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940 Resilience courses in Penarth delivered Online

Emotional Intelligence Course - CPD Certified

5.0(3)

By School Of Health Care

Emotional Intelligence: Emotional Intelligence Online Discover the Power of Emotional Intelligence: Enhance Your Skills and Propel Your Success! Are you ready to take your personal and professional life to the next level? Do you want to improve your relationships, excel in your career, and unlock your true potential? Look no further than our groundbreaking Emotional Intelligence: Emotional Intelligence course! Unlock the transformative power of Emotional Intelligence: Emotional Intelligence course and propel your success to new heights. Join our Emotional Intelligence: Emotional Intelligence course today and embark on a journey of self-discovery, growth, and achievement. Don't miss this opportunity to invest in yourself and take charge of your future. Enroll Emotional Intelligence: Emotional Intelligence now and experience the profound impact of Emotional Intelligence: Emotional Intelligence course on your personal and professional life! Main Course: Emotional Intelligence Gift Courses Included with Emotional Intelligence: Emotional Intelligence Course: Course 01: Anger Management Course 02: Level 5 Personal Development Course 03: Communication Skills Course Course 04: Level 5 Negotiation Skills Course [ Note: Free PDF certificate as soon as completing Emotional Intelligence: Emotional Intelligence Course] Emotional Intelligence: Emotional Intelligence Online This Emotional Intelligence: Emotional Intelligence Course consists of 08 modules. Course Curriculum of Emotional Intelligence: Emotional Intelligence Course Module 01: Emotional Intelligence Module 02: Introduction to Emotional Intelligence Module 03: Emotion Module 04: Neuro-Linguistic Programming (NLP) Module 05: Biological Behaviour of Psychology Module 06: Behaviours (Personality) Module 07: Learning Module 08: Motivation Assessment Method of Emotional Intelligence: Emotional Intelligence Course After completing Emotional Intelligence: Emotional Intelligence Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Emotional Intelligence: Emotional Intelligence Course After completing the Emotional Intelligence: Emotional Intelligence Course, you can instantly download your certificate for FREE. Who is this course for? Emotional Intelligence: Emotional Intelligence Online An Emotional Intelligence: Emotional Intelligence course is designed to help individuals develop and enhance their emotional intelligence skills. Emotional intelligence refers to the ability to recognize, understand, and manage our own emotions and the emotions of others. Requirements Emotional Intelligence: Emotional Intelligence Online To enrol in this Emotional Intelligence: Emotional Intelligence Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Emotional Intelligence: Emotional Intelligence Course. Be energetic and self-motivated to complete our Emotional Intelligence: Emotional Intelligence Course. Basic computer Skill is required to complete our Emotional Intelligence: Emotional Intelligence Course. If you want to enrol in our Emotional Intelligence: Emotional Intelligence Course you must be at least 15 years old. Career path Emotional Intelligence: Emotional Intelligence Online This Emotional Intelligence: Emotional Intelligence course is beneficial for various groups of people, including: Professionals and Leaders Managers and Supervisors Sales and Customer Service Professionals Educators and Trainers Human Resources Professionals Individuals seeking personal growth

Emotional Intelligence Course - CPD Certified
Delivered Online On Demand45 hours
£12

