2796 Relationships courses in Garforth delivered On Demand

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Child Sexual Exploitation Child Sexual Exploitation (CSE) and Child Criminal Exploitation (CCE) are serious issues that anyone who works with children, young people, or families should be aware of. Our Child Sexual Exploitation course helps practitioners understand the complexities of child exploitation issues, such as who is most at risk, how children become involved, signs of exploitation, and why young people respond the way they do. The Child Sexual Exploitation course also covers best practices for responding to concerns and making referrals to social care. Courses are including in this Child Sexual Exploitation course: Course 01: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Course 02: Level 2 Certificate in Understanding Domestic Abuse Course 03: Level 2 Certificate in Understanding Safeguarding and Prevent Course 04: Diploma in Counselling and Psychology Course 05: Level 2 Certificate in Understanding Mental Health in the Early Years [Note: Free PDF certificate will provide as soon as completing the Child Sexual Exploitation course] Course Curriculum ofChild Sexual Exploitation Module 01: An Overview of CSE and CCE Module 02: CSE: Risk Factors, Warning Signs, and Consequences Module 03: A Closer Look to CCE Module 04: Best Practice for Responding to Concerns Assessment Method of Child Sexual Exploitation After completing each module of the Child Sexual Exploitation Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Child Sexual Exploitation After completing the MCQ/Assignment assessment for this Child Sexual Exploitation course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Child Sexual Exploitation This Child Sexual Exploitation course is ideal for anyone who works with children, young people and/or families. Requirements Child Sexual Exploitation There are no specific requirements for Child Sexual Exploitation course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! [Updated: February 2024] Start a career in the lucrative project management industry. Enrol in this thorough Project Management for Project Managers course to acquire the essential abilities and methods used in project management around the world. Courses are included in this Project Management for Project Managers: Course No 01: Project Management for Project Managers Course No 02: Agile Project Management Course No 03: Lean Process and Six Sigma Course No 04: Strategic Business Management Course No 05: Financial Management In this Online Training, you will be introduced to the practical knowledge and techniques that you need to be a successful project manager. The training provides all the necessary information and skills for Project managers, such as how to build the team, how to lead the team, communication, etc. You will also learn the basics of Project Management, Change Management, Stakeholder Management, Managing Budgets and schedules, etc. With This Project Management for Project Managers Diploma, You Will Learn: Acquire deeper insights into the fundamentals Familiarise yourself with the PMBOK framework & PMI Expose yourself to the dimensions of global project management Understand the difference between product and project Management life cycles Develop a solid understanding of Project Management, HR, conflict & stress management Proficiency in quality, performance, change & many other sorts of management Detailed grasp of business resilience & crisis management Agility in procurement, purchasing & risk management and much more... After completing this course, you can progress towards- Project management institute (pmi) PMI Project Management Professional (PMP) PMI certified associate in project management (capm) Project Management Professional (PMP) Agile Project Management **This offer ends soon** Student Testimonials - What Our Students Say! ''The Level 7 Advanced Diploma in Project Management for Project Managers is a game-changer. It's the most comprehensive and practical course I've ever taken, and it's helped me take my project management skills to the next level. Recommended'' Reviewed by C.Well ''This course covers all aspects of project management, from the fundamentals to the advanced. It is ideal for aspiring and experienced project managers who want to learn the latest techniques and best practices. Thanks, Reed'' Reviewed by Abbie ''I loved the course, and I learnt a lot. It has equipped me with a wealth of knowledge I'll need to hit the ground running as a project manager here in the UK. Also, thank you for your prompt response to my inquiry.'' Reviewed by GRACE ANYEBE So enrol now today to Advance your career! Course Curriculum Module 01: Introduction to Project Management In this module of Project Manager Training, the following topics will be discussed: Project and Project Management Relationships among Portfolios, Programs and Projects Linking Organisational Governance and Project Governance Project Success and Benefits Management Duties and Responsibilities