Enhance your CV with one of the most in-demand skills in the UK. Covering all the key techniques in and understanding of providing good customer service, expert communication skills, time management and document preparation, this Office Skills and Receptionist Course has been designed to give you the skills to succeed in a variety of business areas and industries. Through video lessons, PDF handouts, mock exams and online assessments, you will learn how to improve your verbal and nonverbal communication skills, write and prepare expert documents and effectively manage your time. You also gain role-specific competencies in keeping a good telephone manner, gatekeeping and providing excellent customer service. Many of the skills you learn through this course are transferable across a range of fields, giving you even more chances to build yourself a new career. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This Office Skills and Receptionist course is ideal for people who want to start working as a Receptionist, Office Administrator, Office Manager, Administration Assistant, or Secretary, as well as people who want to enhance their office skills in general.
Step into the world of front office operations with 'The Reception Workstation,' a course designed to elevate your professional skills in the heart of customer interaction. Picture yourself as the first point of contact, where each guest's experience begins with your greeting. The course starts with an engaging introduction to the reception role, laying the groundwork for what it takes to be the face of an organisation. It's not just a job; it's an art form that combines efficiency, professionalism, and warmth. As you journey through the modules, you will discover the core skills essential for a stellar receptionist. From mastering the nuances of the reception area to handling phone calls with grace and managing messages with precision, each module is a step towards excellence. You will learn the intricacies of scheduling, ensuring that appointments flow seamlessly. Further, the course delves into administrative responsibilities and document management, skills crucial for the smooth operation of any business. Concluding with safety, security protocols, and ways to enhance guest experiences, you emerge not just skilled but exceptional in delivering first impressions that last. Learning Outcomes Understand the critical role and responsibilities of a receptionist. Develop key skills for effective communication and message handling. Learn to manage the reception area efficiently. Acquire proficiency in scheduling and appointment coordination. Master administrative tasks and understand safety and security protocols. Why choose The Reception Workstation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is The Reception Workstation course for? Aspiring receptionists and front desk personnel. Administrative staff looking to enhance their skill set. Customer service professionals in hospitality and corporate sectors. Office managers overseeing front desk operations. Anyone interested in a career in front office management. Career path Receptionist - £18,000 to £25,000 Front Office Manager - £22,000 to £30,000 Customer Service Representative - £19,000 to £27,000 Administrative Assistant - £20,000 to £26,000 Office Coordinator - £21,000 to £28,000 Guest Experience Manager - £23,000 to £32,000 Prerequisites This The Reception Workstation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Reception Workstation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Reception Role Introduction to the Reception Role 00:22:00 Module 02: Essential Reception Skills Essential Reception Skills 00:22:00 Module 03: Understanding the Reception Workstation Understanding the Reception Workstation 00:22:00 Module 04: Handling Phone Calls and Messages Handling Phone Calls and Messages 00:21:00 Module 05: Scheduling and Appointments Scheduling and Appointments 00:22:00 Module 06: Administrative Tasks and Document Management Administrative Tasks and Document Management 00:22:00 Module 07: Safety and Security Protocols Safety and Security Protocols 00:23:00 Module 08: Enhancing Guest Experience Enhancing Guest Experience 00:22:00 Mock Exam Mock Exam - The Reception Workstation 00:20:00 Final Exam Final Exam - The Reception Workstation 00:20:00
Clinical Receptionist Administration When entering any clinical center, we may feel that the primary individual whom we see is a specialist or a medical attendant. Notwithstanding, by and large, you are presumably going to see a clinical assistant first. These receptionists are significant, as they are answerable for booking arrangements, recovering patient records and numerous other in the background obligations. Individuals who decide to become clinical receptionists regularly advantage by acquiring experience in a clinical setting, acquiring knowledge into the clinical field and having the option to help specialists and patients. While the job may not offer the compensation of a specialist or attendant, clinical receptionists are essential to empower clinical offices to run productively. This course will broadly expound on what a clinical secretary is and what they do. Initially, we examine a couple of capabilities that can assist you with mastering the important abilities that are expected of clinical receptionists. Then, we examine the ideal individual attributes, abilities and advantages of turning into a clinical secretary. At long last, we furnish you with a couple of steps to help kick you off, and a couple of expressions of counsel and tips. You Will Learn: Around a couple of sorts of capabilities that you can acquire for a clinical secretary position The individual attributes that businesses frequently search for in a likely clinical secretary The obligations and abilities that are expected of a clinical assistant Tip and counsel to help you become a clinical assistant The Benefits of Taking This Course: Understanding the stuff to turn into a clinical secretary Finding out about the advantages of turning into a clinical secretary You will realize where to begin while seeking after a clinical assistant job