Stress Management with Anger & Risk Management

By Wise Campus

Stress Management: Stress Management Course Online Would you like to get ready to explore the fascinating world of workplace stress management? This exceptional Workplace Stress Management gives you the chance to go off on an exhilarating journey of discovery and understanding. From the fundamentals of Workplace Stress Management to recognizing and combating distorted negative thoughts, comprehensive Workplace Stress Management offers a thorough education on the subject. Get the Workplace Stress Management training materials to learn about Rational and Irrational Beliefs and Cognitive Therapy (CT). Workplace Stress Management's broad curriculum includes sections on Cognitive Behavioural Therapy (CBT) in the Workplace. Enrol in our educational Workplace Stress Management program to expand your knowledge and develop your abilities! Learning Outcomes of Workplace Stress Management After completing this Stress Management: Stress Management Course, the learner will be able to: Gain a thorough understanding of stress types and Workplace Stress Management. The Workplace Stress Management course gives in-depth knowledge about rational and irrational beliefs. The Workplace Stress Management course explains the ABC framework of REBT. Understand Cognitive Behavioural Therapy (CBT) in the workplace by our Workplace Stress Management course. The workplace Stress Management course increases your knowledge about how to identify and Challenge distorted negative thoughts. Main Course: Workplace Stress Management Free Courses are including with this Stress Management: Stress Management Course Along with The Stress Management: Stress Management Course, We Offer a free anger management Course Along with Stress Management: Stress Management Course, We Offer a free risk management Course Special Offers of this Stress Management: Stress Management Course This Stress Management: Stress Management Course includes a FREE PDF Certificate. Lifetime access to this Stress Management: Stress Management Course Instant access to this Stress Management: Stress Management Course Get FREE Tutor Support to this Stress Management: Stress Management Course Stress Management: Stress Management Course Online You will learn a great deal about the origins and consequences of stress in the workplace with the help of this Stress Management: Workplace Stress Management course. This Stress Management: Workplace Stress Management Course will teach you how to recognize stressors and create plans to reduce their negative effects on your personal and professional lives. Improve your communication skills with this Workplace Stress Management course to build stronger bonds with superiors and coworkers. This course on stress management: workplace stress management will also teach you how to create a welcoming workplace that encourages wellbeing and lessens stress for both you and your coworkers. Who is this course for? Stress Management: Stress Management Course Online This Workplace Stress Management course is ideal for anyone whose work or personal life suffers from stressful thoughts. Requirements Stress Management: Stress Management Course Online To enrol in this Stress Management: Stress Management Course, students must fulfil the following requirements. To join in our Stress Management: Stress Management Course, you must have a strong command of the English language. To successfully complete our Stress Management: Stress Management Course, you must be vivacious and self driven. To complete our Stress Management: Stress Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Stress Management: Stress Management Coursee. Career path Stress Management: Stress Management Course Online This Workplace Stress Management course will help to get various job like: Life Skill coach/trainer Mental health therapist Psychologist Any aspiring healthcare professionals

Stress Management with Anger & Risk Management
Delivered Online On Demand2 hours 24 minutes
£12

