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Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Medical Sales Representative will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Medical Sales Representative will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Medical Sales Representative and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Medical Sales Representative is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Medical Sales Representative. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Medical Sales Representative will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Medical Sales Representative The Number One Universal Killer Question in Selling 00:03:00 The Importance of Establishing the Clients Expectations 00:02:00 Communication in Pharmacy Settings 00:15:00 How to Close the Sale Without Sounding like a Salesman 00:04:00 People Buy Emotionally and Justify Logically. What to Do About It 00:04:00 Don't Assume You Know the Buyer's Priorities 00:05:00 Standard Operating Procedures (SOPs) 00:12:00 How to Unearth the Buyer's Strategic Needs 00:03:00 The Importance of Implications 00:04:00 Being Prepared for Objections 00:04:00 The Most Common Objections and How to Handle Them 00:04:00 How to Get People to Choose What You Want Them To 00:04:00 What Buyers Say and What They Really Mean 00:03:00 Medical Math and Pharmacy Calculations Mastery 00:04:00 Medical Math and Pharmacy Calculations Mastery 00:09:00 Medical Math and Pharmacy Calculations Mastery 00:13:00 Business Math Terminologies 00:08:00 Business Math Mark-up Discount 00:16:00 Retail Business Math Mark-up Amount & Mark-up Percentage 00:08:00 Retail Business Math Discount Amount & Discount Percentage 00:15:00 Pharmacy Business Math Purchase Price, Discount, and Discount Percentage 00:03:00 Pharmacy Business Math Percentage Markup Rate 00:02:00 Pharmacy Business Math Gross Profit Net Profit 00:03:00 Percentages, Strengths & Concentration 00:15:00 % wv, % ww, % vv 00:06:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Licensed Premises Approved Online Staff Training

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Fitting Room Advice Store clients take a stab at garments prior to choosing to buy them. In this way, retailers' fitting room settings ought to be welcoming for clients. This expands the odds of a client utilizing a changing room and making a buy. Utilizing fitting rooms can be charming and proficient for clients and beneficial for stores. Thus, the stores appreciate client devotion. Clients utilize changing rooms more when they see that a brand is committed to addressing their requirements however remarkable fitting room encounters. This course has been intended to give fitting room exhortation to retailers. It covers four modules on planning fitting rooms and how to improve client experience and increment retail deals. What You Will Learn: What makes fitting rooms client cordial The significance of planning fitting rooms The most effective method to improve customers' fitting experience The top advantages of locking fitting rooms The job of workers in fitting rooms to improve client experience and increment deals. Advantages of Taking the Course Taking the course will help you: Comprehend the significance of fitting rooms to mold retailers Comprehend the job of fitting rooms in improving client experience See how style retailers can plan useful fitting rooms Understand the stuff to plan and outfit an inventive fitting room

