The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Boost Your Career By Enrolling In This Couples Therapy & Counselling Bundle with Mental Health To Overcome Your Challenges! Do you have a passion for helping couples improve their relationships? Are you interested in a rewarding career as a couples therapist or counsellor? This Couples Therapy & Counselling Bundle will give you the skills and knowledge to help couples resolve their conflicts, communicate more effectively, and build stronger relationships. Adding to that, There is a shortage of over 40,000 mental health counsellors in the UK. So, this is the right time to learn some solid skills in mental health and live a secure life. In this Couples Therapy & Counselling Bundle you will learn about the dynamics of couple relationships, the factors that contribute to relationship problems, and effective couples therapy and counselling skills. You will also better understand mental health awareness and how it relates to couples therapy in Couples Therapy & Counselling with Mental Health Awareness. In addition, you will be skilled with the knowledge to use strategies to reduce conflicts within your couple of clients. With a single payment, you will gain access to Couples Therapy & Counselling bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Couples Therapy & Counselling Bundle Package includes: Main Course: Diploma in Couples Therapy & Counselling with Mental Health at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Counselling and Psychotherapy Course Course 02: Diploma In Mental Health Awareness - Level 3 Course 03: Family Law Course 04: Family Support Worker Course Course 05: Online Depression Management Course 06: Safeguarding And Counselling Course Course 07: Maternity Care Assistant Course Course 08: Anti-Social Behaviour Course Course 09: Professional Diploma in Stress Management Course 10: Certificate in Anger Management at QLS Level 3 Learning Outcomes of this Bundle: Master effective communication, conflict resolution, and intimacy-building techniques for couples therapy and counselling. Understand the impact of mental health on relationships and acquire skills to support couples facing mental health challenges. Navigate legal frameworks and provide guidance on family law matters within the context of couples therapy. Provide practical assistance and resources to couples and families in need through family support work. Specialise in areas such as depression management, safeguarding, and anger management within couples therapy. Why Choose Our Bundle? FREE Couples Therapy & Counselling certificate accredited Get a free student ID card with this Bundle Get instant access to this Bundle course. Learn from anywhere in the world This Bundle is affordable and simple to understand This Bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to the Couples Therapy & Counselling course materials The Couples Therapy & Counselling comes with 24/7 tutor support So enrol now in this Couples Therapy & Counselling Today to advance your career! Take a step toward a brighter future! with our QLS Endorsed Couples Therapy & Counselling with Mental Health Bundle. Here is the curriculum breakdown of main QLS Course of this Couples Therapy & Counselling bundle: Diploma in Couples Therapy & Counselling at QLS Level 5 Introduction Communication Conflict Resolution Intimacy Pre-Marital Counselling Healthy Fighting Affairs Apology & Forgiveness Adapting to Changes Moving Forward Together Assessment Process? After completing an online module from Couples Therapy & Counselling with Mental Health bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Couples Therapy & Counselling with Mental Health at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no requirement to have qualifications or experience to enrol in this Couples Therapy & Counselling bundle. Also, our Couples Therapy & Counselling Bundle is perfect for: Licensed therapists and counselors seeking specialized training. Recent psychology graduates looking to specialize in couples therapy. Marriage educators and relationship experts aiming to expand their expertise. Experienced relationship coaches wanting to refine their practice. Social workers seeking to offer comprehensive support to couples in need. Requirements No prior background or expertise is required for this Couples Therapy & Counselling with Mental Health bundle. Career path Couples Therapy & Counselling with Mental Health bundle will help you to pursue to be: Couples therapist Marriage counselor Relationship coach Family therapist Clinical psychologist Social worker. Certificates Diploma in Couples Therapy & Counselling at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Couples Therapy & Counselling at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the Couples Therapy & Counselling bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Dog Grooming Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQ.
