In this 10 minute video course, we explain the importance of delivering excellent customer service. There are a number of things every person in the organisation can do to provide great service. It is not just the responsibility of the customer service team or receptionist. every one in the business should be looking to provide great service to all customers - external and internal.
Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Medical Terminology Online Training Do you want to study more about medical terminology or seek a career in it? This Medical Terminology Complete Training is meant to assist you in better understanding medical jargon. All the most recent subjects have been addressed in this Medical Terminology Complete Training to better equip you for a career in medicine. This Medical Terminology Complete Training covers everything from an introduction to medical terminology to other pertinent subjects. This Medical Terminology: Medical Terminology Complete Training will also teach you about medical specialties, procedures, and terminology related to bodily systems. Also, the Medical Terminology Complete Training covers common illnesses and medical problems. You may learn how to generate medical paperwork, how to communicate properly, and about pharmacology with this Medical Terminology: Medical Terminology Complete Training. Join today to start a lucrative career in Medical Terminology Complete Training! ** Courses are included in this Medical Terminology: Medical Terminology Course ** Course 01: Medical Terminology Course 02: Medical Receptionist Course 03: Safe Handling of Medicine **Other Benefits of Medical Terminology: Medical Terminology Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Medical Terminology: Medical Terminology course] Medical Terminology Online Training Course Curriculum of Medical Terminology Course Module 1: Introduction to Medical Terminology Module 2: Body Systems Terminology Module 3: Medical Specialties and Procedures Module 4: Common Medical Conditions and Diseases Module 5: Medical Documentation and Communication Module 6: Pharmacology Module 7: You Have to Know Other Topics Assessment Method of Medical Terminology After completing each module of the Medical Terminology: Medical Terminology Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Medical Terminology After completing the MCQ/Assignment assessment for this Medical Terminology: Medical Terminology course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Medical Terminology: Medical Terminology Online Training Medical Terminology: Medical Terminology course is designed for those who want to work or are already working in various settings within the NHS and private care facilities. Requirements Medical Terminology: Medical Terminology Online Training There are no specific requirements for Medical Terminology: Medical Terminology course because it does not require any advanced knowledge or skills. Career path Medical Terminology: Medical Terminology Online Training You can obtain employment in this field with the aid of this Medical Terminology: Medical Terminology Complete Training. Certificates Certificate of completion Digital certificate - Included
Let's know about the game-changing "Medical and Administrative Assistant" bundle. Numbers don't lie, and the demand for skilled professionals is soaring in the UK. We're talking about a transformative combo of 8 courses, "Medical and Administrative Assistant", that doesn't just open doors but kicks them wide open. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Medical & Clinical Administration Diploma Course 02: Diploma in Medical Secretary Course 03: Medical Receptionist Course 04: Clinical Observations Skills Course 05: Control and Administration of Medicines Online Training Course Course 06: Medical Terminology Training Course 07: Clinical Data Management with SAS Programming Course 08: Essentials of European Medical Device Regulations You'll dive into the nitty-gritty of healthcare administration, from wrangling complex medical terminologies to mastering the flow of clinical data with SAS programming. No dull lectures here - just engaging, practical learning that packs a punch. This "Medical and Administrative Assistant" bundle isn't about titles; it's about becoming that indispensable pillar in medical machinery. This "Medical and Administrative Assistant" bundle screams opportunity in a world of noise. Let's dive in and make Manson proud. Learning Outcomes Medical Language Mastery: Speak fluently in medical terms for effective communication. Data Pro with SAS: Skillfully manage medical data using SAS programming. Euro Device Reg Savvy: Navigate European Medical Device Regulations expertly. Precise Medication Admin: Safely administer medicines with pinpoint accuracy. Sharp Clinical Observer: Develop a keen eye for detail in clinical settings. Admin Whiz: Ace medical admin tasks, from reception to record management. The healthcare landscape demands professionals who can navigate both clinical intricacies and administrative challenges. Bridging this gap is essential but often elusive. The Medical and Administrative Assistant bundle is your compass in this complex terrain, offering a comprehensive toolkit to excel in medical and administrative spheres. This "Medical and Administrative Assistant" bundle ensures that you become fluent in medical terminology, allowing you to communicate effectively with colleagues and patients. Data management is another pivotal skill, and here's where SAS programming steps in. With its expertise, you'll seamlessly manage medical data, guaranteeing accuracy and compliance - a skill set crucial for advancement. Navigating the labyrinth of European Medical Device Regulations can be daunting, yet it's non-negotiable. Our "Medical and Administrative Assistant" bundle equips you with a nuanced understanding, making you an asset in ensuring adherence and quality. Administering medicines demands precision, a trait this "Medical and Administrative Assistant" bundle sharpens through meticulous training. Meanwhile, your clinical observation skills will be honed, fostering an eye for detail that's invaluable in any healthcare setting. Lastly, mastering medical administrative tasks is your gateway to organizational success. You'll seamlessly harmonize medical and administrative responsibilities from reception duties to record management. In a competitive healthcare job market, versatility is paramount. This 'Medical and Administrative Assistant' bundle addresses the demands of modern healthcare and propels you to the forefront of excellence. Be the sought-after professional who doesn't just fill a role but transforms healthcare with a potent mix of medical prowess and administrative skill. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Future healthcare pros blending medical expertise with an administrative flair New grads wanting a head start in the healthcare realm Experienced workers expanding their skills for more roles Aspiring medical receptionists, admins, and secretaries Those mastering European medical device regulations Precision medication admins and sharp clinical observers Career path Medical Office Administrator (£20k - £30k per year) Healthcare Data Analyst (£25k - £45k per year) Clinical Research Coordinator (£25k - £40k per year) Medical Device Regulatory Specialist (£30k - £50k per year) Pharmaceutical Sales Representative (£25k - £45k per year) Hospital Receptionist (£18k - £25k per year) Healthcare Compliance Officer (Salary: £30k - £50k per year) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
The UK's demand for office administration and receptionist roles has generally been increasing over the past few years. And with this Diploma in Office Admin and Reception, you can jumpstart your career and find yourself in a well-paying position with opportunities for advancement. Office Admin and Reception skills give you the flexibility to work in a variety of positions. For example, you may specialise as a Medical or Legal Secretary, go into HR or finance, or even become a personal assistant. This Diploma in Office Admin and Reception is an excellent place to start whether you have some expertise or are a newbie because these are all fantastic, lucrative possibilities. The Diploma in Office Admin and Reception is broken up into handy, simple-to-understand segments so you may learn as you go. Everything is covered, including how to properly organise business documents and communicate at work. Learning Outcome Gain sufficient knowledge of the role and responsibilities of office administrators and receptionists Be trained in the role of an office administrator and receptionist to fast-track your career Familiarise with administrative and reception duties to ensure the smooth running of an office Learn how to motivate your team and provide them with the right tools to achieve common work goals Develop your knowledge of telephone etiquette and understand how to respond to difficult customers Why Choose a Diploma In Office Admin And Reception - Level 3? Opportunity to earn a certificate which is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here are the topics you will cover on the Diploma In Office Admin And Reception - Level 3 Course: Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have finished the learning stages in the Diploma in Office Admin and Reception , your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Admin and Reception course does not require you to have any prior qualifications or experience. Anybody who wants to start a career as an office admin. Anybody who wants to learn basic receptionist skills. Requirements You will not need any prior background or expertise to enrol in this course. Career path Receptionist Telephonist School Secretary Office Admin Health Record Clerk Receptionists in the UK earn around 15K - 22K per annum. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Office and Reception Management Certification It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office & Reception Management Certificate course is designed to provide an employee with those exact skills. Demonstrating organisational competence in this field opens doors to advancing an employee's career in the business. This programme consists of 18 modules, designed to provide an insight into what is expected from a person working in an office environment. The industry-approved certificate provides the employee with confidence-building skills, to enable them to move up in their career. What's Covered in the Course? The 18 modules cover both office management and interpersonal problem-solving skills, as well as providing insight into the way in which the employee tends to react in these situations. The office receptionist performs a vital role as the 'face of the business', creating a first impression that influences visitors' perceptions of the organisation's culture. Communication skills, teamwork and office administrative systems, basic financial management - managing petty cash and office supplies - are also included, as well as the planning and scheduling of meetings, minute-taking and report-writing. As the person in this position usually deals with colleagues at all levels of the organisation, it is important that they understand managerial issues and responsibilities. Performance management and appraisals, staff promotions, recruitment and selection and compliance with equal opportunities and diversity in the workplace legislation are all covered, together with the importance of good health and safety practices. The use - and abuse - of social media and its role in the office environment brings the learner up-to-date with the current thinking in this field. The team member will learn: How to handle staff and understand their performance; The legal side of various policies and health and safety; Communication; How to deal with customers and colleagues; Financial aspects: petty cash and office supplies; Office layouts; The art of delegation; Social media; How to handle meetings, including chairing them. What are the Benefits of the Course? There are a number of clear benefits of completing this Office & Reception Management certificate, including: A professional front-line receptionist improves the image of your business; The ability to study at the employee's pace and in the comfort of their own home; Easy internet-based access to study material on any device; Short, sharp, structured organisation of learning materials; Industry-approved certification.
