2816 Relationships courses in Addlestone delivered On Demand

Level 3 Award in Education and Training - AET/PTLLS Course **WINTER SALE OFFER----WINTER SALE OFFER** Latest Updated (21 February 2024) Live Zoom Microteaching Session with Tutor Are you bored of searching the internet for a AET/PTLLS - Level 3 Award in Education and Training - AET course? Can't manage to discover a proper course that meets all of your requirements? Don't worry, you've just discovered the solution. Take a moment to browse through this comprehensive course that includes everything you need to succeed. The AET/PTLLS - Level 3 Award in Education and Training - AET Course is intended for individuals who want to work in education, most likely as early age instructors and trainers in a variety of contexts. This is the first step in becoming an entry-level teacher in the United Kingdom. Furthermore, the AET/PTLLS - Level 3 Award in Education and Training - AET Course is accredited by TQUK, one of the leading awarding organisations in the UK! AET/PTLLS - Level 3 Award in Education and Training - AET Course is the mandatory minimum qualification if you want to be a teacher or trainer in your chosen field in the UK. If you are thinking about getting into teaching, this AET/PTLLS - Level 3 Award in Education and Training - AET Course, is a great way to start. As a teacher, you can play a significant role in society and positively impact your students' lives. Currently, there is a huge demand for teaching jobs across the globe, and you know how satisfying it could be! So, if you aspire to be a changemaker, this is the ultimate course we can offer you. This AET/PTLLS - Level 3 Award in Education and Training - AET course is designed so that both freshers and those working in an educational setting can get the benefit. Further, through this course, the current teachers can achieve formal recognition of their skills. Awarding Body The AET/PTLLS - Level 3 Award in Education and Training - AET Course is accredited by TQUK. A certificate from this renowned awarding body will bring you out as a highly marketable candidate within the desired industry. There is Something More for You with This AET/PTLLS - Level 3 Award in Education and Training - AET Course. Although we understand, many of you only come to search for PTLLS or AET courses but still here is a small gift for learners. As a course provider, we highly value our learners' needs. That is why we are giving you some relevant courses with AET/PTLLS - Level 3 Award in Education and Training - AET Course. Because these extra teaching and training courses will benefit you. With these courses, you can further enrich your knowledge and employability skills. Here are those - Learning Outcomes of the AET/PTLLS - Level 3 Award in Education and Training - AET Course By the end of this course, you will be able to: AET/PTLLS: Identify and perform the roles of a teacher. AET/PTLLS: Explain and apply the teaching and learning approaches. AET/PTLLS: Plan a training session for your learners of different backgrounds. AET/PTLLS: Describe the teachers' attributes and expectations. AET/PTLLS: Prepare inclusive lessons and training sessions for your students. AET/PTLLS: Analyse the role, responsibilities and relationships in education and training. AET/PTLLS: Prepare and administer necessary assessments for your students. This PTLLS - Level 3 Award in Education and Training - AET Course will be the perfect choice for any individual to kickstart a new career. Anyone who wants to pursue a career in education will find it gratifying and enjoyable. It is a good occupation since you will not only satisfy your own growth. Also it will assist many learners in achieving theirs. It is also a high-demand business, with many schools and universities looking for qualified instructors. It is a job in which you will not only teach but also learn. The PTLLS - Level 3 Award in Education and Training - AET Course is a nationally recognised award for anybody who is presently teaching or training. Moreover, it will help those who desire to enter the field and get the necessary qualifications to work as a teacher or trainer. Special Note: Please be informed that apart from the initial fee, you have to pay GBP 169 when submitting assignments. Level 3 Award in Education and Training - AET/PTLLS Course The AET/PTLLS - Level 3 Award in Education and Training - AET course fulfils - AET/PTLLS: Industry requirements and will help you get a full grasp of a teacher and trainer's duties and responsibilities, AET/PTLLS: The boundaries imposed with regard to teaching, and how to present motivating class sessions to encourage students. By learning this AET/PTLLS - Level 3 Award in Education and Training - AET course you will learn about the role, responsibilities, and duties of a teacher. Besides, you will be able to identify the significance of your existence in your students' lives. Also, You will know how you can bring effective change to them with your influence through this AET/PTLLS - Level 3 Award in Education and Training - AET Course. Further, inclusive teaching and learning is a very important concept in an educational setting. That is why we have included this AET/PTLLS - Level 3 Award in Education and Training - AET Course in our course so that you can learn. Besides, you will get an in-depth idea about how to perform an assessment. Course Curriculum *** AET/PTLLS - Level 3 Award in Education and Training - AET Course *** Module 01: Understanding Roles, Responsibilities and Relationships in Education and Training Understand the Teaching Role and Responsibilities in Education