3366 Respect courses

RQF Level 3 Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults The RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course is designed to provide individuals with the knowledge and understanding necessary to safeguard and protect those who are vulnerable. This course focuses on developing an awareness of the signs of abuse, the importance of reporting concerns, and the steps to take to ensure the safety and well-being of individuals in need of protection. The course covers a range of topics related to safeguarding and protecting children, young people, or vulnerable adults. Here is a description of what the course may include: Understanding Safeguarding: Participants will gain an understanding of what safeguarding means, why it is important, and the legal and regulatory frameworks that govern safeguarding practices. They will learn about the different types of abuse, including physical, emotional, sexual, and financial abuse, as well as neglect and exploitation. Recognising Signs of Abuse: Participants will learn how to recognize the signs and indicators of abuse and harm in children, young people, or vulnerable adults. They will understand the behavioural, physical, and emotional signs that may suggest abuse or neglect and the importance of early intervention. Reporting Concerns: Participants will learn about their roles and responsibilities in reporting concerns or suspicions of abuse. They will understand the appropriate procedures for reporting, the importance of confidentiality, and the agencies and organisations involved in safeguarding. Multi-Agency Collaboration: Participants will gain an awareness of the multi-agency approach to safeguarding and the importance of effective collaboration between professionals and organisations. They will learn how to work together to protect individuals and coordinate support services. Risk Assessment and Management: Participants will learn about the process of assessing and managing risks in safeguarding situations. They will understand the importance of risk assessment tools, risk management plans, and regular review processes. Support and Intervention: Participants will explore the types of support and interventions available for children, young people, or vulnerable adults who have experienced abuse or are at risk. They will learn about safeguarding policies and procedures, advocacy services, and the role of professionals in providing support and protection. Successful completion of the RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course indicates that participants have developed a solid understanding of safeguarding principles and practices. It equips individuals with the knowledge and skills to contribute to the safeguarding process, identify potential risks, and take appropriate action to protect those who are vulnerable. It's important to note that this course provides foundational knowledge and understanding of safeguarding, but it does not replace specialised training or qualifications required for specific safeguarding roles. It is advisable to check with relevant regulatory bodies or organizations in your sector to ensure that the course meets the specific requirements for your role or profession. Suitability - Who should attend? The RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course is suitable for individuals who work or aspire to work in roles that involve the care, support, or supervision of children, young people, or vulnerable adults. It is relevant to various sectors, including healthcare, social services, education, childcare, community work, and voluntary organizations. The course is designed to provide participants with a comprehensive understanding of safeguarding principles and practices, enabling them to contribute to the protection and well-being of those who are vulnerable. It is particularly relevant for individuals in roles such as: Social Workers and Social Care Professionals: The course equips social workers and professionals working in social care settings with the necessary knowledge and skills to effectively safeguard children, young people, or vulnerable adults under their care. Healthcare and Allied Health Professionals: Healthcare professionals, such as nurses, doctors, psychologists, counselors, and therapists, who work with children, young people, or vulnerable adults can benefit from the course to enhance their understanding of safeguarding and protection. Teachers and Education Professionals: Teachers, teaching assistants, and other education professionals who interact with children and young people in schools, colleges, or other educational settings can benefit from the course to enhance their awareness of safeguarding issues and their role in protecting students. Childcare and Youth Work Practitioners: Individuals working in childcare settings, youth clubs, after-school programs, and similar environments will find the course valuable in understanding the specific safeguarding needs and responsibilities associated with their work. Volunteers and Community Workers: Volunteers and community workers involved in activities or programs that involve children, young people, or vulnerable adults can gain essential knowledge and skills through the course to ensure the safety and well-being of those they support. It's important to note that while the course provides valuable knowledge and understanding of safeguarding principles, it may not fulfil specific regulatory or professional requirements for certain roles. Depending on the sector and specific job responsibilities, additional or specialized training may be necessary. It is advisable to consult with relevant regulatory bodies or organisations in your sector to determine the specific training requirements for your role. Overall, the RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course is suitable for