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Sales Overview: Child Minding Training Are you considering a career in child minding or looking to enhance your skills in providing quality childcare? Look no further! Our comprehensive 'Child Minding Training' program offers a structured curriculum designed to equip you with the knowledge, expertise, and confidence to excel in the rewarding field of child minding.   Module 1: Introduction to Child Minding Embark on your journey into the world of child minding with a solid foundation. This module provides an overview of the responsibilities, roles, and ethical considerations involved in caring for children. Learn about the importance of creating a nurturing and stimulating environment that promotes the holistic development of young learners. Module 2: Child Development Understand the intricacies of child development and how it shapes every aspect of a child's growth. Explore key theories, milestones, and stages of development across various domains, including cognitive, social, emotional, and physical development. Gain insights into observing, assessing, and supporting children's individual needs and learning styles. Module 3: Health and Safety Prioritize the well-being and safety of the children under your care with our comprehensive health and safety module. Learn essential practices for maintaining a safe environment, implementing hygiene protocols, and preventing accidents and injuries. Explore emergency preparedness procedures and guidelines for administering basic first aid. Module 4: Communication and Partnership with Parents Forge meaningful partnerships with parents and caregivers to foster collaborative relationships that support children's holistic development. Discover effective communication strategies, active listening techniques, and conflict resolution skills for engaging with parents, addressing concerns, and promoting open dialogue. Module 5: Health and Safety in Child Minding Dive deeper into the critical aspects of health and safety specific to child minding settings. Explore topics such as nutrition, sanitation, illness prevention, and the importance of maintaining up-to-date health records. Enhance your ability to identify potential hazards, implement risk management strategies, and ensure regulatory compliance. Module 6: Communication in Child Minding Master the art of communication within the context of child minding environments. Explore the nuances of verbal and nonverbal communication, including body language, tone, and active listening skills. Learn to effectively communicate with children, colleagues, and other stakeholders, fostering a supportive and inclusive atmosphere.   Our 'Child Minding Training' program combines expert-led instruction, interactive learning activities, and real-world case studies to provide you with a comprehensive and practical learning experience. Whether you're a seasoned child care professional or just starting your career in child minding, our program offers valuable insights and resources to help you succeed.   Join us today and take the first step towards becoming a confident and competent child minding professional. Enroll in our 'Child Minding Training' program and unlock your potential to make a positive difference in the lives of children and families. Course Curriculum Module 1: Introduction to Child Minding Introduction to Child Minding 00:00 Module 2: Child Development Child Development 00:00 Module 3: Health and Safety Health and Safety 00:00 Module 4: Communication and Partnership with Parents Communication and Partnership with Parents 00:00 Module 5: Health and Safety in Child Minding Health and Safety in Child Minding 00:00 Module 6: Communication in Child Minding Communication in Child Minding 00:00

Overview Learn how to gain the upper hand in a dynamic discussion and leave any type of meeting with the results you want, using these 10 Killer Negotiating Killer Tools and Techniques. At work and in life, most people either love or hate to negotiate. But even those who like to do so may be using the wrong methods and become used to compromises from necessity. However, with this insightful, lively, and innovative training, you will know the professional tips and methods that top negotiators use to gain the best deals in any type of situation or business. This Negotiation course covers 10 simple strategies and recommendations that will make all the difference when it comes to making a great deal work for you. You will be shown such tactics as ignoring egotistical influences, giving way to another person to ultimately achieve your own goals, having total confidence in your abilities and objectives, and much more. This is a complete and practical guide to improving your bargaining skills and gaining the influence you want in professional and personal relationships. Learning Outcome Learn exactly what 'killer' negotiating tools are and what they can achieve Discover subtle ways to influence the direction of bargaining strategies Know how to leave personal issues aside and focus on other objectives Gain confidence and respect for your own negotiating skills Explore ways of 'sealing the deal' and making agreements official Understand how to research your 'opponent' and avoid repetition Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Why study this course It doesn't matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge. The 10 Killer Negotiating Killer Tools and Techniques is fully available to anyone, and no previous qualifications are needed to enrol. All Skill Wise needs to know is that you are eager to learn and are over 16. 