Inn Receptionist Administration Inns are quite possibly the main parts of safe travel. In any case, without lodging receptionists, we could never get to completely make the most of our objections. Lodging receptionists are a vital piece of inn staff. They are the primary individual and, regularly, the lone individual with whom a visitor interfaces, while remaining at a lodging. Individuals who decide to become inn receptionists regularly advantage by acquiring the vital confirmation and experience needed to keep up the front counter and help visitors. While lodging gathering is definitely not a developing position decision, it is an incredible beginning for the individuals who are hoping to have a profession in the friendliness and the travel industry area. This course will really expound on the different abilities needed to turn into an inn secretary. We start by clarifying the obligations of an inn assistant. Then, we talk about the advantages of working in this field and the means that you can take to help begin in the accommodation business. At last, we give you a couple of tips and exhortation on the best way to turn into a lodging secretary. You Will Learn: About the various duties that are frequently expected of a lodging assistant The abilities that are needed to be a lodging assistant The advantages of filling in as a lodging secretary in the friendliness and the travel industry area Tips and guidance for getting the necessary range of abilities needed to turn into an inn secretary The Benefits of Taking This Course: You will get familiar with the essentials of the job of lodging secretary You will find out pretty much every one of the obligations that a lodging assistant has, aside from checking in visitors and giving them their keys
Medical Receptionist: Medical Receptionist and Secretary Course Online Enrol on our Medical Receptionist: Medical Receptionist Course to ensure that your Clinic or Medical Facility runs smoothly and efficiently. By studying this Medical Receptionist: Medical Receptionist Course, you will quickly master the difficult task of managing a medical environment and all of its challenges. Whether you're a manager or an administrator, our comprehensive Medical Receptionist: Medical Receptionist Course will prepare you for any situation that may arise in your line of work. This Medical Receptionist: Medical Receptionist Course provides you with a thorough understanding of the medical and clinical administration responsibilities. From filing confidential medical records to controlling the flow of medicinal stocks and supplies, you'll learn everything you need to know. Enrol in this valuable Medical Receptionist: Medical Receptionist Course today to ensure that you are fully aware of your legal and ethical responsibilities as an administrator. Why choose this Medical Receptionist: Medical Receptionist Course from the School of Health Care? Self-paced Medical Receptionist: Medical Receptionist and Secretary Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Medical Receptionist: Medical Receptionist Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Medical Receptionist: Medical Receptionist Course. Main Course: Diploma in Medical Receptionist Free Courses included with Medical Receptionist: Medical Receptionist Course Course 01: Communication Skills Course Course 02: Level 4 Time Management Course Course 03: Level 5 Proofreading & Copy Editing Course 04: Level 2 Customer Service [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course] Medical Receptionist: Medical Receptionist Course Online This Diploma in Medical Secretary & Receptionist course consists of 13 modules. Curriculum of Medical Receptionist: Medical Receptionist Course Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Who is this course for? Medical Receptionist: Medical Receptionist Course Online This Medical Receptionist: Medical Receptionist Course is ideal for individuals who want to start or advance their careers in Medical Reception and Medical Administration roles. Requirements Medical Receptionist: Medical Receptionist Course Online To enrol in this Medical Receptionist: Medical Receptionist Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Receptionist: Medical Receptionist Course. Be energetic and self-motivated to complete our Medical Receptionist: Medical Receptionist Course. Basic computer Skill is required to complete our Medical Receptionist: Medical Receptionist Course. If you want to enrol in our Medical Receptionist: Medical Receptionist Course, you must be at least 15 years old. Career path Medical Receptionist: Medical Receptionist Course Online After completing this Medical Receptionist: Medical Receptionist Course, you will be able to pursue a variety of careers, including: Healthcare Administrator GP Receptionist Patient Coordinator Medical Assistant Medical Receptionist
Medical Receptionist: Medical Receptionist Course Online Learn all the skills required to work as a Medical Secretary through our Receptionist: Medical Receptionist Course. The medical profession is a challenging field, requiring discretion, patience, sensitivity, and an unwavering eye for detail. This Receptionist: Medical Receptionist Course will teach you all the essential skills you require to act as a link between patient and doctor. This Receptionist: Medical Receptionist Course will provide you a thorough understanding of the roles and responsibilities of a medical secretary. Through this Receptionist: Medical Receptionist Course, you will also learn various medical secretary skills, including an effective — Filing system, Medical transcription, Medical writing, Maintaining medical records, An appointment system, and more. Furthermore, this Receptionist: Medical Receptionist Course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Courses are included in this Medical Receptionist: Medical Receptionist Course Course 01: Medical Receptionist - Course Course 02: Dealing With Difficult People [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course] Medical Receptionist: Medical Receptionist Course Online This Diploma in Medical Secretary & Receptionist course consists of 13 