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833 Quality Assurance (QA) courses delivered Online

Basic Data Analysis

4.5(3)

By Studyhub UK

Unveil the power of data through our captivating Basic Data Analysis course, where curiosity meets capability. Embark on a journey of discovery, exploring the intricacies of data and information analysis. Dive deep into various data analysis methods and tools, from exploratory data analysis to qualitative data analysis. Let us ignite your passion for deciphering insights hidden within data. In this course, you'll master the fundamentals of data analysis, gaining invaluable skills applicable across diverse fields. Explore modules covering the principles of process management and strategies for driving improvement through data-driven insights. From understanding variation to presenting performance data effectively, each module equips you with practical knowledge essential for success in data analysis jobs. So, if you are looking for data analysis courses, you've landed on the right page.  Learning Outcomes: Acquire proficiency in using data analysis tools such as Pareto charts, histograms, and control charts. Develop the ability to interpret performance data and identify patterns through exploratory data analysis. Gain a comprehensive understanding of variation and strategies to manage it effectively. Apply data-driven approaches to drive continuous improvement and enhance decision-making processes. Demonstrate proficiency in structuring performance measurement systems to optimize organizational outcomes. Why buy this Basic Data Analysis Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Basic Data Analysis there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Basic Data Analysis course for? Individuals eager to enter the field of data analysis. Professionals seeking to enhance their data analysis skills. Students interested in exploring the principles of process management. Anyone curious about leveraging data for informed decision-making. Individuals aiming to pursue data analysis jobs in various industries. Prerequisites This Basic Data Analysis does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Basic Data Analysis was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Data Analyst: £25,000 - £40,000 Per Annum Business Analyst: £30,000 - £45,000 Per Annum Financial Analyst: £30,000 - £50,000 Per Annum Market Research Analyst: £25,000 - £35,000 Per Annum Operations Analyst: £25,000 - £40,000 Per Annum Quality Assurance Analyst: £25,000 - £35,000 Per Annum Course Curriculum Basic Data Analysis Module 01: Introduction 00:02:00 Module 02: Agenda and Principles of Process Management 00:06:00 Module 03: The Voice of the Process 00:05:00 Module 04: Working as One Team for Improvement 00:04:00 Module 05: Exercise: The Voice of the Customer 00:03:00 Module 06: Tools for Data Analysis 00:07:00 Module 07: The Pareto Chart 00:03:00 Module 08: The Histogram 00:03:00 Module 09: The Run Chart 00:04:00 Module 10: Exercise: Presenting Performance Data 00:05:00 Module 11: Understanding Variation 00:06:00 Module 12: The Control Chart 00:06:00 Module 13: Control Chart Example 00:04:00 Module 14: Control Chart Special Cases 00:06:00 Module 15: Interpreting the Control Chart 00:10:00 Module 16: Control Chart Exercise 00:07:00 Module 17: Strategies to Deal with Variation 00:06:00 Module 18: Using Data to Drive Improvement 00:14:00 Module 19: A Structure for Performance Measurement 00:06:00 Module 20: Data Analysis Exercise 00:06:00 Module 21: Course Project 00:03:00 Module 22: Test your Understanding 00:17:00 Assignment Assignment - Diploma in Data Analysis Fundamentals 00:00:00

Basic Data Analysis
Delivered Online On Demand2 hours 13 minutes
£10.99

Diploma in Lean Process and Six Sigma at QLS Level 5

4.5(3)

