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339 Relationship Building courses

Family Crisis Management Support Diploma

4.7(160)

By Janets

The Family Crisis Management Support Diploma is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Family Crisis Management Support Diploma consists of several modules that take around 12 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Family Crisis Management Support Diploma doesn't entitle you to practise as a professional in this specific field. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Module 1 - The role of family support worker The functions, work environment, and daily activities of a family support worker 00:15:00 The key responsibilities of a family support worker and different specialisations 00:15:00 The key qualities of a family support worker and what a family support worker should expect 00:15:00 Duties as a family support worker 00:15:00 Professional development, career prospects, and anticipated salary as a family support worker 00:05:00 A day in the life of a family support worker 00:15:00 Pros and cons of being a family support worker 00:05:00 Work-life balance as a family support worker 00:15:00 Top tips for family support workers 00:05:00 Module 2 - Legislation, policy, and guidance Introduction to legislation, policy, and guidance 00:05:00 Overview of legislation - England 00:15:00 The Children and Families Act 2014 00:30:00 Policy and guidance - England 00:15:00 Overview of legislation - Scotland 00:05:00 Policy and guidance - Scotland 00:15:00 Overview of legislation - Northern Ireland 00:05:00 Policy and guidance - Northern Ireland 00:05:00 Overview of legislation - Wales 00:05:00 Policy and guidance - Wales 00:05:00 Module 3 - The family issues and solving them Parental mental health - how to help children living with parents with mental health problems 00:15:00 Parental mental health - assessing the risk of mental health problems 00:05:00 Parental mental health - intervention and support for children and families 00:15:00 Parental substance misuse - how to help children living with parents who misuse alcohol and drugs 00:05:00 Parental substance misuse - assessing the risk of parental alcohol and drug misuse 00:05:00 Parental substance misuse - intervention and support for children and families 00:05:00 Domestic abuse - what is domestic abuse? 00:05:00 Separation, divorce, and parental responsibility 00:05:00 Separation, divorce, and contact 00:05:00 General advice on talking about difficult topics 00:15:00 Books to help talking about difficult topics 00:15:00 Module 4 - Safeguarding - assessing need and providing help Introduction to safeguarding - a child-centred, coordinated approach 00:30:00 Early help 00:30:00 Access, referral, and information sharing 00:30:00 Disabled children, carers, youth establishments, and contextual safeguarding 00:15:00 Assessment purpose, protocols, principles, and parameters 00:15:00 Analysis, outcomes, and timeliness 00:30:00 Processes for managing individual Part 1 00:30:00 Processes for managing individual Part 2 00:15:00 Processes for managing individual Part 3 00:15:00 Module 5 - Building relationships Types of family and what makes healthy families 00:15:00 Why relationships are key to good social work 00:30:00 The importance of relationships in social work to relationships in social work 00:30:00 The personal qualities required for relationship building 00:15:00 Working on empathy to build relationships 00:15:00 The professional attributes required for relationship building 00:15:00 Self-knowledge and professional use of self in relationship building 00:15:00 Taking an individualised approach, involving the parents, what parents want from the relationship, sharing information, and building trust 00:30:00 Challenges in relationship building 00:15:00 The difference between getting the relationship right and getting it wrong 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Family Crisis Management Support Diploma
Delivered Online On Demand12 hours 5 minutes
£25

Psychology and Child Intellectual Development Training

4.5(3)

By Studyhub UK

Delve into the intricate world of developing minds with our 'Psychology and Child Intellectual Development Training' course. This educational journey commences with an enlightening introduction to child psychology, offering a window into the nuanced world of young minds. You'll navigate through the complexities of forming attachments and the critical role these early bonds play in a child's growth. The course thoughtfully addresses the effects of separation and loss, providing insights into their profound impact on childhood attachment. Progressing through the modules, you'll gain an in-depth understanding of the diverse elements shaping a child's development. This includes an exploration into cognitive growth, charting how children perceive and process their surroundings. The course also delves into the realms of social and emotional maturation, examining the evolution of personality and intellect in young individuals. Additionally, you'll study the various stages of language acquisition and the significance of moral development in shaping ethical understanding. This course also highlights the importance of play, imagination, and creativity in fostering a well-rounded developmental process. Learning Outcomes Understand the foundational concepts of child psychology and its significance in developmental stages. Analyze the impact of attachment and relationship building in early childhood. Evaluate the effects of separation and loss on a child's emotional well-being. Study the key factors that influence cognitive and emotional development in children. Explore the stages of language, moral, and creative development in childhood. Why choose this Psychology and Child Intellectual Development Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Psychology and Child Intellectual Development Training for? Educators seeking to enhance their understanding of child psychology. Parents and guardians interested in the intellectual and emotional development of children. Childcare professionals aiming to deepen their knowledge of childhood development stages. Students and researchers in psychology, focusing on child development. Health and social care professionals working with children and adolescents. Career path Child Psychologist: £30,000 - £60,000 Early Years Teacher: £22,000 - £35,000 Child Development Researcher: £25,000 - £45,000 Pediatric Counsellor: £24,000 - £40,000 Family Support Worker: £20,000 - £30,000 Youth Worker: £18,000 - £28,000 Prerequisites This Psychology and Child Intellectual Development Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Psychology and Child Intellectual Development Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Child Psychology Introduction to Child Psychology 00:28:00 Module 02: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:31:00 Module 03: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:27:00 Module 04: Factors That Influence Development Factors That Influence Development 00:36:00 Module 05: Cognitive Development Cognitive Development 00:25:00 Module 06: Social and Emotional Development Social and Emotional Development 00:43:00 Module 07: Personality and Intellectual Development of Children Personality and Intellectual Development of Children 00:36:00 Module 08: Stages of Language Development Stages of Language Development 00:27:00 Module 09: Understanding Moral Development Stages of Language Development 00:18:00 Module 10: Play, Imagination, and Creativity Play, Imagination, and Creativity 00:26:00 Module 11: Problems of Infancy Problems of Infancy 00:20:00 Module 12: Problems of Childhood Problems of Infancy 00:23:00 Module 13: Problems of Adolescence Problems of Adolescence 00:28:00 Recommended Readings Recommended Readings - Psychology and Child Intellectual Development Training 00:00:00 Mock Exam Mock Exam - Psychology and Child Intellectual Development Training 00:20:00 Final Exam Final Exam - Psychology and Child Intellectual Development Training 00:20:00

