339 Relationship Building courses

Emotional Intelligence (In-Person) Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Getting Started Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change Summary and Next Steps

Emotional Intelligence (Virtual) Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Getting Started Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change Summary and Next Steps

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate from Reed CIQ Approved Customer Service Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Enhancing Customer Service Skills 1:26:04 1: Module 01: Introduction to Customer Service Preview 12:49 2: Module 02: Effective Communication Skills 16:52 3: Module 03: Relationship Building 14:06 4: Module 04: The Right Customer Service Personality 12:12 5: Module 05: Dealing with Customer Complaints 12:22 6: Module 06: Customer Service via Technology 16:43 7: CPD Certificate - Free 01:00 Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Learn to identify mental health signs, symptoms, and treatments. Mental health is a big concern for people living in developed countries. However, it is difficult to say how mental health issues impact many children and adolescents. This Child and Adolescent Mental Health course provides an excellent understanding of the nature and scope of mental health disorders in children and adolescents. It describes the signs and symptoms of many common mental disorders and their potential causes and treatment options. Through this course, you can help and protect children and adolescents by getting educated in mental health support theories and practices. As mental health is recognized as an important component of a child's growth stage and their developing years in adolescence, your support and understanding are important on so many levels. With our Child and Adolescent Mental Health course, success becomes much simpler, allowing you to monetize your skills. This course is designed for both part-time and full-time students and can be done on your own time. So what are you waiting for? Enrol now and gain the experience, skills, and knowledge required to advance your career development. Why Choose Child and Adolescent Mental Health Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Learning Outcomes After completing this Child and Adolescent Mental Health course, you will be able to: Describe the fundamentals of mental health. Explain Child Psychology. Describe the attachment and relationship building in childhood. Know the impacts of separation and loss on attachment. Explain the factors that influence the development. Explain the mental Health problems in adolescents. Deal With Autism, ADHD and Dyslexia in Adolescents. Know about mental health treatment and medicine. Describe how mental illness impacts life expectancy. Know mental health-related legislation in the UK. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the course. Module 01: An Overview of Mental Health 22:23 1: An Overview of Mental Health 19:23 2: Quiz : An Overview of Mental Health 03:00 Module 02: Understanding Child Psychology 32:52 3: Understanding Child Psychology 28:52 4: Quiz: Understanding Child Psychology 04:00 Module 03: Understanding Attachment and Relationship Building 40:49 5: Understanding Attachment and Relationship Building 37:49 6: Quiz: Understanding Attachment and Relationship Building 03:00 Module 04: How Separation and Loss Affects Attachment 31:35 7: Module 4: How Separation and Loss Affects Attachment 28:35 8: Quiz: How Separation and Loss Affects Attachment 03:00 Module 05: Understanding Child Development 29:54 9: Understanding Child Development 27:54 10: Quiz: Understanding Child Development 02:00 Module 06: Mental Health Problems in Adolescent 17:26 11: Mental Health Problems in Adolescent 14:26 12: Quiz: Mental Health Problems in Adolescent 03:00 Module 07: Other Mental Health Problems in Adolescent 13:36 13: Other Mental Health Problems in Adolescent 10:36 14: Quiz: Other Mental Health Problems in Adolescent 03:00 Module 08: Impact of Autism, ADHD and Dyslexia in Adolescent 22:25 15: Impact of Autism, ADHD and Dyslexia in Adolescent 19:25 16: Quiz: Impact of Autism, ADHD and Dyslexia in Adolescent 03:00 Module 09: Coping With Autism, ADHD and Dyslexia in Adolescents 15:59 17: Coping With Autism, ADHD and Dyslexia in Adolescents 10:59 18: Quiz: Coping With Autism, ADHD and Dyslexia in Adolescents 05:00 Module 10: The Ways of Treating Mental Health 17:26 19: The Ways of Treating Mental Health 13:26 20: Quiz: The Ways of Treating Mental Health 04:00 Module 11: Mental Health over Life Span and Society in the UK 12:37 21: Mental Health over Life Span and Society in the UK 10:37 22: Quiz: Mental Health over Life Span and Society in the UK 02:00 Module 12: Relevant Mental Health Legislations in the UK 14:37 23: Relevant Mental Health Legislations in the UK 10:37 24: Quiz: Relevant Mental Health Legislations in the UK 04:00 Who is this course for? This course is ideal for anyone who is interested in Child and Adolescent Mental Health. Requirements There are no specific requirements for Child and Adolescent Mental Health course because it does not require any advanced knowledge or skills. Students who intend to enrol in Child and Adolescent Mental Health course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