individuals seeking to enhance their understanding of safeguarding principles and their ability to contribute to the protection and well-being of vulnerable individuals in a professional capacity. Outcome / Qualification etc. The RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course aims to achieve several learning outcomes for participants. Understanding of Safeguarding Principles: Participants will develop a thorough understanding of safeguarding principles and concepts. They will learn about the legal and regulatory frameworks governing safeguarding, the importance of promoting the welfare of children, young people, or vulnerable adults, and the responsibilities of individuals and organizations in safeguarding. Recognition of Signs of Abuse: Participants will be able to recognize the signs, symptoms, and indicators of abuse, harm, or neglect in children, young people, or vulnerable adults. They will develop the skills to identify potential risks and respond appropriately to safeguard those in need of protection. Knowledge of Reporting Procedures: Participants will learn about the procedures for reporting concerns or suspicions of abuse. They will understand the importance of timely reporting, maintaining confidentiality, and following the appropriate channels to escalate concerns to relevant authorities or designated safeguarding officers. Awareness of Multi-Agency Collaboration: Participants will gain an understanding of the multi-agency approach to safeguarding and the importance of effective collaboration between professionals, agencies, and organizations. They will learn how to work together to share information, coordinate interventions, and ensure the safety and well-being of children, young people, or vulnerable adults. Risk Assessment and Management: Participants will acquire knowledge and skills in conducting risk assessments related to safeguarding. They will understand the principles of risk management and the steps involved in creating and implementing effective safeguarding plans. Promotion of a Safe and Supportive Environment: Participants will learn strategies for creating safe and supportive environments for children, young people, or vulnerable adults. They will develop an awareness of the importance of promoting dignity, respect, and equality in all interactions, and understanding the impact of trauma and adverse experiences on individuals. Successful completion of the RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course indicates that participants have gained the necessary knowledge and understanding to contribute to safeguarding efforts and protect those who are vulnerable. It provides individuals with the skills and confidence to recognize signs of abuse, respond appropriately, and work collaboratively with other professionals to ensure the safety and well-being of children, young people, or vulnerable adults. It's important to note that while the course provides valuable knowledge and skills, it does not confer specialized safeguarding qualifications or replace the need for ongoing training and professional development. Regular updates and continuous learning are essential to stay informed about current best practices, legislative changes, and emerging safeguarding issues in order to effectively protect and support vulnerable individuals. Training Course Content Module 1 Introduction Module 2 Safeguarding legislation and guidance Module 3 Indicators of abuse or neglect Module 4 Making judgements Module 5 Communicating worries and concerns Module 6 Roles and responsibilities Module 7 Sharing information Module 8 Allegations and complaints Module 9 Reporting allegations and complaints Module 10 Course assessment and closure MODULE 1 INTRODUCTION Session content Trainer/Assessor introduction Learner introductions Course syllabus Learning outcomes Assessment criteria Session duration 20 minutes MODULE 2 SAFEGUARDING LEGISLATION AND GUIDANCE Session content Introduction to safeguarding Definitions Assessment framework Case study one - The Victoria Climbié inquiry Safeguarding statistics Safeguarding legislation and guidance Session duration 50 minutes MODULE 3 INDICATORS OF ABUSE OR NEGLECT Session content Definitions Types of abuse Characteristics of abuse Indicators of abuse Female genital mutilation (FGM) Terrorism, extremism and radicalisation County line gangs Electronic media abuse Vulnerability of babies Vulnerability of disabled children Case study two - Judith Session duration 50 minutes MODULE 4 MAKING JUDGEMENTS Session content A child focus Case study three - scenario statements Child development Children’s views Session duration 50 minutes MODULE 5 COMMUNICATING WORRIES AND CONCERNS Session content Silencing factors Barriers to sharing worries Who are children likely to turn to? Characteristics of adult’s children can trust How concerns can arise Session duration 45 minutes MODULE 6 ROLES AND RESPONSIBILITIES Session content Agency involvement Safeguarding roles Local Safeguarding Boards Local Authority Designated Officer (LADO) Social care services Multi-Agency Safeguarding Hubs (MASH) Safeguarding policy Session duration 45 minutes MODULE 7 SHARING INFORMATION Session content Confidentiality How concerns are raised Deciding to share information The seven golden rules to sharing information Session duration 30 minutes MODULE 8 ALLEGATIONS AND COMPLAINTS Session content Factors preventing disclosure Methods of disclosure Responding to disclosure Safeguarding failings Recording information Referral information Session duration 40 minutes MODULE 9 REPORTING ALLEGATIONS AND COMPLAINTS Session content Allegations and complaints in the workplace Reducing the risk of complaints Propriety and behaviour Duty of care Physical and sexual contact Children in distress One to one situations First Aid and medication Photography and video Use of personal living