Booking options
£12
£12
On-Demand course
19 hours
All levels
The UK's demand for office administration and receptionist roles has generally been increasing over the past few years. And with this Diploma in Office Admin and Reception, you can jumpstart your career and find yourself in a well-paying position with opportunities for advancement. Office Admin and Reception skills give you the flexibility to work in a variety of positions. For example, you may specialise as a Medical or Legal Secretary, go into HR or finance, or even become a personal assistant. This Diploma in Office Admin and Reception is an excellent place to start whether you have some expertise or are a newbie because these are all fantastic, lucrative possibilities.
The Diploma in Office Admin and Reception is broken up into handy, simple-to-understand segments so you may learn as you go. Everything is covered, including how to properly organise business documents and communicate at work.
Learning Outcome
Gain sufficient knowledge of the role and responsibilities of office administrators and receptionists
Be trained in the role of an office administrator and receptionist to fast-track your career
Familiarise with administrative and reception duties to ensure the smooth running of an office
Learn how to motivate your team and provide them with the right tools to achieve common work goals
Develop your knowledge of telephone etiquette and understand how to respond to difficult customers
Why Choose a Diploma In Office Admin And Reception - Level 3?
Opportunity to earn a certificate which is accredited by CPDQS.
Get a free student ID card! (£10 postal charge will be applicable for international delivery).
Innovative and engaging content.
Free assessments.
24/7 tutor support.
****Course Curriculum****
Here are the topics you will cover on the Diploma In Office Admin And Reception - Level 3 Course:
Module 01: Personal Assistant
Module 02: Admin Support
Module 03: Administrative Management
Module 04: Organisational Skills
Module 05: Telephone Etiquette
Module 06: Business Writing
Module 07: Time Management
Module 08: Body Language and Effective Communication
Module 09: Meeting Management
Module 10: Excel Basics
Navigate the Excel User Interface
Use Excel Commands
Create and Save a Basic Workbook
Enter Cell Data
Use Excel Help
Create Worksheet Formulas
Insert Functions
Reuse Formulas and Functions
Insert, Delete, and Adjust Cells, Columns, and Rows
Search for and Replace Data
Use Proofing and Research Tools
Apply Text Formats
Apply Number Format
Align Cell Contents
Apply Styles and Themes
Apply Basic Conditional Formatting
Create and Use Templates
Preview and Print a Workbook
Set Up the Page Layout
Configure Headers and Footers
Manage Worksheets
Manage Workbook and Worksheet Views
Manage Workbook Properties
Module 11: PowerPoint Basic
Customize the User Interface
Set PowerPoint 2016 Options
Modify Slide Masters and Slide Layouts
Add Headers and Footers
Modify the Notes Master and the Handout Master
Create SmartArt
Modify SmartArt
Write Math Equations
Add Audio to a Presentation
Add Video to a Presentation
Customize Animations and Transitions
Review a Presentation
Store and Share Presentations on the Web
Annotate a Presentation
Set Up a Slide Show
Create a Custom Slide Show
Add Hyperlinks and Action Buttons
Record a Presentation
Secure a Presentation
Broadcast a Slide Show
Create a Video or a CD
Assessment Process
Once you have finished the learning stages in the Diploma in Office Admin and Reception , your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately.
15 CPD hours / points Accredited by CPD Quality Standards
This Office Admin and Reception course does not require you to have any prior qualifications or experience.
Anybody who wants to start a career as an office admin.
Anybody who wants to learn basic receptionist skills.
You will not need any prior background or expertise to enrol in this course.
Receptionist
Telephonist
School Secretary
Office Admin
Health Record Clerk
Receptionists in the UK earn around 15K - 22K per annum.
CPDQS Accredited Certificate
Digital certificate - £10
CPDQS Accredited Certificate
Hard copy certificate - £29
If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.