10 Killer Negotiating Killer Tools and Techniques Module 01: Introduction to Killer Negotiating Tools 00:03:00 Module 02: Always Let the Other Person Go First 00:02:00 Module 03: Both Parties Feel Some Pain in a Good Negotiation 00:02:00 Module 04: Put It in the Parking Lot 00:02:00 Module 05: Leave Your Ego at the Door 00:04:00 Module 06: Don't Negotiate With Yourself 00:02:00 Module 07: Know Your Deal Killers 00:04:00 Module 08: Put the Deal on Your Paper 00:02:00 Module 09: Escalate To God 00:03:00 Module 10: Be Careful Of Deal Fatigue 00:03:00 Module 11: Know Thy Opponent 00:04:00

Are you looking to enhance your employees' abilities and skills in Retail Management? If yes, then you have come to the right place. Our comprehensive Retail Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Retail Management skills. Whether your employees are new to Retail Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Get 2 CPD Accredited Courses: Course 01:- Retail Management Diploma Course 02:- Visual Merchandiser Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Retail Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Retail Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Retail Management progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Retail Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Course Curriculum Breakdown: Course 01:- Retail Management Diploma Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 02:- Visual Merchandiser Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Module 07: The Role of a Visual Merchandiser Module 08: Challenges of Modern Visual Merchandising Our Retail Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Retail Management course is ideal for new professionals looking to thrive in the Retail Management field. Requirements Enrolling in this Retail Management course only requires a basic understanding of the English language and an internet connection. Career path Completing the Retail Management course will enhance your employees' knowledge and confidence. Retail Store Manager: £25,000 to £40,000 per year Retail Operations Manager: £30,000 to £50,000 per year Merchandising Manager: £28,000 to £45,000 per year Retail Marketing Manager: £28,000 to £50,000 per year Supply Chain Manager (Retail): £35,000 to £60,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate

Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart. Learning Outcomes: Implement effective Customer Service models. Manage customer relationships through proven Customer Service tactics. Resolve conflicts with angry customers using Customer Service skills. Enhance telephone communication with focused Customer Service training. Apply Customer Service principles in Know Your Customer (KYC) methods. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma: Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence. Customer Management: Excel in customer relationship management by integrating Customer Service best practices. Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction. Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level. Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence. KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.

🚀 Unlock Your REBT Mastery with our Certification Program! 🌟   Are you ready to become a certified expert in Rational Emotive Behavior Therapy (REBT) and transform lives with the power of rational thinking? Introducing our groundbreaking REBT Mastery Certification Program - a comprehensive journey designed to take you from novice to certified professional in the world of REBT.   🔍 Module 1: Introduction to REBT Dive into the foundations of REBT and gain a deep understanding of its principles. Explore the history, philosophy, and core concepts that form the bedrock of this transformative therapeutic approach. Lay the groundwork for your journey toward mastery and discover the key elements that set REBT apart. 🧠Module 2: Foundations of REBT Build a solid foundation in REBT theory. Delve into the ABC model, identifying the relationships between Activating events, irrational Beliefs, and the Consequences that follow. Learn how to recognize and challenge irrational beliefs in yourself and others, paving the way for more rational and constructive thinking. 🛠️ Module 3: REBT Techniques and Step-by-Step Practical Application Equip yourself with a toolkit of powerful REBT techniques. Explore the practical application of REBT in real-life scenarios, honing your skills through hands-on exercises and case studies. Master the art of guiding individuals toward rational thinking and empowering them to overcome challenges effectively. 🌈 Module 4: REBT in Special Conditions Expand your expertise by applying REBT in diverse and specialized situations. Navigate through unique challenges such as stress, trauma, and anxiety, tailoring your approach to individual needs. Gain insight into adapting REBT for various demographics and discover how to make a meaningful impact in special conditions.   