space Personal care Session duration 50 minutes MODULE 10 COURSE CLOSURE AND ASSESSMENT Session content Course summary Assessment paper Course evaluation Course closure Session duration 40 minutes Course delivery details The delivery of the RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course includes a combination of theoretical learning, interactive activities, case studies, and discussions. Here are some delivery methods for this course: Classroom-Based Training: Many training providers offer classroom-based training where participants attend in-person sessions led by qualified instructors. These sessions typically involve interactive lectures, group discussions, case studies, and practical exercises. Participants have the opportunity to ask questions, share experiences, and engage in activities that facilitate learning about safeguarding and protection. Blended Learning: Some providers offer a blended learning approach, combining online modules with in-person workshops or practical sessions. Participants may complete self-paced online modules to gain foundational knowledge about safeguarding principles and concepts. The in-person sessions provide opportunities for group work, role-playing scenarios, and application of knowledge in real-world situations. This approach allows for flexibility and self-paced learning while ensuring practical aspects are adequately addressed. E-Learning: Some providers may offer the course entirely online, utilizing e-learning platforms. Participants access online modules, interactive lessons, multimedia resources, and quizzes to learn about safeguarding and protecting children, young people, or vulnerable adults. Online discussion forums may also be available to facilitate interaction and knowledge sharing among participants. However, it is important to ensure that practical aspects and case studies are adequately covered in the online format. Work-Based Learning: In certain cases, the course may be delivered in a work-based learning format. This involves participants applying their learning directly within their workplace or relevant settings. They may be required to complete assignments, case studies, or projects that demonstrate their understanding of safeguarding principles and their ability to apply them in practice. Regardless of the delivery method, it is important for the course to align with the requirements and guidelines set by the regulatory bodies overseeing safeguarding and protection training. This ensures that participants receive comprehensive and standardized training that meets industry standards. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price. Continuing Studies After completing the RQF Level 3 Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults course, there are several potential pathways for further studies and professional development. Here are some options to consider: Advanced Safeguarding Training: To deepen your knowledge and skills in safeguarding, you can pursue advanced training courses that focus on specific areas of safeguarding. These courses may cover topics such as child protection, domestic violence, mental health, substance abuse, or safeguarding in specific settings like healthcare or education. These courses provide specialized knowledge and enhance your expertise in safeguarding practices. Specialist Safeguarding Qualifications: There are various specialist qualifications available in the field of safeguarding that can further enhance your professional standing and expertise. Examples include the Level 4 Certificate in Advanced Practitioner in Safeguarding Children or the Level 4 Award in Leading the Internal Quality Assurance of Assessment Processes and Practice for Safeguarding and Protecting Children and Young People. Continuous Professional Development (CPD): Engaging in continuous professional development is crucial for staying updated with the latest research, best practices, and legislative changes in safeguarding. You can attend seminars, workshops, conferences, or webinars related to safeguarding and protection. Additionally, reading relevant publications, participating in online forums or discussion groups, and networking with professionals in the field can all contribute to your ongoing learning and development. Higher Education Programs: If you aspire to advance your career in safeguarding or pursue leadership roles, you may consider higher education programs such as a bachelor's or master's degree in areas like social work, counselling, psychology, or child protection. These programs provide in-depth knowledge and research opportunities to further your understanding of safeguarding and contribute to the field through academic work. Supervision and Mentoring: Seeking regular supervision or mentoring from experienced professionals in the field can provide valuable guidance, support, and a platform for reflective practice. Supervision sessions allow for discussing complex safeguarding cases, ethical dilemmas, and personal development as a safeguarding practitioner. Specialised Roles: Depending on your career goals and interests, you may explore specialised roles within the field of safeguarding. This could involve working as a designated safeguarding officer, child protection advisor, safeguarding trainer, or consultant. These roles may require additional training, experience, and qualifications to meet specific job requirements. It's essential to stay updated with the requirements and guidelines of the regulatory bodies and organizations relevant to your sector. They may have specific recommendations or requirements for continuing studies and professional development in safeguarding. Additionally, consulting with your employer, professional networks, or industry associations can provide insights into the recommended pathways for ongoing learning and career progression in safeguarding.