Knowledge, Skills and Abilities Summary Assessment Module 02: Project Life Cycle In this module of Project Manager Training, the following topics will be discussed: Project Life Project Life and Product Life Cycle Completion of Phase Project Design Creating Project Plan How Many Projects Integrating Consecutive Project Triple Constraint Summary Assessment Module 03: Project Scope Management In this module of Project Manager Training, the following topics will be discussed: Key Concepts Plan Scope Management Collect Requirements Define Scope Summary Assessment Module 04: Project Time and Cost Management In this module of Project Manager Training, the following topics will be discussed: Defining the Project Activities The Inputs to Activity Definition Creating Network Diagram Estimating Activity Duration Summary Assessment Module 05: Project Quality Management In this module of Project Manager Training, the following topics will be discussed: Implementing Quality Project Management Determining the Quality Policy Reviewing Summary Assessment Module 06: Effective Planning & Estimating In this module of Project Manager Training, the following topics will be discussed: Introduction to Project Planning Planning Process Summary Assessment Module 07: Human Resource Management In this module of Project Manager Training, the following topics will be discussed: Preparing for Organisational Planning Identifying the Project Interfaces Summary Assessment Module 08: Organising Meetings In this module of Project Manager Training, the following topics will be discussed: Anatomy of a Meeting Types of Corporate Meetings Scheduling Meetings Meeting Agendas Summary Assessment Module 09: Managing Resources (Please, avoid case study) In this module of Project Manager Training, the following topics will be discussed: Resource Management Benefits of Resource Management Summary Assessment Module 10: Change Management In this module of Project Manager Training, the following topics will be discussed: What is Change? Change Cycle The Pace of Change Summary Assessment Module 11: Crisis Management In this module of Project Manager Training, the following topics will be discussed: What is Crisis Management? Crisis Management Team Creating Team Technique Assessment Module 12: Conflict Management In this module of Project Manager Training, the following topics will be discussed: Conflict Benefits of Confrontation Preventing Problems Getting Focused The Three 'F' Assessment Module 13: Stress Management In this module of Project Manager Training, the following topics will be discussed: Understanding Stress Reasons for Stress Less Stress Strategies to Manage Stress Assessment Module 14: Communication Management In this module of Project Manager Training, the following topics will be discussed: Communications Management Processes Communication Planning Input to communication planning Communication technology Summary Assessment Module 15: Procurement Management In this module of Project Manager Training, the following topics will be discussed: Trends and Emerging Practices Plan Procurement Management Inputs Tools and techniques Outputs Outputs Summary Assessment Module 16: Risk Management In this module of Project Manager Training, the following topics will be discussed: Risk Identification Risk Quantification Assessment Module 17: International Project Management In this module of Project Manager Training, the following topics will be discussed: Global Projects Global Projects Knowledge Areas Global Project Leadership Assessment CPD 250 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction of Project Management 17:34 1: Introduction Video Preview 01:02 2: Introduction to Project Management Preview 13:32 3: Quiz 03:00 Module 02: PMBOK and PMI 08:35 4: PMBOK and PMI 07:35 5: Quiz 01:00 Module 03: Global Project Management 25:13 6: Global Project Management 23:13 7: Quiz 02:00 Module 04: Project Management Life Cycle 18:33 8: Project Life Cycle 16:33 9: Quiz 02:00 Module 05: Project Management & Time Management 26:53 10: Time Management 24:53 11: Quiz 02:00 Module 06: Project Management & Quality Management 15:03 12: Quality Management 13:03 13: Quiz 02:00 Module 07: Effective Planning & Scheduling for Project Management 35:19 14: Effective Planning & Scheduling 33:19 15: Quiz 02:00 Module 08: Human Resource Management 16:25 16: Human Resource Management 14:25 17: Quiz 02:00 Module 09: Performance Management 12:55 18: Performance Management 11:55 19: Quiz 01:00 Module 10: Talent Management 11:03 20: Talent Management 10:03 21: Quiz 01:00 Module 11: Organising Meeting and Conferences 18:24 22: Organising Meeting and Conferences 17:24 23: Quiz 01:00 Module 12: Managing Resources 12:52 24: Managing Resources 10:52 25: Quiz 02:00 Module 13: Change Management 16:19 26: Change Management 15:19 27: Quiz 01:00 Module 14: Business Resilience and Crisis Management 10:45 28: Business Resilience and Crisis Management 09:45 29: Quiz 01:00 Module 15: Conflict Management 08:47 30: Conflict Management 07:47 31: Quiz 01:00 Module 16: Stress Management 10:09 32: Stress Management 09:09 33: Quiz 01:00 Module 17: Communication Skills 18:21 34: Communication Skills 16:21 35: Quiz 02:00 Module 18: Procurement & Purchasing Management 13:55 36: Procurement & Purchasing Management 12:55 37: Quiz 01:00 Module 19: Risk Management 14:08 38: Risk Management 12:08 39: Quiz 01:00 40: Final Words 01:00 Assessment (Optional) 03:00 41: Assignment On - Advanced Diploma in Project Management at QLS Level 7 03:00 Order Your Certificate 02:00 42: Order Your CPD Certificate 01:00 43: Order Your QLS Endorsed Certificate 01:00 Recommendations 01:00 44: Take your career to the next level with HF Online! 