By Studyhub UK

Embark on a transformative journey towards mastering the art of Lean Process and Six Sigma with our comprehensive Diploma course. Dive into efficiency and quality improvement methodologies through an engaging curriculum designed to equip you with practical skills and knowledge. Lean Six Sigma is more than just a certification; it's a pathway to revolutionising processes and driving organisational success. In today's competitive landscape, understanding Lean Six Sigma is essential for professionals seeking to enhance productivity and eliminate waste. Through our meticulously crafted modules, you'll unravel the intricacies of Lean principles, delve into the core concepts of Six Sigma methodology, and gain a profound understanding of how these approaches synergise to streamline operations and maximise value delivery. Whether you're a novice curious about what Six Sigma entails or a seasoned practitioner aiming to refine your expertise, this course caters to learners of all levels. Learning Outcomes: Grasp the fundamentals of Lean and its application in fostering a culture of continuous improvement. Master the Five Principles of Lean and adeptly identify value and eliminate waste in processes. Understand the intricacies of Six Sigma methodology and its Define, Measure, Analyse, Improve, and Control phases. Acquire practical Value Stream Mapping (VSM) skills and learn to optimise workflow efficiency. Develop the ability to lead Lean Six Sigma initiatives and drive tangible results within your organisation. Why buy this Diploma in Lean Process and Six Sigma at QLS Level 5 Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diploma in Lean Process and Six Sigma at QLS Level 5 course for? Professionals seeking to enhance their skills in process improvement methodologies. Individuals interested in pursuing a career in quality management or operational excellence. Managers aiming to foster a culture of continuous improvement within their teams. Students eager to gain a competitive edge in the job market. Entrepreneurs looking to streamline their business processes for greater efficiency and profitability. Prerequisites This Diploma in Lean Process and Six Sigma at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Lean Six Sigma Consultant: £35,000 - £60,000 Per Annum Quality Assurance Manager: £30,000 - £50,000 Per Annum Operations Manager: £40,000 - £70,000 Per Annum Process Improvement Specialist: £30,000 - £55,000 Per Annum Supply Chain Analyst: £25,000 - £45,000 Per Annum Project Manager: £35,000 - £65,000 Per Annum Certification After studying the course materials of the Diploma in Lean Process and Six Sigma at QLS Level 5 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Diploma in Lean Process and Six Sigma Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Order your QLS Endorsed CertificateOrder your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Diploma in Lean Process and Six Sigma at QLS Level 5
Delivered Online On Demand3 hours 30 minutes
£10.99

Telephone Customer Service Training

4.5(3)

By Studyhub UK

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

Telephone Customer Service Training
Delivered Online On Demand5 hours 21 minutes
£10.99

Diploma in Construction Management

5.0(10)

By Apex Learning

Overview Construction management is vast, and the global construction market is forecasted to grow by 85% to $15.5 TRILLION worldwide by 2030. The Diploma in Construction Management becomes an essential learning tool for those aspiring to spearhead this growth. This comprehensive course covers all the critical facets of construction management, equipping students with the essential knowledge and in-demand skills to oversee complex Construction projects seamlessly. From understanding the project life cycle to mastering the legal aspects of contracting, this Construction diploma offers a holistic approach to the dynamic world of construction management. Master key areas, from project phases to essential construction management techniques, and propel your career in this dynamic field. Enrol today! Key Features of the Course: FREE Construction Management CPD-accredited certificate Get a free student ID card with Construction Management training (£10 applicable for international delivery) Lifetime access to the Construction Management course materials The Construction Management program comes with 24/7 tutor support Get instant access to this Construction Management course Learn Construction Management training from anywhere in the world The Construction Management training is affordable and simple to understand The Construction Management training is an entirely online Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma in Construction Management. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Construction Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as: Construction Manager Site Manager Project Manager Quantity Surveyor Estimator Site Engineer Building Surveyor Health and Safety Manager Sustainability Manager General Foreman Course Curriculum 1 sections • 18 lectures • 06:43:00 total length •Module 01: Introduction to Construction Management: 00:19:00 •Module 02: Project Life Cycle and Success: 00:28:00 •Module 03: Cost Management: 00:22:00 •Module 04: Preliminary Site Investigation and Site Organisation: 00:24:00 •Module 05: Site Management: 00:19:00 •Module 06: Planning and Management of Equipment: 00:32:00 •Module 07: Construction Materials Management: 00:22:00 •Module 08: Vendor Analysis in Construction Management: 00:24:00 •Module 09: Construction Procurement: 00:18:00 •Module 10: Stock Control: 00:22:00 •Module 11: Supply Chain Management: 00:21:00 •Module 12: The Main Participators: 00:21:00 •Module 13: Quality Assurance and Customer Care: 00:21:00 •Module 14: Legal Aspects of Contracting: 00:19:00 •Module 15: Human Resources Management: 00:22:00 •Module 16: Risk and Value Management: 00:21:00 •Module 17: Communications, Information and Documentation of Construction: 00:24:00 •Module 18: Health and Safety in Construction Management: 00:24:00

Diploma in Construction Management
Delivered Online On Demand7 hours
£9.99

Six Sigma Black Belt - Advance Diploma

4.5(3)