Supervising First Aid for Mental Health | RQF Level 3

By Madeleys First Aid Plus

Supervising First Aid for Mental Health | RQF Level 3 The RQF Level 3 Supervising First Aid for Mental Health course is designed to provide individuals with the knowledge and skills to effectively supervise and support others in the workplace who may be experiencing mental health issues or distress. This course aims to equip participants with a deeper understanding of mental health, enabling them to provide guidance, reassurance, and signposting to appropriate professional help. Understanding Mental Health: Participants will gain a comprehensive understanding of mental health, including common mental health conditions, their causes, and the impact they can have on individuals and workplaces. They will learn to recognize signs and symptoms of mental health issues and develop an understanding of the stigma and misconceptions surrounding mental health. Promoting a Positive Mental Health Culture: Participants will explore strategies to promote a positive mental health culture in the workplace. This includes raising awareness, reducing stigma, and fostering a supportive and inclusive environment that prioritises mental well-being. Providing Mental Health Support: Participants will learn how to provide immediate and practical support to individuals experiencing mental health issues or emotional distress. They will be trained in active listening skills, effective communication techniques, and providing non-judgmental and empathetic support. Signposting and Referral: Participants will develop the skills to signpost individuals to appropriate professional help and resources. They will learn about available support services, both within and outside the workplace, and how to facilitate access to these services. Crisis Management: Participants will be prepared to respond to mental health crises and emergencies. They will learn how to assess risk, manage situations involving self-harm or suicidal ideation, and understand the importance of maintaining personal and professional boundaries. Supporting Workplace Mental Health Policies: Participants will understand the importance of workplace mental health policies and how to support their implementation. They will explore the role of supervisors in promoting mental health, identifying potential triggers or stressors in the workplace, and implementing strategies to support employee well-being. Successful completion of the RQF Level 3 Supervising First Aid for Mental Health course indicates that participants have developed the necessary knowledge and skills to effectively supervise and support individuals experiencing mental health issues in the workplace. They will be equipped to provide guidance, signposting, and initial assistance, contributing to a mentally healthy and supportive work environment. It's important to note that this course does not qualify participants as mental health professionals or therapists. It is focused on providing basic mental health support and guidance in the workplace context. If participants wish to pursue more in-depth training or a career in mental health, they may consider further studies or qualifications in mental health counseling, psychology, or related fields. Suitability - Who should attend? The RQF Level 3 Supervising First Aid for Mental Health course is suitable for individuals who have a responsibility for supervising and supporting others in the workplace, particularly in relation to mental health. It is beneficial for supervisors, managers, team leaders, human resources personnel, and anyone in a position of authority or influence within an organization. This course is relevant for individuals across various industries and sectors who wish to develop their understanding of mental health, enhance their skills in supporting others, and contribute to creating a mentally healthy work environment. It is especially suitable for those who have regular interactions with employees or colleagues and are involved in promoting well-being and providing guidance. The course is valuable for individuals in roles where they may be responsible for implementing mental health policies, supporting employees facing mental health challenges, or providing initial assistance in crisis situations. It equips participants with the knowledge and skills to recognize signs of mental health issues, provide appropriate support and signposting, and contribute to fostering a positive mental health culture within their organization. While there are no strict prerequisites for enrolling in the RQF Level 3 Supervising First Aid for Mental Health course, some prior knowledge or experience in mental health awareness or first aid can be beneficial. However, the course is designed to accommodate learners with varying levels of understanding and experience in the field. It's important to note that this course does not qualify participants as mental health professionals or therapists. It focuses on providing fundamental knowledge, skills, and guidance for workplace mental health support. If you require more advanced or specialised training in mental health, it may be necessary to consider additional qualifications or seek professional development opportunities in specific areas of interest. Before enrolling in the course, consider the specific requirements and recommendations of your workplace or industry. Discuss the suitability and relevance of the course with your employer or supervisor to ensure it aligns with your professional development goals and responsibilities within your organization. Outcome / Qualification etc. Upon successful completion of the RQF Level 3 Supervising First Aid for Mental Health course, participants can expect to achieve several learning outcomes: Comprehensive Understanding of Mental Health: Participants will develop a thorough understanding of mental health, including different mental health conditions, their causes, and their impact on individuals and workplaces. They will gain knowledge about the prevalence of mental health issues and the importance of promoting mental well-being in the workplace. Recognition of Mental Health Issues: Participants will be able to recognize signs and symptoms of common mental health conditions, enabling them to identify when someone may be experiencing mental health issues or emotional distress. They will develop skills in observation, active listening, and empathy to assess the well-being of others. Effective Support and Signposting: Participants will acquire the skills to provide immediate support and guidance to individuals experiencing mental health issues. They will learn active listening techniques, effective communication strategies, and non-judgmental approaches to engage with and support others. They will also be able to signpost individuals to appropriate professional help and resources. Creation of a Mentally Healthy Workplace: Participants will understand their role in promoting a mentally