modules. Assessment Method of Receptionist: Medical Receptionist Course After completing Receptionist: Medical Receptionist Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Receptionist: Receptionist Course After completing the Receptionist: Medical Receptionist Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Receptionist: Medical Receptionist Course Online This Receptionist: Receptionist Course is suitable for Health Care Professionals who work and want to work in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Receptionist: Medical Receptionist Course Online To enrol in this Receptionist: Medical Receptionist Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Receptionist: Medical Receptionist Course. Be energetic and self-motivated to complete our Receptionist: Medical Receptionist Course. Basic computer Skill is required to complete our Receptionist: Medical Receptionist Course. If you want to enrol in our Receptionist: Medical Receptionist Course, you must be at least 15 years old. Career path Receptionist: Medical Receptionist Course Online After completing this Receptionist: Medical Receptionist Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including — Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator
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Receptionist : Medical Receptionist and Terminology Do you want to acquire all the skills and information required to operate as a receptionist? This Receptionist : Medical Receptionist and Terminology will teach you all the skills you need to act as a bridge between the company and its clients. After completing this Receptionist : Medical Receptionist and Terminology, you will have a thorough grasp of the roles and responsibilities of a medical secretary. This Receptionist : Medical Receptionist and Terminology will teach you a number of medical secretarial skills. Moreover, this Receptionist : Medical Receptionist and Terminology will also address various legal aspects of the healthcare industry and the fundamental concepts of patient confidentiality. This Receptionist : Medical Receptionist and Terminology has improved understanding of law, ethics, and medicine. This Receptionist : Medical Receptionist and Secretary will help you understand health and safety problems in a clinical setting and help you communicate with patients successfully. Become more knowledgeable about The Hospital Service, Private Medical, Paperwork, Fees, and Finances in General Practises by enrolling in our Receptionist : Medical Receptionist and Terminology! Learning Outcomes Of Receptionist : Medical Receptionist and Terminology After completing this Receptionist : Medical Receptionist and Terminology, the learner will be able to: Understand the basics of the National Health Service and the roles and responsibilities of a Receptionist. The Medical Receptionist and Secretary describes how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics, and Medicine as a Receptionist. The Medical Receptionist and Secretary gives a thorough understanding of the effective filing system in medical offices. The Medical Receptionist and Secretary will help you familiarise yourself with the concept of patient confidentiality and its dos and don’ts. Become skilled at controlling and ordering stocks, supplies, Medical Terminology and Clinical Aspects With the help of Medical Receptionist and Secretary. The Medical Receptionist and Secretary increases your knowledge of the importance of health and safety in the healthcare sector. You can gain a solid understanding of Complementary Medicine from this Medical Receptionist and Secretary. Main Course: Medical Receptionist and Secretary Free Courses are including with this Receptionist : Medical Receptionist and Terminology Course Along with The Medical Receptionist and Secretary Course, We Offer a free Medical Terminology course Along with The Medical Receptionist and Secretary Course, We Offer a free Nursing & Prescribing Course Along with The Medical Receptionist and Secretary Course, We Offer a free Practice Nurse Course Along with The Medical Receptionist and Secretary Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Receptionist : Medical Receptionist and Terminology Course This Medical Receptionist and Secretary Course includes a FREE PDF Certificate. Lifetime access to this Medical Receptionist and Secretary Course Instant access to this Medical Receptionist and Secretary Course Get FREE Tutor Support to this Medical Receptionist and Secretary Course Receptionist : Medical Receptionist and Terminology During our Receptionist: Medical Receptionist Course, you will acquire all the skills necessary to work as a Medical Secretary. The medical industry is demanding and calls for tact, endurance, empathy, and a constant attention to detail. You will learn all the necessary skills in this Receptionist: Medical Receptionist Course to serve as a liaison between patients and doctors. Who is this course for? Receptionist : Medical Receptionist and Terminology Health care professionals that work or aspire to work in healthcare environments including hospitals, clinics, and healthcare institutions should take this Receptionist : Medical Receptionist and Secretary. Requirements Receptionist : Medical Receptionist and Terminology To enrol in this Receptionist : Medical Receptionist and Secretaryr Course, students Need : To join in our Receptionist : Medical Receptionist and Secretary Course, you must have a strong command of the English language. To successfully complete our Receptionist : Medical Receptionist and Secretary Course, you must be vivacious and self driven. To complete our Receptionist : Medical Receptionist and Secretary Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Receptionist : Medical Receptionist and Secretary Course. Career path Receptionist : Medical Receptionist and Terminology You will be able to pursue career prospects as a Medical Receptionist, Medical Secretary, and many more after finishing this Receptionist : Medical Receptionist and Secretary course.
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Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access