1771 Retail courses

This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions. As well as providing some practical advice on how you can work effectively with those affected by these conditions.

This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.

This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. I will also discuss overcoming the stigma attached to learning disabilities and much more.

This course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about the legislation that applies to infection control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more.

This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure.

This course will define social care and talk about why people choose it as a career and what its goals and objectives are. It will also cover job descriptions, person centred care, understanding code of practices and the basics of government legislation. Finally it will touch on dealing with conflicts at work.

The NTDA Tyre Technician Development Scheme was introduced following the huge success of the REACT working safely at the roadside licensing scheme. the recent changes to the apprenticeship framework and the general interest expressed by NTDA tyre retailers to have a standardised licensing scheme for retail centre based personnel. This scheme, effectively, is intended to act as a form of self-regulation for the tyre retail industry and represents a very exciting opportunity for both employers and employees in that it improves the mobility of tyre technicians by providing them with a nationally recognised license designed to demonstrate their competency. Similar self-regulation schemes have proven highly effective in other industries, such as the Electro-technical certification Scheme (ECS), which has issued thousands of cards to competent electricians. The NTDA Tyre Technician Professional Development Scheme is based on the following structure: Licensed Retail Tyre Technician (LRTT) Licensed Vehicle service Technician (LVST) Licensed Commercial Tyre Technician (LCTT) (This does not replace the REACT license to work safely at the roadside, which will remain unchanged, as it relates to roadside safe working as opposed to specific commercial tyre fitting competencies) The common criteria for a company to apply for any of the licenses is as follows: Whether applications are submitted by a tyre retailer, manufacture’s training department, or independent training provider, an individual must have been trained or re-trained and assessed as competent against the relevant occupational standards criteria for each license. Evidence of this (such as certificates, training records etc.), must be retained and made available when requested by the NTDA who will maintain a database of all licensed personnel. INTERESTED? PFTP is proud to have been awarded approval by the NTDA to offer this valuable licence to our customers. To find out more, please either telephone us on 024 76325880, use the live talk function to talk to one of our sales operatives or visit our contact page to leave a message. We look forward to hearing from you!

Managing Workplace Violence Work environment viciousness is a grievous reality looked by most present day laborers. It can happen anyplace, including an office, retail store, manufacturing plant floor or even a customer's home. Everybody is affected paying little mind to position and pay, including culprits, casualties and witnesses. It can make pointless clash, stop efficiency and make an inconceivably harmful work environment for you and your staff. Administrators, representatives and friends proprietors the same have a commitment to study savagery in the working environment, alongside their duties to diminish the dangers and moderate the effect. This course gives you definite data about brutality in the working environment and how to manage it. We start by characterizing working environment savagery and incorporate a conversation about hazard factors and how to relieve them. Then, we survey the strategies you can use to keep savagery from happening inside the working environment. A discussion about working environment tormenting follows, which remembers definitions and the lawful commitments of managers for this respect. At long last, we talk about compromise and how to try those exercises. You Will Learn: The meaning of work environment viciousness and a few instances of how it can occur in the working environment Why you should institute safeguard measures The kind of protection estimates you can depend on to moderate the effect of work environment savagery The guidelines and guidelines overseeing working environment brutality Instructions to distinguish, address and decrease the dangers of working environment harassing Advantages of Taking This Course Getting familiar with how to make a protected working environment for you and your staff Your privileges and commitments as a business with regards to work environment wellbeing Instructions to manage the culprit of working environment brutality too as the means you can take to help the person in question The meaning of work environment tormenting and how it finds a way into your more prominent working environment viciousness avoidance plan Figuring out how to address and limit the effect of contention in your work environment

Individual Safety Certification Individual wellbeing is something that everybody needs to zero in on in all aspects of their life. This is valid in both your own life and your expert life. Occurrences of work environment animosity and viciousness are on the ascent, making it critical to realize how to secure yourself. Furthermore, there are a developing number of representatives who work in far off areas or all alone. Guarding everybody from likely dangers and risks while working in such a climate is a commitment with respect to the two businesses and representatives. This course expounds in regards to individual security, with an accentuation on close to home wellbeing while at work. We start by giving you a concise prologue to the point, remembering a definition and lawful commitments for the space of wellbeing and security. Then, we proceed onward to discuss individual security in accordance with the individuals who work alone, regardless of whether it is in an office or retail setting or in the event that it includes working distantly from home. The course additionally surveys approaches to remain safe while going on business, including why you should check in with your home office every day. At long last, we talk about how to remain safe when functioning at off-site areas. You Will Learn: The meaning of individual wellbeing, as settled upon by UK specialists The lawful commitments set on the two businesses and representatives to make and keep up safe workspaces The best prudent steps to take when you are dealing with your own or at another site Instructions to remain safe while out and about Significant systems you should know when self-managing emergency treatment Advantages of Taking this Course Feeling more certain when working alone or in new circumstances Seeing how to survey work environment circumstances for dangers and risks Figuring out how to advance mindfulness about close to home wellbeing for representatives in an assortment of work environment areas Having the option to show yourself or your staff how to remain safe while away on business

In this course you’ll learn about the prevalence and different types of ‘sharps litter’ that can be found in the UK. It then covers the primary and secondary risks from sharps including some of the common blood borne viruses. It also covers the responsibilities of employers, the equipment needed and the effectiveness of PPE. Finally, it’ll cover how to report discarded sharps and the correct procedures to follow if you’re unlucky enough to receive a sharps injury.