healthy workplace culture. They will learn strategies to reduce stigma, raise awareness, and create a supportive environment that prioritizes mental well-being. They will also gain knowledge on how to implement workplace mental health policies and practices. Crisis Management and Referral: Participants will be prepared to respond to mental health crises and emergencies. They will develop skills in assessing risk, managing situations involving self-harm or suicidal ideation, and understanding the importance of timely and appropriate referral to professional mental health services. Supervision and Support Skills: Participants will develop skills in supervising and supporting others in the workplace who may be experiencing mental health issues. They will gain confidence in initiating conversations about mental health, providing guidance, and creating an atmosphere of trust and understanding. Successful completion of the RQF Level 3 Supervising First Aid for Mental Health course indicates that participants have achieved a higher level of knowledge and skills in supporting individuals with mental health challenges in the workplace. They will be equipped to provide appropriate support, signposting, and supervision, contributing to a mentally healthy and supportive work environment. It's important to note that while the course provides valuable knowledge and skills, participants should not consider themselves as mental health professionals. Ongoing professional development and engagement with mental health resources and services are essential to stay updated and provide the best support possible. Training Course Content DAY 1 Module 1 Introduction Module 2 What is first aid for mental health? Module 3 Identifying mental health conditions Module 4 Providing advice and starting a conversation Module 5 Stress Module 6 Drugs and alcohol Module 7 First aid action plan for mental health - including practical assessment Module 8 Mental health in the workplace Module 9 Depression Module 10 Anxiety Module 11 Written assessment - paper 1 DAY 2 Module 1 Syllabus and day 1 recap Module 2 Post-traumatic stress disorder Module 3 Self-harm Module 4 Suicide Module 5 Eating disorders Module 6 Personality disorders Module 7 Bipolar disorder Module 8 Psychosis Module 9 Schizophrenia Module 10 Written assessment paper 2 and course closure Course delivery details Classroom-based Training: Many training providers offer the course through traditional classroom-based sessions. Participants attend in-person training conducted by qualified instructors. These sessions provide opportunities for interactive discussions, practical exercises, case studies, and group activities to enhance learning and understanding of the course material. Blended Learning: Some training providers may offer a blended learning approach, combining both online and face-to-face components. Participants may complete certain modules or theory-based learning online at their own pace. The in-person sessions are then focused on interactive discussions, practical skills demonstrations, and group activities. Online Learning: In certain cases, the course may be delivered entirely online. Participants can access course materials, videos, interactive modules, and assessments through a dedicated online learning platform. Online learning offers flexibility in terms of when and where participants can engage with the course content. In-house Training: Organisations may opt for in-house training where a qualified instructor delivers the course directly to their employees or staff members. This can be customized to suit the specific needs and context of the workplace, allowing for more tailored discussions and examples relevant to the participants' roles and environment. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price. Continuing Studies Upon completing the RQF Level 3 Supervising First Aid for Mental Health course, there are various opportunities for continuing studies and professional development in the field of mental health and workplace well-being. Here are some options to consider: Advanced Mental Health Training: If you wish to deepen your knowledge and skills in mental health, you may consider pursuing advanced training courses. These could include specialized courses on specific mental health conditions, such as depression, anxiety, or post-traumatic stress disorder (PTSD). Advanced courses can provide you with a more in-depth understanding of specific areas within the mental health field. Mental Health First Aid Instructor Training: If you have a passion for teaching and training others, you might consider becoming a certified mental health first aid instructor. Instructor training programs can equip you with the necessary skills and qualifications to deliver mental health first aid courses to others. This allows you to contribute to building a mentally healthier workforce by educating and empowering others. Workplace Well-being Programs: Many organizations are investing in workplace well-being programs to support the mental health of their employees. You could explore opportunities to get involved in developing and implementing such programs within your organization. This might involve collaborating with human resources, management, or well-being teams to design initiatives that promote mental health, resilience, and work-life balance. Higher Education and Further Studies: If you're interested in pursuing a more extensive education in mental health, you may consider enrolling in higher education programs related to psychology, counselling, or mental health. This could include undergraduate or postgraduate degrees, diplomas, or certifications that provide a deeper understanding of mental health theory, research, and clinical practice. Continuous Professional Development (CPD): Engaging in continuous professional development is essential in staying updated with the latest research, best practices, and developments in the field of mental health. Attend workshops, conferences, webinars, and seminars focused on mental health topics. These activities will enhance your knowledge and skills and ensure you stay current with evolving practices in the mental health field. Volunteer and Community Work: Engaging in voluntary work or community initiatives related to mental health can provide valuable hands-on experience and further develop your skills. Consider volunteering with mental health organizations, helplines, or community groups that focus on mental health support and advocacy. Remember to stay informed about the guidelines, regulations, and requirements set by relevant professional bodies or organizations in your country or region. This will help you align your continuing studies and professional development with recognised standards and qualifications. Continuing studies and professional development not only enhance your knowledge and skills but also demonstrate your commitment to the field of mental health and workplace well-being.

