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In the fast-paced world of medical offices, Patient Customer Service Training is vital for ensuring effective communication and organizational efficiency. Imagine a scenario where crucial patient records get misplaced or appointments are mishandled due to poor filing systems. This course addresses the importance of patient customer service training in medical offices, providing practical skills and knowledge to organize schedules, handle difficult customers, and implement effective filing systems. Just as a well-structured filing system ensures seamless access to information, this course equips learners with the tools needed to streamline patient care and enhance customer satisfaction. Learning Outcomes: Understand the significance of patient customer service training in medical offices. Acquire operative skills for organizing schedules and managing appointments. Familiarize oneself with medical jargon and terminology to enhance communication. Implement effective filing systems to ensure quick and accurate retrieval of patient records. Develop soft skills required for patient customer service, such as empathy and active listening. Handle challenging customer interactions with professionalism and confidence. The Filing Systems in Medical Offices course is designed to equip learners with essential knowledge and skills in patient customer service training. Beginning with an introduction to patient customer service, participants will explore the various areas and operative skills involved in providing exceptional service in a medical setting. Organizing schedules and mastering medical jargon and terminology are covered to ensure effective communication and efficient workflow. One of the highlights of this course is the module dedicated to effective filing systems in medical offices. Learners will learn how to develop and implement systems that promote easy retrieval of patient records, ensuring seamless access to critical information when needed. Additionally, the course focuses on honing patient customer service soft skills, such as empathy and active listening, which are crucial for building positive relationships with patients and colleagues. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical office administrators Receptionists and front desk staff Medical secretaries and assistants Healthcare professionals transitioning into administrative roles Career path Medical Office Administrator: £20,000 - £30,000 per year Medical Receptionist: £18,000 - £25,000 per year Medical Secretary: £22,000 - £35,000 per year Administrative Assistant in a Healthcare Facility: £18,000 - £26,000 per year Patient Services Coordinator: £21,000 - £28,000 per year Healthcare Customer Service Representative: £19,000 - £24,000 per year

Merchandising is a captivating journey through the intricate world of inventory management and strategic pricing. Discover the art and science behind successful retail operations as you delve into the captivating history of merchandising, from ancient marketplaces to modern-day consumer landscapes. Merchandising course opens doors to exciting opportunities in an industry where merchandising reigns supreme. Learning Outcomes: Gain a comprehensive understanding of merchandising theory and its practical applications in the retail industry. Develop product management skills to curate an appealing and profitable product assortment. Master merchandise management techniques to optimise inventory levels and minimise stockouts. Acquire inventory management and analysis tools to make data-driven decisions and improve profitability. Craft effective merchandising strategies that align with organisational goals and capture target markets. Explore the art of visual merchandising and learn how to create captivating in-store experiences. In this immersive course, you'll embark on a journey into the dynamic world of merchandising. Starting with an exploration of merchandising theory, you'll learn how to effectively manage products and merchandise, ensuring their availability and profitability. Dive deep into inventory management and analysis, uncovering the key metrics and techniques required to optimise stock levels and maximise sales. As you progress, you'll develop a strategic understanding of merchandising, learning how to align pricing strategies with market demands and consumer behaviour. Discover the art of visual merchandising, honing your skills in creating visually appealing displays that captivate customers and drive sales. Gain insights into consumer behaviour and their rights, empowering you to build strong customer relationships through effective communication. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Retail professionals seeking to expand their expertise in merchandising. Merchandisers aim to refine their skills and stay abreast of industry trends. Inventory managers desiring to optimise stock levels and improve profitability. Entrepreneurs venturing into the retail sector, requiring a comprehensive understanding of merchandising strategies. Individuals aspiring to pursue a career in the dynamic and fast-paced world of retail merchandising. Professionals from related fields, such as marketing or sales, interested in gaining insight into the strategic aspects of merchandising. Career path Merchandising Coordinator: £20,000 - £25,000 per year Assistant Merchandiser: £25,000 - £30,000 per year Merchandiser: £30,000 - £40,000 per year Senior Merchandiser: £40,000 - £60,000 per year Merchandising Manager: £50,000 - £80,000 per year Director of Merchandising: £80,000+ per year