By Studyhub UK

Overview Lean six sigma one of the popular topic in the project management industry. One of the primary goals of any company is to achieve an efficient process. To attain this goal, Six Sigma Black Belt is the most effective methodology. This Six Sigma Black Belt course will assist you to grasp a solid understanding of the Six Sigma phases and prepare you for leadership roles. The job market is already saturated, and competition is fierce. But employers will always want to hire an employee who has skills to reduce cost and ensure quality. So having a Six Sigma certification will set you apart from the rest of the candidates for the next potential job or help you rank up positions in your current organisation. This Six Sigma Black Belt covers all the stages; Define, Measure, Analyse, Improve and Control (DMAIC). Throughout the course, you will learn how to manage DMAIC and maximise customer value while minimising waste. What are you waiting for? Sign up now for the Six Sigma Black Belt course and become the next change agent! Few of the many learning you will be taking from this Six Sigma Black Belt course are- Learn how to define a business problem from the customers perspective Apprehend how to set goals that will align with an organisation's vision Acquire knowledge about how to measure a problem in numbers or using data Grasp an understanding of how to dictate if a process is efficient or not Comprehend the concept of how to improve the process of implementation Gain knowledge on how to ensure the performance is going well with an organisation's goal Why buy this Six Sigma Black Belt - Advance Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Six Sigma Black Belt - Advance Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Six Sigma Black Belt - Advance Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Six Sigma Black Belt - Advance Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Six Sigma Black Belt - Advance Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Completing the Six Sigma Black Belt course will make way for different career opportunities such as- Senior Project Manager Quality Assurance Manager Six Sigma Process Consultant Senior Business Process Analyst Process Improvement Manager For these career opportunities, the average salary generally varies from £35,000 to £75,000 a year. Course Curriculum Section 01: Introduction Course Overview 00:08:00 Introduction 00:15:00 Introduction Part 2 00:17:00 Section 02: Define Define 00:25:00 Define Part 2 00:20:00 Section 03: Measure Measure 00:13:00 Measure Part 2 00:28:00 Measure Part 3 00:24:00 Measure Part 4 00:17:00 Measure Part 5 00:17:00 Measure Part 6 00:26:00 Measure Part 7 00:24:00 Measure Part 8 00:10:00 Section 04: Analyze Analyze 00:14:00 Analyze Part 2 00:17:00 Analyze Part 3 00:28:00 Analyze Part 4 00:18:00 Analyze Part 5 00:35:00 Analyze Part 6 00:27:00 Analyze Part 7 00:38:00 Analyze Part 8 00:42:00 Analyze Part 9 00:33:00 Analyze Part 10 00:15:00 Analyze Part 11 00:15:00 Analyze Part 12 00:16:00 Section 05: Improve Improve 00:23:00 Improve Part 2 00:12:00 Improve Part 3 00:10:00 Improve Part 4 00:23:00 Improve Part 5 00:15:00 Control 00:17:00 Control Part 2 00:08:00 Section 06: Case Study Case Study 00:10:00 Section 07: Conclusion Conclusion 00:04:00 Resources Resources - Six Sigma Black Belt - Advance Diploma 00:00:00 Assignment Assignment - Six Sigma Black Belt - Advance Diploma 00:00:00

Six Sigma Black Belt - Advance Diploma
Delivered Online On Demand11 hours 4 minutes
£10.99

ITIL Practitioner

4.5(3)