and Training Understand Ways to Maintain a Safe and Supportive Learning Environment Understand the Relationships between Teachers and Other Professionals in Education and Training Module 02: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Understand Inclusive Teaching and Learning Approaches in Education and Training Understand Ways to Create an Inclusive Teaching and Learning Environment Be Able to Plan Inclusive Teaching and Learning Be Able to Deliver Inclusive Teaching and Learning Be Able to Evaluate the Delivery of Inclusive Teaching and Learning Module 03: Understanding Assessment Understand Types and Methods of Assessment Used in Education and Training Understand How to Involve Learners and Others in the Assessment Process Understand the Role and Use of Constructive Feedback in the Assessment Process Understand Requirements for Keeping Records of Assessment in Education and Training ---------------------- AET/PTLLS - Level 3 Award in Education and Training - AET Course Qualification at a Glance Total Qualification Time (TQT) - 120 Hours Guided Learning Hours (GLH) - 48 Hours Credit Value - 12 Minimum Age - 19 Purpose of the AET/PTLLS - Level 3 Award in Education and Training - AET Course Qualification This AET/PTLLS - Level 3 Award in Education and Training - AET Course qualification is designed to prepare learners for employment and support them to progress to a teaching role within the workplace. It has been developed for those intending to work in the post-16 education and training sector. What Skills You Will Gain from this AET/PTLLS - Level 3 Award in Education and Training - AET Course You will gain the following marketable qualities through the Level 3 Award in Education and Training course. Different hiring managers are looking for these below-mentioned qualities. AET/PTLLS: Become an expert in education and training. AET/PTLLS: Learn about the teacher's role. AET/PTLLS: Master the learning and teaching approaches. AET/PTLLS: Increase your session planning skills. AET/PTLLS: Gain knowledge in teacher expectations & attributions. AET/PTLLS: Understand how to deliver inclusive sessions which engage and motivate learners. AET/PTLLS: Explain roles, responsibilities, and relationships in education and training. AET/PTLLS: Identify how to create assessments in education and training. AET/PTLLS - Level 3 Award in Education and Training - AET Course Assessment Method In order to be eligible for the certification, you need to complete the following assessments. Three written assignments One microteaching session - 60 Minutes (Which can be submitted as a recorded video) Please note that you will be given precise instruction in the course material about writing the assignments and performing the micro-teach session. Moreover, if you face any difficulty, your tutor will be there to support you. You must submit all assignments via the online portal with full tutor support. Certification As soon as you submit your assignments and micro-teaching video, your tutor will assess those. Based on the assessor's evaluation, you will be graded either achieved/not achieved yet. If you are in the achieved category, you will receive an accredited certificate from the renowned awarding body TQUK. Who is this course for? Level 3 Award in Education and Training - AET/PTLLS Course Wherever you work, this AET/PTLLS - Level 3 Award in Education and Training - AET course is a must for you if you want to become a trainer. Besides, this course is also appropriate for the following. Teacher & Trainer Consultant Job Hunters & School Leavers College or University Students & Graduates Tutors & Instructors Headmasters Education Consultants Education Providers Office Clerk & Administration Assistant Educational Psychologist Lecturer or Classroom Assistant Progression If you achieve this AET/PTLLS - Level 3 Award in Education and Training - AET Course qualification, you could progress to: AET/PTLLS: Level 3 Award in Assessing Vocationally Related Achievement AET/PTLLS: Level 3 Certificate in Assessing Vocational Achievement AET/PTLLS: Level 3 Award in Assessing Competence in the Work Environment AET/PTLLS: Level 4 Certificate in Education and Training AET/PTLLS: Level 4 Certificate for the Advanced Practitioner in Schools and Colleges AET/PTLLS: Level 4 Award for Technology Enabled Educators AET/PTLLS: Level 5 Diploma in Education and Training Requirements AET/PTLLS Course There are no fixed entry requirements for attending the AET/PTLLS - Level 3 Award in Education and Training - AET Course. However, you must be 19 years old or over upon certification. An interest in teaching adults and E-learning will be beneficial. Moreover, you must have basic ICT and time management skills. It will help you complete online written assignments. Since this is a Level 3 course, you must be ready to read through various texts, cross-reference, research theories or principles or practises of effective teaching. Finally, you need to demonstrate practical teaching skills via assessment work. Career path Level 3 Award in Education and Training - AET/PTLLS Course You can choose from a variety of professions either in teaching or training upon completion of the AET/PTLLS - Level 3 Award in Education and Training - AETcourse. These include - Primary School Teacher Secondary School Teacher Further Education Teacher Private Tutor Freelance Trainer Trainer at Your Workplace