Overview This comprehensive course on Business Model Canvas for Business Plan will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Model Canvas for Business Plan comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Model Canvas for Business Plan. It is available to all students, of all academic backgrounds. Requirements Our Business Model Canvas for Business Plan is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 4 sections • 15 lectures • 02:19:00 total length •Business Model Canvas Brief Introduction: 00:11:00 •How does it begin and starts: 00:10:00 •Problems Solving Opportunities: 00:08:00 •Customers and Value Proposition: 00:07:00 •Channels of Distribution and Customer Relationships: 00:05:00 •Revenue Streams and Key Resources: 00:11:00 •Key Activities, Partners and Cost: 00:07:00 •Business Model of ALIBABA to explain different components: 00:19:00 •Business Model of IKEA Explained: 00:12:00 •A Practical Example to Demonstrate how different components work in a business model: 00:09:00 •Business Plan Component Executive Summary: 00:03:00 •Business Plan Component Executive Summary Key things: 00:04:00 •Market Sizing Concepts and Financial Model to Calculate Market Access: 00:15:00 •Marketing Sizing Method: 00:07:00 •Rest of Financial Model and B Plan: 00:11:00

Master the techniques of psychology and be a professional counsellor by enrolling the Children and Adolescents Counselling Diploma course. The course is designed for the people who want to work as a counsellor for children and adolescents. Throughout the course, you will explore how to work with children and teenagers. The course also focuses on 'child bullying' and 'child abuse' and teaches you how to deal with the victims of childhood bullying or abuse. The course teaches you about grief and bereavement and how handles these. You will learn how to communicate with children and teenagers while counselling them and discover which language is appropriate to deal with them. Finally, you will learn how to start your online and offline business of counselling children and adolescents. What Will I Learn? Counsel children and adolescents Knowing how to counsel 'online' Knowing how to open counselling practice Requirements - Having an interest in becoming a 'Counsellor' for children or adolescents - Becoming interesting in counselling and psychological theory behind the therapy Introduction About the Course & the Instructor FREE 00:03:00 Definition of Counselling FREE 00:04:00 The Counselling Relationship FREE 00:06:00 Psychology of Growth and Development The Development Cycle 00:07:00 Parent, Child, Teacher Relationships 00:08:00 The Complexities of Growth 00:08:00 Introduction - Psychological Development 00:09:00 Therapeutic Language Conflict and Stress 00:11:00 Behavioural Therapies 00:07:00 Working with Children 00:07:00 The Use of Language 00:07:00 Memory 00:08:00 Psychological Issues Grief and Bereavement 00:06:00 Exploring Grief and Letting Go 00:07:00 Dysfunctional Families 00:08:00 What is Co-Dependency 00:07:00 Child Bullying and Child Abuse 00:08:00 Therapeutic Outcomes Psychological Study of Education 00:07:00 Transformation 00:07:00 Using Newly Found Skills 00:05:00 Recovery - The Therapeutic Process 00:05:00 Moving on - Emotional Intimacy 00:06:00 Working as a Counsellor Setting Up a Practice 00:10:00 Resources Resources - Children and Adolescents Counselling Diploma 00:00:00 Mock Exam Mock Exam - Children and Adolescents Counselling Diploma 00:20:00 Final Exam Final Exam - Children and Adolescents Counselling Diploma 00:20:00

Overview This comprehensive course on Motivating Performance Managing and Maintaining Team Culture in a Remote Team will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Motivating Performance Managing and Maintaining Team Culture in a Remote Team comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Motivating Performance Managing and Maintaining Team Culture in a Remote Team. It is available to all students, of all academic backgrounds. Requirements Our Motivating Performance Managing and Maintaining Team Culture in a Remote Team is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 10 lectures • 04:56:00 total length •Motivating Remote Team Members: 00:36:00 •Tactics of Influence and Persuasion: 00:32:00 •Nurturing Team Connections and Resolving Conflicts: 00:36:00 •Establishing Compelling Performance Goals: 00:30:00 •Building Effective Relationships: 00:29:00 •Virtual Team Building Games and Activities: 00:33:00 •Developing Team Culture: 00:32:00 •Effective Communication: 00:35:00 •Strengthening Team Cooperation: 00:33:00 •Assignment -Motivating, Performance Managing and Maintaining Team Culture in a Remote Team: 00:00:00

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Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.

