328 Relationship Building courses

Overview With the ever-increasing demand for Reservations Agent in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Reservations Agent may be. Learning about Reservations Agent or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Reservations Agent . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Reservations Agent is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Reservations Agent course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Reservations Agent course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Reservations Agent course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Reservations Agent , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Reservations Agent , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Reservations Agent , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Reservations Agent course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to the Travel Industry Introduction to the Travel Industry 00:00 Module 2 Customer Service Skills Customer Service Skills 00:00 Module 3 Marketing and Sales Techniques Marketing and Sales Techniques 00:00 Module 4 Financial Management and Legal and Ethical Considerations Financial Management and Legal and Ethical Considerations 00:00 Module 5 Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 Relationship Building Relationship Building 00:00 Module 8 Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00

Level 3 Childminding Course Overview Imagine creating a magical world where laughter rings, curiosity blooms, and little minds blossom under your care. As a childminder, you'll be the guiding star, the nurturing haven, and the playful companion who shapes young lives. This Level 3 Childminding Course equips you with the knowledge, skills, and confidence to embark on this fulfilling path, empowering you to build a thriving childcare business from the comfort of your own home. Across 16 comprehensive modules, you'll delve into the fascinating world of child development, learning the intricacies of caring for children from birth to age five. You'll master the art of creating stimulating activities that nurture their physical, emotional, and intellectual growth. Unlock the secrets of child psychology, understanding how children think, feel, and interact. Discover effective communication strategies to build strong relationships with parents and carers, fostering a collaborative and supportive community. But this course isn't just about theory. It's about practical application. You'll gain hands-on experience through engaging activities, case studies, and scenario-based learning, preparing you for the real-life challenges and rewards of childminding. By the end, you'll be equipped to create a safe, inclusive, and enriching environment where children thrive under your care, leaving a lasting impact on their lives. Why You Should Choose Level 3 Childminding Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 3 Childminding Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 3 Childminding Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Level 3 Childminding Course (Nanny, Babysitter, Childminder) Module 01: Introduction to Nursery Nurse Introduction to Nursery Nurse 00:15:00 Module 02: Caring for Children Caring for Children 00:25:00 Module 03: Understanding the Growth and Development of Children Understanding the Growth and Development of Children 00:26:00 Module 04: Introduction to Child Psychology Introduction to Child Psychology 00:03:00 Module 05: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:31:00 Module 06: Factors that Influence Development Factors That Influence Development 00:41:00 Module 07: Personality and Intellectual Development of Children Personality and Intellectual Development of Children 00:32:00 Module 08: Observation and Assessment of Children in the Early Years Setting Observation and Assessment of Children in the Early Years Setting 00:20:00 Module 09: Curriculum and Developing Early Learning Curriculum and Developing Early Learning 00:27:00 Module 10: Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning 00:27:00 Module 11: Safeguarding, Protection and Welfare of Young Children Safeguarding, Protection and Welfare of Young Children 00:26:00 Module 12: Health and Safety of Children in the Early Years Module 11: Health and Safety of Children in the Early Years 00:38:00 Module 13: Nutrition and Healthy Food for Children Nutrition and Healthy Food for Children 00:30:00 Module 14: Play and Learning in Children's Education Play and Learning in Children's Education 00:28:00 Module 15: Working with Children Having Special Needs Working with Children Having Special Needs 00:26:00 Module 16: Working in Partnership with Parents and Carers Working in Partnership with Parents and Carers 00:19:00

Conflict in the Workplace Settling clashes is vital for the capacity, all things considered. Clashes are unavoidable; how they're managed is discretionary. Clashes can either decrease profitability or establish an unfriendly work space, or they can be settled in a way which reinforces working connections. To get the best outcomes you need to realize how to move toward them. This course advises you precisely how to change negative experiences in the working environment into a helpful open door for development. This course has been made for the board, staff and anybody keen on having the information and abilities to determine work environment clashes. This course covers key subjects crucial to settling clashes. All the data depends on modern logical exploration, and has been effectively applied in the working environment to determine genuine clashes and is introduced in effectively reasonable language. The abilities, devices and information contained in this course are delineated with guides to help you handle the central ideas of compromise. Worksheets, tests, tests and intelligent activities are given to build up and help your learning. What you will realize: Step by step instructions to distinguish the essential drivers of contention inside the work environment The effect of contention in the work environment Step by step instructions to oversee strife in the work environment The significance of positive work environment practices Instructions to distinguish and appropriately resolve relational clashes in the working environment The most effective method to recognize distinctive correspondence styles and what they mean for work environment clashes The abilities expected to address clashes in the work environment Step by step instructions to manage irate individuals in a powerful and quiet way The most effective method to be self-assured and convey your requirements without animosity Instructions to make shared benefit goals which settle clashes and make agreement The most effective method to assume individual liability for compromise Advantages of taking this course: Advance an agreeable work space and lessen pressure in the work environment Have the option to certainly deal with troublesome relational clashes Increment efficiency, assurance and compatibility among partners Fabricate and support productive working connections Increment sympathy and relationship building abilities Taking this course has unmistakable time and asset benefits - lessening the huge time spent in pressure and struggle and supplanting it with the abilities and instruments to cooperate effortlessly.

