320 Relationship Building courses in Cardiff delivered Online

Child and Adolescent Mental Health: Child and Adolescent Mental Health Online Through this Child and Adolescent Mental Health: Child and Adolescent Mental Health course, you will be able to identify mental health signs, symptoms and treatments. For people living in developed countries, mental health is a major concern. It is difficult to say how many children and adolescents are affected by mental health issues. Therefore, it is crucial that people become educated about mental illness in children and adolescents, especially since they may not recognise that something is not quite right. Learning Objectives After completing this Child and Adolescent Mental Health: Child and Adolescent Mental Health course, you will be able to: Understand the fundamentals of mental health. Gain a solid understanding of Child Psychology. Understand the attachment and relationship building in childhood. Know the impacts of separation and loss on attachment. Understand the factors that influence the development. Understand the mental health problems in adolescents. Know how to deal With Autism, ADHD and Dyslexia in Adolescents. Know about mental health treatment and medicine. Understand how mental illness impacts life expectancy. Have a strong understanding of mental health-related legislation in the UK. This exclusive Child and Adolescent Mental Health: Child and Adolescent Mental Health course provides an excellent overview of the nature and scope of mental health issues in children and adolescents. It discusses the signs and symptoms of some common mental health conditions and their potential causes and treatment options. [ Note: Free PDF certificate as soon as completing Child and Adolescent Mental Health: Child and Adolescent Mental Health Course] Child and Adolescent Mental Health: Child and Adolescent Mental Health Online Course Curriculum of Child and Adolescent Mental Health: Child and Adolescent Mental Health Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Adolescent Module 07: Other Mental Health Problems in Adolescent Module 08: Autism, ADHD and Dyslexia in Adolescent Module 09: Dealing With Autism, ADHD and Dyslexia in Adolescents Module 10: Mental Health Treatment and Medicine Module 11: Mental Health over Life Span and Society in the UK Module 12: Mental Health Related Legislations in the UK Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Child and Adolescent Mental Health: Child and Adolescent Mental Health course. Who is this course for? Child and Adolescent Mental Health: Child and Adolescent Mental Health Online This Child and Adolescent Mental Health: Child and Adolescent Mental Health course is ideal for those who work with young people in educational, support, care, or mental health environments and those who work in children's services such as early childhood providers, schools and colleges, children's centres, and youth organisations. It will be of particular interest to people in roles such as: Special Education Needs Coordinator (SENCo) School nurses Children’s centre workers Youth workers Requirements Child and Adolescent Mental Health: Child and Adolescent Mental Health Online To enrol in this Child and Adolescent Mental Health Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Child and Adolescent Mental Health Course. Be energetic and self-motivated to complete our Child and Adolescent Mental Health Course. Basic computer Skill is required to complete our Child and Adolescent Mental Health Course. If you want to enrol in our Child and Adolescent Mental Health Course, you must be at least 15 years old. Career path Child and Adolescent Mental Health: Child and Adolescent Mental Health Online

If you prefer the convenience of learning from home, or live outside the UK, join our online hypnotherapy training. We welcome students from all over the world* and you can study at either Foundation or Practitioner levels. If you want to train during the week, our midweek class offers a blended option, including both online and in-person students. This involves attending for one full day, then thirty-eight half days (one per week in term time only). It starts in September, so the Foundation level ends in January and the Practitioner level in July. Availability of blended places is limited, so please complete the enrolment form in good time.