01:00 Free Course No 01: Agile Project 46:59 45: Module 01: Key Concepts (I) 05:13 46: Module 02: Key Concepts (II) 04:07 47: Module 03: Initiation (I) 04:32 48: Module 04: Initiation (II) 04:17 49: Module 05: Planning (I) 05:02 50: Module 06: Planning (II) 06:39 51: Module 07: Planning Tools 04:47 52: Module 08: Executing the Project 03:57 53: Module 09: Maintaining and Controlling the Project 03:53 54: Module 10: Closing Out 04:32 Free Course No 02: Diploma in Six Sigma & Lean Process 44:46 55: Module 01: Understanding Lean 09:59 56: Module 02: Liker's Toyota Way 07:36 57: Module 03: The TPS House 05:08 58: Module 04: The Five Principles of Lean Business 02:58 59: Module 05: The First Improvement Concept (Value) 02:41 60: Module 06: The Second Improvement Concept (Waste) 02:20 61: Module 07: The Third Improvement Concept (Variation) 02:42 62: Module 08: The Fourth Improvement Concept (Complexity) 02:43 63: Module 09: The Fifth Improvement Concept (Continuous Improvement) 03:29 64: Module 10: The Improvement Toolkit 05:10 Free Course No 03: Strategic Business Management 2:35:05 65: Module 01: Introduction to Strategic Management Business 17:34 66: Module 02: Corporate Governance 14:23 67: Module 03: Industry Analysis 13:47 68: Module 04: Strategy Formulation 19:57 69: Module 05: Strategy Implementation 17:43 70: Module 06: Evaluation and Control 15:21 71: Module 07: Building a Brand 15:05 72: Module 08: Generating Success from the Customer Relationship 14:07 73: Module 09: Social Responsibility and Ethics in Strategic Management 15:41 74: Module 10: Getting Ready for Business Improvement 11:27 Free Course No 04: Financial Management 1:31:32 75: Module 01: Introduction to Financial Management 05:54 76: Module 02: Fundamentals of Budgeting 11:27 77: Module 03: The Balance Sheet 07:50 78: Module 04: The Income Statement 05:48 79: Module 05: The Cash Flow Statement 07:46 80: Module 06: Statement of Stockholders' Equity 05:48 81: Module 07: Analysing and Interpreting Financial Statements 22:11 82: Module 08: Inter-Relationship Between all the Financial Statements 07:59 83: Module 09: International Aspects of Financial Management 16:49 Who is this course for? This Project Manager Training course is ideally suited to any individual working in a standard. Particularly, this course is perfect for: New members of the project team Level 7 Diploma Project Management Level 6 Certificate in Project Management Project finance Project Management Insititute (PMI) NB: Please note that this Project Management course does not provide any professional qualifications. To get professional qualifications, please check: Project Management Insititute (PMI) Courses PMI Project Management Professional Courses PMI Certified Associate in Project Management Courses APM Project Management Qualification (PMQ) Level 7 Diploma - Project Management pmi project management professional Requirements Project Manager Training Our Project Management for Project Managers is open for everybody Career path Project Manager Training Project Coordinator Project Manager Senior Project Manager Project Director Program Manager Portfolio Manager Chief Project Officer (CPO) Project Assistant Project co-ordinator Project management support Project Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Method of Assessment MCQ Based Passing Marks 60% Instant Assessment and Feedback Assessment Process You must complete the assignment questions given at the end of the and score a minimum of 60% to pass the exam and achieve the Quality Licence Scheme endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing theexam, you will be able to request a certificate with additional cost that the Quality Licence Scheme has endorsed. Student ID Digital certificate - Included Get a Free Student ID card! (£10 postal charge will be applicable for international delivery) CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Upon finishing the course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: Free (Shipping Fee Excluded) 29 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) Advanced Diploma at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery

The Heartfulness Diploma Course is a comprehensive program designed to deepen one’s understanding and practice of Heartfulness living. This course is open to anyone interested in cultivating inner peace, balance, and well-being through Heartfelt connection.

