: Bookkeeping Diploma Course Instant access to this Bookkeeping: Bookkeeping Diploma Course 24/7 Support Available to this Bookkeeping: Bookkeeping Diploma Course Bookkeeping: Bookkeeping Diploma Course Online Our Bookkeeping: Bookkeeping Diploma Course will provide a perfect introduction to bookkeeping and accounting types. Also, the Bookkeeping: Bookkeeping Diploma Course teaches how to track sales, inventory and maintenance. Moreover, this Bookkeeping: Bookkeeping Diploma Course is perfect for learning expenses. After the Bookkeeping: Bookkeeping Diploma Course completion, you can handle illegal accounting and auditing easily. Who is this course for? Bookkeeping: Bookkeeping Diploma Course Online Anyone who has a passion for establishing a career in this sector can take our Bookkeeping: Bookkeeping Diploma Course. Requirements Bookkeeping: Bookkeeping Diploma Course Online To enrol in this Bookkeeping: Bookkeeping Diploma Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Bookkeeping: Bookkeeping Diploma Course Be energetic and self-motivated to complete our Bookkeeping: Bookkeeping Diploma Course Basic computer Skill is required to complete our Bookkeeping: Bookkeeping Diploma Course If you want to enrol in our Bookkeeping: Bookkeeping Diploma Course, you must be at least 15 years old. Career path Bookkeeping: Bookkeeping Diploma Course Online After finishing this Bookkeeping: Bookkeeping Diploma Course, you can start career as entrepreneur, your own business or choose to work in the accounting field.
Whether you want to close a business deal or sell a house effective negotiation skills can help you seal the deal. This craft can take you a long way in both your personal and professional life. Learn this useful skill set from the comfort of your home with the Negotiation Skills Certificate course. This course will take your skills to the next level in no time. This course will provide quality training on negotiation. Through the informative and engaging modules, you will get a clear understanding of collaborative negotiation. Then it will provide elaborate lessons on the seven steps of successful negotiation. Next, you will learn how to apply these steps in your home. The course will also teach you tips and tricks to negotiate with different personalities. In addition to this valuable skill set you will also receive a certificate of achievement which will add significant value to your resume. Join now! Learning Outcomes Get introduced to the essentials of collaborative negotiation Learn about the 7 steps of successful negotiation in detail Know how to use these 7 steps in your home Develop the skills to negotiate with different personality types Identify the practices you should avoid while negotiating Who is this Course for? Anyone who wants to improve their negotiation skills can join the course. The Negotiation Skills Certificate course will equip the learners with excellent negotiation techniques and help them close lucrative deals. Entry Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career Path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields Sales Executives Customer Service Executives Project Managers Estate Agent Contract Specialist Course Curriculum Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 01:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement= 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Landing Page Design and Optimisation will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Landing Page Design and Optimisation will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Landing Page Design and Optimisation and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? This Landing Page Design And Optimisation is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of Landing Page Design & Conversion Rate Optimisation or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career Path On successfully completing the Landing Page Design And Optimisation, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Digital Marketing Manager Campaign Executive Course Curriculum Module 01: Landing Page Design and Optimisation Fundamentals Download all Section One Slides 00:48:00 Welcome to this course! Let's lay the groundwork for good landing page design 00:13:00 The Myth Of The Perfect Landing Page Conversion Rate 00:12:00 The 3 Main Types of Landing Pages and How To Use Them Effectively 00:19:00 Common Business Models and Understanding Your Conversion Actions 00:19:00 The AIDA Sales Funnel and The Online Decision Making Process 00:17:00 The Awareness Stage of the Funnel: Where It All Begins 00:18:00 The Interest Stage of the Funnel Tell Me More 00:14:00 The Desire Stage of the Funnel I Want What You Sell 00:13:00 The Action Stage of the Funnel I'm Going to Buy What You Sell 00:09:00 The Fogg Behavior Model and how it Applies to Good Landing Page Design 00:20:00 Making Your Landing Page Design Memorable 00:14:00 Module 02: Principles of Good Landing Page Design: Examples, Case Studies & Best Practices Download all Section Two Slides 00:06:00 The Primacy of Product and The Concept of Usability in Landing Page Design 00:15:00 Eschew Obfuscation: Clarity and the Quest for Fewer Question Marks 00:11:00 The 5 Second Usability Test in Landing Page Design (and how you can use it now) 00:31:00 The Art and Science Behind Designing High-Converting Calls To Action (CTA's) 00:19:00 Readability and Visual Hierarchy Landing Page Design 00:20:00 Respecting Web Conventions in Landing Page Design 00:13:00 Using Videos, Graphics and Imagery to Increase Landing Page Conversion Rates 00:20:00 Information Architecture and Accessibility - Landing Page Design Best Practices 00:20:00 Trust, Safety and Credibility (Part 1) Landing Page Design Best Practices 00:16:00 Trust, Safety and Credibility (Part 2) Landing Page Design Best Practices 00:09:00 Dedicated Landing Page Design Best Practices (Part 1) 00:15:00 Dedicated Landing Page Design Best Practices (Part 2) 00:12:00 Module 03: Principles of Persuasion in Landing Page Design Download all Section Three Slides 00:32:00 Using Scarcity to Improve Conversion Rates on Your Landing Pages 00:10:00 Principles of Persuasion - Reciprocal Concessions & Reciprocity in Landing Pages 00:12:00 Principles of Persuasion Anchoring and Cognitive Dissonance Theory 00:19:00 Module 04: Designing and Building a Landing Page Step by Step in Unbounce My Favorite Landing Page Builders and Getting Started With Our Unbounce Page 00:10:00 Getting Familiar With the Unbounce Page Builder and Adding Our Header Section 00:07:00 Creating a Logo in Photoshop and Using the Unbounce Image Uploader Tool 00:16:00 Working With Background Imagery in Landing Pages and Developing Our Hero Section 00:16:00 Creating a Form, Action Block, and Finishing the Hero Section in Unbounce 00:19:00 Discussing Landing Page Design Changes and Creating our Primary Content Section 00:16:00 Finishing Page Content, Adding Icons, Footer and Working With Buttons Unbounce 00:11:00 Publishing Your Unbounce Landing Page on Your Custom Domain 00:04:00 Adding Custom CSS in Unbounce to Create Professional Drop Shadows 00:06:00 Making Your Landing Page Design Work Better With Custom Javascript Snippets 00:08:00 Mobile Site Layout in Unbounce Based on Mobile Landing Page Design Guidelines 00:03:00 Designing Your Form Confirmation Dialogue in Unbounce and Testing Your Live Form 00:03:00 Assigning A/B Testing Variants in Unbounce and Assigning Traffic Weights 00:12:00 Integrating Your Unbounce Form Submissions With Your Mailchimp Account 00:09:00 Module 05: Bonus Goodbye For Now I Will Miss You Dearly 00:03:00 Module 06: Bonus Content: Real-Life Audits - Landing Page Design Best Practices Western Computer Audit Part 1 00:08:00 Western Computer Audit Part 2 00:09:00 Western Computer Audit Part 3 00:15:00 Western Computer Audit Part 4 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00