🏆 Why Choose Our REBT Mastery Certification Program? ✅ Comprehensive Curriculum: A structured and sequential curriculum designed by experts to ensure a thorough understanding of REBT. ✅ Practical Application: Hands-on exercises and real-life case studies for practical skill development. ✅ Expert Guidance: Learn from experienced instructors and practitioners in the field of REBT. ✅ Flexibility: Access course materials at your own pace, fitting learning into your schedule. ✅ Certification: Earn a prestigious REBT Mastery Certification upon completion, validating your expertise.   ⏰ Don't miss this opportunity to elevate your career and make a lasting impact on others' lives. Enroll now in the REBT Mastery Certification Program and embark on a journey of transformation and empowerment! Course Curriculum Introduction About the Course REBT 00:00 About REBT 00:00 Foundations of REBT REBT in Nutshell 00:00 Rational Emotive Behavior and Therapy 00:00 Musts vs Preferences and Irrational vs Rational Thinking 00:00 REBT Techniques and Step-by-Step Practical Application ABC-DE-FG-Model 00:00 Advanced-REBT-Technique 00:00 Step-By-Step-REBT 00:00 REBT in Special Conditions REBT-for-Depression 00:00 REBT-for-Stress-and-Anxiety 00:00 REBT-for-Substance-Abuse-and-Addiction 00:00 REBT-for-Phobia 00:00

Aspiring to become a Teaching Assistant but not sure where to start? Look no further than the Teaching Assistant with Lesson Planning & Behaviour Management bundle! This comprehensive package covers everything from child development and SEN support to lesson planning, behaviour management, and leadership in teaching. Explore advanced teaching techniques and develop your skills in educational psychology and pedagogy. Learn how to create the best learning environment for students, implement literacy and numeracy development processes, and support students with SEN. The bundle covers the essential skills required to become a successful teaching assistant and supports you in developing your professional skills. Don't miss the opportunity to take the first step towards a fulfilling career in education. Enrol in the Teaching Assistant with Lesson Planning & Behaviour Management bundle today and discover your potential as a teaching assistant. Sign up now and discover the rewarding world of education. Make a difference in the lives of students and take your first step towards a fulfilling career as a teaching assistant. This Teaching Assistant with Lesson Planning & Behaviour Management Bundle Consists of the following Premium courses: Course 01: Advanced Teaching Assistant Diploma Course 02: Educational Psychology and Development Course 03: Leadership in Teaching Course 04: EYFS Teaching - Level 3 Course 05: Phonics Teaching Diploma Level 3 Course 06: Education and Pedagogy Course 07: Lesson Planning for Teaching Course 08: Remote Teaching Online Course 09: Classroom Behaviour Management Course 10: Special Education Needs (SEN) Training - Level 2 Course 11: Functional Skills English Practice Level 2 Course 12: Child Neglect Awareness Certificate Course Course 13: Level 3 Mental Health and Adolescent Course Course 14: Safeguarding Children Level 3 Learning Outcomes: Gain an understanding of the role of a teaching assistant and their responsibilities in supporting students' learning. Develop skills in creating a positive learning environment and implementing literacy and numeracy development processes. Learn how to work collaboratively with teachers and support students with special educational needs. Develop an understanding of child development and its impact on learning. Understand the importance of behaviour management in the classroom. Learn about the principles of leadership in teaching and the qualities required for success. Develop knowledge of educational psychology and pedagogy. Gain an understanding of the Early Years Foundation Stage curriculum. Learn about phonics teaching and its role in early literacy development. Develop skills in lesson planning for teaching and remote teaching online. The Teaching Assistant with Lesson Planning & Behaviour Management bundle provides a comprehensive overview of the role of a teaching assistant, including their responsibilities, duties, and the skills required to succeed in the field. The bundle covers a range of topics, from creating a positive learning environment and implementing literacy and numeracy development processes to working collaboratively with teachers, supporting students with special educational needs, and behaviour management in the classroom. Gain an understanding of educational psychology and pedagogy, including child development and its impact on learning. The bundle covers the Early Years Foundation Stage curriculum and phonics teaching, supporting early literacy development. Develop skills in lesson planning for teaching and remote teaching online, enabling you to deliver effective and engaging lessons to students. Advanced Teaching Assistant Diploma Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with the Students CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to become a teaching assistant or enhance their skills in the field. Parents or carers looking to support their child's learning. Teachers or educational professionals looking to expand their skills and knowledge. Students studying education or childcare at university. Anyone with an interest in