Register on the Restaurant Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Restaurant Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Restaurant Management Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Restaurant Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: An Overview of the Restaurant Industry An Overview of the Restaurant Industry 00:21:00 Module 02: Choosing Your Restaurant Choosing Your Restaurant 00:17:00 Module 03: Restaurant Layout Management and Legal Requirements Restaurant Layout Management and Legal Requirements 00:20:00 Module 04: Menu Planning Menu Planning 00:26:00 Module 05: Drinks Management Drinks Management 00:17:00 Module 06: Purchasing, Receiving, Inventory, and Storage Purchasing, Receiving, Inventory, and Storage 00:30:00 Module 07: Financing Your Business Financing Your Business 00:26:00 Module 08: Finding, Recruiting, and Training Employees Finding, Recruiting, and Training Employees 00:26:00 Module 09: Running a Safe and Clean Restaurant Running a Safe and Clean Restaurant 00:27:00 Module 10: Handling Service Using Technology Introduction to Food Safety and the Law 00:27:00 Module 11: Teamwork and Daily Routine of a Restaurant Bacteria and Microbiological Hazards 00:27:00 Module 12: Customer Relations and Marketing Policy Customer Relations and Marketing Policy 00:27:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will explore the background and techniques of customer interactions. You will: ?Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. ?Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. ?Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. ?Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. ?Identify remote customer service communication channels and apply remote customer service best practices. ?Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. ?Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. 1 - Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service 2 - Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction 3 - Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers 4 - Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening 5 - Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices 6 - Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues 7 - Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process
Register on the Restaurant Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Restaurant Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Restaurant Management Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Restaurant Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Starting a Takeaway Business Starting a Takeaway Business 00:20:00 Module 02: Going Online Going Online 00:18:00 Module 03: Creating an Online Ordering System Creating an Online Ordering System 00:15:00 Module 04: Restructuring Management Restructuring Management 00:25:00 Module 05: Legal Requirements Legal Requirements 00:20:00 Module 06: Complying with the COVID-19 Guidance Complying with the COVID-19 Guidance 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview Cost Control Process and Management Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cost Control Process and Management Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £3.99 only Hard copy certificates are also available, and you can get one for only £8.99 The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction & Fundamentals Introduction and Fundamental Terms 00:09:00 Fundamental terms - Perishable / Non Perishable cost, Inventory Terms 00:05:00 Qualities of Good Cost Controller 00:07:00 Cost Control process Cost Control Process and Controls related to Purchasing 00:10:00 How to estimate Kitchen food Order Process Simplified 00:06:00 How to Setup Store PAR for to identify re-order levels 00:06:00 Basic Receiving Process Controls 00:07:00 Basic Store Process controls 00:08:00 Production Control and Tests Production Controls 00:05:00 Recipe Card & Controls 00:08:00 Buffet Costing and Menu Pricing 00:08:00 Test and Checks in Cost Control Butcher test 00:09:00 Bar Spot Checks and Recipe Testing 00:06:00 Production Control Via Menu Engineering 00:08:00 Slow and Non Moving Inventory 00:03:00 Monitoring via reports and Checklist Daily & Monthly Food Cost Reports 00:11:00 Menu Engineering Reports 00:09:00 Cost Control Checklist 00:03:00 Assignment Assignment - Cost Control Process and Management 00:00:00
Are you ready to advance your career in the food and hospitality industry? Our special Food Safety and Hygiene for Catering with HACCP and Hospitality Management bundle combines three essential courses to help you succeed: Course 01: Level 3 Food Safety and Hygiene for Catering Course 02: Level 2 HACCP Training Course 03: Hospitality Management * Food safety is very important. The UK loses around £9 billion each year due to foodborne illnesses * Our Level 3 Food Safety and Hygiene for Catering course helps you meet the legal requirements of the Food Safety Act 1990. This course is perfect for anyone in the food sector, whether you're a server, chef, or line cook. It's our top-selling course with a 4.9 out of 5-star rating, featuring a very good curriculum that ensures you understand all the crucial aspects of food safety and hygiene. Our Level 2 HACCP Training course teaches you about Hazard Analysis and Critical Control Points. This is required by EU Regulation (EC) 852/2004. It's essential for those working in food production, retail, restaurants, and catering. This training helps you follow legal standards and keep food safe. Our Hospitality Management course helps you provide excellent service to guests. Learn how to make every guest's experience memorable and ensure the highest standards in your hospitality business. Don't just dream of a great career in Food and Hospitality sector-make it happen. Enroll in our Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management course bundle today. We offer this valuable bundle at a fair price of just £12 after a discount. Key Features: CPD Certified 30 CPD Points Free Certificate Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Food Safety and Hygiene for Catering with HACCP and Hospitality Management course is a smart investment in your professional future. Our Food Safety and Hygiene for Catering with HACCP and Hospitality Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Food Safety and Hygiene for Catering with HACCP and Hospitality Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Food Safety and Hygiene for Catering with HACCP and Hospitality Management course is the key to unlocking your potential and advancing your professional journey. Course 01: Level 3 Food Safety and Hygiene for Catering Module 01: Fundamentals of Food Safety and Food Hygiene Module 02: Roles and Responsibilities of Food Supervisors and Handlers Module 03: Laws and Legislation in Food