Medical Terminology: Medical Terminology Course Online Do you wish to begin a career in the field of medical terminology? Or do you want to improve your knowledge of medical terminology? If the answer is yes, you've found the proper site. By acquiring the skills of medical terminology: medical terminology, you will be able to provide the best results possible with the help of our extensive Medical Terminology: Medical Terminology Course. All the most recent subjects have been covered in this medical terminology: medical terminology training to keep you well-prepared for your career. An overview of medical terminology and all the essential jargon is provided at the beginning of our medical terminology: medical terminology course. In the Medical Terminology: Medical Terminology Course, you will learn various maintenance techniques for various bodily systems. You will also be able to control any common illnesses and medical disorders with this Medical Terminology: medical terminology. You will be able to maintain appropriate medical records and communication after completing this Medical Terminology: medical terminology course. So enrol now for a successful Medical Terminology: Medical Terminology Course career without any further delay! Learning Outcome of Medical Terminology: Medical Terminology Course You will be prepared to explore the many parts of the human body after taking a medical terminology course. You can become familiar with the terminology, medical equipment, and techniques used to treat the body's systems. You can better grasp common medical conditions and diseases by taking a medical terminology course. You will have medical documentation and communication skills. Recognise medical terminology and the digestive system's components. Main Course: Medical Terminology Course Free Courses included with Medical Terminology: Medical Terminology Course Course 01: Medical Receptionist Course 02: Medical Transcription Course 03: Clinical Administration Special Offers of this Medical Terminology: Medical Terminology Course: This Medical Terminology: Medical Terminology Course includes a FREE PDF Certificate. Lifetime access to this Medical Terminology: Medical Terminology Course Instant access to this Medical Terminology: Medical Terminology Course 24/7 Support Available to this Medical Terminology: Medical Terminology Course [ Note: Free PDF certificate as soon as completing Medical Terminology: Medical Terminology Course] Medical Terminology: Medical Terminology Course Online Course Curriculum of Medical Terminology Course Module 01: Introduction Module 02: Safeguarding Structure and Guidance Module 03: Recognising and Responding to Abuse Module 04: Responses Under the Safeguarding Structure Module 05: Working Together and Sharing Information Module 06: Recording Information Assessment Method of Medical Terminology Course After completing Medical Terminology: Medical Terminology Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Medical Terminology Course After completing the Medical Terminology: Medical Terminology Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99 Who is this course for? Medical Terminology: Medical Terminology Course Online Everyone is welcome to attend this Medical Terminology: Medical Terminology Course training. Requirements Medical Terminology: Medical Terminology Course Online To enrol in this Medical Terminology: Medical Terminology Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Terminology: Medical Terminology Course. Be energetic and self-motivated to complete our Medical Terminology: Medical Terminology Course. Basic computer Skill is required to complete our Medical Terminology: Medical Terminology Course. If you want to enrol in our Medical Terminology: Medical Terminology Course, you must be at least 15 years old. Career path Medical Terminology: Medical Terminology Course Online Our Medical Terminology: Medical Terminology Course might help you obtain a job in this field.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever dreamed of becoming the backbone of a successful organisation? Administrative professionals are crucial to 98% of UK businesses, with over 2.5 million employed across various industries. If you're looking for a rewarding and versatile career path, this PA, Office Skills & Administration bundle is your perfect starting point. Our meticulously crafted bundle aims to teach you about Admin, Secretarial & PA, and Office Administration & Skills, ensuring you are equipped with the highest level of administrative knowledge. Additionally, specialised courses in Hospitality Management for Receptionists, Effective Minute-Taking, and Meeting Management will refine your skills in specific, crucial areas of corporate administration. These courses share essential theoretical knowledge providing you with a robust skillset that meets the demands of modern businesses. This Executive PA, Office Skills & Administration Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Course 02: Advanced Diploma in Office Administration & Skills at QLS Level 7 Course 03: Hospitality Management for Receptionist Course 04: Effective Minute-Taking Training Course 05: Meeting Management Learning Outcomes of PA, Office Skills & Administration Confidently handle scheduling, filing, correspondence, and more. Organise and manage effective meetings that achieve goals. Provide exceptional support to executives and teams. Understand and navigate compliance regulations in your field. Capture key information accurately and concisely. Build strong relationships and collaborate effectively. Advance your career by mastering the art of administration with our comprehensive training bundle. Whether you aim to climb the corporate ladder, enhance your current job performance, or secure a prestigious new position, our courses offer the expertise you need. Don't miss the opportunity to stand out in the job market. Enrol today and transform your professional future! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! *** Course Curriculum *** Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Advanced Diploma in Office Administration & Skills at QLS Level 7 Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meetings and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing Petty Cash Course 03: Office Admin and Receptionist Skills Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 240 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Executive PAs Office Administrators Receptionists Secretarial Staff Career Changers Office Managers Note: This PA, Office Skills & Administration Bundle is not a regulated course. To qualify, you may choose any of the following: Level 1 Certificate in Business Administration Level 2 Certificate - Business Administration Level 2 Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 2 Certificate in Principles of Business and Administration (RQF) Level 3 Certificate in Principles of Business (RQF) Administration BTEC Business Level 2 Diploma in Business Administration Level 4 Diploma in Business Administration Level 6 Diploma in Business Administration Level 2 Diploma in Business Administration (RQF) Requirements You will not need any prior background or expertise to enrol on this PA, Office Skills & Administration Diploma Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Personal Assistant - £35,000 Office Manager - £30,000 Senior Administrator - £28,000 Receptionist Team Leader - £25,000 Meeting and Events Coordinator - £24,000 Administrative Assistant - £22,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - £129 Please note that International students have to pay an additional £10 as a shipment fee.