3696 Relationships courses in Halstead delivered Online

Are you looking to enhance your employees' abilities and skills in Close Protection, Security Guard, and Security Management? If yes, then you have come to the right place. Our comprehensive course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Close Protection, Security Guard, and Security Management skills. Whether your employees are new to Close Protection, Security Guard, and Security Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Get 2 CPD Accredited Courses: Course 01: Close Protection Course 02: Security Management Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Close Protection, Security Guard, and Security Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Close Protection, Security Guard, and Security Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Close Protection, Security Guard, and Security Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown Of Close Protection, Security Guard, and Security Management Course: Course 01: Close Protection Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Module 06: Route Selection and Reconnaissance Module 07: Legislation Regarding Close Protection Course 02: Security Management Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Our Close Protection, Security Guard, and Security Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Close Protection, Security Guard, and Security Management course is ideal for new professionals looking to thrive in the Close Protection, Security Guard, and Security Management field. Requirements Enrolling in this course only requires a basic understanding of the English language and an internet connection. Career path Completing the course will enhance your employees' knowledge and confidence. Close Protection Officer: £30,000 to £60,000 per year Security Consultant: £25,000 to £50,000 per year Security Manager: £35,000 to £65,000 per year Security Operations Manager: £40,000 to £70,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate

Understanding mental health is an essential part of fostering a supportive environment for students. This course on Mental Health Awareness in the School aims to provide valuable insights for school staff, educators, and anyone working within the educational setting. It focuses on recognising signs of mental health challenges in students, promoting emotional well-being, and equipping school staff with the knowledge to support students in distress. The course is designed to raise awareness and offer practical information that can be integrated into daily school life to help create a positive and inclusive atmosphere. Through engaging content, learners will gain a deep understanding of mental health issues commonly faced by students in school settings. The course explores key topics such as stress, anxiety, depression, and other mental health conditions, offering effective strategies for recognising and responding to these challenges. It also encourages developing a supportive, empathetic approach when dealing with students who may be struggling. By completing this course, school staff will be better prepared to handle sensitive situations with confidence, ensuring a safe and caring environment for all students. Good luck with your learning journey! 4o mini Key Features CPD Certified Instant e-certificate Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Explore a thorough programme that addresses many facets of mental health awareness. Start by investigating various mental health conditions and becoming familiar with their telltale signs and symptoms. Proceed to comprehend the effects of these diseases in various contexts, such as personal relationships and the workplace. Learn effective coping mechanisms for stress and anxiety, and then dive deeply into mood, personality, eating, and sleep issues. Investigate methods to stop self-harm and suicide, and culminate in creating a mental health toolkit for overall wellness. Every lesson has assessments to help guarantee understanding and reinforce what has been learned. Course Curriculum: Module 01: Introduction to Mental Health Awareness Assessment Module 01 Module 02: Mental Health in the Workplace Assessment Module 02 Module 03: Stress and Anxiety Disorders Assessment Module 03 Module 04: Mood and Personality Disorders Assessment Module 04 Module 05: Eating and Sleeping Disorders Assessment Module 05 Module 06: Self-Harm and Suicide Assessment Module 06 Module 07: Mental Wellbeing Toolkit Assessment Module 07 Learning Outcomes: Identify signs and symptoms of common mental health disorders. Develop strategies for managing stress and anxiety effectively. Understand the complexities of mood and personality disorders. Recognize the impact of eating and sleeping disorders on mental health. Implement preventive measures for self-harm and suicide. Utilize resources from the Mental Wellbeing Toolkit for self-care and support. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Educators seeking to support students' mental health. Healthcare professionals aiming to enhance their understanding of mental health. Human resources personnel committed to fostering a positive workplace environment. Parents and caregivers wanting to better support loved ones' mental wellbeing. Individuals passionate about promoting mental health awareness in their communities. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Mental Health Support Worker Counsellor Psychiatric Nurse Occupational Therapist Social Worker Mental Health Advocate Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Overview Gain expertise in SEN teaching and nurture childhood development by taking the comprehensive SEN Teaching Assistant and Child Development - Complete Bundle course.The all-inclusive SEN Teaching Assistant and Child Development - Complete Bundle aims to set you up with all the teaching knowledge and skills to thrive in the promising sector. You'll learn about the EYFS curriculum and SEN framework, dynamic lesson plans, children's mental development and learning capabilities, and how to build relationships with children. You'll also gain the skills to teach the core subjects in a classroom environment. By completing the course, you'll develop exceptional planning, organisation and communication skills required to be a successful SEN teaching assistant. Guarantee your professional development by enrolling today! How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this SEN Teaching Assistant and Child Development - Complete Bundle. It is available to all students, of all academic backgrounds. Requirements Our SEN Teaching Assistant and Child Development - Complete Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:03:00 total length •Special Education Needs (SEN) An Overview: 00:08:00 •SEN Support: 00:13:00 •High Quality Teaching for Pupils with SEN: 00:09:00 •SEN Teaching Methodologies: 00:21:00 •Communication and Interaction: 00:16:00 •Cognition and Learning: 00:20:00 •Social, Emotional and Mental Health Difficulties: 00:12:00 •Sensory or Physical Needs: 00:16:00 •Working in Partnership: 00:08:00