This course aims to provide a comprehensive understanding of how consumer behavior can influence customer experience and strategies for enhancing and building customer experience in B2B contexts, including customer segmentation, targeting, and positioning, as well as measuring customer experience gap and defining customer expectations. After the successful completion of the course, you will be able to learn about the following, How to build customer experience and how consumer behaviour can influence this experience. Strategies to influence and enhance customer experience. Enhancing customer experience in B to B context. Strategies to built customer relationship. Building customer experience with segmentation, targeting and positioning. Measuring customer experience gap. Defining customer expectations.   This course aims to provide strategies and techniques for building and enhancing customer experience, while understanding the influence of consumer behavior on this experience, as well as the importance of customer relationship management in B2B contexts, and the role of segmentation, targeting, and positioning in building customer experience. The course also covers techniques for measuring and defining customer expectations, and strategies for closing the customer experience gap. This course aims to provide a comprehensive understanding of how to build and enhance customer experience, including the role of consumer behavior, and strategies to build and maintain customer relationships. Additionally, the course covers the importance of segmentation, targeting, and positioning in creating a positive customer experience and ways to measure and meet customer expectations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Self-paced pre-recorded learning content on this topic. Managing Customer Experience Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Happiness Coordinator Client Care Specialist Experience Enhancement Agent Satisfaction Strategist Service Excellence Ambassador Feedback Facilitator Interaction Improvement Manager Client Delight Director Customer Journey Navigator Support Satisfaction Supervisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Child and Adolescent Mental Health: Child and Adolescent Mental Health Online Through this Child and Adolescent Mental Health: Child and Adolescent Mental Health course, you will be able to identify mental health signs, symptoms and treatments. For people living in developed countries, mental health is a major concern. It is difficult to say how many children and adolescents are affected by mental health issues. Therefore, it is crucial that people become educated about mental illness in children and adolescents, especially since they may not recognise that something is not quite right. Learning Objectives After completing this Child and Adolescent Mental Health: Child and Adolescent Mental Health course, you will be able to: Understand the fundamentals of mental health. Gain a solid understanding of Child Psychology. Understand the attachment and relationship building in childhood. Know the impacts of separation and loss on attachment. Understand the factors that influence the development. Understand the mental health problems in adolescents. Know how to deal With Autism, ADHD and Dyslexia in Adolescents. Know about mental health treatment and medicine. Understand how mental illness impacts life expectancy. Have a strong understanding of mental health-related legislation in the UK. This exclusive Child and Adolescent Mental Health: Child and Adolescent Mental Health course provides an excellent overview of the nature and scope of mental health issues in children and adolescents. It discusses the signs and symptoms of some common mental health conditions and their potential causes and treatment options. Main Course: Child and Adolescent Mental Health Course Free Courses included with Child and Adolescent Mental Health: Child and Adolescent Mental Health Course Course 01: Level 2 Diploma for the Early Years Practitioner Course 02: Level 5 Childcare Training Course 03: Level 2 Certificate in Understanding Children and Young People’s Mental Health [ Note: Free PDF certificate as soon as completing Child and Adolescent Mental Health: Child and Adolescent Mental Health Course] Child and Adolescent Mental Health: Child and Adolescent Mental Health Online This Child and Adolescent Mental Health: Child and Adolescent Mental Health course consists of 12 modules. Course Curriculum of Child and Adolescent Mental Health: Child and Adolescent Mental Health Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Adolescent Module 07: Other Mental Health Problems in Adolescent Module 08: Autism, ADHD and Dyslexia in Adolescent Module 09: Dealing With Autism, ADHD and Dyslexia in Adolescents Module 10: Mental Health Treatment and Medicine Module 11: Mental Health over Life Span and Society in the UK Module 12: Mental Health Related Legislations in the UK Assessment Method of Child and Adolescent Mental Health: Child and Adolescent Mental Health After completing Child and Adolescent Mental Health: Child and Adolescent Mental Health Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Child and Adolescent Mental Health: Child and Adolescent Mental Health After completing the Child and Adolescent Mental Health: Child and Adolescent Mental Health course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Child and Adolescent Mental Health: Child and Adolescent Mental Health Online This Child and Adolescent Mental Health: Child and Adolescent Mental