Supervising First Aid for Mental Health | RQF Level 3
Delivered in Much Wenlock or UK Wide or OnlineFlexible Dates
Price on Enquiry

Emotional Intelligence

By Wise Campus

Emotional Intelligence Training Are you prepared to advance in both your personal and professional life as an expert and Emotional Intelligence professional? Or Do you want to realise your full potential, advance professionally, and enhance your relationships? Our Emotional Intelligence course and propel your success to new heights. The course on emotional intelligence consists of eight units. The first lesson in our course on emotional intelligence is a succinct Introduction to Emotional Intelligence. Comprehensive explanations of emotion, neuro linguistic programming, and biological behaviour in psychology are all included in our course on emotional intelligence. As you move through this emotional intelligence course, you'll learn more about your own motivational styles and behavioural patterns. Find Out What Emotional Intelligence Can Do for You! Enrol in an emotional intelligence training right away to benefit greatly from it in both your personal and professional life. Learning outcome You will come to know about Emotional Intelligence briefly Your understanding of NLP is strengthened by your emotional intelligence You'll be familiar with the Biological Behavior of Psychology. You'll be knowledgeable about people's behaviours, fresh knowledge, and how to inspire others. Main Course: Emotional Intelligence Free Courses are including with this Emotional Intelligence: Emotional Intelligence Course Along with The Emotional Intelligence: Emotional Intelligence Course, We Offer a free Self Esteem Course Along with The Emotional Intelligence: Emotional Intelligence Course, We Offer a free Assertiveness Skill Course Special Offers of this Emotional Intelligence: Emotional Intelligence Course This Emotional Intelligence Course includes a FREE PDF Certificate. Lifetime access to this Emotional Intelligence Course Instant access to this Emotional Intelligence Course Get FREE Tutor Support to this Emotional Intelligence Course Emotional Intelligence Training Don't pass up this chance to invest in your future and take ownership of it. Enroll in Emotional Intelligence: Emotional Intelligence today to witness the course's significant influence on both your personal and professional lives! Who is this course for? Emotional Intelligence Training Those who desire to improve their emotional intelligence can benefit from taking an Emotional Intelligence course. Requirements Emotional Intelligence Training To enrol in this Emotional Intelligence: Emotional Intelligence Training Course, students must fulfil the following requirements. To join in our Emotional Intelligence: Emotional Intelligence Course, you must have a strong command of the English language. To successfully complete our Emotional Intelligence: Emotional Intelligence Course, you must be vivacious and self driven. To complete our Emotional Intelligence: Emotional Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Emotional Intelligence Course. Career path Emotional Intelligence Training Several careers related to Emotional Intelligence: Emotional Intelligence are accessible because of this course on emotional intelligence. like as Intelligence Analyst Team Manager Teacher

