3580 Relationships courses delivered Online

10 QLS Endorsed Courses for Inventory Manager | 10 QLS Endorsed Certificates Included | Life Time Access | Tutor Support

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

Transform your business outcomes by mastering the art of Stakeholder Management. Develop skills to map, engage, and build strong relationships with stakeholders through effective communication and conflict management. Learning outcomes: Understand the importance of Stakeholder Management in achieving business success Explore the various Stakeholder Theories and their relevance to your organization Learn the art of Stakeholder Mapping to identify key stakeholders and their interests Develop skills to build strong business relationships with stakeholders and engage them effectively Master the art of Stakeholder Engagement through effective communication techniques Learn to manage Stakeholder Conflict to ensure successful business outcomes In today's fast-paced business world, the success of an organization is heavily dependent on how well it manages its stakeholders. This theoretical course on Stakeholder Management equips you with the knowledge and skills to achieve better business outcomes. The course is divided into eight modules, starting with an introduction to Stakeholder Management and delving into the various Stakeholder Theories. You will learn the art of Stakeholder Mapping to identify key stakeholders and their interests. The course then focuses on building strong business relationships with stakeholders and engaging them effectively through communication techniques. It also covers monitoring and evaluating stakeholder engagement and managing stakeholder conflict to ensure successful business outcomes. By the end of this course, you will have a comprehensive understanding of Stakeholder Management and the skills required to apply it to your organization for better business outcomes. Join us today and be a master of Stakeholder Management. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals looking to improve stakeholder management skills Business students interested in stakeholder management theories Managers seeking to build strong relationships with stakeholders Anyone interested in understanding the importance of stakeholder management in achieving business success Career path Stakeholder Manager: £30,000 - £60,000 per year Business Relationship Manager: £35,000 - £70,000 per year Corporate Communications Manager: £40,000 - £80,000 per year Public Affairs Manager: £35,000 - £70,000 per year Corporate Social Responsibility Manager: £30,000 - £60,000 per year Business Development Manager: £30,000 - £70,000 per year

A customer contacts a business with a problem. The customer service representative empathizes with the customer, listens actively, resolves the issue, and ensures customer satisfaction. Learning outcomes: Understand concepts and practices of customer service delivery to enhance customer satisfaction. Organize customer service delivery to ensure efficient and effective service. Analyse the structure of customer service to optimize business operations. Implement customer relationship management to strengthen customer loyalty. Evaluate the impact of customer satisfaction on brand reputation. Resolve customers' complaints and problems to maintain customer loyalty. Utilise social media tools and channels to enhance customer engagement. In the Customer Service & Environment course, you will learn how to deliver exceptional customer service that creates positive relationships between customers and businesses. You will learn about customer service concepts and practices, including how to organize and structure customer service delivery. You will also gain insights into the importance of customer relationship management and how it can help build customer loyalty. The course covers topics such as monitoring and resolving customer complaints and problems, as well as evaluating the impact of customer satisfaction on brand reputation. You will also learn how to use social media tools and channels to engage with customers and enhance their experience. This course is ideal for anyone who wants to enhance their customer service skills and knowledge, including customer service representatives, managers, and business owners. It is also beneficial for those looking to improve their understanding of customer relationships and satisfaction. Enrol in the Customer Service & Environment course today to learn how to create positive customer experiences that build strong relationships and enhance your business's reputation. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives Customer service managers Business owners Anyone looking to improve their understanding of customer relationships and satisfaction Career path Customer service representative (£16,000 - £25,000) Customer service manager (£22,000 - £40,000) Customer experience manager (£27,000 - £50,000) Customer success manager (£28,000 - £55,000) Relationship manager (£28,000 - £60,000) Head of customer experience (£50,000 - £100,000)