Traibcert Online Foundation Courses, Elementary Training and Rudimentary Coaching are uniquely and specifically structured and designed to upgrade individual skills, improve intellectual minds to accumulate excessive knowledge and develop the respective standards essentially required to confidently encounter the competitive challenges that pragmatically exist within the peripheral margins of Multi-national corporates that encapsulate the giant organizations and empires of industry.

Traibcert Online Foundation Courses, Elementary Training and Rudimentary Coaching are uniquely and specifically structured and designed to upgrade individual skills, improve intellectual minds to accumulate excessive knowledge and develop the respective standards essentially required to confidently encounter the competitive challenges that pragmatically exist within the peripheral margins of Multi-national corporates that encapsulate the giant organizations and empires of industry.

Getting Started The Level 3 Diploma in Hospitality and Tourism Management is designed to promote both academic and professional growth in hospitality and tourism managers, enabling learners to realise their potential and contribute to the advancement of organisations in the hospitality and tourism sectors. This course will address the key aspects of the Hospitality and Tourism industry by exploring and analysing real-life scenarios and businesses.  Key Benefits This qualification prepares learners to Employ management principles in the hospitality and tourism sector Assess and implement business management principles relevant to this industry Exhibit proficient verbal and communication skills Operate both independently and collaboratively as a team member Evaluate problem-solving methods tailored to business and industry Foster personal development and growth. Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Level 3 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager; Est. Salary £51,699p.a Event Manager; Est. Salary £43,911p.a Tour Manager; Est. Salary £35,501p.a About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements This is an open entry qualification, and the only requirement is that candidates possess an IELTS 5.5 or other evidence of competence in English at this level. Progression A QUALIFI Level 4 Diploma  Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Introduction to the Tourism Industry Reference No : H/617/5595 Credit : 30 || TQT : 200 Students will gain insight into the various delivery channels present in the market, comprehending their respective roles and functions. This understanding will also extend to an appreciation of the industry's historical development and anticipated future evolution. UNIT2- Introduction to the Hospitality Industry Reference No : M/617/5597 Credit : 30 || TQT : 200 The primary objective of this unit is to acquaint learners with the hospitality industry, providing them with a comprehensive overview of its composition and structure. UNIT3- Introduction to Marketing for Hospitality and Tourism Reference No : A/617/5599 Credit : 30 || TQT : 200 Within this unit, learners will grasp the impact of external market factors on a hospitality or tourism organisation and how it influences their operations. UNIT4- Introduction to Customer Service for Hospitality and Tourism Reference No : M/617/5602 Credit : 30 || TQT : 200 Within this unit, students will develop an appreciation for the significance of customer service in both the hospitality and tourism sectors. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

The Institution of Occupational Health and Safety (IOSH) is a globally respected chartered body that champions the highest workplace standards of health and safety.  Safehouse are proud to offer training of the IOSH Managing Safely course. This training programme is designed for any individual who has organisational responsibilities for managing health and safety risks, resources and workplace practices. Once complete, it provides an excellent foundation for further study for those looking to pursue a career in health and safety and gain qualifications accredited by the National Examination Board in Occupational Safety and Health (NEBOSH) or NVQ Course Programme and Duration The IOSH Managing Safely course takes three full days to complete and covers, in detail, the core responsibilities of anyone tasked with managing workplace health and safety. Those responsibilities are covered in seven distinct units of study: Unit 1: Introducing managing safely Unit 2: Assessing risks Unit 3: Controlling risks Unit 4: Understanding responsibilities Unit 5: Understanding hazards Unit 6: Investigating incidents Unit 7: Measuring Performance To help prepare candidates for end-of-course examinations, daily interactive homework assignments and quizzes will also be set by the tutor. Certification In order to successfully complete the course and gain IOSH certification, delegates must complete a 45-minute examination to assess their learning and carry out a practical assessment to demonstrate the application of knowledge gained. Location At our Barnsley based training centre, with free parking on site bistro, free wifi and a great learning environment. Easily accessible from Junction 36 and 37 of the M1. Course Costs Course fees include expert tuition, course materials, examinations and certification. Costs are £395.00 plus VAT with discounts available for multiple booking / delegates.