BSL and British Sign Language: BSL and British Sign Language Course Online Do you want to know more about the (BSL) British Sign Language Course? Our (BSL) British Sign Language Course is designed with all the latest information on BSL and its legal and medical intelligence. Our (BSL) British Sign Language Course have various modules to give a detailed introduction to BSL. this (BSL) British Sign Language Course describes fingerspelling, basic vocabulary and phrases. Also, the (BSL) British Sign Language Course explains the numbers, family and relationships. This (BSL) British Sign Language Course also have details on colours, animals, and food. Advanced vocabulary, grammar and syntax are part of the (BSL) British Sign Language Course. You will clearly know how to improve conversational skills, deaf culture, storytelling and narration from the (BSL) British Sign Language Course. Moreover, poetry, literature, regional variations and interpreting are modules of this (BSL) British Sign Language Course lesson. Enrol our (BSL) British Sign Language Course to communicate with people with sign language. Learning Outcome of (BSL) British Sign Language Course After completing the (BSL) British Sign Language Course, learners will know about the: Introduction to BSL, fingerspelling, basic vocabulary and phrases. The (BSL) British Sign Language Course explains numbers, family and relationships. Colours, animals, and food are part of this (BSL) British Sign Language Course. Advanced vocabulary, grammar, syntax and conversational skills are explained in the (BSL) British Sign Language Course. This (BSL) British Sign Language Course includes deaf culture, storytelling and narration. Poetry, literature and regional variations are elaborated in the (BSL) British Sign Language Course. You will learn to do interpreting with this (BSL) British Sign Language Course. Legal and medical sign language ideas will be more strong with this (BSL) British Sign Language Course. Main Course: (BSL) British Sign Language Course Free Courses are including with this BSL and British Sign Language Course BSL and British Sign Language Course, We Offer a free Autism Training Course BSL and British Sign Language Course, We Offer a free Early Years Foundation Stage (EYFS) Training Course BSL and British Sign Language Course, We Offer a free Speech & Language TherapyCourse Special Offers of this BSL and British Sign Language: BSL and British Sign Language Course This BSL and British Sign Language Course includes a FREE PDF Certificate. Lifetime access to this BSL and British Sign Language Course Instant access to this BSL and British Sign Language Course Get FREE Tutor Support to this BSL and British Sign Language Course BSL and British Sign Language: BSL and British Sign Language Course Online A comprehensive introduction to BSL is given in multiple lessons of our BSL and British Sign Language Course. This British Sign Language (BSL) course teaches the basics of fingerspelling and basic vocabulary and phrases. Numbers, families, and connections are all explained in the British Sign Language Course (BSL). This BSL and British Sign Language Course also includes information on foods, animals, and colors. The British Sign Language (BSL) course covers advanced syntax, grammar, and vocabulary. You will gain a comprehensive understanding of how to improve your conversational skills, deaf culture, storytelling, and narrative through the (BSL) British Sign Language Course. In addition, this lesson from the British Sign Language Course (BSL) covers literature, poetry, regional variations, and interpretation. Who is this course for? BSL and British Sign Language: BSL and British Sign Language Course Online This (BSL) British Sign Language Course is perfectly suited for individuals who have an interest in the world of sign language. Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following options: Level 1 Award in British Sign Language (RQF) Requirements BSL and British Sign Language: BSL and British Sign Language Course Online To enrol in this BSL and British Sign Language Course, students must fulfil the following requirements. To join in our BSL and British Sign Language Course, you must have a strong command of the English language. To successfully complete our BSL and British Sign Language Course, you must be vivacious and self driven. To complete our BSL and British Sign Language Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this BSL and British Sign Language Course. Career path BSL and British Sign Language: BSL and British Sign Language Course Online This (BSL) British Sign Language Course will enable you to explore career options such as SEN Teacher BSL Instructor BSL Interpreter Teaching Assistant Social Worker

Level 5 Associate Diploma in People Management: Level 5 Associate Diploma in People Management Would you like to bring a big change to your company's performance with your Level 5 Associate Diploma in People Management skills? We have a Level 5 Associate Diploma in People Management course to boost your expertise. This level 5 associate diploma in Level 5 Associate Diploma in People Management course covers organisational performance, culture in action, professional attitudes, and appreciating people. Additionally, this level 5 associate diploma in Level 5 Associate Diploma in People Management course teaches students how to perform evidence-based medicine. Furthermore, how to maintain work relationships, workforce planning, and talent management techniques are covered throughout this level 5 associate diploma in Level 5 Associate Diploma in People Management course. Moreover, this level 5 associate diploma in Level 5 Associate Diploma in People Management course will help you recognise your performance, contributions, and the growth of leadership and management. Learning outcomes of Level 5 Associate Diploma in People Management course This Level 5 Associate Diploma in People Management course will explain: Performance of organisations and culture in action. This Level 5 Associate Diploma in People Management course teaches how to practice based on evidence. Professional behaviours and valuing people are also thoughts in our Level 5 Associate Diploma in People Management course. Moreover, this Level 5 Associate Diploma in People Management course explains the management of employment relationships. How to do workforce