Emotional Intelligence
Delivered Online On Demand
£12

Emotional Intelligence

By Training Tale

Emotional Intelligence: Emotional Intelligence Discover the Key to Success: Unlock Your Emotional Intelligence! Are you ready to take your personal and professional life to the next level? Look no further than our transformative course on Emotional Intelligence. In today's fast-paced and interconnected world, technical skills alone are no longer enough to thrive. Emotional intelligence has become the differentiating factor that sets successful individuals apart. Our comprehensive Emotional intelligence course is designed to equip you with the knowledge and tools necessary to master the art of emotional intelligence. Whether you are a seasoned professional, an aspiring leader, or simply seeking personal growth, this Emotional intelligence course is tailored to suit your needs. Don't miss this opportunity to unlock the door to your emotional intelligence and unlock a world of limitless possibilities. Enrol in our Emotional intelligence course today and embark on a journey of self-discovery and transformation! Special Offers of this Emotional Intelligence: Emotional Intelligence Course This Emotional Intelligence Course includes a FREE PDF Certificate. Lifetime access to this Emotional Intelligence Course Instant access to this Emotional Intelligence: Emotional Intelligence Course Get FREE Tutor Support from Monday to Friday in this Emotional Intelligence: Emotional Intelligence Course [ Note: Free PDF certificate will provide as soon as completing the Emotional Intelligence: Emotional Intelligence course ] Emotional Intelligence: Emotional Intelligence Course Curriculum of Emotional Intelligence Industry Experts Designed this Emotional Intelligence: Emotional Intelligence course into 08 detailed modules. Module 1: Emotional Intelligence Module 2: Introduction to Intelligence Module 3: Emotion Module 4: Neuro-Linguistic Programming (NLP) Module 5: Biological Behaviour of Psychology Module 6: Behaviours (Personality) Module 7: Learning Module 8: Motivation Assessment Method of Emotional Intelligence After completing each module of the Emotional Intelligence: Emotional Intelligence course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Emotional Intelligence After completing the MCQ/Assignment assessment for this Emotional Intelligence: Emotional Intelligence course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Emotional Intelligence: Emotional Intelligence Anyone can take this Emotional Intelligence: Emotional Intelligence course. Requirements Emotional Intelligence: Emotional Intelligence Students who intend to enrol in this Emotional Intelligence: Emotional Intelligence course must meet the following requirements: Emotional Intelligence: Good command of the English language Emotional Intelligence: Must be vivacious and self-driven Emotional Intelligence: Basic computer knowledge Emotional Intelligence: A minimum of 16 years of age is required Career path Emotional Intelligence: Emotional Intelligence Certificates Certificate of completion Digital certificate - Included

Emotional Intelligence
Delivered Online On Demand
£12

Why Emotional Intelligence is Important for Project Managers

By IIL Europe Ltd

Why Emotional Intelligence is Important for Project Managers

Why Emotional Intelligence is Important for Project Managers
Delivered Online On Demand15 minutes
£10

Why Emotional Intelligence is Important for Project Managers

By IIL Europe Ltd

Why Emotional Intelligence is Important for Project Managers

Why Emotional Intelligence is Important for Project Managers
Delivered Online On Demand30 minutes
£10

Dealing with Angry or Rude Customers

By Ideas Into Action

Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Dealing with Angry or Rude Customers
Delivered Online On Demand
£5.55

When Life Gives You Lemons...

By Happy Human Training

A webinar about the simple stuff and how it can help get you through when everything else feels too tough.

When Life Gives You Lemons...
Delivered OnlineFlexible Dates
FREE

Emotional Intelligence for Business Professionals (Second Edition)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence. Overview In this course, you will explore the concept of emotional intelligence. You will: Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations. Assess and develop your personal emotional intelligence competencies. Assess and develop your social emotional intelligence competencies. Practice emotional intelligence in common workplace scenarios. It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills. Recognizing the Benefits of Emotional Intelligence Define Emotional Intelligence Recognize EQ's Impact on Work Experience Increasing Your Personal Emotional Intelligence in the Workplace Develop Your Level of Self-Awareness Develop Your Self-Regulation Skills Develop Your Motivation Increasing Your Social Emotional Intelligence in the Workplace Develop Your Empathy Develop Your Social Skills Practicing Emotional Intelligence in the Workplace Practice Emotionally Intelligent Leadership Build an Emotionally Intelligent Team Manage Change Manage Conflict Coach for Performance Additional course details: Nexus Humans Emotional Intelligence for Business Professionals (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Emotional Intelligence for Business Professionals (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Emotional Intelligence for Business Professionals (Second Edition)
Delivered OnlineFlexible Dates
Price on Enquiry

Educators matching "Resilience"