By Studyhub UK

Venture into the realm of IT service excellence with the ITIL Practitioner course, where the chronicles of Information Technology Infrastructure Library (ITIL) come to life. This immersive educational experience is tailored to enlighten enthusiasts on the intricate tapestry of IT Service Management (ITSM) and the Continuous Service Improvement (CSI) model that stands at the heart of ITIL practices. From the foundational bricks of principles and themes, the course ascends to the strategic nuances of Organizational Change Management (OCM), ensuring participants grasp the transformative nature of IT services. The curriculum delves into the mechanisms that fortify communication as a catalyst for service enhancement. Learners are equipped with the proficiency to employ metrics and measurement as a compass for ITSM efficacy. As the narrative progresses, the course unravels the synthesis of CSI within the broader ITIL framework, beckoning participants to not just witness but also weave the future of IT services and their governance. Learning Outcomes Understand the core principles of ITIL and ITSM, including the CSI model. Develop insights into effective Organizational Change Management. Learn to foster impactful communication strategies within IT service management. Acquire the ability to measure and utilize metrics for IT service enhancement. Integrate CSI strategies effectively within ITIL and organizational practices. Why choose this ITIL Practitioner course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this ITIL Practitioner course for? IT professionals seeking to expand their ITIL knowledge. Managers overseeing IT service management teams. Change agents responsible for implementing IT service improvements. Individuals aspiring to integrate ITIL practices within their organizations. Analysts focused on service management metrics and performance. Career path ITIL Practitioner: £35,000 - £60,000 IT Service Manager: £40,000 - £70,000 Change Manager: £45,000 - £65,000 ITIL Consultant: £50,000 - £75,000 Quality Assurance Manager: £40,000 - £60,000 Performance Analyst: £30,000 - £50,000 Prerequisites This ITIL Practitioner does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ITIL Practitioner was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction to ITIL Practitioner Course Introduction 00:14:00 ITSM & Continual Improvement Learning Objectives 00:06:00 Selecting a Management System 00:11:00 Systems Thinking 00:13:00 The 4Ps 00:13:00 Communication & Management Systems 00:14:00 Organizational Capabilities 00:10:00 Adopt, Adapt & Realize 00:15:00 Outside-in vs Inside-out Thinking 00:11:00 Defining a Service 00:05:00 Metrics & Measurement 00:06:00 Improvement, the Practitioner & CSI 00:10:00 Driving IT Service Management Summary 00:15:00 Checkpoint 00:16:00 Principles & Themes Learning Objectives 00:04:00 Principles 00:24:00 Themes 00:09:00 Principles & Themes in Practice 00:08:00 Principles & Themes Summary 00:03:00 Checkpoint 00:07:00 Organizational Change Management (OCM) Learning Objectives 00:02:00 Role & Impact of OCM on Improvement 00:07:00 OCM Activities 00:16:00 OCM & Systems Thinking 00:06:00 OCM Summary 00:06:00 Checkpoint 00:10:00 Effective Communication to enable CSI Learning Objectives 00:01:00 Value, Importance & Benefit of Good Communication 00:05:00 Principles of Communication 00:11:00 Role of Influence 00:07:00 Communication Summary 00:05:00 Checkpoint 00:09:00 Use Metrics & Measurement Learning Objectives 00:02:00 CSFs, KPIs & Improvement 00:18:00 Analyze CSFs & KPIs in Context 00:09:00 Assessments 00:04:00 Use Metrics & Measurement Summary 00:05:00 Design a Report 00:07:00 Checkpoint 00:07:00 CSI Approach Learning Objectives 00:02:00 It Depends 00:09:00 Approach Deconstructed 00:25:00 Goal Question Metric (GQM) Approach Introduction 00:08:00 CSI Approach Summary 00:05:00 Checkpoint 00:06:00 Integrating CSI with ITIL & Beyond Learning Objectives 00:01:00 CSI Approach for the ITIL Practitioner 00:07:00 CSI Approach in ITIL 00:25:00 CSI Approach, PRINCE2 & RESILIA 00:06:00 Integrating CSI with ITIL & Beyond Summary 00:03:00 Checkpoint 00:06:00 Workbooks Workbooks - ITIL Practitioner - Video Training Course 00:00:00 Assignment Assignment - ITIL Practitioner 00:00:00

ITIL Practitioner
Delivered Online On Demand7 hours 34 minutes
£10.99

Creative Thinking: Techniques and Tools for Problem Solving

4.5(3)