Even if You Have Past Trauma and Limiting Beliefs

Description Here at iStudy, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. Our aim is to always provide value to our learners with quality courses. Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this The Art Of Reinventing Yourself. The certification that you will receive upon completing this The Art Of Reinventing Yourself will help to boost your resume and will help you stand out among your peers in the competitive job market. Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from iStudy. Enrol now! Why You Should Choose The Art Of Reinventing Yourself Lifetime access to the course No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? The Art Of Reinventing Yourself is CPD Qualification Standards and CiQ accredited, and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our The Art Of Reinventing Yourself is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Reinventing Yourself: Personal Development Training Course Promo 00:03:00 Lesson 01: Introduction 00:02:00 Lesson 02: Do you Want to Become the Best you? 00:06:00 Lesson 03: Is it Possible to Change? 00:06:00 Lesson 04: How to Stop Being a People-Pleaser. 00:06:00 Lesson 05: Maintaining Interpersonal Relationships for Growth and Success. 00:06:00 Lesson 06: Let go of Negativity and Stress. 00:06:00 Lesson 07: 7 Habits That Will Improve Your Life. 00:05:00 Lesson 08: Keys to Reinvent Yourself. 00:05:00 Lesson 09: Path to Becoming a Nicer and Better Person 00:06:00 Lesson 10: Conclusion - Final Thoughts & Ideas 00:01:00

Elevate your expertise with our Conference Event Masterclass – your definitive guide to planning and executing flawless events. Dive into essential topics like pre-event planning, programme design, marketing strategies, onsite management, and more. Gain insights into sustainability, international conferences, and the future of hybrid and virtual events. Master sponsorship and fundraising strategies. Ideal for aspiring event managers and seasoned professionals. Unlock the keys to success in conference event management with our comprehensive masterclass.

The Retail Management Diploma is designed to provide you with comprehensive understanding of the theoretical and applied aspects of retail management, with emphasis on the key perspectives that shape the retail marketplace, including environmental influences, retail relationships, and the retail operation. Special attention will be given to supply chain relationships, quality and value, ethics, consumer satisfaction, and social responsibility. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Retail Management Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:12:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:16:00 Module 04: Retail Pricing Retail Pricing 00:31:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:13:00 Module 06: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 11: Retail Psychology Retail Psychology 00:14:00 Module 12: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:18:00 Module 15: Selling in Multiple Channels Selling in Multiple Channels 00:22:00 Module 16: Retail Brand Management Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores Health and Safety for Retail Stores 00:20:00 Module 18: Consumer Rights Act Consumer Rights Act 00:17:00 Mock Exam Mock Exam - Retail Management Diploma 00:20:00 Final Exam Final Exam - Retail Management Diploma 00:20:00 Assignment Assignment - Retail Management Diploma 3 weeks, 5 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview With the ever-increasing demand for Teaching and Child Care Training in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Teaching and Child Care Training may be. Learning about Teaching and Child Care Training or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Teaching and Child Care Training . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Teaching and Child Care Training is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Teaching and Child Care Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Teaching and Child Care Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Teaching and Child Care Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Teaching and Child Care Training , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Teaching and Child Care Training , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Teaching and Child Care Training , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Teaching and Child Care Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.   Course Curriculum Module 1 Concept of TA and differentiating with LSA Concept of TA and differentiating with LSA 00:00 Module 2 Building relationships in the school team Building relationships in the school team 00:00 Module 3 School policies relevant to the job of a TA School policies relevant to the job of a TA 00:00 Module 4 Assisting learning and teaching in the classroom Assisting learning and teaching in the classroom 00:00 Module 5 Understanding the curriculum Understanding the curriculum 00:00 Module 6 Self development Self development 00:00 Module 7 Daily care of the baby Daily care of the baby 00:00 Module 8 Problems of Infancy Problems of Infancy 00:00 Module 9 Inoculations Inoculations 00:00 Module 10 The child's development and relevant activities The child's development and relevant activities 00:00 Module 11 One to two year old One to two year old 00:00 Module 12 Three to six year old Three to six year old 00:00 Module 13 Keeping an eye on children Keeping an eye on children 00:00 Module 14 Reduce The Risk Of Poisoning Reduce The Risk Of Poisoning 00:00 Module 15 Happy Parenting Happy Parenting 00:00