In today's fast-paced world, understanding the mental health of children and adolescents is more crucial than ever. Equip yourself with the knowledge and skills to make a significant impact on young lives through our comprehensive course, "Mental Health of Children and Adolescents." Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course provides a comprehensive understanding of children's and adolescents' mental health. Learners will explore the basics of mental health and child psychology, focusing on how relationships and attachment form in early childhood. The course examines the effects of separation and loss on these bonds, as well as various factors that influence a child's development. Participants will learn about common mental health issues, including autism, ADHD, and dyslexia, and effective strategies for managing these conditions. The course also covers self-harming behaviors, mental health treatments, and medications. Additionally, it looks at how mental health evolves throughout a person's life and examines relevant UK legislation and societal perspectives on mental health. By the end, learners will be equipped with the knowledge to understand, support, and advocate for the mental well-being of young people. Course Curriculum Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Young and Adults Module 07: Other Mental Health Problems in Young and Adults Module 08: Autism, ADHD and Dyslexia in Young and Adults Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Module 10: The Self Harming Behaviour Module 11: Mental Health Treatment and Medicine Module 12: Mental Health over Life Span and Society in the UK Module 13: Mental Health Related Legislations in the UK Learning Outcomes: Understand fundamental principles of mental health in children and adolescents. Explore core concepts of child psychology and development. Examine attachment and relationship building during childhood. Analyse impacts of separation and loss on attachment. Identify factors influencing developmental trajectories. Recognise and address mental health problems in young individuals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mental Health of Children and Adolescents 3:41:20 1: Module 01: Introduction to Mental Health 14:09 2: Module 02: Child Psychology 21:26 3: Module 03: Attachment and Relationship Building in Childhood 28:33 4: Module 04: Impacts of Separation and Loss on Attachment 16:00 5: Module 05: Factors that Influence Development 18:39 6: Module 06: Mental Health Problems in Young and Adults 10:22 7: Module 07: Other Mental Health Problems in Young and Adults 10:42 8: Module 08: Autism, ADHD and Dyslexia in Young and Adults 20:59 9: Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults 21:42 10: Module 10: The Self Harming Behaviour 13:14 11: Module 11: Mental Health Treatment and Medicine 13:16 12: Module 12: Mental Health over Life Span and Society in the UK 09:49 13: Module 13: Mental Health Related Legislations in the UK 21:29 14: CPD Certificate - Free 01:00 Who is this course for? Aspiring child psychologists and counsellors. Educators seeking mental health insights. Social workers aiding youth development. Healthcare professionals focusing on child and adolescent well-being. Parents and caregivers wanting mental health knowledge. Career path Child Psychologist School Counsellor Youth Worker Educational Psychologist Social Worker Mental Health Support Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Certainly! If you're seeking to improve your skills as an Childminder, you've found the perfect resource. Our extensive course Level 6 Diploma in Childminding is designed to help you achieve optimal results by honing your expertise in this field. With our Level 6 Diploma in Childminding, you may open the door to a rewarding profession. Immerse yourself in the comprehensive exploration of childminding, where each module is carefully crafted to instill in-depth understanding and mastery. Dive into the intricacies of child psychology, unravel the nuances of attachment and relationship building, and decipher the factors shaping a child's development. Our course, anchored in theoretical brilliance, delves into the realms of nursery nursing, early learning, and health and safety. With Childminding echoing throughout, this journey transcends the ordinary, sculpting your expertise and perspective. Become one of the many individuals who take on the task of developing young minds using education in the science and art of childminding. Level 6 Diploma in Childminding Course Learning Outcomes: Deep understanding of Childminding principles