Transform your role as a Midday Supervisor with our comprehensive Masterclass: Playtime Pro & Safety Leader. Gain expertise in safeguarding, positive behavior promotion, managing challenging situations, creating engaging environments, and supporting students with SEND. Elevate your skills to ensure a safe, inclusive, and thriving playtime experience. Enroll now for a transformative learning journey!

Does looking at numbers terrify you? And constantly thinking about whether you are using proper grammar while talking? Then no worries, our Functional Skills Maths Level 2 and Functional Skills English courses are designed to help you overcome just that and also equip you with the essential skills you need for success in both your personal and professional life. Functional Skills Maths & English assists students with the fundamental abilities they'll need to succeed in the workplace, handle real-world scenarios, and pursue their education confidently and successfully. It will also help you get better grades in your GCSEs. With our Functional Skills Maths Level 2 and Functional Skills English courses you will be able to deal with mathematical problems, graphs, navigating profit and loss scenarios and probability. According to Reed a Teaching assistant can earn from £27,000 to £32,000 in a year depending on qualification, experience, location and other factors. Don't let a lack of qualifications hold you back. With our Functional Skills Maths Level 2 and Functional Skills English courses, you can build a strong foundation for a brighter future. Enrol today and take the first step towards unlocking your full potential! Join now in our Functional Skills Maths Level 2 & Functional Skills English Level 2 course and empower yourself with the skills that matter. Key Features: CPD Certified Functional Skills Maths Level 2 & Functional Skills English Level 2 course Free Certificate from Reed CIQ Approved Functional Skills Maths Level 2 & Functional Skills English Level 2 course Developed by Specialist Lifetime Access This Functional Skills Maths Level 2 & Functional Skills English Level 2 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Functional Skills Maths Level 2 & Functional Skills English Level 2. Whether you're looking to boost your confidence, open doors to new job opportunities, or simply gain a better grasp of essential Maths and English skills, our Functional Skills Maths Level 2 & Functional Skills English Level 2 courses are your stepping stone to success. Why Choose Our Functional Skills Maths Level 2 & English Level 2 course Course? By choosing our Functional Skills Maths Level 2 & English Level 2 course is a smart investment in your professional future. Our Functional Skills Maths Level 2 & English Level 2 course course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Functional Skills Maths Level 2 & English Level 2 course course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Functional Skills Maths Level 2 & English Level 2 course course is the key to unlocking your potential and advancing your professional journey. Functional Skills Maths Level 2 Curriculum 1.1 Understanding Numbers, including Negative Numbers 1.2 Exploring Decimal Notation 1.3 Grasping Fractions and Power 1.4 Delving into Exponents and Radicals 1.5 Multiples and Factors: Applications in Maths 1.6 Expressions: Manipulating Mathematical Statements 1.7 Graphs: Visualizing Mathematical Relationships 1.8 Calculating Perimeter and Area in Geometric Contexts 1.9 Utilizing Percentages and Averages 1.10 Navigating Profit and Loss Scenarios 1.11 Exploring Probability in Everyday Situations Functional Skills English Level 2 Curriculum 2.1 Reading Comprehension and Interpretation 2.2 Analyzing Sentence Structure in Texts 2.3 Writing Proficiency 2.4 Composition Writing Skills 2.5 Oral Communication and Speaking Abilities 2.6 Mastery of Grammar Learning Outcomes: After completing this Functional Skills Maths Level 2 & Functional Skills English Level 2 course, you will be able to: Recognise and manipulate fundamental maths concepts, including numbers, decimals, and fractions. Apply maths operations, including the interpretation of graphs, in various scenarios. Understand real-world mathematical applications such as percentages, profit, and probability. Comprehend and interpret written English passages with accurate sentence structure understanding. Demonstrate proficiency in writing compositions and effectively conveying ideas