1530 Retail courses delivered Online

CWDP training course description The CWDP course consists of instructor-led training applicable to the design of wireless LANs using the latest technologies including 802.11n and 802.11ac. The course goes in-depth into the design process and provides attendees with the knowledge needed to plan, deploy and test modern 802.11-based networks. It also prepares students for the CWDP examination. Students who complete the course will acquire the necessary skills for preparing, planning performing and documenting site surveys and wireless LAN design procedures. What will you learn Design enterprise WiFi networks. Select appropriate antennas and Access points. Perform site surveys. Describe the security requirements required for enterprise networks. Test, validate and troubleshoot installations. CWDP training course details Who will benefit: Anyone looking for the skills to analyze, troubleshoot, and optimize any enterprise level Wi-Fi network, no matter which brand of equipment your organization deploys. Anyone looking to become a CWNP. Prerequisites: CWNA Duration 5 days CWDP training course contents WLAN design overview Importance of good design, Impact of bad design, Design process, Design skills, Design toolkit. Requirements analysis Pre-planning, Customer interaction, Requirements gathering, Discovering existing systems, Documenting the environment, Defining constraints, Creating documentation. Designing for clients and applications Client Device types, Application types, Application-specific design, High density design issues. Designing for industry Standard corporate networks, Industry-specific designs, Government, Healthcare, Hospitality, Retail, Public hotspots, Transportation, Mobile offices, Outdoor and mesh, Remote networks and branch offices, Last-miles / ISP and bridging. Vendor selection processes Defining vendor issues, Operational planes, Design models, Understanding architectures. Radio Frequency (RF) planning RF spectrum, RF behaviors, Modulation and coding schemes, RF accessories, Throughput factors. WLAN hardware selection Antennas, 802.11n and antennas, Choosing Aps, Powering Aps. Site surveys Site survey tools, Site survey preparation, Predictive site surveys, Manual site surveys, Site survey principles and processes. Designing for Quality of Service (QoS) QoS overview, QoS application points, Roaming support. Designing for security Bad security, Authentication solutions, Encryption solutions, Security best practices, Intrusion prevention. Installation testing, validation and troubleshooting Network health status, Troubleshooting and validation process, Troubleshooting and validation tools, Common problems. Hands-on lab exercises Hands-on labs depend on the audience and can include use of: Spectrum analyzers, Protocol analyzers, Site Survey software, Diagramming software, Various wireless access points, Various wireless adapters and antennas.