and theories. Mastery in observing and assessing children in early years settings. Proficiency in promoting equality, diversity, and inclusive practices. Expertise in safeguarding, protecting, and ensuring the welfare of young children. In-depth knowledge of nutrition, healthy food, and the importance of play in children's education. Ability to work effectively with children having special needs and establish strong partnerships with parents and carers. Level 6 Diploma in Childminding Module 01: Introduction to Nursery Nurse Module 02: Caring for Children Module 03: Understanding the Growth and Development of Children Module 04: Introduction to Child Psychology Module 05: Attachment and Relationship Building in Childhood Module 06: Factors that Influence Development Module 07: Personality and Intellectual Development of Children Module 08: Observation and Assessment of Children in the Early Years Setting Module 09: Curriculum and Developing Early Learning Module 10: Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning Module 11: Safeguarding, Protection and Welfare of Young Children Module 12: Health and Safety of Children in the Early Years Module 13: Nutrition and Healthy Food for Children Module 14: Play and Learning in Children's Education Module 15: Working with Children Having Special Needs Module 16: Working in Partnership with Parents and Carers Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 6 Diploma in Childminding Childminder Specialist Early Childhood Development Consultant Child Psychology Analyst Nursery Nurse Educator Child Welfare Advocate Inclusive Practice Coordinator Parent and Carer Engagement Officer Special Needs Childcare Coordinator Requirements Level 6 Diploma in Childminding To enrol in this Level 6 Diploma in Childminding course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 6 Diploma in Childminding Entry-Level Child Psychologist: £25,000 to £30,000 per year. Clinical Psychologist: £40,000 to £70,000 annually. Specialised Pediatric Neuropsychologist: Higher earning potentials. Child Counselor: £30,000 to £45,000 per year. Family Therapist: £35,000 to £55,000 annually. Child Welfare Officer: £25,000 to £35,000 per year. Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Description: Family support workers are social services professionals who provide assistance and guidance to children and families in need. They work in settings such as foster care or adoption agencies, child protective services agencies or family services organizations. The Family Support Worker Course aims to provide great insight into the skills and knowledge related to working with children and families. This course will discuss the key skills and knowledge related to working with families, identifying and resolving family difficulties, safeguarding in the home and more. This course will provide a great insight into this field of study with the use of practical examples throughout the course. Whether working in this field already, you want to get started working in within the field of family support work, or just interested in this field of study, this course will cover a range of modules and provide multiple examples for assessment. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Family Support Worker Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Family Support Worker Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 - The role of family support worker The functions, work environment, and daily activities of a family support worker 00:15:00 The key responsibilities of a family support worker and different specialisations 00:15:00 The key qualities of a family support worker and what a family support worker should expect 00:15:00 Duties as a family support worker 00:15:00 Professional development, career prospects, and anticipated salary as a family support worker 00:05:00 A day in the life of a family support worker 00:15:00 Pros and cons of being a family support worker 00:05:00 Work-life balance as a family support worker 00:15:00 Top tips for family support workers 00:05:00 Module 2 - Legislation, policy, and guidance Introduction to legislation, policy, and guidance 00:05:00 Overview of legislation - England 00:15:00 The Children and Families Act 2014 00:30:00 Policy and guidance - England 00:15:00 Overview of legislation - Scotland 00:05:00 Policy and guidance - Scotland 00:15:00 Overview of legislation - Northern Ireland 00:05:00 Policy and guidance - Northern Ireland 00:05:00 Overview of legislation - Wales 00:05:00 Policy and guidance - Wales 00:05:00 Module 3 - The family issues and solving them Parental mental health - how to help children living with parents with mental health problems 00:15:00 Parental mental health - assessing the risk of mental health problems 00:05:00 Parental mental health - intervention and support for children and families 00:15:00 Parental substance misuse - how to help children living with parents who misuse alcohol and drugs 00:05:00 Parental substance misuse - assessing the risk of parental alcohol and drug misuse 00:05:00 Parental substance misuse - intervention and support for children and families 00:05:00 Domestic abuse - what is domestic abuse? 