Health course is ideal for those who work with young people in educational, support, care, or mental health environments and those who work in children's services such as early childhood providers, schools and colleges, children's centres, and youth organisations. It will be of particular interest to people in roles such as: Special Education Needs Coordinator (SENCo) School nurses Children’s centre workers Youth workers Requirements Child and Adolescent Mental Health: Child and Adolescent Mental Health Online To enrol in this Child and Adolescent Mental Health Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Child and Adolescent Mental Health Course. Be energetic and self-motivated to complete our Child and Adolescent Mental Health Course. Basic computer Skill is required to complete our Child and Adolescent Mental Health Course. If you want to enrol in our Child and Adolescent Mental Health Course you must be at least 15 years old. Career path Child and Adolescent Mental Health: Child and Adolescent Mental Health Online

Do you struggle with assessing vocational skills and competence effectively? The Level 3 Certificate in Assessing Vocational Achievement (RQF) is your key to unlocking expertise in this field. Recognised and regulated by Ofqual, and awarded by Focus Awards, this course doesn't just educate; it transforms your educational profile. This qualification equips you with the skills and knowledge to excel in this pivotal role. It solves the problem of uncertainty in assessment by providing you with a comprehensive toolkit for making informed judgments. As a result, you'll ensure the success and industry relevance of your learners. Elevate your career and gain a competitive edge with a qualification that adds tangible value to your educational profile. Join us on this journey. Learning Outcomes Develop proficiency in assessing vocational skills and competence effectively. Understand diverse assessment methods and their appropriate application. Demonstrate legal and ethical compliance in assessment practices. Acquire skills for planning, conducting, and documenting assessments. Cultivate quality assurance techniques for enhancing assessment processes. Why Choose Focus Awards? Choosing Focus Awards for your educational and training programs provides several significant benefits. As an accrediting body overseen by Ofqual, their certifications are widely recognized internationally and globally, guaranteeing you are held to the highest educational standards. Focus Awards is a dynamic choice for a relevant and unique learning experience because of its commitment to professionalism, rapid expansion, and numerous qualification offerings. Choosing Focus Awards improves your professional chances, personal development, and educational accomplishments. Benefits you will gain Benefits you will enjoy include: Exceptional customer service. Recognised qualification. Compliance with standards. User-friendly online platform. 24/7 module access. High-quality virtual learning materials. Guided Learning Hours "Guided Learning Hours" includes all direct teaching and support given to a learner by educators, trainers, or supervisors. For this qualification, there are a total of 84 Guided Learning Hours provided. Total Qualification Time Total Qualification Time (TQT) combines guided learning hours (GLH) and the hours students are expected to spend on independent learning, study, and assessments, all under the guidance of educational staff but without direct supervision. Qualification credit values are based on TQT, where one credit equals 10 learning hours. This particular qualification has a Total Qualification Time of 150 hours. Method of Assessment Assessment tasks involve a series of concise assignments that you need to finish to demonstrate your understanding of the material and include references in your work. Unit 2 and Unit 3 require mandatory observation videos that should each last at least 30 minutes. Unit 1 involves a written assessment. You're required to submit all assignments through the online portal. To pass, you must fulfil all the learning objectives; there are no grades assigned. Progression After completing the Level 3 Certificate in Assessing Vocational Achievement (CAVA), learners often have several course progression options to further their education and career development: Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (IQA): This qualification is suitable for those who wish to become internal quality assurers, ensuring that assessment processes and practices meet industry standards. Level 4 Certificate in Education and Training (CET): For those interested in becoming educators or trainers, this qualification focuses on the skills and knowledge required to teach in various learning environments. Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (IQA): This qualification is designed for individuals who want to take on leadership roles in quality assurance within assessment processes. Level 5 Diploma in Education and Training (DET): This advanced qualification is suitable for educators and trainers looking to enhance their teaching skills and knowledge Progression to higher education: Completing CAVA can also be a stepping stone for individuals interested in pursuing a higher education degree in education, training, or related fields. Specialised training courses: Depending on career goals, learners can choose from a variety of specialised training courses in areas such as leadership, management, or specific vocational subjects. Qualification Purpose The main goal of this certification is to confirm an individual's competence in a specific job role, in accordance with industry standards. This in-depth Level 3 Certificate in Assessing Vocational Achievement (RQF) course equips learners with the necessary knowledge and abilities to accurately assess occupational competence, whether in a workplace or other contexts. Who is this course for? Aspiring vocational assessors Educators and trainers HR professionals seeking assessment expertise Career changers entering the education sector Requirements This qualification has no specific entry requirements and is accredited for learners aged 19 years and above, including those with a minimum of a high school education and Level 3 AET (Award in Education and Training). Career path Vocational Assessor: £20,000 - £40,000 per year Educational Trainer: £25,000 - £50,000 per year HR Learning and Development Specialist: £30,000 - £60,000 per year Further Education Lecturer: £24,000 - £50,000 per year Quality Assurance Officer: £25,000 - £45,000 per year Training Coordinator: £22,000 - £40,000 per year Note: There is No Registration, Assessment, Certification fee included with this price

Networking Skills for Personal Success Course Overview Networking Skills for Personal Success is designed to equip learners with essential networking techniques to enhance their professional lives. By focusing on effective communication and relationship-building, this course helps learners build meaningful, professional connections, foster valuable partnerships, and navigate networking opportunities with confidence. Participants will gain a strong foundation in networking, which they can leverage for personal growth, career advancement, and professional development. The course is designed for individuals looking to develop and refine their networking strategies in a competitive environment. Course Description This course delves into a variety of networking strategies, from initiating conversations to maintaining long-lasting relationships. Learners will explore the art of small talk, how to leverage social media platforms for networking, and the importance of non-verbal communication in establishing rapport. Topics include identifying networking opportunities, preparing for networking events, and creating an effective personal brand. By the end of the course, participants will have a well-rounded understanding of networking tactics and will be prepared to apply these skills in both face-to-face and virtual environments. The course encourages learners to apply networking principles to foster personal and professional growth. Networking Skills for Personal Success Curriculum Module 01: Introduction to Networking Module 02: Effective Communication for Networking Module 03: Leveraging Social Media for Professional Connections Module 04: Building and Maintaining Relationships Module 05: Networking Etiquette and Strategies Module 06: Networking for Career Development Module 07: Personal Branding for Networking Module 08: Evaluating Networking Success (See full curriculum) Who is this course for? Individuals seeking to enhance their networking skills Professionals aiming to expand their professional network Beginners with an interest in building career relationships Anyone wishing to improve communication and interpersonal skills for career success Career Path Business Development Manager Relationship Manager Event Coordinator HR Specialist Sales and Marketing Professional Networking Consultant

Course Overview The "Interpersonal Skills for Professional Development" course is designed to equip learners with essential communication and emotional intelligence tools for career advancement. It covers a range of topics, including effective communication, collaboration, networking, and conflict management. By completing this course, learners will enhance their ability to build strong professional relationships, manage conflicts, and navigate diverse work environments. The course is ideal for professionals seeking to improve their interpersonal skills, elevate their workplace presence, and foster positive working relationships that contribute to personal and professional growth. Course Description This course dives deeper into various interpersonal skills that are crucial in any professional environment. Learners will explore topics such as emotional intelligence, which helps in recognising and managing emotions in the workplace, and collaboration, which focuses on working effectively within teams. The course also covers networking strategies, cultural sensitivity, conflict resolution, and negotiation techniques, ensuring learners develop a well-rounded skill set. Through these modules, learners will gain the tools to interact successfully with colleagues, clients, and superiors, all while cultivating a professional attitude that enhances career development. Course Modules Module 01: Introduction to Interpersonal Skills Module 02: Effective Communication Module 03: Emotional Intelligence Module 04: Collaboration and Teamwork Module 05: Networking and Relationship Building Module 06: Cultural Sensitivity and Diversity Module 07: Conflict Management Module 08: Negotiation Skills (See full curriculum) Who is this course for? Individuals seeking to improve their communication and interpersonal relationships. Professionals aiming to advance in their careers by mastering essential soft skills. Beginners with an interest in enhancing their workplace interactions. Anyone looking to develop emotional intelligence and conflict management strategies. Career Path Human Resources Specialist Project Manager Sales Executive Team Leader Client Relations Manager Customer Service Professional Public Relations Officer