Learn how to organise your life, home and workspace, with tips and strategies from the experts. The Get Organized course will show you how to go from disorganised to organised in no time, introducing professional decluttering techniques that will maximise your productivity and free up your space. Our specialised training will also teach you how to clear your mind for happiness and organise your personal relationships, to simplify your life. This course is ideal for anyone looking for effective methods for organising their home office, wardrobe, and home, as well as anyone looking to declutter their brain for maximum productivity. Through powerful lifestyle changes and mindful training, you will discover the secret to successful organisation. Enrol today and start your clutter-free lifestyle! This best selling Get Organized has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Get Organized is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Get Organized is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Get Organized is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Get Organized, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Get Organized will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Get Organized to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Classroom Behaviour Management Course - Level 3 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Classroom Behaviour Management Course - Level 3 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Classroom Behaviour Management Course - Level 3 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Classroom Behaviour Management Course - Level 3 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Classroom Behaviour Management Course - Level 3? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Classroom Behaviour Management Course - Level 3 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Classroom Behaviour Management Course - Level 3 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Classroom Behaviour Management Course - Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Classroom Behaviour Management Course - Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Classroom Behaviour Management Course - Level 3 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Understanding Behaviour & Relationships as a TA Module 01: Understanding Behaviour & Relationships as a TA 00:21:00 Module 02: Experienced TAs Maintain Strong Communications with the Students Module 02: Experienced TAs Maintain Strong Communications with the Students 00:16:00 Module 03 : Communication and Interaction Module 03 : Communication and Interaction 00:16:00 Module 04 : Cognition and Learning Module 04 : Cognition and Learning 00:20:00 Module 05 : Social, Emotional and Mental Health Difficulties Module 05 : Social, Emotional and Mental Health Difficulties 00:11:00 Module 06: Children Having Special Education Needs or Disabilities Module 06: Children Having Special Education Needs or Disabilities 00:19:00 Module 07 : SEN Support Module 07 : SEN Support 00:12:00 Module 08 : High Quality Teaching for Pupils with SEN Module 08 : High Quality Teaching for Pupils with SEN 00:09:00 Module 09: Providing the Best Learning Environment Module 09: Providing the Best Learning Environment 00:20:00 Mock Exam Mock Exam - Classroom Behaviour Management Course - Level 3 00:20:00 Final Exam Final Exam - Classroom Behaviour Management Course - Level 3 00:20:00

This course aims to provide a comprehensive understanding of how consumer behavior can influence customer experience and strategies for enhancing and building customer experience in B2B contexts, including customer segmentation, targeting, and positioning, as well as measuring customer experience gap and defining customer expectations. After the successful completion of the course, you will be able to learn about the following, How to build customer experience and how consumer behaviour can influence this experience. Strategies to influence and enhance customer experience. Enhancing customer experience in B to B context. Strategies to built customer relationship. Building customer experience with segmentation, targeting and positioning. Measuring customer experience gap. Defining customer expectations.   This course aims to provide strategies and techniques for building and enhancing customer experience, while understanding the influence of consumer behavior on this experience, as well as the importance of customer relationship management in B2B contexts, and the role of segmentation, targeting, and positioning in building customer experience. The course also covers techniques for measuring and defining customer expectations, and strategies for closing the customer experience gap. This course aims to provide a comprehensive understanding of how to build and enhance customer experience, including the role of consumer behavior, and strategies to build and maintain customer relationships. Additionally, the course covers the importance of segmentation, targeting, and positioning in creating a positive customer experience and ways to measure and meet customer expectations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Self-paced pre-recorded learning content on this topic. Managing Customer Experience Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Happiness Coordinator Client Care Specialist Experience Enhancement Agent Satisfaction Strategist Service Excellence Ambassador Feedback Facilitator Interaction Improvement Manager Client Delight Director Customer Journey Navigator Support Satisfaction Supervisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Register on the Diploma in Occupational Therapy today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Diploma in Occupational Therapy is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Diploma in