https://www.lloydmaritime.com/C-S/cargo-surveying-advanced-diploma-expert-in-draught-surveying

What important conversations are your team members avoiding? Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust. But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise. Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue. Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics. Who Should Attend? This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue. We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon. In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by: Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation Responding to emotional reactions using the skills: Pause, Don’t Panic Observe, Don’t Judge Ask, Don’t Assume Outcomes This module will help participants: Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs. Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track. Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.

Thinking about learning more about Artificial Intelligence? The BCS Foundation Certificate in Artificial Intelligence is the advanced version of our Essentials Course Artificial Intelligence and includes more detail and insights about algebraic equations, vector calculus and schematics used in artificial intelligence and machine learning for you to learn how this new technology works.

We are very pleased to announce that Stephen Goldsmith aka the Gold polishing Guru is coming to our workshop 925 to teach his Masterclass June 2023 . If you’re in the industry, he needs no introduction but for anyone who hasn’t heard of him, he is a master of the polishing craft with over 50 years experience, his client list past and present includes, Asprey, Garrard, Theo Fennell, Hamilton and Inches Crown Jewellers of Scotland, The Royal Mint, The Royal Society. He has polished and restored many famous silverware pieces including the Americas Cup; Davis Cup; Wimbledon Cup and the Premier League Cup and he has also advised the Tower of London Jewel House on the upkeep of their silver collections. He also judged the polishing section of Goldsmiths craft and design awards. WHEN: Thursday 20th and Friday 21st February 2025 WHERE:  Workshop 925 based at The Mayford Centre, just outside of Woking and very close to Guildford. Unit F9 The Mayford Centre, Mayford Green Woking, Surrey  GU22 0PP TUTOR: Stephen M Goldsmith ABOUT STEPHEN: Stephen M Goldsmith started out at Rochester Art college, now known as University for the Creative Arts and was apprenticed at C.J Vander’s in 1971 and indentured with The Worshipful Company of Goldsmiths’. Now a Master Polisher of over 50 years’ experience, originally working for the Crown Jewellers Asprey & Garrards and well-known society jeweller Theo Fennell. Many of the pieces polished are now seen in Palaces, Museums and the rich and famous across the world. Stephen is one the most respected jewellery & silver polishers and is currently is teaching polishing across Europe and is known affectionately as “The Gold polishing Guru”. He has polished and restored many famous silverware pieces including the Americas Cup; Cricket World cup, Wimbledon Cup, Dubai Gold Cup, Premier League Cup. He has also been privileged to work in the jewel house at the Tower of London restoring The Grand Punch bowl made in 1830 and used by the Royal family on many occasions. Also known for polishing the largest pure gold coins made by the Royal Mint the largest being the James Bond 7kg pure gold coin. He is a fellow of the Institute of Professional Goldsmiths (IPG) and their official ambassador and a Master of The Dutch Guild of Goldsmiths. He shares his trade skills by teaching nationally and internationally including at Goldsmiths Centre, School of Master Jeweller’s Birmingham and VanTol & Breet Academy (Netherlands), The School of Jewellery Dublin & The Design & Craft Irish Craft Council in Kilkenny, Vannilla Ink, Aka_bespoke Manchester, Sheila Fleet in Orkney, Patrick Mavros in Zimbabwe and Mauritius. Stephen is a Freeman of The Worshipful Company of Goldsmiths’ and was granted the Freedom of the City of London in 1975. He has also had the very rare honour of winning The Goldsmith’s Company Award twice, plus many other prestigious awards and served as a council member for The Goldsmiths’ Craft and Design Council and a published authority on polishing precious metals “Polishing and Finishing for Jewellers and Silversmiths by the Crowood Press. WHAT DOES THE DAY INVOLVE? We are very pleased to announce that Stephen Goldsmith aka the Gold polishing Guru is coming to our workshop 925 to teach his Masterclass June 2023 . If you’re in the industry, he needs no introduction but for anyone who hasn’t heard of him, he is a master of the polishing craft with over 50 years experience, his client list past and present