orally. Master language fundamentals, ensuring correct usage of grammar, spelling, and punctuation. CPD 10 CPD hours / points Accredited by The CPD Certification Service Functional Skills Maths Level 2 Curriculum 1:33:45 1: 1.1 Understanding Numbers, including Negative Numbers 09:43 2: 1.2 Exploring Decimal Notation 07:51 3: 1.3 Grasping Fractions and Power 14:36 4: 1.4 Delving into Exponents and Radicals 08:36 5: 1.5 Multiples and Factors: Applications in Mathematics 10:32 6: 1.6 Expressions: Manipulating Mathematical Statements 06:03 7: 1.7 Graphs: Visualizing Mathematical Relationships 04:44 8: 1.8 Calculating Perimeter and Area in Geometric Contexts 07:51 9: 1.9 Utilizing Percentages and Averages 12:07 10: 1.10 Navigating Profit and Loss Scenarios 05:31 11: 1.11 Exploring Probability in Everyday Situations 06:11 Functional Skills English Level 2 Curriculum 1:44:17 12: 2.1 Reading Comprehension and Interpretation 16:35 13: 2.2 Analyzing Sentence Structure in Texts 11:29 14: 2.3 Writing Proficiency 16:25 15: 2.4 Composition Writing Skills 12:19 16: 2.5 Oral Communication and Speaking Abilities 22:28 17: 2.6 Mastery of Grammar 23:01 18: CPD Certificate - Free 01:00 19: Leave A Review 01:00 Who is this course for? This course is suitable for: Individuals seeking foundational knowledge in Functional Skills of Maths and English. Students aiming to improve their language and numeracy abilities through Functional Skills Maths and English. Learners preparing for further education or specific vocational training. Adults returning to education to enhance basic Maths and English skills through Functional Skills Maths and English. Those looking to improve employability through enhanced literacy and numeracy. Requirements There are no requirements needed to enrol into this Functional Skills Maths Level 2 & Functional Skills English Level 2 course. We welcome individuals from all backgrounds and levels of experience to enrol into this course. Career path After finishing this Functional Skills Maths Level 2 & Functional Skills English Level 2 course you will have multiple job opportunities waiting for you. Some of the following Job sectors are: Teaching assistant Office administrator Customer service representative Retail supervisor Sales assistant Call centre operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Discover the secret ways of effective email marketing with the Fiverr Training course. Email marketing is one of the effective methods of online marketing. Appropriate email marketing helps you to build good relationships with prospects, leads, current customers, and even past customers as it allows you the chance to speak directly to them. They can read your email at their convenience. Using the proper methods, you can reach more customers and can able to convert your leads into buyers. The course shows you the strategies of creating your own sales funnel. The power of email marketing will be discussed in the course and you will understand the importance of sending email regularly. Apart from these, the course shows you how to build an autoresponder sequence. Finally, the course illustrates the archetypes that help you to craft emails in less than 5 minutes. What you'll learn You'll be able to build your own sales funnel You'll know the power of email marketing and sending daily emails You'll know how to build an autoresponder sequence You'll learn the archetypes that help craft daily emails in UNDER 5 MINUTES Requirements You should know how to use a computer at a beginner level Module: 01 1. Introduction FREE 00:01:00 2. The Big Picture FREE 00:11:00 3. Register on Fiverr 00:01:00 4. What a Buyer Sees on Fiverr 00:19:00 5. Dashboard Breakdown 00:10:00 6. Fiverr Levels 00:07:00 Module: 02 7. Success Hack For Your Gigs to Sell 00:09:00 8. Fiverr's Cut is More Than Fair 00:02:00 9. Fiverr No No's 00:04:00 10. Top Selling Gigs on Fiverr 00:09:00 11. Optimizing Your Fiverr Gigs 00:22:00 12. Optimize Your Profile to Rank Higher in Fiverr 00:08:00 Module: 03 13. How to ALWAYS Get 5 Star Reviews 00:02:00 14. 100 Clicks a Day 00:09:00 15. 100 Clicks A Day (Email's The Cornerstone) 00:03:00 16. The Attractive Character Overview 00:10:00 17. Attractive Character II 00:18:00 18. Email Sequence Explanation 00:01:00 Module: 04 19. Soap Opera Sequence 00:13:00 20. Seinfeld Email Sequence 00:11:00 21. Autoresponder & Email Examples 00:25:00 22. What is a Squeeze 00:05:00 23. Squeeze Page Secrets 00:08:00 Course Certification