Psychology and Child Intellectual Development Training
Delivered Online On Demand6 hours 48 minutes
£10.99

Communication Building Masterclass

By Course Cloud

Course Overview 93% of communication is non verbal. The Communication Building Masterclass will equip you with the skills to communicate effectively in any business environment. It will teach you the art of body language in business, and how to read others' non verbal cues to build strong working relationships. You will also strengthen your listening skills and learn how to understand your natural behaviour and communication style. This course focuses on both verbal and nonverabl communication, introducing best practices and techniques that will help you to become an expert communicator in no time. Follow our simple guide to learn how to communicate effectively for relationship-building, closing sales, mastering interviews, negotiating effectively, and leading teams successfully. This best selling Communication Building Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Communication Building Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Communication Building Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Communication Building Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Communication Building Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Communication Building Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Communication Building Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Communication Building Masterclass
Delivered Online On Demand
£319

Child Psychology Diploma Level 3

5.0(1)

By Course Gate

With our Child Psychology Diploma Level 3 course, you'll gain knowledge about the challenges faced during infancy, childhood, and adolescence. By the course's end, you'll have a comprehensive understanding of child psychology and receive a certificate to demonstrate your competency in this field.

Child Psychology Diploma Level 3
Delivered Online On Demand5 hours 26 minutes
£11.99

Reservations Agent

By Compete High

Overview With the ever-increasing demand for Reservations Agent in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Reservations Agent may be. Learning about Reservations Agent or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Reservations Agent . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Reservations Agent is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Reservations Agent course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Reservations Agent course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Reservations Agent course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Reservations Agent , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Reservations Agent , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Reservations Agent , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Reservations Agent course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to the Travel Industry Introduction to the Travel Industry 00:00 Module 2 Customer Service Skills Customer Service Skills 00:00 Module 3 Marketing and Sales Techniques Marketing and Sales Techniques 00:00 Module 4 Financial Management and Legal and Ethical Considerations Financial Management and Legal and Ethical Considerations 00:00 Module 5 Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 Relationship Building Relationship Building 00:00 Module 8 Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00

Reservations Agent
Delivered Online On Demand10 hours
£25

Mental Health and Adolescent Course

4.7(160)

By Janets

The Mental Health and Adolescent Course provides a solid foundation of knowledge to start a career in mental health and especially focus on the common issues that children and teenagers experience as they grow up. Start a career that will see you make a real difference to the lives of children and teenagers. 10% of children and young people have a clinically diagnosable mental health problem in the UK. Therefore, it's vital that future generations have access to entrusted mental health experts. Enrol on this course to kickstart your career in the mental health sector. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Mental Health and Adolescent Course doesn't entitle you to practise as an expert in this specific field. What to Expect from the Mental Health and Adolescent Course: Get a solid introduction to mental health, with a focus on mental health in young people. Learn how to improve mental health awareness. Study child psychology and discover the different stages of child development. Discover the importance of attachment and relationship building in childhood. Explore the factors that influence development in children and young people. Focus on mental health problems in children and young adults. Learn about children with special needs or disabilities and how to support them. An overview of common mental health treatment and medicine. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Mental Health and Adolescent Course - Updated Version Module 01: Introduction to Mental Health 00:22:00 Module 02: Child Psychology 00:28:00 Module 03: Attachment and Relationship Building in Childhood 00:50:00 Module 04: Impacts of Separation and Loss on Attachment 00:28:00 Module 05: Factors that Influence Development 00:36:00 Module 06: Mental Health Problems in Young and Adults 00:14:00 Module 07: Other Mental Health Problems in Young and Adults 00:17:00 Module 08: Autism, ADHD and Dyslexia in Young and Adults 00:26:00 Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:32:00 Module 10: The Self Harming Behaviour 00:17:00 Module 11: Mental Health Treatment and Medicine 00:19:00 Module 12: Mental Health over Life Span and Society in the UK 00:18:00 Module 13: Mental Health Related Legislations in the UK 00:35:00 Mock Exam Mock Exam - Mental Health and Adolescent Course 00:20:00 Final Exam Final Exam - Mental Health and Adolescent Course 00:20:00 Mental Health and Adolescent Course - Old Version Module 01: Introduction to Mental Health Module 01: Introduction to Mental Health 00:09:00 Module 02: Child Psychology Child Psychology 00:10:00 Module 03: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:13:00 Module 04: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:08:00 Module 05: Factors that Influence Development Factors that Influence Development 00:09:00 Module 06: Mental Health Problems in Young and Adults Mental Health Problems In Youth And Adults 00:06:00 Module 07: Other Mental Health Problems in Young and Adults Other Mental Health Problems in Youth And Adults 00:06:00 Module 08. Children Having Special Education Needs or Disabilities Children Having Special Education Needs or Disabilities 00:17:00 Module 09: Autism, ADHD and Dyslexia in Young and Adults Autism, ADHD and Dyslexia in Young and Adults 00:12:00 Module 10: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:12:00 Module 11: The Self Harming Behaviour The Self Harming Behaviour 00:07:00 Module 12: Mental Health Treatment and Medicine Mental Health Treatment and Medicine 00:07:00 Module 13: Mental Health Related Legislations in the UK Module 14: Mental Health Related Legislations in the UK 00:12:00 Assignment Assignment - Mental Health And Adolescent Course 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Mental Health and Adolescent Course
Delivered Online On Demand3 weeks
£25