By Studyhub UK

Embark on a transformative journey into the realm of creative thinking with our course, 'Creative Thinking: Techniques and Tools for Problem Solving.' In a world where innovation is paramount, the ability to think creatively is not just a skill; it's a necessity. What is creative thinking, you may ask? It's the lifeblood of progress, the engine that drives ingenious solutions to complex problems. Through this course, we invite you to explore the depths of your imagination, unlocking the power of thinking creatively to tackle challenges with finesse and ingenuity. Within the structured framework of our curriculum, you'll delve into a treasure trove of tools and methodologies designed to ignite your creativity and hone your problem-solving skills. From fundamental techniques like brainstorming and cause & effect diagrams to advanced methods such as Six Sigma and the Shainin Methodology, each module is crafted to expand your repertoire of creative thinking strategies. By immersing yourself in practical exercises and real-world case studies, you'll learn what creative thinking is and how to wield it effectively in diverse situations, empowering you to become a formidable problem solver in any context. By the end of this course, you'll emerge equipped with the knowledge, techniques, and confidence to approach challenges from multiple angles, armed with a toolkit brimming with creative solutions. Whether you're a seasoned professional seeking to enhance your problem-solving prowess or a budding enthusiast eager to unlock the secrets of creative thinking, this course promises to be a transformative journey towards unleashing your full creative potential. Learning Outcomes: Master fundamental creative thinking tools like brainstorming and cause & effect diagrams. Apply advanced problem-solving methodologies such as Six Sigma and the Shainin Methodology. Develop the ability to approach challenges with innovative solutions through practical exercises and case studies. Cultivate a mindset conducive to thinking creatively and adaptively in diverse situations. Gain confidence in your problem-solving abilities, ready to tackle complex issues with finesse and ingenuity. Why buy this Creative Thinking Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Creative Thinking: Techniques and Tools for Problem Solving there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Creative Thinking course for? Professionals seeking to enhance their problem-solving skills. Students aspiring to develop a creative mindset for tackling challenges. Entrepreneurs looking to innovate and drive progress in their ventures. Project managers aiming to lead teams through complex problem-solving processes. Individuals interested in unlocking their creative potential for personal or professional growth. Prerequisites This Creative Thinking: Techniques and Tools for Problem Solving does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Creative Thinking: Techniques and Tools for Problem Solving was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Assurance Manager: £35,000 - £50,000 Per Annum Process Improvement Specialist: £30,000 - £45,000 Per Annum Innovation Consultant: £40,000 - £60,000 Per Annum Project Manager: £35,000 - £55,000 Per Annum Entrepreneur: Income varies widely based on venture success Operations Analyst: £25,000 - £40,000 Per Annum Course Curriculum Introduction About the instructor 00:01:00 Summary of the course 00:01:00 The 7 basic quality tools Tool 1 : The Checksheet Checksheet-1 00:01:00 CCIN practice final v2 00:06:00 Tool 2 : The Brainstorming The brainstroming 00:01:00 Brainstorming ip 00:06:00 Tool 3 : The Cause & Effect diagram The cause and effect diagram 00:01:00 CE in practice 00:08:00 Tool 4:The Histogram Tool The Histogram-1 00:01:00 The histogram in practice 00:10:00 Tool 5:The Pareto diagram Pareto diagram 00:01:00 Pareto in practice final 00:09:00 Tool 6-A:The Control chart Control Chart-1 00:01:00 Control chart in practice part 1 00:11:00 Control chart in practice part 2 00:10:00 Tool 6-B:The Scatter plot Scatter Plot-1 00:01:00 Scatterplot In practice 00:07:00 Tool 7 : Flowchart /Process Mapping Flowchart in practice 00:10:00 Flowchart-1 00:01:00 The Problem Solving Process Psp Overview 00:01:00 The PSP 00:04:00 The PSP in detail 00:08:00 Method 1: The A3 The A3 00:01:00 A3 sheet 00:04:00 The A3 in practice 00:15:00 Method 2:The 8D The 8D 00:01:00 The 8D in practice 00:12:00 The 8D sheet final 00:04:00 Method 3-A:The PDCA The PDCA 00:01:00 Method 3-B:The 5 why 5 whys 00:06:00 Method 4: Six Sigma Six Sigma 00:01:00 More about six sigma 00:05:00 Method 5: The Shainin Methodology Shainin system 00:06:00 Shainin Method 00:01:00 Problem Solving methods Overview of the section 00:01:00 The Preventive Tools 00:01:00 Tool 1:The FMEA FMEA 00:09:00 The FMEA in practice 00:12:00 The FMEA process 00:14:00 Tool 2:The Control Plan Control plan in practice 00:07:00 The Control Plan 00:01:00 Conclusion Final Conclusion 00:01:00 QMS 00:04:00 Resources Resources - Creative Thinking: Techniques and Tools for Problem Solving 00:00:00 Assignment Assignment -Creative Thinking: Techniques and Tools for Problem Solving 00:00:00

Creative Thinking: Techniques and Tools for Problem Solving
Delivered Online On Demand3 hours 27 minutes
£10.99

Basic C# Coding

4.5(3)