24 Hour Flash Deal **33-in-1 HACCP for Food Manufacturing Mega Bundle** HACCP for Food Manufacturing Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the HACCP for Food Manufacturing package online with Studyhub through our online learning platform. The HACCP for Food Manufacturing bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This HACCP for Food Manufacturing course provides complete 360-degree training on HACCP for Food Manufacturing. You'll get not one, not two, not three, but thirty-three HACCP for Food Manufacturing courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these HACCP for Food Manufacturing courses are yours for as long as you want them once you enrol in this course This HACCP for Food Manufacturing Bundle consists the following career oriented courses: Course 01: HACCP Course Course 02: Food Safety Training Certificate Course 03: Food Safety & Hygiene Certificate Level 1 Course 04: Level 1 & 2 Food Hygiene Certificate and HACCP Training Course 05: Food Hygiene Certificate Course 06: Food Hygiene Training Level 2 Course 07: Supervising Food Safety in Catering Course 08: Level 2 TACCP Training Course Course 09: Food Safety Level 3 and Hazards Control Training Course 10: Food Labelling Regulations Training Course 11: Food Microbiology Course 12: Vacuum Packing Training: Food Preservation and Safety Course 13: Comprehensive Dishwashing Training and Kitchen Hygiene Course 14: Food Handlers Certificate Course 15: Food Hygiene and Safety Audit in Catering Course 16: Catering & Cooking Basics: From Kitchen Novice to Culinary Pro Course 17: Quality Assurance Manager Course 18: Food Science Diploma Course 19: Food Technology Diploma Course 20: Food Hygiene: How to Achieve a 5 Star Food Hygiene Rating Course 21: Warehouse Management Course 22: Inventory Management Course 23: COSHH Training Course 24: Environmental Health Course 25: Catering Management Course 26: Food and Beverage Manager Course 27: Nutrition and Diet (Health Coaching and Food Hygiene) Course 28: Pest Control Course 29: CSR Policies & Supply Chain Management Course 30: Good Manufacturing Practices (GMP) Course 31: Food Hygiene and Safety - Standards & Practices Course 32: Kitchen Porter Training: Hygiene, Safety, and HACCP Principles Course 33: Cleaning, Decontamination and Waste Management In this exclusive HACCP for Food Manufacturing bundle, you really hit the jackpot. Here's what you get: Step by step HACCP for Food Manufacturing lessons One to one assistance from HACCP for Food Manufacturingprofessionals if you need it Innovative exams to test your knowledge after the HACCP for Food Manufacturingcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three HACCP for Food Manufacturing courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your HACCP for Food Manufacturing certificate and transcript on the next working day Easily learn the HACCP for Food Manufacturing skills and knowledge you want from the comfort of your home The HACCP for Food Manufacturing course has been prepared by focusing largely on HACCP for Food Manufacturing career readiness. It has been designed by our HACCP for Food Manufacturing specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The HACCP for Food Manufacturing Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This HACCP for Food Manufacturing bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This HACCP for Food Manufacturing Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into HACCP for Food Manufacturing Elementary modules, allowing our students to grasp each lesson quickly. The HACCP for Food Manufacturing course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HACCP for Food Manufacturing training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in HACCP for Food Manufacturing This course is suitable for anyone interested to further progress there career in: Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 4 Award in Food Safety Management for Catering(RQF) Level 3 Award in HACCP for Food Manufacturing (RQF) Level 2 Certificate in Nutrition and Health Principles (RQF) Level 2 Food Safety ISO 22000: Food Safety Management Systems Professional Level 3 Award in Food Safety for Manufacturing (RQF) Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) Level 3 Award in Food Allergen Management in Catering (RQF) Level 4 Award in HACCP Management for Food Manufacturing (RQF) Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in HACCP for Food Manufacturing (RQF) Level 4 Award in Food Safety Management for Manufacturing (RQF) Level 3 Award in Food Safety for Retail (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety in Manufacturing (RQF) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this HACCP for Food Manufacturing course, all you need is - A smart device A secure internet connection And a keen interest in HACCP for Food Manufacturing Career path You will be able to kickstart your HACCP for Food Manufacturing career because this course includes various courses as a bonus. This HACCP for Food Manufacturing is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore HACCP for Food Manufacturing career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Level 2 Food Safety and Hygiene for Catering Course Online Would you like to pursue a career in the Level 2 Food Safety for Catering profession? Our Level 2 Food Safety for Catering course is intended to provide professionals in the field a solid foundation in food hygiene and safety. The goal of this Level 2 Food Safety for Catering course is to teach you the fundamental legal requirements in this industry. This Level 2 Food Safety explains how to stop food contamination and the spread of bacteria in the workplace. Also, the Level 2 Food Safety describes how to handles food in a professional context. This Level 2 Food Safety course teaches about the recommended practises for food hygiene. Moreover, the Level 2 Food Safety course elaborates the personal cleanliness and storing food properly. Regulating ingredient temperatures are all covered in this Level 2 Food Safety and Hygiene for Catering course. Enrol this Level 2 Food Safety and Hygiene for Catering course now to get the knowledge and abilities necessary to progress your career in this field of expertise. Special Offers of this Level 2 Food Safety and Hygiene for Catering Course This Level 2 Food Safety and Hygiene for Catering Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Food Safety and Hygiene for Catering Course Instant access to this Level 2 Food Safety and Hygiene for Catering Course Get FREE Tutor Support from Monday to Friday in this Level 2 Food Safety and Hygiene for Catering Course Main Course: Level 2 Food Safety and Hygiene for Catering Courses are included in this Nursing & Prescribing: Nursing & Prescribing Course Course 01: Level 2 HACCP Training for Catering and Retail Course 02: Level 2 Food Hygiene and Safety Course 03: Level 3 Supervising Food Safety in Catering [ Note: Free PDF certificate as soon as completing the Level 2 Food Hygiene and Safety for Catering course] Level 2 Food Safety and Hygiene for Catering Course Online Industry Experts Designed this Level 2 Food Safety and Hygiene for Catering course into 09 detailed modules. Course Curriculum of Level 2 Food Safety and Hygiene for Catering Course Module 01: An Overview of Food Hygiene and Safety Module 02: Legislation Related to Food Safety Module 03: Microbiological Hazards Module 04: Other Types of Hazards Module 05: Food Storage Process Module 06: Preparing Food Module 07: Personal Hygiene Module 08: Food Premises Design, Layout, Size and Suitability Module 09: Food Premises Cleaning and Disinfection Assessment Method of Level 2 Food Safety and Hygiene for Catering Course After completing each module of the Level 2 Food Safety and Hygiene for Catering Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 2 Food Safety and Hygiene for Catering Course After completing the MCQ/Assignment assessment for this Level 2 Food Safety and Hygiene for Catering Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 2 Food Safety and Hygiene for Catering Course Online This Level 2 Food Hygiene and Safety for Catering course is designed for anyone within the hospitality or catering sectors, whether self-employed or employed and at any stage of their career. Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following options: Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Safety in Manufacturing (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Retail (RQF) Level 3 Award in HACCP for Catering (RQF) Level 3 Award in Food Safety for Manufacturing (RQF) Level 4 Award in Food Safety Management for Catering (RQF) Level 4 Award in Food Safety Management for Catering (RQF) Requirements Level 2 Food Safety and Hygiene for Catering Course Online Students who intend to enrol in this Level 2 Food Safety: Level 2 Food Safety course must meet the following requirements: Level 2 Food Safety: Good command of the English language Level 2 Food Safety: Must be vivacious and self-driven Level 2 Food Safety: Basic computer knowledge Level 2 Food Safety: A minimum of 16 years of age is required Career path Level 2 Food Safety and Hygiene for Catering Course Online This Level 2 Food Safety and Hygiene for Catering Course will prepare you for a variety of career opportunities. Certificates Certificate of completion Digital certificate - Included

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.