The Mental Wellbeing in Children and Young People is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Mental Wellbeing in Children and Young People consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Mental Health Introduction to Mental Health 00:09:00 Module 02: Child Psychology Child Psychology 00:10:00 Module 03: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:13:00 Module 04: Factors that Influence Development Factors that Influence Development 00:09:00 Module 05: Mental Health Problems in Young and Adults Mental Health Problems In Youth And Adults 00:06:00 Module 06: Other Mental Health Problems in Young and Adults Other Mental Health Problems in Youth And Adults 00:06:00 Module 07: Autism, ADHD and Dyslexia in Young and Adults Autism, ADHD and Dyslexia in Young and Adults 00:12:00 Module 08: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:12:00 Module 09: Mental Health Treatment and Medicine Mental Health Treatment and Medicine 00:07:00 Mock Exam Mock Exam - Mental Wellbeing in Children and Young People 00:20:00 Final Exam Final Exam - Mental Wellbeing in Children and Young People 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Explore the critical realm of mental health in children and adolescents with our comprehensive course, 'Child and Adolescent Mental Health.' This enlightening programme provides a deep dive into the nuances of mental health, specifically tailored to younger populations. Beginning with an introduction to the fundamental aspects of mental health, the course swiftly progresses to more intricate subjects such as child psychology, the impact of attachment and relationship building, and the influence of various factors on developmental stages. As the course unfolds, it delves into the complexities of mental health issues in young individuals and adolescents, including conditions like autism, ADHD, and dyslexia. Learners will not only comprehend the nature of these conditions but also acquire strategies to manage and support affected individuals. Further, the course navigates through the sensitive topics of self-harming behaviour and mental health treatment, including medication. The programme concludes with an insightful overview of mental health across the lifespan and the societal implications in the UK context, alongside a detailed review of related legislations. This course offers a rich blend of theoretical knowledge and practical insights, making it an invaluable resource for anyone seeking to understand and aid in the mental wellbeing of young people. Learning Outcomes Understand the foundational concepts of mental health in children and adolescents. Learn about child psychology and developmental factors affecting mental health. Recognise and address mental health issues such as autism, ADHD, and dyslexia. Develop strategies for supporting young individuals with mental health challenges. Gain knowledge of mental health legislation and societal impacts in the UK. Why choose this Child and Adolescent Mental Health course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Child and Adolescent Mental Health course for? Educators and teachers seeking insights into student mental health. Parents and guardians wanting to better support their children's mental wellbeing. Healthcare professionals aspiring to specialise in child and adolescent mental health. Social workers and counsellors aiming to enhance their skill set in this area. Students in psychology, social work, or healthcare fields. Career path Child Psychologist: £30,000 - £50,000 Mental Health Counsellor: £25,000 - £35,000 Special Educational Needs Coordinator (SENCO): £25,000 - £40,000 Youth Worker: £20,000 - £30,000 Clinical Psychologist: £31,000 - £41,000 School Counsellor: £22,000 - £32,000 Prerequisites This Child and Adolescent Mental Health does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child and Adolescent Mental Health was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Child and Adolescent Mental Health Module 01: Introduction to Mental Health 00:22:00 Module 02: Child Psychology 00:28:00 Module 03: Attachment and Relationship Building in Childhood 00:50:00 Module 04: Impacts of Separation and Loss on Attachment 00:28:00 Module 05: Factors that Influence Development 00:36:00 Module 06: Mental Health Problems in Young and Adults 00:14:00 Module 07: Other Mental Health Problems in Young and Adults 00:17:00 Module 08: Autism, ADHD and Dyslexia in Young and Adults 00:26:00 Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:32:00 Module 10: The Self Harming Behaviour 00:17:00 Module 11: Mental Health Treatment and Medicine 00:19:00 Module 12: Mental Health over Life Span and Society in the UK 00:18:00 Module 13: Mental Health Related Legislations in the UK 00:35:00