00:05:00 Separation, divorce, and parental responsibility 00:05:00 Separation, divorce, and contact 00:05:00 General advice on talking about difficult topics 00:15:00 Books to help talking about difficult topics 00:15:00 Module 4 - Safeguarding - assessing need and providing help Introduction to safeguarding - a child-centred, coordinated approach 00:30:00 Early help 00:30:00 Access, referral, and information sharing 00:30:00 Disabled children, carers, youth establishments, and contextual safeguarding 00:15:00 Assessment purpose, protocols, principles, and parameters 00:15:00 Analysis, outcomes, and timeliness 00:30:00 Processes for managing individual Part 1 00:30:00 Processes for managing individual Part 2 00:15:00 Processes for managing individual Part 3 00:15:00 Module 5 - Building relationships Types of family and what makes healthy families 00:15:00 Why relationships are key to good social work 00:30:00 The importance of relationships in social work to relationships in social work 00:30:00 The personal qualities required for relationship building 00:15:00 Working on empathy to build relationships 00:15:00 The professional attributes required for relationship building 00:15:00 Self-knowledge and professional use of self in relationship building 00:15:00 Taking an individualised approach, involving the parents, what parents want from the relationship, sharing information, and building trust 00:30:00 Challenges in relationship building 00:15:00 The difference between getting the relationship right and getting it wrongb 00:30:00 Mock Exam Mock Exam- Family Support Worker Course 00:30:00 Final Exam Final Exam- Family Support Worker Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Facilitating Effective Meetings: In-House Training Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior

Diploma in Sales (Online) - CPD Certified Considering a career in sales? With 30,000+ sales rep roles unfilled in the UK each year, an opportunity is knocking. Our CPD Certified Diploma in Sales (Online) offers an exclusive 6-in-1 course bundle, turning novices into demanded professionals. From relationship building to closing techniques, our comprehensive course ensures you acquire essential skills to conquer the sales world. With flexible online learning, we're facilitating success one module at a time. Don't just chase the trend, be the trend! Enrol today to fast-track your path to a lucrative sales career, fulfilling the market demand and exceeding personal goals. Courses Are Included in this Diploma in Sales (Online) - CPD Certified Bundle: Course 01: Sales and Marketing Diploma Course 02: Marketing Sales Communication Course 03: Leads and Sales Generating Course 04: Creating Highly Profitable Sales Funnel Blueprint Foundations Course 05: Negotiation Skills Certificate Course 06: Get A Job In Sales Learning Outcomes Master Key Sales Techniques: Understand and execute effective sales strategies that lead to an average closing rate increase of 25%. Relationship Building Skills: Learn the art of building long-lasting relationships, leading to a potential 40% rise in customer retention and repeat business. Understand Market Trends: Gain knowledge of UK market trends and customer behaviour, equipping you to seize the 30,000+ annual sales rep opportunities. Flexible Learning: Benefit from an online platform, allowing for personal pace learning, resulting in a 50% better information retention rate compared to traditional classroom methods. CPD Certified: Achieve a recognised qualification, boosting your employability by an estimated 33%, as most UK employers consider CPD certifications while hiring. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway with Diploma in Sales! This Sales curriculum has been designed by Sales experts with years of experience behind them. The Sales course is extremely dynamic and well-paced to help you understand Sales with ease. You'll discover how to master the Sales skill while exploring relevant and essential topics. Assessment Process of Diploma in Sales Once you have completed all the courses in the Sales bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Diploma in Sales (Online) - CPD Certified This Diploma in Sales (Online) - CPD Certified bundle is suitable for everyone. Requirements Diploma in Sales (Online) - CPD Certified You will not need any prior background or expertise to enrol in this Diploma in Sales (Online) - CPD Certified. Career path Diploma in Sales (Online) - CPD Certified This Diploma in Sales (Online) - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Facilitating Effective Meetings (In-Person) Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique Getting Started The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior Summary and Next Steps