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that over 20% of UK product recalls are due to manufacturing non-compliance? Are you passionate about ensuring quality and safety in production processes? Are you equipped with the skills to thrive in this dynamic industry? This bundle combines essential courses in Manufacturing, Good Manufacturing Practice (GMP), and Product Management to give you a well-rounded understanding of bringing high-quality products to market. This Good Manufacturing Practice Bundle equips you with the knowledge and skills to excel across the manufacturing value chain. You'll gain insights into modern manufacturing practices, ensuring efficient production processes. Learn the fundamentals of Good Manufacturing Practice (GMP) to guarantee product quality and regulatory compliance. Master product management principles to develop, launch, and manage successful products that meet customer needs. This Good Manufacturing Practice at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Good Manufacturing Practice course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Good Manufacturing Practice (GMP) Bundle Package includes: Main Course : Diploma in Good Manufacturing Practice (GMP) at QLS Level 5 10 Additional CPD Accredited Premium Courses related to Manufacturing: Course 01: Modern Manufacturing Course 02: Product Management Course 03: Retail Management Skills Course 04: SAP Controlling (CO) - Product Costing S4HANA Course 05: Operations Management: Process Mapping & Supply Chain Course 06: Certificate in Purchasing and Procurement Course 07: Quality Assurance Course 08: Warehouse Safety Course 09: Import/Export Course 10: Business Law & Commercial Law Enrol today and take a significant step towards a rewarding career in Manufacturing & Product Management! Learning Outcomes of Good Manufacturing Practice (GMP) Master Good Manufacturing Practices (GMP) and quality assurance principles. Understand modern manufacturing techniques and product lifecycle management. Implement effective operations management and supply chain optimization. Ensure regulatory compliance and adhere to industry standards. Develop expertise in purchasing, procurement, and warehouse safety. Gain insights into product costing, retail strategies, and business law. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Good Manufacturing Practice Get a free student ID card with Good Manufacturing Practice Training program (£10 postal charge will be applicable for international delivery) The Good Manufacturing Practice is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Good Manufacturing Practice course materials The Good Manufacturing Practice comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Good Manufacturing Practice (GMP) at QLS Level 5 Module 01: Basic Concept Of GMP And Safety Regulations Module 02: Good And Bad Manufacturing Practice Module 03: Preventing And Controlling Contamination Module 04: Maintenance And Hygiene Module 05: GMP For Pharmaceutical Industry Module 06: GMP For Food Industry Module 07: GMP For Cosmetics Industry Module 08: IT Applications On GMP Course 01: Modern Manufacturing Section 01: Introduction Section 02: Electric Discharge Machining Section 03: Electrochemical Machining Section 04: Abrasive Jet Machining Section 05: Ultrasonic Machining Section 06: Laser Beam Machining Section 07: Plasma Arc Machining Section 08: Electron Beam Machining Section 09: The Finish Line Course 02: Product Management Module 01: Introduction To Product Management Module 02: Product Classification Module 03: Developing The Product Plan Module 04: New Product Development Module 05: Levels Of A Product And Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product And Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics Of Marketing For Products Module 10: Financial Analysis For Product Management =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Manufacturing & Good Manufacturing Practice (GMP) bundle is suitable for Manufacturing Professionals Retail Managers Product Managers SAP Consultants Requirements You will not need any prior background or expertise. Career path This Good Manufacturing Practice (GMP) bundle will allow you to kickstart or take your career in the following sectors: Manufacturing Manager: £35,000 - £80,000 Product Manager: £40,000 - £100,000 Retail Operations Manager: £30,000 - £60,000 SAP Consultant: £45,000 - £100,000 Visual Merchandiser: £20,000 - £40,000 Quality Assurance Manager (GMP): £30,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Good Manufacturing Practice (GMP) at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Master retail buying essentials with courses in logistics, communication, time management, and quantity survey. Buying for retail isn’t just picking things off shelves—it’s forecasting, timing, negotiating, and knowing when to say “no” with confidence. This mini bundle lines up the essentials: retail management, quantity survey, communication skills, logistics, and time management. No jargon, no fluff, just the bits that matter. Whether you're chasing supplier quotes or streamlining deliveries, this course combination gives you a rounded view of how retail buying decisions are made and managed. Behind every smart shelf sits someone who can forecast, organise, and follow up—this bundle helps you be that person, minus the clipboard. Learning Outcomes: Understand purchasing roles within the retail industry framework. Analyse quantity and cost efficiency in retail projects. Improve communication with suppliers and internal teams. Manage retail timelines and deadlines with efficiency. Coordinate delivery and stock through logistics principles. Use structured methods for retail purchase decisions. Who Is This Course For: Junior buyers in retail companies or supply teams. Procurement assistants working on inventory systems. Store staff with supplier-facing responsibilities. Retail administrators managing product deliveries. Logistics staff supporting retail operations. Coordinators in product supply and ordering roles. Quantity assistants working in retail planning. Professionals needing time-managed buying processes. Career Path (UK Average Salaries): Retail Buyer – £33,000 per year Assistant Merchandiser – £27,000 per year Procurement Coordinator – £30,000 per year Logistics Officer – £28,500 per year Retail Administrator – £23,000 per year Quantity Survey Assistant – £29,000 per year

The Store Assistant Training - CPD Accredited Course offers a well-rounded foundation for anyone interested in gaining knowledge about retail operations and store management. Through a carefully designed sequence of modules, learners are introduced to the key functions of a store assistant, from customer interaction and supplier handling to understanding visual merchandising and consumer behaviour. Whether you're new to retail or aiming to improve your understanding of store-related responsibilities, this course provides clear guidance and insightful knowledge at every step. Topics such as retail management, store psychology, and relevant legislation are covered in a structured, engaging format to help learners navigate the retail environment confidently. The course is ideal for those looking to understand the day-to-day dynamics of retail roles without unnecessary jargon or filler. Each module is designed with clarity in mind, making it suitable for learners from all backgrounds. With CPD accreditation, this course supports professional development while offering a flexible online learning experience tailored to fit around other commitments. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Store Assistant Module 02: Roles and Responsibilities of a Store Assistant Module 03: Introduction to Retail Management Module 04: Managing a Retail Store Module 05: Visual Merchandising Module 06: Consumer Behaviour Module 07: Dealing with Customers Module 08: Dealing with Suppliers Module 09: Store Psychology Module 10: Legislations Related to Retail Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Store Assistant Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Store Assistant Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Store Assistant Training - CPD Accredited training.