includes, Asprey, Garrard, Theo Fennell, Hamilton and Inches Crown Jewellers of Scotland, The Royal Mint, The Royal Society. He has polished and restored many famous silverware pieces including the Americas Cup; Davis Cup; Wimbledon Cup and the Premier League Cup and he has also advised the Tower of London Jewel House on the upkeep of their silver collections. He also judged the polishing section of Goldsmiths craft and design awards.You can get a glimpse of what he does on his instagramWHAT HAPPENS DURING THE MASTERCLASS?First, Stephen will talk about his career giving you an insight into the makings of a master craftsman. Then he will demonstrate just why he is known as master polisher. After this demonstration you will be guided by Stephen to try and replicate what you have been shown in the demonstration.After working through a few more exercises you will set to work on your own jewellery, receiving guidance on not just how to achieve the finish you would like for your jewellery but to reach a standard of finish you didn’t know you could.These Masterclasses are a great opportunity to learn from someone who is:a) A true master in our tradeb) Not a grump or condescending because you don’t know somethingc) Happy to chat and share his knowledge!All you need to bring is some of your own jewellery (around 6 items) at the point where it’s ready for polishing.You will have a spindle that is yours for the duration of the masterclass, mops, materials etc will be provided. It can be a messy business so make sure your clothing is workshop friendly!You will also have full access to our workshop, benches, tools and equipment if needed.This Masterclass will leave you with the knowledge and skills to take your polishing to a highly professional standard. EXPERIENCE REQUIRED: This class will benefit jewellers with some experience who are looking to learn to polish their work to a professional level. Our small classes mean we are able to provide each student with the support they require. CLASS SIZE: 6 WHAT TO BRING: For safety reasons, during each class, you are required to wear appropriate footwear, we request that no open toed shoes are worn within Workshop 925. Long hair should also be tied back when working with the equipment. You may also wish to bring a notebook. We have handouts for many demonstrations, but there are always many tips and tricks given verbally by the tutor, which some might like to keep note of. We have a microwave, kettle and fridge to store or cook your lunch choices. PAYMENT OPTIONS: You can pay via our website or in our workshop in person using our card machine. If you prefer to pay directly, you can email us on hello@workshop925.com and we can invoice you manually to arrange a bank transfer. For classes over £80, instalment options are also available. Please email us on hello@workshop925.com to arrange. Gift Voucher – if you have a voucher to redeem, please email us before booking on hello@workshop925.com Please check your dates carefully before booking a class as we are unable to offer refunds. See our Terms & Conditions for full details.

We are very pleased to announce that Stephen Goldsmith aka the Gold polishing Guru is coming to our workshop 925 to teach his polishing masterclass. If you’re in the industry, he needs no introduction but for anyone who hasn’t heard of him, he is a master of the polishing craft with over 50 years experience, his client list past and present includes, Asprey, Garrard, Theo Fennell, Hamilton and Inches Crown Jewellers of Scotland, The Royal Mint, The Royal Society. He has polished and restored many famous silverware pieces including the Americas Cup; Davis Cup; Wimbledon Cup and the Premier League Cup and he has also advised the Tower of London Jewel House on the upkeep of their silver collections. He also judged the polishing section of Goldsmiths craft and design awards. WHEN: Thursday 31st October and Friday 1st November 2024 WHERE:  Workshop 925 based at The Mayford Centre, just outside of Woking and very close to Guildford. Unit F9 The Mayford Centre, Mayford Green Woking, Surrey  GU22 0PP TUTOR: Stephen M Goldsmith ABOUT STEPHEN: Stephen M Goldsmith started out at Rochester Art college, now known as University for the Creative Arts and was apprenticed at C.J Vander’s in 1971 and indentured with The Worshipful Company of Goldsmiths’. Now a Master Polisher of over 50 years’ experience, originally working for the Crown Jewellers Asprey & Garrards and well-known society jeweller Theo Fennell. Many of the pieces polished are now seen in Palaces, Museums and the rich and famous across the world. Stephen is one the most respected jewellery & silver polishers and is currently is teaching polishing across Europe and is known affectionately as “The Gold polishing Guru”. He has polished and restored many famous silverware