Safety and Food Hygiene Module 04: Food Safety Management Systems (FSMS) and Hazard Analysis and Critical Control Points (HACCP) Module 05: Foodborne Illnesses and Other Health Risks Module 06: Contamination Prevention Module 07: Waste Management, Cleaning, and Disinfection Module 08: Effective Training and Supervision of Staff Course 02: Level 2 HACCP Training Module 01: The Principles of HACCP Module 02: Legislation Regarding HACCP Module 03: Chemical and Physical Hazards in Food Module 04: Preparing for a HACCP System Module 05: Preliminary Steps and Studies for HACCP Module 06: The Seven Principles of HACCP - Part One Module 07: The Seven Principles of HACCP - Part Two Course 03: Hospitality Management Module 01: Customer Service In Hotel Reception Module 02: How To Handle Difficult Hotel Guests Module 03: Brand Standards In The Hospitality World Module 04: Dressing The Part: Creating The Professional Look In Hospitality Module 05: Keeping Stress Under Control On The Job Module 06: Legal Issues In Hospitality Learning Outcomes: After completing this Food Safety and Hygiene for Catering with HACCP and Hospitality Management course, learners will be able to: Understand fundamental food safety and hygiene principles and best practices. Identify food supervisors' and handlers' roles and responsibilities. Comprehend laws and legislation in food safety and hygiene. Implement FSMS and HACCP for effective food safety and hygiene management for catering. Recognise foodborne illnesses and associated health risks for better food safety and hygiene management for catering. Execute contamination prevention, waste management, and disinfection procedures. Able to handle difficult hotel guests with Hospitality Management principles. Certification After completing this Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management Course, you will get a free Certificate. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Safety and Hygiene for Catering with HACCP and Hospitality Management. Moreover, this course is ideal for: Aspiring food safety managers and supervisors. Food handlers seeking advanced food safety and hygiene knowledge. Catering business owners and operators who wants to know more about food safety and hygiene. Hospitality staff in managerial roles. Hotel receptionists aiming for service excellence. Please be informed that this Food Safety and Hygiene for Catering with HACCP and Hospitality Management course doesn't provide any formal qualification. To get qualified, you have to join programs such as - Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety in Catering (RQF) Level 2 Award in HACCP for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Requirements This Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Safety and Hygiene for Catering with HACCP and Hospitality Management. Moreover, this course is ideal for: Career path After finishing this Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management course you will have multiple job opportunities waiting for you. Some of the Job sectors of Food Safety and Hygiene for Catering with HACCP and Hospitality Management are: Food Safety Manager Catering Supervisor HACCP Coordinator Hospitality Manager Hotel Receptionist Quality Assurance Officer Certificates Free CPD Certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
HACCP: HACCP Course Online Unlock the Power of HACCP: HACCP Course: Enrol Now! The European Regulation (EC) No 852/2004 on Food Hygiene is a legal requirement for catering, manufacturing, and retail businesses. In addition, the Hazard Analysis and Critical Control Point (HACCP) system is a food safety management system required by all businesses that serve food and beverages, including hotels, restaurants, and hospitals. This HACCP: HACCP Course is designed to introduce you to food hygiene legislation as well as the seven HACCP principles. You will also learn how to implement a HACCP system in the workplace, putting key safety control measures into action. Learning Outcomes After completing this HACCP: HACCP Course, you will be able to: Describe the fundamentals of HACCP. Explain Microbial Hazards. Gain a solid understanding of Food Safety hazards. Describe Prerequisite Programmes. Create a HACCP system. Describe hazard analysis and control measures. By the end of this HACCP: HACCP Course, you will have a solid understanding of food safety management fundamentals, including preventing and identifying food safety hazards, maintaining an excellent standard of service. Also, a healthy working environment for all. Courses you will get: Course 01: Level 3 HACCP Training Course Course 02: Level 2 Food Hygiene and Safety For Catering Course 03: Level 2 Food Hygiene and Safety Course 04: Level 2 HACCP Training Course For Catering & Retail [ Note: Free PDF certificate as soon as completing the HACCP: HACCP course] HACCP: HACCP Course Online This HACCP: HACCP Course consists of 15 modules. Course Curriculum of HACCP: HACCP Course Module 01: An Overview of HACCP Module 02: Laws Related to HACCP Module 03: HACCP Alternatives Module 04: Planning a HACCP System Module 05: Understanding Food Safety Hazards Module 06: Prerequisite Programmes Module 07: Creating the HACCP System Module 08: Principle 1: Hazard Analysis Module 09: Principle 2: Critical Control Points Module 10: Principle 3: Critical Limits Module 11: Principle 4: Monitoring Critical Control Points Module 12: Principle 5: Corrective Action Module 13: Principle 6: Verification of the HACCP System Module 14: Principle 7: Documentation Module 15: Implementing the HACCP System Assessment Method of HACCP: HACCP Course After completing HACCP: HACCP Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of HACCP: HACCP Course After completing the HACCP: HACCP course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? HACCP: HACCP Course Online This HACCP: HACCP Course is ideal for those who work in: - Restaurants or cafes., Hospitality and catering., Kitchens in schools and workplaces., Stalls, selling food., Supermarkets and butchers. Requirements HACCP: HACCP Course Online To enrol in this HACCP: HACCP Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our HACCP: HACCP Course. Be energetic and self-motivated to complete our HACCP: HACCP Course for Catering Course. Basic computer Skill is required to complete our HACCP: HACCP Course for Catering Course. If you want to enrol in our HACCP: HACCP Course, you must be at least 15 years old. Career path HACCP: HACCP A formal HACCP: HACCP qualification ensures that you, as an employee, have up to date knowledge of food management systems and can demonstrate an excellent understanding of food hygiene and safety regulations in the workplace. This course can be applied to the following: Food and restaurant business Catering and hospitality School/work kitchens Fast food industry Bars and pubs Hotels