Unlock the secrets to efficient inventory management and transform your business operations with our comprehensive training programme. Imagine mastering the art of balancing stock levels, reducing waste, and maximising profits. Our meticulously crafted modules cover every facet of inventory, from understanding the various types to ensuring pinpoint accuracy in your warehouse. This is your opportunity to learn the strategies and techniques that drive success for industry leaders. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Our engaging and detailed course guides you through the essential elements of inventory management. Discover the crucial roles within the supply chain and the best practices for setting up an efficient warehouse. Learn how to predict demand accurately and streamline your outbound processes. This training is designed to equip you with the knowledge and tools you need to elevate your inventory management skills, ensuring your business runs smoother and more profitably. Dive into this transformative learning experience and see the tangible benefits it can bring to your operations. Course Curriculum Module 01: What Is Inventory? Module 02: Types Of Inventory Module 03: Key Players Module 04: Setting Up The Warehouse Module 05: Identifying Demand Module 06: Maintaining Inventory Accuracy Module 07: The Outbound Process Learning Outcomes: Understand the fundamental concepts and importance of inventory. Identify and distinguish between different types of inventory. Recognise key players in the inventory management process. Learn to set up an efficient warehouse system. Determine methods for accurately identifying inventory demand. Master techniques for maintaining inventory accuracy and outbound processes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring warehouse managers and coordinators. Individuals new to inventory management. Business owners managing stock and supplies. Supply chain enthusiasts seeking foundational knowledge. Retail workers aiming to improve stock control. Career path Inventory Manager Warehouse Supervisor Stock Control Analyst Supply Chain Coordinator Logistics Manager Purchasing Agent Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

QA Level 2 Award In Food Safety In Catering (RQF) Face to Face: Full day course Virtual Classroom: Spread over 3 sessions of 2½ hr duration Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely Recommended by HSE and Environmental Health Officers (EHO's) Course Contents: The Importance of Food Safety Food Safety Laws Legal Responsibilities of Food Handlers Types of Contamination and the Associated Risks Bacteriology Food Poisoning Foodborne Illnesses An Introduction to Hazard Analysis and Critical Control Points (HACCP) Personal Hygiene Work Flow, Work Surfaces and Equipment Cleaning and Disinfection Waste Disposal Pest Control Safe Food Handling Practices including Time and Temperature Controls Preparation Cooking and Reheating Chilling Cooling Thawing Hot holding Displaying food Core temperatures Food Preservation Storage Stock Control Procedures Benefits of this course: Businesses have a duty to their customers to produce food that is safe for consumption. There are one million cases of food poisoning in the UK each year. More than 6,000 are admitted to hospital. In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116. Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out. EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’. Our QA Level 2 Award in Food Safety in Catering (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry, and complies with the training regulations. Accredited, Ofqual regulated qualification Our Food Safety in Catering training course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Food safety in Catering certificate fulfils the legal requirements and is a very good way to make sure your employees are trained in Food Safety. The Ofqual Register number for this course is 603/2594/X

The Purchasing and Procurement Diploma - CPD Accredited 3 Courses Bundle offers a robust foundation for anyone aiming to deepen their understanding of supply chain essentials and retail dynamics. This carefully selected trio of courses covers key aspects of purchasing, procurement strategies, retail psychology, and retail management, as well as business planning. Whether you are seeking to enhance your knowledge in sourcing and supplier relations or wish to grasp consumer behaviour and management tactics, this bundle provides a structured learning path tailored to today’s market demands. Delivered entirely online, this bundle suits professionals looking to advance their expertise flexibly and at their own pace. The CPD accreditation underlines the quality and relevance of the courses, ensuring learners gain recognised credentials to boost their career prospects. By integrating purchasing principles with retail and business planning insights, this offering creates a well-rounded educational experience designed to refine decision-making and strategic thinking within commercial environments. These comprehensive courses are available in this Purchasing and Procurement Diploma - CPD Accredited 3 Courses Bundle Course 01: Purchasing and Procurement Diploma Course 02: Retail Psychology and Retail Management Course 03: Business Plan ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Course 01: Purchasing and Procurement Diploma Module 01: Supply Chain Basics Module 02: Role of Procurement in an Organisation Module 03: The Purchasing Cycle Module 04: Purchasing Toolkits Module 05: Managing Competitive Bids Module 06: Quality Management Module 07: Supplier Relationship Management Module 08: Analysing and Reducing Risk in the Supply Chain Module 09: Improving Efficiency and Accuracy Module 10: Category Management Module 11: Inventory Management Module 12: E-procurement Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Purchasing and Procurement Diploma - CPD Accredited 3 Courses bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Purchasing and Procurement Diploma - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Purchasing and Procurement Diploma - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Purchasing and Procurement Diploma - CPD Accredited 3 Courses Bundle training.

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Store Assistant at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Store Assistant at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Store Assistant at QLS Level 3 course. Due to Store Assistant at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Store Assistant at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Store Assistant at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Store Assistant at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Store Assistant at QLS Level 3 course. This Store Assistant at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Store Assistant at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Store Assistant at QLS Level 3 course: Module 01: Introduction to Store Assistant Module 02: Roles and Responsibilities of a Store Assistant Module 03: Introduction to Retail Management Module 04: Managing a Retail Store Module 05: Visual Merchandising Module 06: Consumer Behaviour Module 07: Dealing with Customers Module 08: Dealing with Suppliers Module 09: Store Psychology Module 10: Legislations Related to Retail Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Store Assistant at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Store Assistant at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Store Assistant at QLS Level 3 No prior background or expertise is required. Career path The Store Assistant at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Store Assistant at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Store Assistant at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included