pieces including the Americas Cup; Cricket World cup, Wimbledon Cup, Dubai Gold Cup, Premier League Cup. He has also been privileged to work in the jewel house at the Tower of London restoring The Grand Punch bowl made in 1830 and used by the Royal family on many occasions. Also known for polishing the largest pure gold coins made by the Royal Mint the largest being the James Bond 7kg pure gold coin. He is a fellow of the Institute of Professional Goldsmiths (IPG) and their official ambassador and a Master of The Dutch Guild of Goldsmiths. He shares his trade skills by teaching nationally and internationally including at Goldsmiths Centre, School of Master Jeweller’s Birmingham and VanTol & Breet Academy (Netherlands), The School of Jewellery Dublin & The Design & Craft Irish Craft Council in Kilkenny, Vannilla Ink, Aka_bespoke Manchester, Sheila Fleet in Orkney, Patrick Mavros in Zimbabwe and Mauritius. Stephen is a Freeman of The Worshipful Company of Goldsmiths’ and was granted the Freedom of the City of London in 1975. He has also had the very rare honour of winning The Goldsmith’s Company Award twice, plus many other prestigious awards and served as a council member for The Goldsmiths’ Craft and Design Council and a published authority on polishing precious metals “Polishing and Finishing for Jewellers and Silversmiths by the Crowood Press. WHAT DOES THE DAY INVOLVE? We are very pleased to announce that Stephen Goldsmith aka the Gold polishing Guru is coming to our workshop 925 to teach his polishing masterclass. If you’re in the industry, he needs no introduction but for anyone who hasn’t heard of him, he is a master of the polishing craft with over 50 years experience, his client list past and present includes, Asprey, Garrard, Theo Fennell, Hamilton and Inches Crown Jewellers of Scotland, The Royal Mint, The Royal Society. He has polished and restored many famous silverware pieces including the Americas Cup; Davis Cup; Wimbledon Cup and the Premier League Cup and he has also advised the Tower of London Jewel House on the upkeep of their silver collections. He also judged the polishing section of Goldsmiths craft and design awards.You can get a glimpse of what he does on his instagramWHAT HAPPENS DURING THE MASTERCLASS?First, Stephen will talk about his career giving you an insight into the makings of a master craftsman. Then he will demonstrate just why he is known as master polisher. After this demonstration you will be guided by Stephen to try and replicate what you have been shown in the demonstration.After working through a few more exercises you will set to work on your own jewellery, receiving guidance on not just how to achieve the finish you would like for your jewellery but to reach a standard of finish you didn’t know you could.These Masterclasses are a great opportunity to learn from someone who is:a) A true master in our tradeb) Not a grump or condescending because you don’t know somethingc) Happy to chat and share his knowledge!All you need to bring is some of your own jewellery (around 6 items) at the point where it’s ready for polishing.You will have a spindle that is yours for the duration of the masterclass, mops, materials etc will be provided. It can be a messy business so make sure your clothing is workshop friendly!You will also have full access to our workshop, benches, tools and equipment if needed.This Masterclass will leave you with the knowledge and skills to take your polishing to a highly professional standard.EXPERIENCE REQUIRED: This class will benefit jewellers with some experience who are looking to learn to polish their work to a professional level. Our small classes mean we are able to provide each student with the support they require. CLASS SIZE: 6 WHAT TO BRING: For safety reasons, during each class, you are required to wear appropriate footwear, we request that no open toed shoes are worn within Workshop 925. Long hair should also be tied back when working with the equipment. You may also wish to bring a notebook. We have handouts for many demonstrations, but there are always many tips and tricks given verbally by the tutor, which some might like to keep note of. We have a microwave, kettle and fridge to store or cook your lunch choices. PAYMENT OPTIONS: You can pay via our website or in our workshop in person using our card machine. If you prefer to pay directly, you can email us on hello@workshop925.com and we can invoice you manually to arrange a bank transfer. For classes over £80, instalment options are also available. Please email us on hello@workshop925.com to arrange. Gift Voucher – if you have a voucher to redeem, please email us before booking on hello@workshop925.com Please check your dates carefully before booking a class as we are unable to offer refunds. See our Terms & Conditions for full details.