By Studyhub UK

Unlock the power of programming with our Basic C# Coding course, designed for beginners eager to embark on a coding journey. Dive into the world of C#, a versatile programming language that forms the backbone of numerous software applications. From understanding the foundations of C# and the .NET Framework to mastering key concepts like operators, statements, and control flow, this course offers a comprehensive introduction to C# coding. Get hands-on experience with arrays, lists, file structures, and dates, and learn essential debugging techniques to ensure your code runs smoothly. Whether you're looking to kickstart a career in software development or want to enhance your problem-solving skills, this course is the ideal starting point to unravel the art of programming. Learning Outcomes Gain a solid understanding of C# and the .NET Framework. Master C# basics, including operators, statements, and control flow. Explore the use of arrays, lists, and working with file structures. Learn to manipulate dates and effectively debug applications. Be prepared to take your coding skills to the next level with a strong foundation in C#. Why choose this Basic C# Coding course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Basic C# Coding course for? Aspiring programmers and software development enthusiasts. Students and beginners seeking an introduction to C# coding. Professionals looking to enhance their problem-solving and logical thinking skills. Individuals considering a career in software development. Anyone curious about the world of programming and its endless possibilities. Career path Junior Software Developer: £20,000 - £35,000 Software Engineer: £30,000 - £60,000 Web Developer: £25,000 - £45,000 Application Developer: £25,000 - £50,000 Database Administrator: £25,000 - £45,000 Quality Assurance Analyst: £20,000 - £40,000 Prerequisites This Basic C# Coding does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Basic C# Coding was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Course Introduction 00:02:00 Course Curriculum 00:07:00 How to get Pre-requisites 00:03:00 Getting Started on Windows or Linux 00:01:00 How to ask Great Questions 00:02:00 FAQ's 00:01:00 Section 02: Introduction to C# and .NET Framework Introduction to C# 00:07:00 C# vs .NET 00:04:00 What is CLR? 00:05:00 Architecture of .NET Application 00:09:00 Getting Visual Studio 00:07:00 First C# Hello World Application 00:16:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 05 Interview Questions and Answers 00:04:00 Section 03: C# Basic Introduction 00:03:00 Variables 00:24:00 C# Identifiers 00:08:00 Data Types 00:08:00 Type Casting 00:14:00 User Inputs 00:10:00 Comments 00:03:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:02:00 Summary 00:02:00 Section 04: C# Operators Introduction 00:02:00 Arithmetic Operators 00:09:00 Assignment Operators 00:03:00 Comparison Operators 00:03:00 Logical Operators 00:03:00 Strings 00:10:00 String Properties 00:08:00 Booleans 00:06:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:04:00 Summary 00:02:00 Section 05: C# Statements Introduction 00:02:00 If Conditions and Statements 00:12:00 Switch-Case Statements 00:09:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:04:00 Summary 00:02:00 Section 06: C# Control Flow Statements Introduction 00:02:00 While Loop Statement 00:07:00 Do-While Statement 00:03:00 For Loop Statement 00:07:00 Foreach Statement 00:06:00 Break and Continue 00:03:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:02:00 Summary 00:01:00 Section 07: C# Arrays and Lists Introduction 00:01:00 Arrays 00:13:00 Loop Through Arrays 00:10:00 Lists 00:07:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:02:00 Summary 00:02:00 Section 08: Working with File Structure Introduction 00:01:00 System.IO Namespace 00:03:00 File and File Info 00:11:00 Directory and Directory Info 00:08:00 Getting File Path Information 00:05:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:03:00 Summary 00:03:00 Section 09: Working with Dates Introduction 00:02:00 Datetime 00:10:00 TimeSpan 00:06:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 Summary 00:02:00 Section 10: Debugging Applications Introduction 00:02:00 Debugging Tools in Visual Studio 00:13:00 Call Stack Window 00:04:00 Locals and Autos Windows 00:04:00 Summary 00:02:00 Section 11: What's Next? Bonus Lecture for What Next? 00:02:00 Assignment Assignment - Basic C# Coding 00:00:00

Basic C# Coding
Delivered Online On Demand6 hours 27 minutes
£10.99

Python Programming for Non Programmers Level 5

4.5(3)