Occupational Therapy Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Diploma in Occupational Therapy, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Occupational Therapy Introduction to Occupational Therapy 00:19:00 Module 02: Using Anatomy and Physiology for Therapy Using Anatomy and Physiology for Therapy 00:20:00 Module 03: Understanding Occupations Understanding Occupations 00:21:00 Module 04: Therapy for Children Therapy for Children 00:22:00 Module 05: Occupational Therapy for All Ages Occupational Therapy for All Ages 00:18:00 Module 06: Intervention and Education for Older Service Users Intervention and Education for Older Service Users 00:18:00 Module 07: Occupational Therapy for Complex Needs Occupational Therapy for Complex Needs 00:17:00 Module 08: Bonds and Relationships in Therapy Bonds and Relationships in Therapy 00:23:00 Module 09: Common Occupational Therapy Techniques Common Occupational Therapy Techniques 00:20:00 Module 10: Employment Structure and Daily Routines Employment Structure and Daily Routines 00:19:00 Module 11: Roles and Responsibilities of a Therapist Roles and Responsibilities of a Therapist 00:24:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Motivating, Performance Managing and Maintaining Team Culture in a Remote Team today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Motivating, Performance Managing and Maintaining Team Culture in a Remote Team is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Motivating, Performance Managing and Maintaining Team Culture in a Remote Team, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Motivating Remote Team Members Motivating Remote Team Members 00:38:00 Module 02: Tactics of Influence and Persuasion Tactics of Influence and Persuasion 00:34:00 Module 03: Nurturing Team Connections and Resolving Conflicts Nurturing Team Connections and Resolving Conflicts 00:38:00 Module 04: Establishing Compelling Performance Goals Establishing Compelling Performance Goals 00:32:00 Module 05: Building Effective Relationships Building Effective Relationships 00:31:00 Module 06: Virtual Team Building Games and Activities Virtual Team Building Games and Activities 00:35:00 Module 07: Developing Team Culture Developing Team Culture 00:34:00 Module 08: Effective Communication Effective Communication 00:37:00 Module 09: Strengthening Team Cooperation Strengthening Team Cooperation 00:35:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Boost your call centre career with our Mastering Call Centre Essentials: A Comprehensive Online Training course. This course will equip you with the essential skills to excel in the dynamic world of call centres.   The course is designed to master the art of agent and customer relationships, manage difficult clients seamlessly, and develop vital communication skills. Learn the etiquette of telephonic interactions and stay ahead of the curve by understanding the latest call centre technologies and trends. Transform yourself into a call centre expert with this in-depth, online training.   Suitable for both beginners and experienced professionals, this Mastering Call Centre Essentials course bridges the gap between conventional training and practical application. Invest in your professional growth, enhance your customer service skills, and exceed industry benchmarks with the course. Enrol now and stand out in the call centre industry! Learning Outcomes: Upon completion of the Mastering Call Centre Essentials course, you will be able to: Understand the essentials of call centre operations. Develop key traits of an effective call centre agent. Enhance skills to foster agent and customer relationships. Learn and apply effective telephone etiquette. Master communication and negotiation techniques. Learn strategies for managing difficult clients efficiently. Stay updated on call centre metrics, technology, and trends. Why buy this Mastering Call Centre Essentials course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home Who is this Course for: This Mastering Call Centre Essentials course is ideal for: Aspiring call centre agents seeking foundational knowledge. Experienced agents aiming to boost their skill set. Team leaders looking to improve team performance. Managers desiring a refresher on call centre operations. Any professional aiming to improve customer service skills. Certification After studying the course materials of the Mastering Call Centre Essentials: A Comprehensive Online Training course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Mastering Call Centre Essentials: A Comprehensive Online Training course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path: Our Mastering Call Centre Essentials course will prepare you for a range of careers, including: Call Centre Agent: £18,000 - £24,000 annually. Customer Service Representative: £20,000 - £28,000 annually. Team Leader: £25,000 - £35,000 annually. Call Centre Manager: £35,000 - £45,000 annually. Operations Manager: £40,000 - £60,000 annually. Director of Customer Service: £70,000 - £100,000+ annually. Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00