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Personal and Networking Skills Course Overview This Personal and Networking Skills course is designed to enhance your ability to communicate confidently, build meaningful professional relationships, and expand your network effectively. It covers key areas such as interpersonal communication, networking strategies, and personal branding, equipping learners with the tools to foster connections that support career growth. The course offers valuable insights into effective listening, body language, and confidence-building techniques. By completing this course, learners will develop the essential skills to present themselves professionally, engage with diverse contacts, and create opportunities through purposeful networking. It is ideal for anyone seeking to improve their social skills in professional settings, increase influence, and advance their career prospects through enhanced interpersonal and networking capabilities. Course Description This comprehensive course delves into the fundamental aspects of personal development and professional networking. Learners will explore strategies for effective communication, including verbal and non-verbal techniques, to make positive first impressions and maintain strong connections. The course covers approaches to building and nurturing professional networks, understanding social dynamics, and utilising digital platforms for networking success. In addition, learners will develop personal branding skills that help articulate their unique value in the workplace or industry. Through interactive content, reflective activities, and scenario-based discussions, participants will gain confidence in networking environments and learn how to cultivate mutually beneficial relationships. The course is suitable for individuals at any career stage who wish to improve their interpersonal effectiveness and strategic networking abilities. Personal and Networking Skills Curriculum Module 01: Foundations of Personal Communication Module 02: Understanding Interpersonal Dynamics Module 03: Building Confidence and Effective Listening Module 04: Networking Strategies and Approaches Module 05: Personal Branding and Professional Presence Module 06: Utilising Digital Platforms for Networking Module 07: Maintaining and Growing Your Network (See full curriculum) Who Is This Course For? Individuals seeking to improve communication and relationship-building skills. Professionals aiming to enhance career development through networking. Beginners with an interest in personal growth and professional networking. Anyone wanting to build a confident and influential professional presence. Career Path Business Development Executive Sales and Marketing Professional Human Resources Coordinator Public Relations Officer Client Relationship Manager Entrepreneur or Small Business Owner Event and Networking Coordinator

Customer Service - Representative Course Overview This course provides a comprehensive exploration of the vital role customer service plays in business success. Learners will discover why exceptional service is essential in building loyalty, enhancing satisfaction, and driving revenue growth. Covering key principles such as Total Quality Management, customer retention strategies, and managing challenging interactions, this course equips participants with the knowledge to deliver outstanding service consistently. By the end, learners will understand how to elevate their customer engagement and contribute meaningfully to their organisation’s reputation and profitability. Course Description The course delves into a wide range of customer service topics designed to sharpen communication, problem-solving, and relationship-building skills. Participants will examine the critical factors influencing customer satisfaction, including understanding customer behaviour, avoiding common service pitfalls, and mastering phone etiquette. The curriculum also highlights strategies for handling difficult customers and implementing a “concierge” level of service. Through focused study, learners will develop the ability to increase customer retention and recognise the financial value of loyal clients. This professional course is ideal for those seeking to enhance their service delivery and advance their careers in customer-facing roles. Customer Service - Representative Curriculum: Module 01: WHY Customer Service Is CRITICAL To Your Business! Module 02: Good Isn’t Good Enough! Module 03: We Are ALL in the “Helping Field” Module 04: Providing “Concierge” Level Of Service Module 05: The 5 Tenets Of TQM Module 06: How To Boost Customer Satisfaction Module 07: How To Avoid The 10 Deadly Sins Of Customer Service! Module 08: More Money $$$ – Through Customer Retention Module 09: How Much Is A Customer Worth? $$$ Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: “LEAP” Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! (See full curriculum) Who is this course for? Individuals seeking to improve customer interaction skills. Professionals aiming to enhance career prospects in customer service. Beginners with an interest in customer service principles. Employees in client-facing roles wanting to boost service quality. Career Path Customer Service Representative Client Relations Officer Customer Support Specialist Call Centre Agent Retail Customer Advisor Hospitality Frontline Staff