By Studyhub UK

Welcome to 'Python Programming for Non Programmers Level 5,' a course specially designed for those new to the world of coding. This program starts with a comprehensive introduction to Python, a versatile programming language favored in numerous fields. Progressing to the second unit, participants will familiarize themselves with the initial steps of Python programming, setting a strong foundation for future learning. The course then advances to conditional branching in Python, an essential skill for logical problem-solving in coding. A highlight of this course is the practical project: building the game 'Rock Paper Scissors'. This engaging task not only consolidates learning but also adds a fun element to the process. The curriculum further includes critical topics like string operations, date and time functionalities, and the nuances of file handling in Python. Learners will navigate through the complexities of Python data structures-tuples, lists, and dictionaries-and learn to craft user functions, enhancing their coding capabilities. The course also covers email automation, ingenious import tactics, interfacing with operating systems, and handling exceptions with finesse. Furthermore, learners will get hands-on experience with package installation, scheduling tasks in Python, and managing databases using SQLite. The course wraps up with insights on running Python programs via command prompt and Jupyter Notebook, ensuring learners are well-equipped for real-world applications. Learning Outcomes Acquire foundational knowledge and setup skills in Python programming. Master conditional branching for effective problem-solving in code. Complete a practical coding project to solidify Python skills. Learn essential Python operations, including string handling and file management. Explore and apply advanced Python concepts for real-world applications. Why choose this Python Programming for Non Programmers Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Python Programming for Non Programmers Level 5 course for? Beginners eager to learn Python from scratch. Non-technical professionals desiring to add coding skills to their portfolio. Educators keen to integrate Python into their teaching methodologies. Businesspersons interested in understanding coding fundamentals for tech-based solutions. Enthusiasts exploring programming as a new hobby or career path. Career path Entry-Level Python Programmer: £25,000 - £40,000 Python-Enabled Data Analyst: £28,000 - £45,000 Python Automation Engineer: £30,000 - £50,000 Technical Support Analyst with Python Skills: £22,000 - £35,000 Python Web Developer: £26,000 - £42,000 Quality Assurance Analyst with Python Expertise: £24,000 - £38,000 Prerequisites This Python Programming for Non Programmers Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Python Programming for Non Programmers Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Unit 01: Introduction to Python Programming Section 01: Course Introduction 00:02:00 Unit 02: Getting Started with Python Section 01: Software Installation 00:02:00 Section 02: Hello World Program 00:06:00 Section 03: Input and Output 00:07:00 Section 04: Calculating Average of 5 Numbers 00:03:00 Unit 03: Conditional Branching with Python Section 01: If Loop In Python 00:06:00 Section 02: Program Using If Else part 1 00:03:00 Section 03: Program Using If Else part 2 00:08:00 Section 04: Program for Calculator 00:02:00 Section 05: Program Using For Loop 00:08:00 Section 06: For Table 00:05:00 Section 07: For loop and Mathematical Operator in Python 00:04:00 Section 08: Factorial of Number Using Python 00:06:00 Section 09: Program Using While 00:05:00 Section 10: While Loop Example 00:07:00 Section 11: Tasks for Practice 00:02:00 Unit 04: Importing external/internal library in python Section 01: Importing Library in Python 00:07:00 Unit 05: Project Rock Paper and Scissors Section 01: Rock Paper and Scissor Game 00:06:00 Unit 06: Strings Operation in Python Section 01: Program Using String part 1 00:05:00 Section 02: Program using String 2 00:06:00 Section 03: Program Using String 3 00:06:00 Section 04: Program Using String part 4 00:03:00 Unit 07: Date and time in Python Section 01: Use of Date and Time part 1 00:05:00 Section 02: Use of Date and Time part 2 00:05:00 Unit 08: File Handling, read and write using Python Section 01: File Handling Part 1 00:08:00 Section 02: File Handling Part 2 00:07:00 Unit 09: Data Storage Structures, Tuple, List and Dictionary Section 01: Tuple in Python Part 1 00:10:00 Section 02: Tuple in Python Part 2 00:07:00 Section 03: Using Lists part 1 00:07:00 Section 04: Using List part 2 00:12:00 Section 05: Using Lists part 3 00:06:00 Section 06: Using Lists part 4 00:08:00 Section 07: Using Lists part 5 00:02:00 Section 08: Use of Dictionary Part 1 00:04:00 Section 09: Use of Dictionary Part 2 00:05:00 Section 10: Use of Dictionary Part 3 00:08:00 Section 11: Use of Dictionary Part 4 00:07:00 Unit 10: Writing user functions in Python Section 01: Function in Python Part 1 00:06:00 Section 02: Function in Python Part 2 00:05:00 Section 03: Function in Python Part 3 00:04:00 Section 04: Function in Python Part 4 00:07:00 Section 05: Function in Python Part 5 00:08:00 Unit 11: Sending mail Section 01: Send Email 00:09:00 Unit 12: Import Tricks in Python Section 01: Import Study part 1 00:07:00 Section 02: Import Study part 2 00:03:00 Unit 13: Import Operating System and Platform Section 01: Importing OS 00:06:00 Section 02: Import Platform 00:05:00 Unit 14: Exceptions handling in python Section 01: Exception in Python part 1 00:11:00 Section 02: Exception in Python part 2 00:07:00 Section 03: Exception in Python part 3 00:05:00 Unit 15: Installing Packages and Scheduling In Python Section 01: Installing Packages using built in package manager 00:08:00 Section 02: Scheduler in Python 00:05:00 Unit 16: Data Base In Python using sqlite Section 01: Data Base 1 00:08:00 Section 02: Data Base 2 00:09:00 Section 03: Data Base 3 00:08:00 Section 04: Data base 4 00:07:00 Section 05: Data Base 5 00:06:00 Unit 17: Running Program from Command Prompt and jupyter Notebook Section 01: IDE_1 00:05:00 Section 02: IDE_2 00:07:00 Unit 18: Conclusion Section 01: Conclusion 00:02:00 Resources Resources - Diploma in Python Programming 00:00:00 Assignment Assignment - Diploma in Python Programming 00:00:00 Recommended Materials Workbook - Diploma in Python Programming 00:00:00