Show all 10
PureCyber

purecyber

One Central Square

PureCyber is an established industry leader, providing a complete and unique range of 247 / 365 managed cyber security solutions for businesses of any size and sector, in any location around the world. Our mission is to strengthen business’s internal and external cyber security posture and resilience to attack, through our award-winning, innovative services and team. Delivering efficiencies and excellence through our products, services and people, we work collaboratively as an extension of the internal capabilities of an organisation to make appropriate levels of cyber security accessible, affordable and understandable for all businesses. Headquartered in Cardiff, our expert team of thirty staff provide an extensive range of services, which can be delivered individually or as part of our unique subscription services. Our bespoke subscription service combines innovative technologies and managed services to provide a single pane view of a company’s security infrastructure, saving considerable costs if acquiring similar services with separate providers, and in turn improving efficiencies and the agility of the business. This cost-effective approach is the perfect solution for businesses who are concerned about protecting their data and processes from all types of cyber risk. We are passionate about raising awareness and understanding of cyber security at all levels, demystifying the jargon and improving confidence and resilience across businesses. We believe that knowing and understanding our customers and their businesses is paramount to the successful delivery of our services and our experienced team work tirelessly to forge excellent working relationships with clients. Welsh at heart, with a global reach, we help business understand and stay ahead of the ever-increasing threat of cyber-attack.

Bailiffe Bridge Junior and Infant School

bailiffe bridge junior and infant school

4DY,

We want Bailiffe Bridge School to be a safe, caring, nurturing environment, in which everyone works and learns together, valuing and respecting our community to create firm foundations for success. Motto ‘Focused on the future’ Aims Aim 1: To show respect and responsibility for ourselves and others, our school, and its community at all times; displaying positive attitudes, pride in our school, and the confidence to challenge negative influences and behaviour. Aim 2: To provide a caring, safe, listening, and nurturing environment where everyone can learn, work and play with confidence and where achievement is celebrated. Aim 3: To share a commitment to working in partnership by listening to all our children, their families, staff, governors, and the wider community. Aim 4: To celebrate our social and cultural diversity so that everyone shares a sense of belonging; feeling valued and respected for their individuality. Aim 5: To provide a curriculum which is relevant and creative; promoting high quality learning opportunities that challenge and develop pupils’ talents and gifts to enable them to reach their full potential. Aim 6: To provide wider learning experiences that promote and develop pupils’ independence, risk taking and resilience in the understanding that making mistakes is part of the learning process. Aim 7: To show learning behaviours that demonstrate the desire and determination to achieve a personal best. Aim 8: To always have high expectations of ourselves and others.

Wardley Primary School

wardley primary school

8TX,

Together, we are committed to creating a supportive environment, built on care and respect, in which all children are encouraged to believe in themselves and aspire to be the best that they can be. At Wardley Primary School, we are an inclusive school in which adults share the highest expectations of children. Across all areas of learning, we endeavour to build upon the children’s individual personal strengths in order to allow them to fulfil their potential. We want every one of our pupils to believe in their own success, through the promotion of self-belief and determination. Together, we have created a nurturing environment where children feel safe and secure and are supported and valued by the adults around them. Although academic success is a driving factor, we also want our pupils to be active and healthy, both physically and emotionally. We aim to give our pupils the skills and knowledge that they need in order to be successful learners, good citizens and lead positive lives in our ever-changing world. In our school, we promote resilience, ambition and perseverance within all aspects of our vibrant and diverse curriculum. Respect and the building of positive relationships is at the core of what we do. Our aims are not something we believe we can achieve without building positive relationships and working collaboratively with our parents/ carers; it is our goal to work closely with families to enable the children to develop and improve in the most effective way possible.