planning and talent management is described in our Level 5 Associate Diploma in People Management course. Throughout our Level 5 Associate Diploma in People Management course, you will receive acknowledgement of contribution and performance. Overall, this Level 5 Associate Diploma in People Management course is helpful to the development of leadership and management. Special Offers Of this Level 5 Associate Diploma in People Management course This Level 5 Associate Diploma in People Management course includes a FREE PDF Certificate. Lifetime access to this Level 5 Associate Diploma in People Management course Instant access to this Level 5 Associate Diploma in People Management course Get FREE Tutor Support from Monday to Friday in this Level 5 Associate Diploma in People Management course. [ Note: Free Digital certificate as soon as completing the Level 5 Associate Diploma in People Management course] Level 5 Associate Diploma in People Management Our Level 5 Associate Diploma in People Management course offers a deep dive into organizational performance and culture in action. This Level 5 Associate Diploma in People Management course also emphasizes professional attitudes and the value of appreciating people in the workplace. Additionally, our Level 5 Associate Diploma in People Management program equips students with the skills to apply evidence-based practices effectively. By enrolling in this Level 5 Associate Diploma in People Management course, you'll gain the knowledge and tools needed to drive success in any organization. Enhance your expertise in Level 5 Associate Diploma in People Management and take your career to the next level. Who is this course for? Level 5 Associate Diploma in People Management If you're looking to advance in an exciting and encouraging atmosphere in your HR profession, this level 5 associate diploma in Level 5 Associate Diploma in People Management course is for you. Special Note: Our Level 5 Associate Diploma in People Management Course is Knowledge-based not a regulated course. To get Qualified, you may choose the following options: CIPD CIPD-Intermediate CIPD-Advanced CIPD-hr-practice CIPD Level 3 Foundation Certificate in People Practice CIPD Level 5 Associate Diploma in People Management CIPD Level 5 Associate Diploma in Organisational Learning and Development CIPD Level 7 Advanced Diploma in Strategic Learning and Development Level-3-CIPD Requirements Level 5 Associate Diploma in People Management To enrol in this Level 5 Associate Diploma in People Management Course Course, students must fulfil the following requirements. To join in our Level 5 Associate Diploma in People Management Course, you must have a strong command of the English language. To successfully complete our Level 5 Associate Diploma in People Management Course, you must be vivacious and self driven. To complete our Level 5 Associate Diploma in People Management Course, you must have a basic understanding of computers. Career path Level 5 Associate Diploma in People Management Taking this Level 5 Associate Diploma in People Management course will help you land a position as an: HR manager HR director HR business partner Head of HR

Some people are born as leaders; others have leadership thrust upon them. Either way in order for you to be a business leader, you definitely need to outshine the competition. Now you can do just that with the help of this Business Leadership and Management Skills Diploma course. This course will help you learn about the role of a manager and how it is different compared to others. You will also learn about Peter Senge's learning disciplines, Kouzes and Posner's five leadership practices, develop core skills - communication and delegation - and more. So if you want to take charge, you can do so with this course. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Business Leadership and Management Skills Diploma has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Business Leadership and Management Skills Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £20,000. The sky really is the limit. Course Curriculum Module-1 About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Understanding Leadership 00:30:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 The Four Room Apartment 00:15:00 Time Management Tips and Tricks 00:30:00 Managers vs. Leaders 00:15:00 Types of Thinking 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Module-2 What's Your Type? How About Mine? 00:45:00 Understanding Leadership 00:45:00 Manage Your Time and Your Energy 00:45:00 Employee Development Models 00:30:00 Dealing with Conflict and Difficult Issues 00:15:00 What Successful Leaders Do 00:15:00 Module-3 What's In A Word? 00:15:00 Fundamental Elements 00:15:00 The Four-I Model of Organizational Conversation 00:45:00 The Conversational Leadership Framework 01:00:00 World Cafe 00:15:00 Module-4 What is Self-Leadership? 00:15:00 Knowing Who You Are 00:45:00 Knowing What You Do 00:30:00 Motivation for Optimists 00:30:00 Using What You Know 00:30:00 Module-5 Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Mock Exam Mock Exam- Business Leadership and Management Skills Diploma 00:20:00 Final Exam Final Exam- Business Leadership and Management Skills Diploma 00:20:00

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Learning Outcomes  Get introduced to the essentials of collaborative negotiation Learn about the 7 steps of successful negotiation in detail Know how to use these 7 steps in your home Develop the skills to negotiate with different personality types Identify the practices you should avoid while negotiating Who is this Course for? Anyone who wants to improve their negotiation skills can join the course. The Negotiation Skills Certificate course will equip the learners with excellent negotiation techniques and help them close lucrative deals. Entry Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate  After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career Path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields  Sales Executives Customer Service Executives Project Managers Estate Agent Contract Specialist Course Curriculum Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 01:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement= 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

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