Python Programming for Non Programmers Level 5
Delivered Online On Demand5 hours 58 minutes
£10.99

Diploma on Laboratory Technician

By Online Training Academy

Embark on a comprehensive journey with our Diploma in Laboratory Technician program, meticulously designed to equip you with essential skills and knowledge. Covering a wide array of topics from medical laboratory services and equipment handling to advanced microscopy, safety protocols, and specialised fields like clinical microbiology and haematology, this course ensures you gain a solid foundation. Learn about sterilisation techniques, urinalysis, quality assurance, and much more to become a proficient and confident laboratory technician. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Diploma in Laboratory Technician course, learners acquire essential skills and knowledge for working in medical laboratories. They begin with an introduction to the course, followed by an understanding of medical laboratory services and equipment. Learners delve into using microscopes effectively and handling laboratory accidents safely. They also learn about sterilisation, disinfection, and decontamination procedures crucial for maintaining a sterile environment. The curriculum covers various aspects of clinical laboratory work, including analysing urine samples (urinalysis), identifying parasites (basic parasitology), and understanding basic microbiology. Learners explore immunology, immunohaematology, and haematology to comprehend blood-related disorders and testing methods. They also study clinical chemistry, focusing on analysing body fluids and performing quality assurance to ensure accurate results. Overall, this course equips learners with practical skills in handling laboratory equipment, conducting tests accurately, and maintaining high standards of safety and quality in medical laboratory settings. Course Curriculum: Module 01: Introduction to the Course Module 02: Medical Laboratory Services Module 03: Laboratory Equipments (Part-01) Module 04: Laboratory Equipments (Part-02) Module 05: Microscope and How to Use It Module 06: Laboratory Accidents and Safety Module 07: Sterilisation, Disinfection and Decontamination Module 08: Solutions Used in Clinical Medical Laboratory Module 09: Urinalysis Module 10: Basic Parasitology Module 11: Basic Clinical Microbiology Module 12: Basic Immunology and Immunohematology Module 13: Basic Haematology Module 14: Basic Haemostasis (Coagulation) Module 15: Basic Clinical Chemistry Module 16: Quality Assurance Learning Outcomes: Understand role of medical laboratory services in healthcare settings. Identify and operate essential laboratory equipment and instruments accurately. Apply principles of microscope usage for clinical sample analysis. Implement safety protocols to prevent laboratory accidents and ensure workplace safety. Demonstrate knowledge of sterilisation, disinfection, and decontamination procedures. Analyse clinical samples using appropriate solutions and techniques for accurate results. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma on Laboratory Technician 3:33:01 1: Module 01: Introduction to the Course 07:39 2: Module 02: Medical Laboratory Services 10:52 3: Module 03: Laboratory Equipments (Part-01) 11:33 4: Module 04: Laboratory Equipments (Part-02) 08:46 5: Module 05: Microscope and How to Use It 09:07 6: Module 06: Laboratory Accidents and Safety 09:07 7: Module 07: Sterilisation, Disinfection and Decontamination 09:55 8: Module 08: Solutions Used in Clinical Medical Laboratory 10:07 9: Module 09: Urinalysis 19:11 10: Module 10: Basic Parasitology 13:29 11: Module 11: Basic Clinical Microbiology 10:13 12: Module 12: Basic Immunology and Immunohematology 21:23 13: Module 13: Basic Haematology 27:13 14: Module 14: Basic Haemostasis (Coagulation) 15:36 15: Module 15: Basic Clinical Chemistry 17:00 16: Module 16: Quality Assurance 10:50 17: CPD Certificate - Free 01:00 Who is this course for? Individuals pursuing careers in medical laboratories. Aspiring laboratory technicians and assistants. Students interested in clinical diagnostics and healthcare support roles. Those aiming to work in medical research environments. Anyone seeking specialised training in laboratory sciences. Career path Laboratory Technician Biomedical Scientist Medical Laboratory Assistant Pathology Technician Clinical Biochemist Microbiology Technician Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diploma on Laboratory Technician
Delivered Online On Demand4 minutes
£12