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1234 RES courses in Coventry

Exceptional Customer Service

5.0(50)

By First Safety Training Services

For all staff who are responsible for delivering a service to others - customers, clients or internal customers.

Exceptional Customer Service
Delivered In-PersonFlexible Dates
£140

Recruiting great people to our organisations is the key to high performance and sustainable business success.

Values Based Recruitment
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£359

Time Management and Productivity: In-House Training

By IIL Europe Ltd

What you Will Learn Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change Mind-set Tool-set Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan Summary Course summary and next steps Applying what you have learned

Time Management and Productivity: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£450

Hypnotherapy Online Hypnotherapist on Zoom

By EFT Course UK Online

Your New Age London hypnotherapy includes as many as 3 powerful techniques that are used in the : Advanced Hypnosis, EFT Tapping (now made famous by the Nick Ortner books on EFT Tapping), and NLP (Neuro-Linguistic Programming). The trance-based hypnotherapy part helps to get messages through to your subconscious mind enabling you to succeed, NLP helps you think and feel from a positive perspective, and the EFT releases blocks in the path of your success. Without the underlying blocks in your path, you no longer have any reason to have bad habits or emotions, and so you can let go of them with ease.

Hypnotherapy Online Hypnotherapist on Zoom
Delivered In-PersonFlexible Dates
£95 to £460

HACCP Trainer - Level 2 HACCP Training Course - On-site Nationwide

By Kitchen Tonic Training Company and Food Safety Consultants

Level 2 HACCP Training Courses

HACCP Trainer - Level 2 HACCP Training Course - On-site Nationwide
Delivered In-PersonFlexible Dates
Price on Enquiry

Appraisal Skills

5.0(50)

By First Safety Training Services

For all staff who are responsible for delivering the appraisal process - typically team leaders, supervisors and managers.

Appraisal Skills
Delivered In-PersonFlexible Dates
£140

Affinity Publisher Training

By Greta Powell Training

Affinity Publisher Training Course for Beginners. Online Affinity Training with live instructors or face to face onsite. Learn to create and design layouts for flyers, brochures, newsletters, marketing documents and business stationery.

Affinity Publisher Training
Delivered in person or OnlineFlexible Dates
£250 to £450

Confined Space Risk Management and Permits

By Vp ESS Training

Confined Space Risk Management and Permits - This course includes a basic level of confined space knowledge with the opportunity to use confined space equipment in a simulated environment and a team exercise of creating and reviewing a safe system of work. Note: A pre-requisite qualification is required to complete this course. Day 1 is a CS1 course and the Confined Space Risk Management (CSRM) can be completed as a 1 Day add-on. Any of following courses can be completed as a pre-requisite within 12 weeks of the CSRM; CS1, CS2, 6160-09. Book via our website @ https://www.vp-ess.com/training/confined-spaces/confined-space-risk-management-and-permits/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

Confined Space Risk Management and Permits
Delivered In-Person in Aberdeen + 9 more or UK WideFlexible Dates
£360

The Art of Negotiation: In-House Training

By IIL Europe Ltd

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£450

This course presents an approach for dealing with security and privacy throughout the entire software development lifecycle. You will learn about vulnerabilities that undermine security, and how to identify and remediate them in your own projects.

Cyber Secure Coder
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£350