The Young People and Challenging Behaviour - Level 3 is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Young People and Challenging Behaviour - Level 3 consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Child Psychology Child Psychology 00:10:00 Module 02: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:13:00 Module 03: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:08:00 Module 04: Factors that Influence Development Factors that Influence Development 00:09:00 Module 05: Mental Health Problems in Young and Adults Mental Health Problems In Youth And Adults 00:06:00 Module 06: Other Mental Health Problems in Young and Adults Other Mental Health Problems in Youth And Adults 00:06:00 Module 07: Autism, ADHD and Dyslexia in Young and Adults Autism, ADHD and Dyslexia in Young and Adults 00:12:00 Module 08: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:12:00 Module 09: The Self Harming Behaviour The Self Harming Behaviour 00:07:00 Module 10: Mental Health Treatment and Medicine Mental Health Treatment and Medicine 00:07:00 Mock Exam Mock Exam - Young People and Challenging Behaviour - Level 3 00:20:00 Final Exam Final Exam - Young People and Challenging Behaviour - Level 3 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

No team can succeed alone. It needs someone to guide them in the right direction and maybe even lead the path. But to perform the tasks of guiding and leading, people must learn how to do them effectively. This Executive Coaching for Leaders and Consultants course can prepare you for that job. Executive coaches serve as instructors and mentors to people in leadership and management positions. Their job entails advising on how to improve the team and personal management. Therefore, it's essential to know which approaches to use and which to avoid if you want to effectively lead or consult any group of people. Our Executive Coaching for Leaders and Consultants course will give you a thorough understanding of the coaching process. You will learn how to plan your approach to best suit the needs and demands of your clients, as well as provide the best strategies and guidelines for the problems at hand. So enrol in our Executive Coaching for Leaders and Consultants course to advance your career and your current knowledge and skills. Key Topics to Be Covered Goals and Tasks Building Effective Business Communication Skills Creating a Good Coaching Relationship How to Bring Energy to a Session & Encourage Creativity How to Set Up the First Session: Step-by-Step Guidance Tone of Voice and Body Language Techniques Ways of Confronting Poor Behaviour Increasing Awareness of Your Behaviour Learning Outcomes After finishing the Executive Coaching for Leaders and Consultants course, you will: Get acquainted with each step of the coaching process Learn to establish boundaries and policies Learn to be aware of how you come across to others Know how to confront poor behaviour and bring energy to a session Improve your relationship-building and communication skills Tailor your approach to individual clients' needs Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Executive Coaching for Leaders and Consultants course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support This Executive Coaching for Leaders and Consultants course focuses on coaching leaders or consultants within a company to enhance performance, build new habits, and contribute to a continuously improved workplace culture. This course provides you with thorough and comprehensive knowledge and guidelines. This is designed in 10 well-detailed modules, from which you will gain coaching and mentoring skills, leadership and management skills, business communication skills, as well as relationship-building skills. Course Curriculum: ***Executive Coaching for Leaders and Consultants*** Module 1: What Is Coaching? Module 2: The Future of Coaching as a Profession Module 3: Ethics in Coaching Module 4: Becoming An Effective Leader and Coach Module 5: The Differences Between Coaching and Mentoring Module 6: What is Executive Coaching and Why do Employers Introduce Executive Coaching? Module 7: Goals and Tasks Module 8: Effective Communication Skills Module 9: Understanding the Role of Power and Authority Module 10: Setting Up the First Session Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need any previous training or training materials to finish the Executive Coaching for Leaders and Consultants course. This course is designed for: Anyone who wishes to coach other managers or leaders, either as an internal or external coach. Anyone who wishes to improve their leadership and consultant skills Requirements The Executive Coaching for Leaders and Consultants program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path A certificate in Executive Coaching for Leaders and Consultants can open up various exciting career opportunities, such as: Environmental Consultant Chief executive Business Advisor Life Coach The average salary for a business advisor can range from £25,000 to £54,000 per annum for anyone residing in the United Kingdom.

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

Do you struggle with networking, feeling nervous and lacking confidence when meeting new people? That's understandable, but don't let that fear hold you back any longer! Our Networking Know How Masterclass is specifically designed to help you overcome these challenges and give you the skills and confidence you need to network with ease. So, whether you're new to networking or simply looking to improve your skills, our expert guidance will take you through the process and provide you with practical tips and techniques to help you make meaningful connections. By the end of the course, you'll feel comfortable and confident reaching out to others, making small talk, and creating valuable relationships. You'll learn how to network like a pro, and you'll leave the course with a whole new level of confidence, ready to build your professional network and reach your goals. So why wait? Sign up for the course today and start your journey to successful networking!

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step