Networking Know How Masterclass

5.0(1)

By We Are In Business

Do you struggle with networking, feeling nervous and lacking confidence when meeting new people? That's understandable, but don't let that fear hold you back any longer! Our Networking Know How Masterclass is specifically designed to help you overcome these challenges and give you the skills and confidence you need to network with ease. So, whether you're new to networking or simply looking to improve your skills, our expert guidance will take you through the process and provide you with practical tips and techniques to help you make meaningful connections. By the end of the course, you'll feel comfortable and confident reaching out to others, making small talk, and creating valuable relationships. You'll learn how to network like a pro, and you'll leave the course with a whole new level of confidence, ready to build your professional network and reach your goals. So why wait? Sign up for the course today and start your journey to successful networking!

Networking Know How Masterclass
Delivered Online On Demand1 hour 18 minutes
£97

Customer Service Online Training

By Compete High

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

Customer Service Online Training
Delivered Online On Demand12 hours
£25

Group Puppy and Dog Training Classes

By Adam Flack Dog Training Bishops Stortford

Puppy training classes and dog training classes are suitable for general dog training and relationship building. Classes are run in line with the IMDT (Institute of Modern Dog Traioners) code of ethics, and training techniques are based upon positive reinforcement, using dog treats or dog toys and play as rewards for completing the actions we ask the puppy or dog to complete.    Classes will be limited to 6 people, to ensure I can circulate and provide individual feedback relevant to your puppy or dog training. We will teach foundation behaviours, with the benefit of being in a dog training class environment, which relies on your dog working around the distraction of other dogs. Classes will also teach you to effectively communicate with your dog and give you the skills to practice outside of classes and implement the training in your every day life, in a rage of environments. Puppy training classes and Dog training classes last 1 hour. They are run on Friday mornings in Bishop's Stortford. Puppy training class= 9:30am Dog training class= 11:00am DOG TRAINING CLASSES BISHOP'S STORTFORD Puppy training group class= £100 (6 classes) Dog training group class= £100 (6 classes)   Classes are run in blocks of 6 weeks. Please contact me to find out the next start date.

Group Puppy and Dog  Training Classes
Delivered In-Person in Bishop's Stortford or UK WideFlexible Dates
£100

Youth Mental Health

By The Teachers Training

Overview Youth Mental Health Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Youth Mental Health Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Youth Mental Health Module 01: Introduction to Mental Health Introduction to Mental Health 00:24:00 Module 02: Child Psychology Child Psychology 00:31:00 Module 03: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:52:00 Module 04: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:30:00 Module 05: Factors that Influence Development Factors that Influence Development 00:43:00 Module 06: Mental Health Problems in Young and Adults Mental Health Problems In Young And Adults 00:17:00 Module 07: Other Mental Health Problems in Young and Adults Other Mental Health Problems in Young And Adults 00:18:00 Module 08: Autism, ADHD and Dyslexia in Young and Adults Autism, ADHD and Dyslexia in Young and Adults 00:30:00 Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:32:00 Module 10: The Self Harming Behaviour The Self Harming Behaviour 00:21:00 Module 11: Mental Health Treatment and Medicine Mental Health Treatment and Medicine 00:22:00 Module 12: Mental Health over Life Span and Society in the UK Mental Health Over Life Span and Society in the UK 00:18:00 Module 13: Mental Health Related Legislations in the UK Mental Health Related Legislations in the UK 00:37:00 Assignment Assignment - Youth Mental Health 00:00:00

Youth Mental Health
Delivered Online On Demand6 hours 15 minutes
£24.99
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