Spd Tuition And Coaching

spd tuition and coaching

London

Hello! I am Samantha Dholakia, the founder of SPD Tuition and Coaching and creator of The Behaviour Balance System© (TBBS) and The Behaviour Bank© (TBB). I am an Executive Coach and mentor, Neurolinguistic Programmer and Consultant Trainer. With over 15 years experience in the education sector, I have worked in multiple managerial and leadership roles, including deputy head, RMT consultant trainer, educational consultant and accredited CPD creation for companies such as Twinkle and TTS. I am the host of @spdtuitionandcoaching which supports thousands of parents and teachers daily with behaviour strategies and wellbeing support, and in 2020 I set up our SPD children’s Confidence and Communications Coaching Programme, of which I could not be prouder. Not only have we had great results in the social, emotional and behaviour impact, but also academic achievement. Some of the children in our programmes make over 1 year’s academic progress in less than 12 weeks. It was in fact the children that encouraged me to support with the adults around them, and I am so pleased that I listened to their wise words. The Behaviour Balance System I created TBBS in 2021 to support the desperate need for an alternative approach to behaviour, providing strategies that not only create sustainable change but aid wellbeing, support good mental health, build confidence and resilience - and also accelerates academic achievement. With every technique and tool backed by the neuroscience behind behaviour, our TBBS strategies not only make sense, they WORK. We now support schools, nurseries, universities, Local Authorities, charities and a whole host of other providers globally through our training, workshops and 360 online portal, TBB. Underpinned by three elements, physiology, belief and communication, TBBS is an alternative approach to traditional behaviour systems. An inclusive, revolutionary behaviour programme that supports behaviour through working with children’s needs not outcomes, it is a research led approach that removes external rewards and punitive punishments whilst prioritising emotional intelligence and literacy to empowerment through independence and intrinsic motivation. Our mission is to equip educators, providers and parents with strategies THAT WORK. TBBS removes the behaviour firefighting and power struggles, through promoting a healthy and collaborative culture in homes, classrooms and various other environments. Within TBBS we have brought together several core pedagogies, including trauma informed approaches, restorative practice, emotional regulation and many more. TBBS focuses on teaching children about their brains and how to use them most effectively. Through TBBS educators, providers, parents and carers can empower children in regulating their emotions more independently. The Behaviour Bank TBB is THE ONLY 360 online platform, in the world, that bridges home and school with a collective approach. This platform allows us to support parents, educators and providers that may not feel confident in reaching out directly. It allows provides a platform for ongoing support through a variety of delivery methods. TBB takes our members on a personalised journey full of downloadable handbooks, resources, short courses, live workshops and bitesize clips. It also offers connection through its community page, which enables members to share experiences, tips and celebrate their wins together.  The Behaviour Bank supports educators, providers and parents in saving time and energy for their WHY as the invest in their HOW www.spdtuitionandcoaching.co.uk

Stoke Park School

stoke park school

4JW,

Stoke Park School was established in 1919 as a grammar school and although it has changed considerably in the last 100 years, our high expectations and academic curriculum remains the same. Through providing a quality education, alongside a range of exceptional experiences, our central aim is to enable all of our students to Build Brighter Futures. We recently celebrated our best ever GCSE and A level results and to this end, we are committed firmly to the pursuit of academic development at the highest level amongst our students. We unashamedly celebrate academic accomplishment, and we seek to nurture clear thinking and scholarly curiosity. We are committed to improving the life chances of all our students and we want to remove any barriers in order for our students to flourish academically. That said, we place a high emphasis on getting to know our students and ensuring they feel happy and well supported throughout their time with us. We foster a sense of belonging within school and the wider community. We welcome students into The Bridge, a custom designed area just for them, with both social and teaching spaces and a specialist team of teachers who are experts in transition from primary and Year 7 learning and progress. The Bridge offers very high academic expectations with Latin and Classics being part of the curriculum. Students have a personalised timetable, and the curriculum is carefully crafted to ensure breadth and depth. Additional small group lessons are offered so that every student can make rapid progress. Parents can find out more about The Bridge here. Our teachers are passionate about their subjects and have a rigorous in-depth knowledge of the curriculum. They are caring and driven, and they work incredibly hard to ensure all our students are successful at each stage of their seven year journey which culminates in Post 16, our popular sixth form. A bespoke Post-16 block awaits our students and offers a highly academic and enriching experience with links to the top universities. We aim to nurture student attributes such as confidence, resilience and perseverance – qualities that will equip them to thrive at school, at university and beyond, whatever the storms of life may throw at them. This is achieved partly through our bespoke tutoring programme and carefully structured pastoral teams, and partly through our expectation that all students participate fully in the life of the School. We have an exciting, diverse range of extra-curricular activities through which every student can pursue their interests and stretch themselves as they learn new skills and talents. Sport, Music, Drama and other co-curricular activities all play a major role in our school life and offer opportunities for everyone. These activities develop excellence, educate pupils to be open minded, independent and willing to take risks. Stoke Park is a remarkable school for remarkable students. I look forward to welcoming you.