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock Your Potential with the Personal Development Coach Online Course - a comprehensive program designed to empower you with the skills and knowledge needed to excel in various aspects of personal and professional growth. This course bundle consists of 11 dynamic courses, including the first course that is QLS-endorsed, and you will receive a QLS hardcopy certificate for free, highlighting the significance of this prestigious accreditation. The remaining 10 courses are CPD-QS accredited, ensuring the highest standard of quality and relevance. With a focus on relevant skills and real-world application, this online course equips you with invaluable tools and techniques to enhance your personal development journey. Learn how to harness the power of functional skills IT, career coaching, self-esteem and confidence building, emotional intelligence, human behaviour, spiritual life coaching, organisational skills, nutrition, counselling skills, communication skills, and workplace stress management. The diverse range of topics covered in this course bundle provides you with a holistic approach to personal growth and self-improvement. Enrol in the Personal Development Coach Online Course now and take the first step towards realising your goals. This Personal Development Coach Online Course Bundle Package includes: Course 01: Diploma in Personal Development Coach at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Functional Skills IT Course 02: Career Coaching Course 03: Self Esteem & Confidence Building Course 04: Emotional Intelligence and Human Behaviour Course 05: Spiritual Life Coaching Course 06: Organisational Skills Course for Administrator Course 07: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 08: Counselling Skills Training Course 09: Communication Skills Masterclass Course 10: Workplace Stress Management Diploma Why Prefer This Personal Development Coach Online Course Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Personal Development Coach Online Course bundle courses, you will be able to learn: Functional skills IT, enabling you to excel in today's technology-driven world. Career coaching, empowering you to guide others in achieving their professional goals. Building self-esteem and confidence, leading to improved self-worth and resilience. Understanding emotional intelligence and human behaviour, facilitating better relationships and communication. Spiritual life coaching, enabling you to help others find purpose and fulfilment. Organisational skills for administrators, enhancing productivity and efficiency in the workplace. Improving mental health through diet and nutrition, recognizing the crucial connection between food and mood. Developing counselling skills, enabling you to provide support and guidance to those in need. Mastering communication skills, leading to effective interpersonal relationships and professional success. Workplace stress management, equipping you with strategies to mitigate stress and promote well-being. ***Curriculum breakdown of Personal Development Coach Online Course*** Module 01: Introduction to Personal Development Coach Module 02: Introduction to Coaching and Mentoring Module 03: Aspects of Coaching and Mentoring Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Fundamental Qualities of a Coach Module 06: Life Coaching Methods Module 07: Understanding Spiritual Life Coaching Module 08: Key Themes of NLP Module 09: Cognitive Behavioural Therapy Module 10: Effective Communication Skills Module 11: Personal Skills Module 12: Management Skills Module 13: Time Management Module 14: Organisational Skills Module 15: Improvement of Presentation Skills Module 16: Motivation and Mindset Module 17: Visualising Whole Life Goals Module 18: Development of Personality Module 19: Setting Up as a Coach How is the Personal Development Coach Online Course Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive course bundle is perfect for: Individuals seeking personal growth and self-improvement. Aspiring or practising coaches, counsellors, or professionals in human resources, management, or leadership roles. Those interested in understanding the connection between nutrition, mental health, and well-being. Individuals looking to enhance their communication skills and relationships in both personal and professional settings. Anyone seeking to effectively manage workplace stress and promote a healthy work-life balance. Career path This bundle will give you an edge in various professions, such as: Personal Development Coach Career Coach Mental Health Coach Human Resources Professional Organisational Skills Trainer Nutrition Consultant Counsellor According to recent UK salary data, professionals in these fields can earn competitive salaries, ranging from £30,000 to £70,000 per year, depending on experience and expertise. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Personal Development Coach at QLS Level 5 Hard copy certificate - Included

Boost your career with Corporate Self Confidence. Learn the essence of confidence, its corporate relevance, and ways to display it seamlessly in professional settings.

Learn how to graciously and effectively receive feedback to achieve better results in both your personal and professional life. Feedback is often viewed with trepidation, and yet it is an essential tool for growth and improvement. In this course, we will explore the concept of feedback, understanding the feedback filter and how to make it most effective, and creating a feedback-rich environment. This course equips you with the skills needed to become more open and receptive to feedback, fostering better relationships and personal growth. Learning Objectives Comprehend the concept of feedback and its significance in personal and professional growth, recognizing that feedback can be both positive and constructive in nature.;Learn how to effectively process and receive feedback by eliminating common filtering techniques and responding with openness and gratitude.;Create a feedback-rich environment by actively seeking feedback, encouraging others to provide feedback, and responding to feedback in a manner that fosters better relationships and personal development.

Organisational resilience refers to an entity's capacity to anticipate, adapt, respond, and recover from a wide range of internal and external challenges, disruptions, and shocks while maintaining its core functions, values, and stakeholder relationships. It embodies a holistic and proactive approach that enables organisations to withstand adversity, minimize potential negative impacts, and emerge stronger in the face of uncertainty. After taking this module, students should be able to: Learn what is operational resilience. Understand the key aspects of operational resilience. Be aware of the EU Digital Operational Resilience Act (DORA). Learn which financial entities are covered by DORA. Understand DORA key definitions, terms and provisions.

🚀 Introduction to Coaching Course: Unlock Your Coaching Potential! 🌟 Discover the art of coaching with our CPD Accredited 'Introduction to Coaching' course. 🎓 Gain insights into the GROW Model, motivation techniques, and advanced questioning skills. Ideal for aspiring coaches and professionals seeking career development.