🌟 Unlock the Power of Effective Verbal Communication Mastery 🌟   Are you ready to elevate your communication skills and leave a lasting impression in every conversation? Welcome to the transformative journey of our comprehensive online course: 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette'!   MODULE 1: INTRODUCTION Embark on this enriching journey by understanding the fundamental principles of verbal communication. Gain insights into the significance of effective communication in today's interconnected world. Lay the groundwork for success by grasping the nuances of verbal exchanges and their impact on professional relationships. MODULE 2: PREPARATION AND PLANNING Master the art of preparation and strategic planning for every communication endeavor. Discover techniques to organize your thoughts, structure your conversations, and anticipate potential challenges. Learn how meticulous planning can enhance your verbal communication skills and set you apart in any situation. MODULE 3: TELEPHONE TACTICS Dive into the specifics of telephone etiquette and tactics. Uncover the secrets to engaging phone conversations that leave a lasting positive impression. From tone modulation to effective listening, grasp the subtleties that make your telephone interactions impactful and meaningful. MODULE 4: CONCLUSION Synthesize your learnings and embark on your journey towards becoming a verbal communication virtuoso. Summarize key takeaways, consolidate your newfound knowledge, and set actionable goals to implement your skills confidently. Prepare to leave a remarkable mark in every communication scenario.   Join our course now and unlock the potential to: ✨ Navigate professional conversations with finesse ✨ Cultivate impactful verbal communication skills ✨ Enhance your confidence in telephone and conference interactions ✨ Build lasting relationships through effective communication strategies   Don't miss this opportunity to revolutionize your communication prowess. Enroll now in 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette' and witness the transformation in your interactions! Sign up today to embark on a journey toward communication excellence! 🚀📞🌟 Course Curriculum INTRODUCTION Promo Winning Communication Skills for Telephone, Conference Calls 00:00 Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls 00:00 PREPARATION AND PLANNING Never Confuse Personal Phone Use with Business Telephone Use Again 00:00 Why Your Phone is the Best Secret Business App Ever 00:00 Planning Your Successful Phone Environment 00:00 Final Preparation for Your Successful Phone Meetings 00:00 Making Sure Your Phone Passes Your Friend Test 00:00 Planning for Winning Conference Calls 00:00 Look Prime Time Ready for Your Video Calls 00:00 Placing Phone Calls Like the Consummate Professional 00:00 Always Knowing the Best Time to Call Clients and Prospects 00:00 Now You will Never Wake Up a Client in the Middle of the Night 00:00 Answering the Phone so Everybody Knows You are Ready for Business 00:00 No Such Thing As Answering The Phone Too Quickly These Days 00:00 Your Clients Will Never Think You are Screaming At Them Again 00:00 TELEPHONE TACTICS Knowing How to Sound Your Very Best - Every Time 00:00 The Right Way to Put Someone On Hold 00:00 Making Sure They Only Hear the Magic of Your Voice 00:00 Being a Professional to Every Generation, Regardless of Your Own Preferences 00:00 Voicemail That Soothes, Not Angers 00:00 Best Voicemail Messages for Success 00:00 Take 1, Take 2, Take 3 Until You Get It Right 00:00 Never Be Busy for Clients and Bosses Again 00:00 Making Your Phone Disappear At the Perfect Moments 00:00 Tit for Tat and Text for Text 00:00 Better Than the Best Hollywood Goodbyes 00:00 CONCLUSION Conclusion - You Are Now a Master of the Telephone for Every Business Situation 00:00

Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives  By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business