AgilePM® Practitioner: Virtual In-House Training This course offers preparation for the Practitioner-level examination to gain the APMG-International™ / Agile Project Management Practitioner Certification. Agile Project Management (AgilePM) is the result of collaboration between APMG-International and The DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest-established Agile method, launched in 1995, and is the only Agile method to focus on the management of Agile projects. The method has evolved over the years and the DSDM Agile Project Framework is the latest version of which AgilePM is a subset. DSDM has always operated predominantly in the corporate environment and has consistently demonstrated its ability to successfully work with and complement existing corporate processes. APMG-International is a global Examination Institute accredited by The APM Group Ltd. It is one of the Examination Institutes accredited by AXELOS. APMG-International has regional offices located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States, and the United Kingdom. Their portfolio of qualifications includes the Best Practice qualifications of ITIL®, PRINCE2®, MSP®, M_o_R®, and P3O®. AgilePM is one of their specialist management qualifications, which also include Change Management and Service Catalogue. The course covers all the Practitioner elements of the AgilePM Handbook v2 with: Clear explanations of the method and practical examples provided by your course tutor Sample exam paper for the Practitioner-level exams to enrich your knowledge and understanding A case study to allow you to practice the application of the method to an agile project The Traditional Classroom option includes the Practitioner exam to provide you with the right opportunity to verify your new skill set by way of a professional qualification The Virtual Classroom option includes a Practitioner exam voucher to allow you to choose the date and time of your online exam to verify your new skill set by way of a professional qualification What You Will Learn You will learn how to: Identify and apply the concepts, tools, and techniques described in Section 2 (Digging Deeper) of the APMG-International's Agile Project Management Handbook (v2.0) to agile projects Tailor and customize AgilePM to suit the needs of different projects Use AgilePM in conjunction with other project management methods such as PRINCE2® Prepare yourself for the Practitioner exam in AgilePM Roles and Responsibilities - The PM View The roles Key project manager relationships Agile Project Management - Through the Lifecycle The DSDM process and the project lifecycle Project management focus phase by phase The Effective Use of Products The products Deliver on Time - Combining MoSCoW & Timeboxing Ensuring effective prioritisation Bringing MoSCoW and timeboxing together People, Teams, and Interactions Effective communication Collaboration Requirements and User Stories What is a requirement? User stories Estimating - How and When Coping with uncertainty Estimating through the lifecycle Project Planning through the Lifecycle Planning in a DSDM project Planning activities phase by phase Quality - Never Compromise Quality What do we mean by quality? Solution and process quality Risk Management Project risk How DSDM helps mitigate project risk Tailoring the Approach The project approach questionnaire Summary and Next Steps
Unlock the essentials of EYFS Teaching – Early Years Foundation Stage. Explore innovative approaches, best practices, and tools to nurture young learners' development in early childhood education. Enroll now to empower yourself with the skills needed to create engaging and supportive learning environments for preschool-aged children.
A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.
Certified Associate in Project Management (CAPM)® Exam Prep: In-House Training: In-House Training This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods Are you planning on taking the CAPM® examination? This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods. You'll also have an opportunity for practical applications and time to review the kinds of questions you'll find in the CAPM® Exam. What you Will Learn Apply for the CAPM® Examination Develop a personal exam preparation plan Describe the structure, intent, and framework principles of the current edition of the PMBOK® Guide Explain the PMBOK® Guide Knowledge Areas, as well as their inter-relationships with the each other and the Process Groups Getting Started Program orientation The CAPM® certification process Certified Associate in Project Management (CAPM®) Examination Content Outline CAPM® eligibility requirements Code of Ethics and Professional Conduct Application options Foundation Concepts Skills and qualities of a project manager Project management terminology and definitions Relationship of project, program, portfolio, and operations management Project lifecycle approaches Project Integration Management Review Project Integration Management Knowledge Area Develop Project Charter Develop Project Management Plan Direct and Manage Project Work Manage Project Knowledge Monitoring and Controlling Perform Integrated Change Control Close Project or Phase Project Stakeholder Management Review Project Stakeholder Management Knowledge Area Identify Stakeholders Plan Stakeholder Engagement Manage Stakeholder Engagement Monitor Stakeholder Engagement Project Scope Management Review Project Scope Management