education and supporting students' learning. Requirements This Teaching Assistant with Lesson Planning & Behaviour Management course has been designed to be fully compatible with tablets and smartphones. Career path Teaching Assistant (£14,000 - £25,000 per annum) Special Educational Needs (SEN) Teaching Assistant (£14,000 - £28,000 per annum) Early Years Practitioner (£15,000 - £22,000 per annum) Classroom Teacher (£24,000 - £40,000 per annum) Learning Support Assistant (£12,000 - £22,000 per annum) Behaviour Mentor (£18,000 - £28,000 per annum) Education Welfare Officer (£20,000 - £40,000 per annum) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Advanced Teaching Assistant Diploma course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Description Email Mastery teaches the techniques to become free from the tyranny of email. It shows how to use email as a productive tool, rather than a taskmaster and time suck. If you are an entrepreneur, mastering this simple skill can make or break your ability to raise money, land customers, attract partners and win over advisors. The Complete Email Mastery Training will teach you about the insidious power of email (and digital communication) technology to steal your time and attention, and the techniques to take back control. The course provides methods for managing email and how to use it (and not use it) to communicate. Through the course, you will be able to build powerful relationships through email to make more sales. You will learn how to use direct response marketing instead of just brand building. L \earn to create your first email account Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Email Mastery Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Email Mastery Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Email Mastery Training Module 0 - Introduction FREE 00:15:00 Module 1 - Why Email 00:22:00 Module 2 - Choose a Niche 00:25:00 Module 3 - Autoresponder 00:30:00 Module 4 - Squeeze Page 00:25:00 Module 5 - Sales Funnels 00:35:00 Module 6 - Tracking 00:15:00 Module 7 - Traffic 01:05:00 Module 8 - Funnel Mastery 02:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction 5 Tiny Changes That Can Make You More Productive 00:03:00 5 Tiny Changes That Will Make You Happier 00:03:00 Do This for Just 1 Minute a Day and Your Life Will Change 00:03:00 How to Apply Kaizen in Your Relationships 00:02:00 How to Break a Bad Habit in 3 Easy Steps 00:02:00 How to Create New Habits in 3 Easy Steps 00:02:00 How to Get Rich by Saving Tiny Bits of Money 00:03:00 Small Things You Should STOP Doing Right Now 00:02:00 The Kaizen Approach to Dieting 00:02:00 You've Been Writing Goals All Wrong 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Course Overview Gain a better understanding of your child's mind & how he/she thinks. Learn about the psychology of children with our expertly made child psychology diploma course. The course is accredited by CPD and it gives you detailed lectures on child psychology through video lessons. You will be learning from an industry expert and will gain a deep understanding of child psychology. In the course, you will learn about child psychologists, how they work & the roles of a child psychologist. You will also learn about different parenting styles, how to choose the right parenting style for you, how separation and divorce affect children, how to make your children socialise, how children build relationships and many more.  This is a comprehensive course and you should enrol today if you are interested in learning about child psychology.  What You Will Learn This is a comprehensive course on child psychology and it's one the best child psychology courses you'll find online. What is 'Child Psychology'? The Role of Child Psychologist Developmental Theories Attachment' factor in newborns Socio-Cultural Factors in Child's Development Emotions & Feelings The Role of Parenting in Child's Development Relationship Breakdown in the Family Schooling Environment Counselling Young Children Language & Cognitive Development Socialising with others Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Description: Social Intelligence is about Comprehending your environment as well as having a positive impact. This Certificate in Social Intelligence will give you the understanding, skills and confidence to connect better with people. It will help you master the two crucial communication skills at the heart of social intelligence. You will become more confident in your particular social Circumstances by learning how to express as well as interpret social cues. This course will greatly enhance your ability to build successful relationships.  Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Social Intelligence is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Social Intelligence is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 Increase Your Self Awareness 00:25:00 The Keys to Empathy 00:25:00 Active Listening 00:20:00 Insight on Behavior 00:20:00 Communication 00:25:00 Social Cues (I) 00:20:00 Social Cues (II) 00:25:00 Conversation Skills 00:20:00 Body Language 00:25:00 Building Rapport 00:20:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Social Intelligence 00:20:00 Final Exam Final Exam- Certificate in Social Intelligence 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00