Enthralled by the remnants of the classical era? Passionate about theatre and art or captivated by epic movies and historic battles? Our A-Level Classical Civilisation course offers you an enlightening exploration of the ancient world, studying a diverse blend of classical literature, visual artefacts, and culture. Embark on an in-depth journey into Ancient Greece with this course, engaging with timeless classics like Homer's Odyssey and Virgil's Aeneid. The A-Level Classical Civilisation course unveils insights into vital concepts that shape both ancient and modern societies, from the concept of love to the principles of democracy. Understand the social and historical context linking classical thoughts to the contemporary world. This course is designed to sharpen your evaluative and analytical skills, enabling you to effectively engage with a wide range of source materials. These skills are valuable across numerous higher-level degrees and professional paths. A-levels are revered as the educational benchmark in the UK, acknowledged by universities and employers as a testament to substantial accomplishment. Our home study course aligns with the new OCR A-Level Classical Civilisation syllabus, specifically tailored for online, self-paced learning. With unlimited tutor support, a clear induction, and structured assignments, we guide you to develop the knowledge and skills needed for exam success. If you opt to take your final A-Level examinations in the UK, we guarantee access to one of our exam centres. Perks of this course include: - A freshly designed course, following the latest specification with compelling and interactive content - Fast track option available for 2022 exams - Complimentary e-textbooks to assist your learning - Access to a network of partnered exam centres (guaranteed exam venue) - Limitless tutor support for study planning and throughout the course - Exam pass guarantee (We provide support for your next exam if you don't pass on your first attempt) An A-Level in Classical Civilisation equips you with an intricate understanding of the classical world, derived from studying a variety of ancient literature, thoughts, and culture.  About the awarding body Awarding body: OCR Our course code: X921 Qualification code: H408 OCR is a premier UK awarding body, creating qualifications that inspire learners of all ages and abilities. Its broad spectrum of general and vocational qualifications equips learners with the knowledge and skills necessary for their future, supporting them in reaching their full potential. The qualifications are developed in close collaboration with educators, industry professionals, and government to meet the requirements set by the Office of Qualifications and Examinations Regulation (Ofqual). ⏱ Study Hours: Allocate between 250 and 300 hours for study, plus additional time for completing assignments. 👩‍🏫 Study Method: We utilise our dynamic online learning platform for course delivery. Don't fret; you can print the learning materials if you prefer. The learning resources include videos, quizzes, and interactive activities. 📆 Course Duration: The course runs for up to 24 months from the enrolment date. You'll receive login details to our MyOxbridge portal, where you can access your learning materials. 📝 Assignments Commence your learning journey for Summer 2023 exams.  This course demands the completion of three comprehensive A-Level examinations: 📚 Paper 1: Lasting 2 hours and 20 minutes, contributing to 40% of A-Level, with a total of 100 marks. 📚 Paper 2 & 3: Each lasting 1 hour and 45 minutes, contributing to 30% of A-Level each, with 75 marks up for grabs per paper. These examinations comprise a combination of concise and detailed responses and extended answers. We assure a secure exam place in our nationwide centres. Locate your nearest centre today. We proudly offer an exam pass guarantee. Should you not succeed at first attempt, we pledge our complimentary support for your subsequent attempts. 📝  Assignments During your course journey, you'll be tasked with completing several assignments. These won't count towards your final grade but provide an avenue for tutor feedback and grading, assisting you in tracking your progress. This will be crucial for generating predicted grades if necessary. 👩‍🎓 Course Outcomes Upon successful accomplishment of this home-based learning course, you'll earn an A-Level in Classical Civilisation, conferred by OCR. This qualification is on par with that issued by any other educational institution, be it school, college, or university. We've selected this syllabus as we believe it's best suited to online learning and offers the highest possibility of success. ℹ️ Additional Information Course Difficulty - Level 3 Prerequisites - A strong recommendation for candidates to have pursued English Literature to GCSE or equivalent level prior to embarking on this course. UCAS Points - 56 Course Content ⚔️ The world of the hero  Starting off, you'll delve into the depths of Homer’s Odyssey, nurturing a mature understanding of this magnum opus and the spiritual, cultural, and societal norms that it represents. You'll explore the essence of a hero in the Greek realm, scrutinising literary mechanisms and structure that frame the plot, including speech utilisation, portrayal of war, mortality, fate, and relationships. 🎭 Culture and the arts  In this module, you'll examine the visual and material culture of the Greek Theatre, underlining the drama's impact on the classical world and its enduring influence on contemporary culture. 🌍 Beliefs and ideas In the concluding unit, you'll investigate the religious facets of ancient Greek society, focusing on the Olympian deities, the relationship between gods and mortals, and Homer and Hesiod's importance in shaping Greek religious perceptions. Subsequently, you'll explore mystery cults and their emphasis on initiation, personal choice, and individual participation. Lastly, you'll discern the interplay between religion and society, politics and religion, alongside the Panathenia and its relevance to Athens.

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