Knowledge Area Plan Scope Management Collect Requirements Define Scope Create WBS Validate Scope Control Scope Project Schedule Management Review Project Schedule Management Knowledge Area Plan Schedule Management Define Activities Sequence Activities Estimate Activity Durations Develop Schedule Control Schedule Project Cost Management Review Project Cost Management Knowledge Area Plan Cost Management Estimate Costs Determine Budget Control Schedule Project Resource Management Review Project Resource Management Knowledge Area Plan Resource Management Estimate Activity Resources Acquire Resources Develop Team Manage Team Control Resources Project Quality Management Review Project Quality Management Knowledge Area Plan Quality Management Manage Quality Control Quality Project Risk Management Review Project Risk Management Knowledge Area Plan Risk Management Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Responses Implement Risk Responses Monitor Risks Project Communications Management Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications Project Procurement Management Review Project Procurement Management Knowledge Area Plan Procurement Management Conduct Procurements Control Procurements Summary and Next Steps Program Review Mock CAPM® Exam Getting Prepared for the CAPM® Exam After the CAPM® Exam
Never before have so many children been labelled with ADHD – not just labelled but also given powerful amphetamines as a ‘treatment’. ADHD is described as impacting on school-aged children and resulting in restlessness, impulsive actions, and lack of focus impairing their ability to learn properly. Course Category Behaviour and Relationships Meeting emotional needs Autism and Communication Description Never before have so many children been labelled with ADHD – not just labelled but also given powerful amphetamines as a ‘treatment’. ADHD is described as impacting on school-aged children and resulting in restlessness, impulsive actions, and lack of focus impairing their ability to learn properly. It is the most commonly studied and diagnosed psychiatric disorder in children, affecting about 3 to 5 percent of children globally and diagnosed in about 2 to 16 percent of school-aged children. 30 to 50 percent of those individuals diagnosed in childhood continue to have symptoms into adulthood. Adolescents and adults with ADHD tend to develop coping mechanisms to compensate for some or all of their impairments. ADHD is diagnosed two to four times more frequently in boys than in girls. ADHD management usually involves some combination of medications, Applied behaviour analysis (ABA, the new term for Behaviour modification), lifestyle changes, and counselling. ADHD and its diagnosis and treatment have been considered controversial since the 1970s. The controversies have involved clinicians, teachers, policy-makers, parents and the media. Topics include ADHD’s causes, and the use of stimulant medications in its treatment. So join us on a reflective, creative day where we look deeper at this whole area – seeing what we can learn from other areas that may help us in our understanding and inclusion of children and young people with this label Learning Objectives Increased confidence and understanding regarding ADHD labelled pupils and their inclusion in mainstream schools Access to a wider range of practical strategies to impact on movement and behaviour issues New skills and processes to strengthen the inclusion of young people with ADHD labels in all settings Opportunity to reflect and understand more deeply what might be happening in situations for someone labelled ADHD Who Is It For ? Any professional, carer or parent concerned with the education and inclusion of children labelled ADHD Course Content We will explore what is known about: Movement differences and accommodations for these – starting, stopping, switching, continuing, combining and so on… Anxiety and its link to activity levels Emotional roots to activity – the Circle of Courage will guide us
In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues. Course Category Behaviour and Relationships Visioning and Problem Solving Description ‘The question is not should they be here anymore. Now it’s how can we figure out how best to include them?’ In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues. Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes. We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces. Testimonials A great day – going away buzzing with ideas Excellent! Inspirational! Informative! Learning Objectives Increased confidence regarding problem solving around inclusion in mainstream settings Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues Learn new problem solving processes Who Is It For ? Early Years and School based Practitioners Heads and Deputies Guidance staff Learning Support teams SENCOs Primary and secondary teachers Parents Local Authority Support Services Community workers and carers Course Content The course answers the questions : How can we work out how to include this child best? Is there a more structured way to run this meeting? Can we explore the emotional impact the person is having on us and still agree strategies? How can I get unstuck from this problem? The day will cover: Solution Circles Solution Focused approaches Synectics – using analogies and out of the box creativity Circles of Adults Using Imagination to solve problems If you liked this course you may well like: CIRCLES OF ADULTS