Booking options
£450
+ VAT£450
+ VATOn-Demand course
1 hour
All levels
But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage.
In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings.
Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities.
Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation.
At the end of this program, you will be able to:
Estimate the financial and time costs of attendance for real-world meetings
Use a performance formula to define the purpose of meetings
Describe the responsibilities and qualities of an effective facilitator
Analyze situations to determine when a meeting is necessary
Articulate performance-driven meeting goals and results
Align meeting goals and results
Strategize to invite, involve, and exclude appropriate attendees
Explain research-based best practices for meeting decisions and agenda developmentCreate an effective agenda for a results-driven meeting
Apply proactive tools and strategies for relationship-building dealing with meeting conflict
Give constructive behavioral feedback using the Situation-Behavior-Impact® technique
Embracing the research on meetings
Estimating the real costs of meetings
Determining a meeting's performance value
Clarifying the meeting facilitator's role
Determining if a meeting is necessary
Aligning meeting goals with meeting types
Identifying the right attendees
Creating a strategically effective agenda
Building relationships from the start
Dealing with conflict proactively
Giving feedback on unproductive behavior