Booking options
£850
+ VAT£850
+ VATOn-Demand course
3 hours
All levels
In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts.
In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge.
From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider.
In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders.
At the end of this program, you will be able to:
Determine when a project meets the criteria of being a true global one
Articulate global project needs based on the project grid and framework
Identify and analyze global project stakeholders
Recognize cultural differences and articulate how they impact project work
Determine global project estimating, scheduling, and staffing challenges
Assess global project risks and develop problem-solving responses
Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques
Apply best practices for conducting virtual team work and mitigating virtual challenges
Evaluate ways to control for global project scope, cost, and procurement
Align customer management best practices with global customer needs
Implement key global project closing activities
What is a global project?
What makes a global project different?
A global project management framework
Launching a global project
Respecting cultural differences
Identifying and analyzing stakeholders
Developing the communications plan
Defining the ideal global project manager
Crafting a global project charter
Gathering requirements for a global project
Defining the scope, region by region
Estimating and scheduling for global projects
Staffing the global project
Developing the global risk management plan
Managing global stakeholder expectations
Embracing cultural diversity
Honing global negotiation techniques
Procuring goods and services on a global basis
Managing global legal and regulatory issues at the micro and macro level
Status reporting
Virtual communication
Cost control
Schedule control
Scope control
Customer satisfaction
Contract closure at the macro and micro levels
Administrative closure with global reach
Lessons learned